ITIL Contracts in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 28 25 26
Rank change year-on-year -3 +1 +5
Contract jobs citing ITIL 1,130 1,652 2,115
As % of all contract jobs advertised in the UK excluding London 5.55% 7.21% 6.96%
As % of the Processes & Methodologies category 6.61% 8.07% 7.81%
Number of daily rates quoted 748 1,164 1,381
10th Percentile £200 £188 £155
25th Percentile £300 £313 £250
Median daily rate (50th Percentile) £465 £450 £425
Median % change year-on-year +3.33% +5.88% +6.25%
75th Percentile £563 £551 £538
90th Percentile £613 £665 £638
UK median daily rate £475 £470 £475
% change year-on-year +1.06% -1.05% +11.76%
Number of hourly rates quoted 132 124 197
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £17.25 £17.50 £15.50
Median % change year-on-year -1.43% +12.90% -22.05%
75th Percentile £23.75 £43.75 £20.51
90th Percentile £42.88 £65.00 £30.98
UK median hourly rate £17.50 £18.00 £16.00
% change year-on-year -2.78% +12.50% -20.00%

All Process and Methodology Skills
UK excluding London

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,095 20,476 27,091
As % of all contract IT jobs advertised in the UK excluding London 83.93% 89.37% 89.13%
Number of daily rates quoted 10,219 14,070 18,908
10th Percentile £250 £260 £235
25th Percentile £377 £400 £388
Median daily rate (50th Percentile) £500 £500 £483
Median % change year-on-year - +3.63% +9.66%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £656
UK median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +8.08%
Number of hourly rates quoted 2,090 1,248 1,358
10th Percentile £12.37 £10.63 £12.29
25th Percentile £15.31 £15.25 £14.25
Median hourly rate £37.75 £35.00 £20.00
Median % change year-on-year +7.86% +75.00% -4.99%
75th Percentile £61.30 £65.00 £47.40
90th Percentile £72.50 £73.63 £62.18
UK median hourly rate £36.00 £36.00 £25.68
% change year-on-year - +40.19% +7.00%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ITIL in the UK excluding London.

Daily rate trend for ITIL in the UK excluding London

ITIL
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ITIL in the UK excluding London over the 6 months to 23 May 2024.

Daily rate histogram for ITIL in the UK excluding London

ITIL
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ITIL in the UK excluding London.

Hourly rate trend for ITIL in the UK excluding London

ITIL
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing ITIL in the UK excluding London over the 6 months to 23 May 2024.

