IT Support Engineer Contracts

IT Support Engineer
UK

The median IT Support Engineer daily rate in the UK is £188 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 393 452 556
Rank change year-on-year +59 +104 +19
Contract jobs requiring an IT Support Engineer 187 243 299
As % of all contract jobs advertised in the UK 0.43% 0.43% 0.34%
As % of the Job Titles category 0.47% 0.46% 0.36%
Number of daily rates quoted 148 157 188
10th Percentile £123 £130 £140
25th Percentile £143 £153 £163
Median daily rate (50th Percentile) £188 £190 £201
Median % change year-on-year -1.32% -5.41% +19.93%
75th Percentile £244 £245 £266
90th Percentile £300 £343 £388
UK excluding London median daily rate £175 £185 £190
% change year-on-year -5.41% -2.63% +18.75%
Number of hourly rates quoted 18 23 25
10th Percentile £12.27 £12.13 £12.50
25th Percentile £18.70 £14.22 £15.25
Median hourly rate £22.08 £19.00 £17.50
Median % change year-on-year +16.18% +8.57% +6.06%
75th Percentile £23.56 £23.75 £19.06
90th Percentile £43.75 £29.20 £20.90
UK excluding London median hourly rate £22.00 £19.50 £17.50
% change year-on-year +12.82% +11.43% +6.06%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,969 53,015 83,520
% of contract IT jobs with a recognized job title 92.83% 94.58% 95.35%
Number of daily rates quoted 25,870 37,031 58,844
10th Percentile £280 £313 £315
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +10.21%
Number of hourly rates quoted 2,841 1,476 1,963
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.90
Median hourly rate £37.50 £45.00 £24.50
Median % change year-on-year -16.67% +83.67% +12.28%
75th Percentile £61.60 £65.75 £49.33
90th Percentile £73.75 £76.13 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Engineer.

Daily rate trend for IT Support Engineer in the UK

IT Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Engineer over the 6 months to 1 June 2024.

Daily rate histogram for IT Support Engineer in the UK

IT Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Engineer.

Hourly rate trend for IT Support Engineer in the UK

IT Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Engineer over the 6 months to 1 June 2024.

Hourly rate histogram for IT Support Engineer in the UK

IT Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +53 162 £190 -5.00% 157
UK excluding London -9 117 £175 -5.41% 133
London +93 68 £200 +2.56% 23
North of England +13 27 £183 -3.95% 37
South East +8 25 £165 -17.50% 36
Midlands +12 19 £150 -40.00% 14
East Midlands +12 16 £150 -52.38% 9
Work from Home +83 15 £265 +41.33% 32
Yorkshire +19 14 £200 +14.29% 13
East of England +4 13 £194 -0.64% 17
Wales +17 12 £145 -12.12%
Scotland +28 10 £200 +21.21% 8
South West -3 10 £136 -24.31% 22
North West +9 8 £158 -34.38% 21
North East +13 5 £175 +27.27% 5
West Midlands +3 3 £175 +9.38% 5
Northern Ireland -7 1 - -

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, IT Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Engineer in the job title.

