Service Analyst Contracts in the Midlands

Service Analyst
England > Midlands

The median Service Analyst daily rate in the Midlands is £160, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 99 88 102
Rank change year-on-year -11 +14 -30
Contract jobs requiring a Service Analyst 42 73 115
As % of all contract jobs advertised in the Midlands 1.42% 2.27% 2.30%
As % of the Job Titles category 1.54% 2.40% 2.40%
Number of daily rates quoted 25 45 79
10th Percentile £131 £110 £102
25th Percentile £150 £122 £113
Median daily rate (50th Percentile) £160 £135 £150
Median % change year-on-year +18.52% -10.00% +50.00%
75th Percentile £200 £238 £200
90th Percentile £286 £448 £388
England median daily rate £218 £225 £207
% change year-on-year -3.33% +8.70% +29.38%
Number of hourly rates quoted 8 12 12
10th Percentile £14.08 £11.15 £12.28
25th Percentile £14.24 £12.50 £12.62
Median hourly rate £16.15 £13.25 £14.12
Median % change year-on-year +21.89% -6.13% +1.73%
75th Percentile £19.24 £15.18 £15.54
90th Percentile £21.62 £16.63 £17.39
England median hourly rate £15.64 £15.50 £15.00
% change year-on-year +0.94% +3.30% +7.30%

All Contract IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 2,719 3,042 4,799
% of contract IT jobs with a recognized job title 92.23% 94.50% 95.85%
Number of daily rates quoted 1,809 2,147 3,499
10th Percentile £213 £225 £208
25th Percentile £338 £363 £363
Median daily rate (50th Percentile) £465 £480 £475
Median % change year-on-year -3.13% +1.05% +15.85%
75th Percentile £588 £595 £569
90th Percentile £675 £692 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 236 113 146
10th Percentile £11.83 £12.50 £11.63
25th Percentile £14.09 £15.00 £14.67
Median hourly rate £19.00 £20.71 £18.25
Median % change year-on-year -8.23% +13.45% +21.67%
75th Percentile £35.00 £30.00 £23.75
90th Percentile £51.91 £65.00 £35.00
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Service Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Analyst in the Midlands

Service Analyst
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Analyst in the Midlands.

Daily rate trend for Service Analyst in the Midlands

Service Analyst
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Analyst in the Midlands over the 6 months to 12 June 2024.

Daily rate histogram for Service Analyst in the Midlands

Service Analyst
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Analyst in the Midlands.

Hourly rate trend for Service Analyst in the Midlands

Service Analyst
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +4 29 £190 +5.56% 5
East Midlands -10 13 £160 +31.15% 5
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 June 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region featuring Service Analyst in the job title.

1 22 (52.38%) Windows
2 21 (50.00%) Customer Service
3 19 (45.24%) Microsoft 365
4 18 (42.86%) Windows 10
5 17 (40.48%) Active Directory
6 16 (38.10%) Social Skills
7 13 (30.95%) Microsoft
8 8 (19.05%) Finance
9 7 (16.67%) Microsoft Exchange
10 6 (14.29%) Microsoft Office
10 6 (14.29%) VPN
10 6 (14.29%) Problem-Solving
10 6 (14.29%) Analytical Skills
11 5 (11.90%) ServiceNow
11 5 (11.90%) Ticket Management
11 5 (11.90%) Inclusion and Diversity
11 5 (11.90%) ITIL
12 4 (9.52%) ITIL Certification
12 4 (9.52%) Asset Management
12 4 (9.52%) Mobile Device Management
12 4 (9.52%) Azure
13 3 (7.14%) Windows 7
13 3 (7.14%) Microsoft Intune
13 3 (7.14%) SLA
13 3 (7.14%) Entra ID
13 3 (7.14%) Digital Strategy
13 3 (7.14%) Public Sector
13 3 (7.14%) Service Management
14 2 (4.76%) Service Delivery
14 2 (4.76%) Terminal Services

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.67%) Microsoft Exchange
Applications
1 6 (14.29%) Microsoft Office
2 1 (2.38%) Chatbot
Cloud Services
1 19 (45.24%) Microsoft 365
2 4 (9.52%) Azure
3 3 (7.14%) Entra ID
4 2 (4.76%) Dynamics 365
4 2 (4.76%) Power Platform
5 1 (2.38%) SaaS
Communications & Networking
1 6 (14.29%) VPN
2 2 (4.76%) DHCP
2 2 (4.76%) DNS
2 2 (4.76%) Firewall
2 2 (4.76%) Remote Desktop
2 2 (4.76%) TCP/IP
2 2 (4.76%) VoIP
3 1 (2.38%) Wireless
Database & Business Intelligence
1 2 (4.76%) Power BI
General
1 16 (38.10%) Social Skills
2 8 (19.05%) Finance
3 6 (14.29%) Analytical Skills
4 5 (11.90%) Inclusion and Diversity
5 3 (7.14%) Public Sector
6 2 (4.76%) Banking
6 2 (4.76%) French Language
7 1 (2.38%) Financial Institution
7 1 (2.38%) Law
7 1 (2.38%) Pharmaceutical
Miscellaneous
1 2 (4.76%) Data Centre
2 1 (2.38%) Analytical Mindset
2 1 (2.38%) Hedge funds
2 1 (2.38%) IVR
2 1 (2.38%) Mainframe
2 1 (2.38%) NHS
2 1 (2.38%) Operational Technology
Operating Systems
1 22 (52.38%) Windows
2 18 (42.86%) Windows 10
3 3 (7.14%) Windows 7
4 2 (4.76%) Windows Server
4 2 (4.76%) Windows Server 2008
4 2 (4.76%) Windows Server 2012
4 2 (4.76%) Windows Server 2016
4 2 (4.76%) Windows Server 2019
Processes & Methodologies
1 21 (50.00%) Customer Service
2 6 (14.29%) Problem-Solving
3 5 (11.90%) ITIL
3 5 (11.90%) Ticket Management
4 4 (9.52%) Asset Management
4 4 (9.52%) Mobile Device Management
5 3 (7.14%) Digital Strategy
5 3 (7.14%) Service Management
6 2 (4.76%) Business Intelligence
6 2 (4.76%) Cybersecurity
6 2 (4.76%) Disaster Recovery
6 2 (4.76%) EAM
6 2 (4.76%) ERP
6 2 (4.76%) Facilities Management
6 2 (4.76%) Server Monitoring
6 2 (4.76%) Service Delivery
6 2 (4.76%) Stakeholder Management
7 1 (2.38%) ITSM
7 1 (2.38%) Migration
7 1 (2.38%) Risk Management
Programming Languages
1 2 (4.76%) SQL
Qualifications
1 4 (9.52%) ITIL Certification
2 2 (4.76%) SC Cleared
2 2 (4.76%) Security Cleared
3 1 (2.38%) BPSS Clearance
3 1 (2.38%) Degree
Quality Assurance & Compliance
1 3 (7.14%) SLA
System Software
1 17 (40.48%) Active Directory
2 2 (4.76%) Terminal Services
2 2 (4.76%) VMware Infrastructure
Systems Management
1 3 (7.14%) Microsoft Intune
Vendors
1 13 (30.95%) Microsoft
2 5 (11.90%) ServiceNow
3 2 (4.76%) VMware
4 1 (2.38%) Citrix
4 1 (2.38%) Netskope
4 1 (2.38%) Sun