Hourly rate histogram for ITIL in the UK excluding London

ITIL
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -7 312 £475 +2.49% 258
South West +9 250 £500 -8.68% 105
North of England -12 222 £453 +0.67% 156
Midlands -9 126 £450 +4.65% 130
East of England -12 116 £425 +6.92% 82
North West -19 114 £464 -2.37% 83
West Midlands +7 103 £450 -10.00% 79
Scotland -5 98 £340 -19.05% 48
Yorkshire +12 97 £475 +18.75% 52
East Midlands -35 22 £540 +42.11% 47
North East +8 13 £435 -2.79% 25
Wales -25 4 £258 -20.77% 26
Isle of Man - 3 - - 3
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (6.90%) Microsoft Exchange
2 75 (6.64%) SharePoint
3 38 (3.36%) Confluence
4 37 (3.27%) SharePoint Server
5 8 (0.71%) Skype for Business
6 7 (0.62%) SharePoint 2010
7 5 (0.44%) IBM HTTP Server
7 5 (0.44%) Oracle Self-Service HR
7 5 (0.44%) Oracle Workflow
7 5 (0.44%) WebSphere
7 5 (0.44%) WebSphere Application Server
7 5 (0.44%) WebSphere Portal
8 4 (0.35%) CMS
9 3 (0.27%) Drupal
9 3 (0.27%) SAS
10 2 (0.18%) Exchange Server 2007
10 2 (0.18%) IBM Notes
11 1 (0.088%) Apache
11 1 (0.088%) MQSeries
11 1 (0.088%) Tomcat
Applications
1 102 (9.03%) Microsoft Office
2 37 (3.27%) Microsoft Excel
3 21 (1.86%) Microsoft PowerPoint
4 4 (0.35%) Microsoft Project
5 3 (0.27%) SPSS
6 1 (0.088%) Adobe Creative Suite
6 1 (0.088%) AutoCAD
Business Applications
1 28 (2.48%) Remedy ITSM
2 7 (0.62%) SAP S/4HANA
3 5 (0.44%) Oracle HRMS
4 4 (0.35%) Dynamics GP
5 2 (0.18%) Salesforce CRM
5 2 (0.18%) SAP Oil and Gas
6 1 (0.088%) assyst
6 1 (0.088%) Oracle AGIS
6 1 (0.088%) Oracle Assets
6 1 (0.088%) Oracle Cash Management
6 1 (0.088%) Oracle EBS
6 1 (0.088%) Oracle Financials
6 1 (0.088%) Oracle Payables
6 1 (0.088%) Oracle Procure-to-Pay
6 1 (0.088%) Oracle Receivables
6 1 (0.088%) Oracle Retail
6 1 (0.088%) SAP HCM
6 1 (0.088%) SAP PM
Cloud Services
1 186 (16.46%) Microsoft 365
2 161 (14.25%) Azure
3 45 (3.98%) Power Platform
4 41 (3.63%) Entra ID
5 34 (3.01%) AWS
6 32 (2.83%) Azure Stack
7 24 (2.12%) Azure Monitor
8 20 (1.77%) SaaS
9 18 (1.59%) Azure Storage
10 17 (1.50%) OneDrive
10 17 (1.50%) PaaS
11 16 (1.42%) OCI
12 12 (1.06%) IaaS
13 9 (0.80%) GCP
13 9 (0.80%) Serverless
14 8 (0.71%) Power Automate
14 8 (0.71%) PowerApps
15 5 (0.44%) Azure DevOps
15 5 (0.44%) Azure Functions
16 4 (0.35%) Dynamics 365
Communications & Networking
1 127 (11.24%) Firewall
2 82 (7.26%) DNS
3 77 (6.81%) DHCP
4 59 (5.22%) SAN
5 57 (5.04%) Wi-Fi
6 51 (4.51%) BGP
7 50 (4.42%) WAN
8 49 (4.34%) LAN
9 39 (3.45%) VPN
10 29 (2.57%) TCP/IP
11 24 (2.12%) Cisco ASA
12 22 (1.95%) Cisco ISE
12 22 (1.95%) Network Security
13 20 (1.77%) OSPF
14 19 (1.68%) Cisco Firepower
14 19 (1.68%) SNMP
15 17 (1.50%) IPsec
16 16 (1.42%) SSL
16 16 (1.42%) VoIP
17 15 (1.33%) PBX
Database & Business Intelligence
1 36 (3.19%) Power BI
2 14 (1.24%) SQL Server
3 8 (0.71%) Metadata
4 7 (0.62%) PowerPivot
4 7 (0.62%) SQL Server Reporting Services
5 6 (0.53%) Microsoft Power View
5 6 (0.53%) Qlik Sense
6 5 (0.44%) Data Mining
7 4 (0.35%) DynamoDB
7 4 (0.35%) MySQL