1 110 (58.82%) Windows
2 87 (46.52%) Microsoft 365
3 72 (38.50%) Active Directory
4 62 (33.16%) Microsoft
5 58 (31.02%) Social Skills
6 44 (23.53%) Customer Service
7 37 (19.79%) Windows 10
8 33 (17.65%) Problem-Solving
9 28 (14.97%) Azure
9 28 (14.97%) Microsoft Office
10 25 (13.37%) Microsoft Exchange
10 25 (13.37%) SCCM
10 25 (13.37%) Microsoft Intune
11 23 (12.30%) Finance
12 21 (11.23%) ITIL
12 21 (11.23%) Windows Server
13 19 (10.16%) Security Cleared
14 18 (9.63%) ServiceNow
15 17 (9.09%) Video Conferencing
15 17 (9.09%) LAN
16 16 (8.56%) Asset Management
17 15 (8.02%) Apple
18 13 (6.95%) SharePoint
18 13 (6.95%) Manufacturing
18 13 (6.95%) SC Cleared
19 12 (6.42%) DNS
20 11 (5.88%) VPN
20 11 (5.88%) Wi-Fi
20 11 (5.88%) VMware
20 11 (5.88%) Apple iOS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.37%) Microsoft Exchange
2 13 (6.95%) SharePoint
3 3 (1.60%) Skype for Business
4 1 (0.53%) Apache
4 1 (0.53%) Confluence
4 1 (0.53%) JBoss
4 1 (0.53%) nginx
4 1 (0.53%) Tomcat
Applications
1 28 (14.97%) Microsoft Office
2 7 (3.74%) Microsoft Excel
3 5 (2.67%) Microsoft PowerPoint
4 4 (2.14%) Microsoft Project
5 1 (0.53%) Acrobat
Business Applications
1 1 (0.53%) ION MarketView
1 1 (0.53%) Temenos T24
Cloud Services
1 87 (46.52%) Microsoft 365
2 28 (14.97%) Azure
3 10 (5.35%) Entra ID
4 6 (3.21%) AWS
4 6 (3.21%) Power Platform
5 3 (1.60%) Asana
5 3 (1.60%) Slack
5 3 (1.60%) WhatsApp
6 2 (1.07%) Amazon EC2
7 1 (0.53%) Adobe Creative Cloud
7 1 (0.53%) Dynamics 365
7 1 (0.53%) Google Workspace
7 1 (0.53%) OneDrive
Communications & Networking
1 17 (9.09%) LAN
2 12 (6.42%) DNS
3 11 (5.88%) VPN
3 11 (5.88%) Wi-Fi
4 10 (5.35%) Firewall
4 10 (5.35%) WAN
5 9 (4.81%) TCP/IP
6 8 (4.28%) Internet
7 7 (3.74%) DHCP
7 7 (3.74%) Remote Desktop
7 7 (3.74%) Wireless
8 5 (2.67%) VLAN
9 4 (2.14%) SAN
10 3 (1.60%) Cisco IOS
10 3 (1.60%) Skype
11 2 (1.07%) Intranet
11 2 (1.07%) SD-WAN
11 2 (1.07%) Telepresence
11 2 (1.07%) VoIP
12 1 (0.53%) MPLS
Database & Business Intelligence
1 5 (2.67%) Power BI
2 1 (0.53%) RDBMS
2 1 (0.53%) Relational Database
2 1 (0.53%) SQL Server
Development Applications
1 5 (2.67%) JIRA
General
1 58 (31.02%) Social Skills
2 23 (12.30%) Finance
3 13 (6.95%) Manufacturing
4 8 (4.28%) Analytical Skills
5 7 (3.74%) Law
5 7 (3.74%) Public Sector
6 6 (3.21%) Telecoms
7 4 (2.14%) French Language
8 3 (1.60%) Electronics
8 3 (1.60%) Financial Institution
8 3 (1.60%) Marketing
8 3 (1.60%) Presentation Skills
9 2 (1.07%) Automotive
9 2 (1.07%) Portuguese Language
9 2 (1.07%) Retail
9 2 (1.07%) Spanish Language
10 1 (0.53%) Banking
10 1 (0.53%) Documentation Skills
10 1 (0.53%) Front Office
10 1 (0.53%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (0.53%) IBM Integration Bus
1 1 (0.53%) Middleware
Miscellaneous
