IT Support Technician Jobs in the UK excluding London

IT Support Technician
UK > UK excluding London

The median IT Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 305 531 658
Rank change year-on-year +226 +127 -81
Permanent jobs requiring an IT Support Technician 606 210 188
As % of all permanent jobs advertised in the UK excluding London 0.80% 0.37% 0.25%
As % of the Job Titles category 0.84% 0.42% 0.27%
Number of salaries quoted 519 107 163
10th Percentile £21,450 £22,500 £19,500
25th Percentile £24,000 £24,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,875 £27,500
90th Percentile £33,750 £36,600 £29,700
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,166 50,263 70,760
% of permanent jobs with a recognized job title 94.99% 88.90% 95.67%
Number of salaries quoted 50,782 29,433 42,686
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,244
Median % change year-on-year -6.54% +6.48% +5.78%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Technician in the UK excluding London.

Salary trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Technician in the UK excluding London over the 6 months to 1 June 2024.

Salary histogram for IT Support Technician in the UK excluding London

IT Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +121 161 £27,000 +5.88% 17
North of England +99 143 £27,500 +4.76% 28
East of England +83 129 £27,000 -1.82% 6
Midlands +77 111 £26,250 +2.94% 20
Yorkshire +127 74 £27,000 - 10
East Midlands +36 61 £25,000 +8.70% 13
North West -10 59 £28,000 +10.89% 14
West Midlands +17 44 £27,500 +7.84% 7
South West -24 37 £27,500 -5.17% 11
Scotland -66 13 £24,000 -20.00% 4
Wales +17 10 £25,000 -11.66% 4
North East -3 10 £36,250 - 4
Northern Ireland +21 2 £29,500 - 2
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 June 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Technician in the job title.

1 302 (49.83%) Microsoft 365
2 300 (49.50%) Windows
3 267 (44.06%) Microsoft
4 200 (33.00%) Customer Service
5 195 (32.18%) Active Directory
6 186 (30.69%) Social Skills
7 153 (25.25%) Problem-Solving
8 127 (20.96%) Windows Server
9 100 (16.50%) Microsoft Office
10 87 (14.36%) Windows 10
11 80 (13.20%) Azure
12 67 (11.06%) Driving Licence
13 54 (8.91%) Google
14 53 (8.75%) Microsoft Exchange
15 51 (8.42%) DNS
16 48 (7.92%) ITIL
16 48 (7.92%) Entra ID
17 47 (7.76%) Wireless
18 46 (7.59%) Manufacturing
19 45 (7.43%) Firewall
20 44 (7.26%) ITSM
21 41 (6.77%) DHCP
22 39 (6.44%) TCP/IP
23 38 (6.27%) A+ Certification
24 37 (6.11%) Degree
25 35 (5.78%) SLA
26 34 (5.61%) VMware
27 32 (5.28%) Microsoft Intune
28 31 (5.12%) Cybersecurity
29 30 (4.95%) Apple

