Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 389 515 673
Rank change year-on-year +126 +158 -48
Contract jobs citing Break/Fix 191 168 165
As % of all contract jobs advertised in the UK 0.44% 0.30% 0.19%
As % of the Processes & Methodologies category 0.52% 0.33% 0.21%
Number of daily rates quoted 99 125 102
10th Percentile £105 £105 £120
25th Percentile £126 £130 £145
Median daily rate (50th Percentile) £195 £160 £200
Median % change year-on-year +21.88% -20.00% +42.86%
75th Percentile £295 £200 £284
90th Percentile £608 £470 £313
UK excluding London median daily rate £200 £160 £200
% change year-on-year +25.00% -20.00% +42.86%
Number of hourly rates quoted 54 3 13
10th Percentile £11.75 £16.52 £10.78
25th Percentile £13.25 £16.97 £13.87
Median hourly rate £16.71 £17.70 £15.74
Median % change year-on-year -5.62% +12.45% +33.62%
75th Percentile £19.50 £17.71 £17.61
90th Percentile £24.05 £17.72 £22.21
UK excluding London median hourly rate £16.00 £17.70 £15.74
% change year-on-year -9.60% +12.45% +33.62%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,802 50,277 79,372
As % of all contract IT jobs advertised in the UK 85.47% 89.69% 90.61%
Number of daily rates quoted 23,632 34,811 55,790
10th Percentile £300 £325 £345
25th Percentile £413 £438 £431
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £644
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £488
% change year-on-year - +2.56% +9.18%
Number of hourly rates quoted 2,530 1,673 1,868
10th Percentile £12.75 £10.63 £12.50
25th Percentile £16.00 £15.72 £15.63
Median hourly rate £36.50 £36.25 £25.68
Median % change year-on-year +0.69% +41.16% +9.74%
75th Percentile £60.75 £65.00 £50.00
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.00
% change year-on-year +8.91% +75.00% -4.76%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 1 June 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +79 158 £200 +25.00% 65
England +73 128 £170 - 51
Scotland +79 57 £200 +25.00% 12
North of England +35 39 £126 +14.55% 5
South East +24 38 £513 +197.10% 13
London +83 33 £158 -1.56% 5
Yorkshire +26 21 £160 +49.53%
North West +28 17 £126 -42.73% 5
Work from Home +111 16 £500 +127.27% 6
South West +6 11 £110 -45.00% 9
Wales +12 4 - -
Midlands +4 4 £119 -79.70% 7
East of England -1 3 £125 -13.79% 11
East Midlands -2 3 £104 -82.38% 3
Northern Ireland - 2 £143 - 9
North East +9 1 - -
West Midlands +9 1 £135 -16.67% 4

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.66%) Blackberry Enterprise Server
2 2 (1.05%) Microsoft Exchange
3 1 (0.52%) SharePoint
Applications
1 19 (9.95%) Microsoft Office
2 1 (0.52%) Microsoft Excel
2 1 (0.52%) Spreadsheet
Business Applications
1 1 (0.52%) SAP S/4HANA
Cloud Services
1 18 (9.42%) Azure
2 14 (7.33%) OCI
3 8 (4.19%) Microsoft 365
4 3 (1.57%) Azure API Management
4 3 (1.57%) Azure Data Factory
4 3 (1.57%) Azure DevOps
4 3 (1.57%) Azure Functions
4 3 (1.57%) Azure Key Vault
4 3 (1.57%) Azure Logic Apps
4 3 (1.57%) Azure Monitor
4 3 (1.57%) Serverless
Communications & Networking
1 31 (16.23%) DHCP
1 31 (16.23%) DNS
2 28 (14.66%) SAN
3 20 (10.47%) VPN
4 15 (7.85%) ATM
5 14 (7.33%) Firewall
6 12 (6.28%) LAN
7 11 (5.76%) WAN
7 11 (5.76%) Wi-Fi
8 5 (2.62%) 3G
9 4 (2.09%) 2G
9 4 (2.09%) 4G
9 4 (2.09%) Ethernet
9 4 (2.09%) SDH
10 3 (1.57%) Internet
11 1 (0.52%) WebEx
Database & Business Intelligence
1 3 (1.57%) Azure SQL Database
1 3 (1.57%) SQL Server
2 1 (0.52%) NoSQL
2 1 (0.52%) SQL Server Integration Services
Development Applications
1 5 (2.62%) JIRA
2 3 (1.57%) Visual Studio
General
1 58 (30.37%) Analytical Skills
2 41 (21.47%) Social Skills
3 38 (19.90%) Public Sector
4 11 (5.76%) Finance
5 9 (4.71%) Retail
6 5 (2.62%) Organisational Skills
7 4 (2.09%) Presentation Skills
8 3 (1.57%) Inclusion and Diversity
9 1 (0.52%) French Language