7 4 (0.35%) Oracle Reports
7 4 (0.35%) Relational Database
8 3 (0.27%) Tableau
9 2 (0.18%) NonStop SQL
10 1 (0.088%) Amazon RDS
10 1 (0.088%) Big Data
10 1 (0.088%) GIS
10 1 (0.088%) MongoDB
10 1 (0.088%) Oracle Database 12c
10 1 (0.088%) Spatial Data
Development Applications
1 61 (5.40%) JIRA
2 24 (2.12%) Rational DOORS
3 5 (0.44%) IBM UrbanCode
4 4 (0.35%) Git
4 4 (0.35%) Selenium
5 3 (0.27%) Artifactory
5 3 (0.27%) GitLab
5 3 (0.27%) Jenkins
5 3 (0.27%) Subversion
6 2 (0.18%) MSI
7 1 (0.088%) Hudson
7 1 (0.088%) Oracle Forms
7 1 (0.088%) Zephyr
General
1 419 (37.08%) Social Skills
2 140 (12.39%) Public Sector
3 115 (10.18%) Analytical Skills
4 108 (9.56%) Finance
5 85 (7.52%) Telecoms
6 52 (4.60%) Organisational Skills
7 43 (3.81%) Retail
8 28 (2.48%) Manufacturing
8 28 (2.48%) Presentation Skills
9 21 (1.86%) Marketing
10 20 (1.77%) Legal
11 15 (1.33%) Banking
12 14 (1.24%) Documentation Skills
13 13 (1.15%) Police
14 11 (0.97%) Law
15 10 (0.88%) Influencing Skills
15 10 (0.88%) Publishing
16 9 (0.80%) Automotive
16 9 (0.80%) Inclusion and Diversity
17 8 (0.71%) Aerospace
Job Titles
1 255 (22.57%) Analyst
2 127 (11.24%) Service Analyst
3 111 (9.82%) Service Desk Analyst
4 88 (7.79%) Architect
5 81 (7.17%) Senior
6 73 (6.46%) Service Manager
7 71 (6.28%) Support Engineer
8 52 (4.60%) Developer
9 50 (4.42%) Support Analyst
10 45 (3.98%) Technical Support
11 44 (3.89%) Infrastructure Engineer
12 43 (3.81%) Lead
13 42 (3.72%) IT Manager
13 42 (3.72%) IT Support
13 42 (3.72%) Network Engineer
14 39 (3.45%) Consultant
15 38 (3.36%) 1st Line Support
16 37 (3.27%) IT Analyst
17 35 (3.10%) Desktop Support
18 33 (2.92%) Support Specialist
Libraries, Frameworks & Software Standards
1 25 (2.21%) Middleware
2 24 (2.12%) Web Services
3 23 (2.04%) CSS
4 22 (1.95%) HTML
5 18 (1.59%) ARM Templates
6 13 (1.15%) REST
7 12 (1.06%) Jinja
8 10 (0.88%) .NET
9 9 (0.80%) Kafka
10 6 (0.53%) ActiveMQ
10 6 (0.53%) AngularJS
11 5 (0.44%) Elastic Stack
11 5 (0.44%) J2EE
11 5 (0.44%) LDAP
12 4 (0.35%) Oracle Fusion
12 4 (0.35%) XML
13 3 (0.27%) .NET Framework
13 3 (0.27%) BAPI
13 3 (0.27%) SAP ALE
13 3 (0.27%) Visualforce
Miscellaneous
1 62 (5.49%) Management Information System
2 56 (4.96%) Data Centre
3 45 (3.98%) Driving Licence
4 43 (3.81%) PKI
4 43 (3.81%) Self-Motivation
5 40 (3.54%) CMDB
6 35 (3.10%) Private Cloud
7 23 (2.04%) Video Conferencing
8 21 (1.86%) Virtual Team
9 19 (1.68%) Security Operations Centre
10 18 (1.59%) CSOC
11 13 (1.15%) iPhone
12 11 (0.97%) Blackberry
13 10 (0.88%) Clustering
13 10 (0.88%) Product Ownership
14 9 (0.80%) Cyber Threat
15 8 (0.71%) Replication
16 7 (0.62%) Data Protection Act
16 7 (0.62%) Operational Technology
16 7 (0.62%) Public Cloud
Operating Systems
1 356 (31.50%) Windows
2 136 (12.04%) Windows 10
3 114 (10.09%) Linux
3 114 (10.09%) Windows Server
4 79 (6.99%) Windows Server 2016
5 64 (5.66%) Windows Server 2019
6 46 (4.07%) Windows Server 2012
7 45 (3.98%) Windows 7
8 37 (3.27%) Unix
9 18 (1.59%) Ubuntu
9 18 (1.59%) Windows NT
10 15 (1.33%) Solaris