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (8.75%) Microsoft Exchange
2 28 (4.62%) SharePoint
3 6 (0.99%) Exchange Server 2007
3 6 (0.99%) Exchange Server 2010
3 6 (0.99%) Exchange Server 2013
4 5 (0.83%) Confluence
5 3 (0.50%) IIS
6 2 (0.33%) Resin
7 1 (0.17%) Apache
Applications
1 100 (16.50%) Microsoft Office
2 10 (1.65%) Microsoft Excel
Cloud Services
1 302 (49.83%) Microsoft 365
2 80 (13.20%) Azure
3 48 (7.92%) Entra ID
4 22 (3.63%) Google Workspace
5 12 (1.98%) AWS
6 8 (1.32%) WhatsApp
7 6 (0.99%) OneDrive
8 5 (0.83%) ChatGPT
9 4 (0.66%) Power Platform
10 2 (0.33%) Azure Sentinel
10 2 (0.33%) Dropbox
10 2 (0.33%) SaaS
11 1 (0.17%) IaaS
11 1 (0.17%) Miro
Communications & Networking
1 51 (8.42%) DNS
2 47 (7.76%) Wireless
3 45 (7.43%) Firewall
4 41 (6.77%) DHCP
5 39 (6.44%) TCP/IP
6 29 (4.79%) LAN
7 20 (3.30%) Wi-Fi
8 18 (2.97%) VLAN
8 18 (2.97%) VPN
9 14 (2.31%) Internet
9 14 (2.31%) Network Security
9 14 (2.31%) WAN
10 10 (1.65%) VoIP
11 8 (1.32%) FTP
12 6 (0.99%) IMAP
12 6 (0.99%) MPLS
12 6 (0.99%) SD-WAN
13 5 (0.83%) Broadband
13 5 (0.83%) Softphone
14 3 (0.50%) Intranet
Database & Business Intelligence
1 8 (1.32%) SQL Server
2 6 (0.99%) PostgreSQL
3 4 (0.66%) Power BI
4 1 (0.17%) MySQL
4 1 (0.17%) Tableau
Development Applications
1 5 (0.83%) JIRA
General
1 186 (30.69%) Social Skills
2 46 (7.59%) Manufacturing
3 25 (4.13%) Finance
4 20 (3.30%) Analytical Skills
5 13 (2.15%) Organisational Skills
6 11 (1.82%) Public Sector
7 10 (1.65%) Inclusion and Diversity
7 10 (1.65%) Local Government
8 8 (1.32%) Legal
9 6 (0.99%) Retail
9 6 (0.99%) Telecoms
10 5 (0.83%) Automotive
11 4 (0.66%) Marketing
12 3 (0.50%) Advertising
12 3 (0.50%) Aviation
12 3 (0.50%) Multimedia
13 1 (0.17%) Back Office
13 1 (0.17%) Documentation Skills
13 1 (0.17%) Law
Libraries, Frameworks & Software Standards
1 3 (0.50%) CSS
1 3 (0.50%) HTML
2 2 (0.33%) EDI
3 1 (0.17%) .NET
Miscellaneous
1 67 (11.06%) Driving Licence
2 26 (4.29%) Self-Motivation
3 19 (3.14%) Onboarding
4 18 (2.97%) Management Information System
5 15 (2.48%) CCTV
6 8 (1.32%) Data Centre
6 8 (1.32%) LIMS
6 8 (1.32%) NHS
7 6 (0.99%) Analytical Mindset
8 4 (0.66%) Educational Technology
8 4 (0.66%) Video Conferencing
9 3 (0.50%) Renewable Energy
10 2 (0.33%) Grid Computing
10 2 (0.33%) iPad
10 2 (0.33%) iPhone
10 2 (0.33%) Legacy Systems
10 2 (0.33%) SCADA
10 2 (0.33%) Virtual Team
11 1 (0.17%) BYOD
11 1 (0.17%) Operational Technology
Operating Systems
1 300 (49.50%) Windows
2 127 (20.96%) Windows Server
3 87 (14.36%) Windows 10
4 27 (4.46%) Linux
5 18 (2.97%) Apple iOS
5 18 (2.97%) Windows Server 2016
6 17 (2.81%) Android
7 13 (2.15%) Mac OS
8 10 (1.65%) Windows Server 2019
9 7 (1.16%) Windows 7
9 7 (1.16%) Windows Server 2012
10 6 (0.99%) Windows 8
10 6 (0.99%) Windows Server 2008
11 5 (0.83%) Red Hat Enterprise Linux
12 2 (0.33%) Ubuntu
12 2 (0.33%) Unix
Processes & Methodologies
1 200 (33.00%) Customer Service
2 153 (25.25%) Problem-Solving
3 48 (7.92%) ITIL
4 44 (7.26%) ITSM
5 31 (5.12%) Cybersecurity
6 29 (4.79%) Service Management
7 23 (3.80%) Time Management
8 22 (3.63%) Coaching
9 20 (3.30%) Service Delivery
10 19 (3.14%) Mathematics
11 17 (2.81%) Preventative Maintenance
12 16 (2.64%) Collaborative Working
12 16 (2.64%) Information Security
13 15 (2.48%) Change Management
13 15 (2.48%) Configuration Management
13 15 (2.48%) Migration
14 14 (2.31%) Asset Management
15 10 (1.65%) Computer Science
15 10 (1.65%) Information Governance
15 10 (1.65%) Project Management
Programming Languages
1 17 (2.81%) PowerShell
1 17 (2.81%) SQL
2 2 (0.33%) Java
3 1 (0.17%) C#
Qualifications
1 38 (6.27%) A+ Certification
2 37 (6.11%) Degree
3 29 (4.79%) Microsoft Certification
4 27 (4.46%) DBS Check
5 17 (2.81%) SC Cleared
5 17 (2.81%) Security Cleared
6 13 (2.15%) CCNA
6 13 (2.15%) Cisco Certification
7 9 (1.49%) MCP
7 9 (1.49%) MCSE
7 9 (1.49%) Network+ Certification
8 7 (1.16%) ITIL Foundation Certificate
8 7 (1.16%) MCITP
9 5 (0.83%) MCSA
10 4 (0.66%) ITIL Certification
11 3 (0.50%) HNC
12 2 (0.33%) BPSS Clearance
13 1 (0.17%) Computer Science Degree
13 1 (0.17%) HND
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (5.78%) SLA
2 7 (1.16%) Cyber Essentials
2 7 (1.16%) Cyber Essentials PLUS
3 2 (0.33%) Accessibility
3 2 (0.33%) ISO/IEC 27001
4 1 (0.17%) GDPR
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 195 (32.18%) Active Directory
2 22 (3.63%) VMware Infrastructure
3 16 (2.64%) Hyper-V
4 10 (1.65%) Virtual Machines
5 3 (0.50%) VMware ESXi
6 2 (0.33%) BitLocker
6 2 (0.33%) Virtual Desktop
6 2 (0.33%) Virtual Servers
Systems Management
1 32 (5.28%) Microsoft Intune
2 5 (0.83%) SCCM
3 4 (0.66%) AirWatch
4 3 (0.50%) Autotask
4 3 (0.50%) Microsoft Data Protection Manager
4 3 (0.50%) SCDPM
5 2 (0.33%) Jamf Pro
5 2 (0.33%) PaperCut
5 2 (0.33%) SmoothWall
6 1 (0.17%) FortiGate
6 1 (0.17%) Graylog
Vendors
1 267 (44.06%) Microsoft
2 54 (8.91%) Google
3 34 (5.61%) VMware
4 30 (4.95%) Apple
5 14 (2.31%) Cisco
6 8 (1.32%) Ubiquiti
6 8 (1.32%) Veeam
7 6 (0.99%) ESET
7 6 (0.99%) Meraki
8 5 (0.83%) Citrix
8 5 (0.83%) Datto
8 5 (0.83%) Dell
8 5 (0.83%) Red Hat
9 4 (0.66%) Sage
9 4 (0.66%) Sophos
10 3 (0.50%) ConnectWise
10 3 (0.50%) Draytek
10 3 (0.50%) Fortinet
10 3 (0.50%) Kaseya
10 3 (0.50%) Sun