1 17 (9.09%) Video Conferencing
2 9 (4.81%) Driving Licence
2 9 (4.81%) Onboarding
3 8 (4.28%) iPhone
4 4 (2.14%) Data Protection Act
4 4 (2.14%) NHS
4 4 (2.14%) Renewable Energy
5 3 (1.60%) BYOD
5 3 (1.60%) Data Centre
5 3 (1.60%) Life Science
5 3 (1.60%) Self-Motivation
6 2 (1.07%) Analytical Mindset
6 2 (1.07%) Blackberry
6 2 (1.07%) Digital Signage
6 2 (1.07%) iPad
6 2 (1.07%) Management Information System
6 2 (1.07%) Smartphone
7 1 (0.53%) EPoS
7 1 (0.53%) Housing Association
7 1 (0.53%) Smartcard
Operating Systems
1 110 (58.82%) Windows
2 37 (19.79%) Windows 10
3 21 (11.23%) Windows Server
4 11 (5.88%) Apple iOS
5 9 (4.81%) Windows 7
6 7 (3.74%) Linux
7 6 (3.21%) Android
8 4 (2.14%) Mac OS
8 4 (2.14%) Unix
9 3 (1.60%) VMS
10 1 (0.53%) Mac OS X
10 1 (0.53%) Red Hat Enterprise Linux
10 1 (0.53%) Windows Vista
Processes & Methodologies
1 44 (23.53%) Customer Service
2 33 (17.65%) Problem-Solving
3 21 (11.23%) ITIL
4 16 (8.56%) Asset Management
5 10 (5.35%) Service Delivery
6 9 (4.81%) Server Patching
7 8 (4.28%) Business Intelligence
7 8 (4.28%) Incident Management
8 7 (3.74%) Break/Fix
8 7 (3.74%) Logistics
9 6 (3.21%) ITSM
10 5 (2.67%) Continuous Improvement
10 5 (2.67%) Customer Experience
10 5 (2.67%) Kalman Filter
10 5 (2.67%) Migration
10 5 (2.67%) Service Management
11 4 (2.14%) Email Filtering
11 4 (2.14%) Mobile Device Management
11 4 (2.14%) Root Cause Analysis
11 4 (2.14%) Server Management
Programming Languages
1 4 (2.14%) PowerShell
2 3 (1.60%) SQL
3 1 (0.53%) Java
3 1 (0.53%) Python
3 1 (0.53%) Shell Script
3 1 (0.53%) VBA
Qualifications
1 19 (10.16%) Security Cleared
2 13 (6.95%) SC Cleared
3 11 (5.88%) DBS Check
4 9 (4.81%) DV Cleared
5 7 (3.74%) Degree
6 4 (2.14%) ITIL Foundation Certificate
7 3 (1.60%) Microsoft Certification
8 2 (1.07%) A+ Certification
8 2 (1.07%) ITIL Certification
8 2 (1.07%) MCSA
9 1 (0.53%) CCNA
9 1 (0.53%) Cisco Certification
9 1 (0.53%) MCDST
9 1 (0.53%) MCP
Quality Assurance & Compliance
1 8 (4.28%) SLA
2 3 (1.60%) GAMP
2 3 (1.60%) GxP
3 2 (1.07%) Data Quality
4 1 (0.53%) Cyber Essentials
System Software
1 72 (38.50%) Active Directory
2 9 (4.81%) VMware Infrastructure
3 4 (2.14%) Hyper-V
4 1 (0.53%) BitLocker
4 1 (0.53%) Firmware
Systems Management
1 25 (13.37%) Microsoft Intune
1 25 (13.37%) SCCM
2 3 (1.60%) SCOM
2 3 (1.60%) SCVMM
2 3 (1.60%) WSUS
3 1 (0.53%) AirWatch
3 1 (0.53%) PaperCut
Vendors
1 62 (33.16%) Microsoft
2 18 (9.63%) ServiceNow
3 15 (8.02%) Apple
4 11 (5.88%) VMware
5 9 (4.81%) Cisco
5 9 (4.81%) Citrix
6 5 (2.67%) Zscaler
7 3 (1.60%) Bloomberg
7 3 (1.60%) Google
7 3 (1.60%) MobileIron
7 3 (1.60%) Okta
7 3 (1.60%) Palo Alto
7 3 (1.60%) SAP
7 3 (1.60%) Veeam
8 2 (1.07%) Adobe
8 2 (1.07%) Polycom
8 2 (1.07%) Remedy
9 1 (0.53%) HP
9 1 (0.53%) IBM
9 1 (0.53%) Temenos