9 1 (0.52%) Legal
9 1 (0.52%) Manufacturing
9 1 (0.52%) Military
9 1 (0.52%) Pharmaceutical
9 1 (0.52%) Telecoms
Job Titles
1 66 (34.55%) IT Engineer
2 53 (27.75%) Field Engineer
3 51 (26.70%) Field Service Engineer
4 27 (14.14%) Support Engineer
5 25 (13.09%) Desktop Engineer
6 23 (12.04%) Desktop Support
7 15 (7.85%) Break Fix Engineer
7 15 (7.85%) Infrastructure Engineer
8 12 (6.28%) Desktop Support Engineer
8 12 (6.28%) IT Technician
8 12 (6.28%) Network Engineer
9 10 (5.24%) IT Support
9 10 (5.24%) Storage Engineer
10 9 (4.71%) Server Engineer
11 8 (4.19%) SC Cleared Desktop Support
12 7 (3.66%) Deskside Engineer
12 7 (3.66%) Hardware Engineer
12 7 (3.66%) IT Support Engineer
13 6 (3.14%) Data Centre Engineer
13 6 (3.14%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 3 (1.57%) ARM Templates
2 1 (0.52%) .NET
2 1 (0.52%) EDI
2 1 (0.52%) JSON
2 1 (0.52%) OAuth
2 1 (0.52%) OpenID
2 1 (0.52%) REST
2 1 (0.52%) SAP ALE
2 1 (0.52%) SOAP
2 1 (0.52%) XML
Miscellaneous
1 45 (23.56%) Analytical Mindset
2 37 (19.37%) Data Centre
3 15 (7.85%) Driving Licence
4 11 (5.76%) EPoS
5 9 (4.71%) Smartphone
6 6 (3.14%) Distributed Systems
6 6 (3.14%) Self-Motivation
7 4 (2.09%) Blackberry
8 3 (1.57%) Data Protection Act
9 2 (1.05%) CMDB
9 2 (1.05%) iPhone
9 2 (1.05%) Video Conferencing
10 1 (0.52%) Biopharmaceutical
10 1 (0.52%) Enterprise Storage
10 1 (0.52%) Management Information System
10 1 (0.52%) Smartcard
Operating Systems
1 53 (27.75%) Windows
2 40 (20.94%) Windows 10
3 19 (9.95%) Windows 7
4 18 (9.42%) Linux
5 14 (7.33%) Windows Server
5 14 (7.33%) Windows Server 2012
5 14 (7.33%) Windows Server 2016
5 14 (7.33%) Windows Server 2019
5 14 (7.33%) Windows XP
6 7 (3.66%) Unix
7 5 (2.62%) Android
8 4 (2.09%) Mac OS X
8 4 (2.09%) Windows 8
9 1 (0.52%) Apple iOS
Processes & Methodologies
1 80 (41.88%) Problem-Solving
2 65 (34.03%) Customer Service
3 39 (20.42%) ITIL
4 23 (12.04%) Proactive Monitoring
5 22 (11.52%) Service Delivery
6 18 (9.42%) Disaster Recovery
7 17 (8.90%) Server Management
8 15 (7.85%) Infrastructure Engineering
8 15 (7.85%) Project Management
9 14 (7.33%) Converged Infrastructure
9 14 (7.33%) Performance Monitoring
9 14 (7.33%) Performance Tuning
9 14 (7.33%) Preventative Maintenance
9 14 (7.33%) Storage Management
10 10 (5.24%) Inventory Management
11 9 (4.71%) Incident Management
12 6 (3.14%) Problem Management
12 6 (3.14%) Project Delivery
13 5 (2.62%) Data Centre Operations
13 5 (2.62%) Decision-Making
Programming Languages
1 17 (8.90%) PowerShell
2 1 (0.52%) C#
2 1 (0.52%) SQL
Qualifications
1 55 (28.80%) Security Cleared
2 50 (26.18%) SC Cleared
3 24 (12.57%) A+ Certification
4 22 (11.52%) CCNA
4 22 (11.52%) Cisco Certification
5 16 (8.38%) Degree
6 14 (7.33%) CCNP
6 14 (7.33%) DV Cleared
7 9 (4.71%) Microsoft Certification
8 8 (4.19%) MCSE
8 8 (4.19%) Network+ Certification
9 2 (1.05%) BPSS Clearance
9 2 (1.05%) DBS Check
10 1 (0.52%) SAP Certification
10 1 (0.52%) Server+ Certification
Quality Assurance & Compliance
1 11 (5.76%) SLA
2 1 (0.52%) GxP
2 1 (0.52%) QA
System Software
1 40 (20.94%) Active Directory
2 14 (7.33%) Hyper-V
2 14 (7.33%) VMware ESXi
2 14 (7.33%) VMware Infrastructure
3 3 (1.57%) Firmware
Systems Management
1 32 (16.75%) SCCM
2 14 (7.33%) EMC NetWorker
2 14 (7.33%) NetBackup
2 14 (7.33%) SCOM
2 14 (7.33%) vCenter Server
2 14 (7.33%) WSUS
3 3 (1.57%) Dell DRAC
4 1 (0.52%) Microsoft Intune
Vendors
1 46 (24.08%) Cisco
2 39 (20.42%) Microsoft
3 33 (17.28%) Dell
4 25 (13.09%) HP
4 25 (13.09%) Juniper
5 21 (10.99%) ServiceNow
6 15 (7.85%) EMC
7 14 (7.33%) 3PAR
7 14 (7.33%) Extreme Networks
7 14 (7.33%) Oracle
7 14 (7.33%) Palo Alto
7 14 (7.33%) Symantec
7 14 (7.33%) Veeam
7 14 (7.33%) VMware
8 13 (6.81%) Meraki
9 11 (5.76%) 3Com
9 11 (5.76%) Aruba
9 11 (5.76%) Brocade
9 11 (5.76%) Citrix
10 5 (2.62%) Apple