11 14 (1.24%) Debian
11 14 (1.24%) Windows XP
12 12 (1.06%) Apple iOS
13 8 (0.71%) Android
14 7 (0.62%) AIX
14 7 (0.62%) Mac OS
15 4 (0.35%) Red Hat Enterprise Linux
16 3 (0.27%) Windows Server 2008
Processes & Methodologies
1 331 (29.29%) Service Management
2 256 (22.65%) Problem-Solving
3 252 (22.30%) Customer Service
4 231 (20.44%) ITSM
5 199 (17.61%) Agile
6 189 (16.73%) Service Delivery
7 157 (13.89%) Incident Management
8 123 (10.88%) Problem Management
9 113 (10.00%) Continuous Improvement
10 111 (9.82%) Change Management
11 92 (8.14%) Stakeholder Management
12 90 (7.96%) Project Management
13 82 (7.26%) Release Management
14 79 (6.99%) DevOps
15 69 (6.11%) Project Delivery
16 62 (5.49%) Network Management
17 60 (5.31%) Customer Requirements
17 60 (5.31%) Cybersecurity
18 59 (5.22%) Configuration Management
18 59 (5.22%) Infrastructure Engineering
Programming Languages
1 93 (8.23%) PowerShell
2 48 (4.25%) SQL
3 39 (3.45%) Python
4 28 (2.48%) JavaScript
5 26 (2.30%) C#
6 20 (1.77%) VBScript
7 19 (1.68%) Perl
8 18 (1.59%) Bicep
8 18 (1.59%) VB
9 12 (1.06%) Tcl
10 9 (0.80%) Bash
11 6 (0.53%) VB.NET
12 5 (0.44%) Shell Script
13 4 (0.35%) Apex Code
14 3 (0.27%) ABAP
14 3 (0.27%) Go
14 3 (0.27%) Java
14 3 (0.27%) MATLAB
14 3 (0.27%) R
14 3 (0.27%) VBA
Qualifications
1 458 (40.53%) Security Cleared
2 294 (26.02%) SC Cleared
3 208 (18.41%) DV Cleared
4 199 (17.61%) Degree
5 97 (8.58%) Microsoft Certification
6 82 (7.26%) ITIL Certification
7 76 (6.73%) Cisco Certification
8 59 (5.22%) A+ Certification
9 56 (4.96%) CCNA
10 45 (3.98%) MCP
10 45 (3.98%) MCSA
11 43 (3.81%) ITIL Foundation Certificate
12 37 (3.27%) CCNP
13 35 (3.10%) MCSE
14 29 (2.57%) BPSS Clearance
15 20 (1.77%) Computer Science Degree
16 16 (1.42%) HND
17 12 (1.06%) Master's Degree
17 12 (1.06%) TOGAF Certification
18 11 (0.97%) PMI Certification
Quality Assurance & Compliance
1 86 (7.61%) SLA
2 51 (4.51%) QA
3 30 (2.65%) Government Security Classifications
4 26 (2.30%) ISO/IEC 20000
5 25 (2.21%) GDPR
6 17 (1.50%) ISO/IEC 27001
6 17 (1.50%) NCSC
7 14 (1.24%) COBIT
8 13 (1.15%) NIST
9 12 (1.06%) Disclosure Scotland
10 9 (0.80%) PCI DSS
11 8 (0.71%) ISO 9001
12 7 (0.62%) Cyber Essentials
12 7 (0.62%) Data Quality
13 5 (0.44%) Accessibility
14 3 (0.27%) Cyber Essentials PLUS
14 3 (0.27%) PMO
15 1 (0.088%) ISO 22301
15 1 (0.088%) ITGC
15 1 (0.088%) NEBOSH
System Software
1 242 (21.42%) Active Directory
2 68 (6.02%) VMware Infrastructure
3 45 (3.98%) Firmware
4 32 (2.83%) Hyper-V
5 26 (2.30%) Virtual Desktop
5 26 (2.30%) Virtual Machines
5 26 (2.30%) VMware ESXi
6 12 (1.06%) VMware NSX
7 11 (0.97%) vSphere
8 6 (0.53%) VMware Workstation
9 4 (0.35%) Virtual Servers
10 3 (0.27%) BitLocker
10 3 (0.27%) XenApp
11 2 (0.18%) Microsoft Virtual Server
12 1 (0.088%) Citrix Hypervisor
12 1 (0.088%) Docker
12 1 (0.088%) Samba
12 1 (0.088%) XenDesktop
Systems Management
1 138 (12.21%) SCCM
2 62 (5.49%) SCOM
2 62 (5.49%) WSUS
3 55 (4.87%) Microsoft Intune
4 41 (3.63%) Ansible
5 26 (2.30%) Kubernetes
6 23 (2.04%) NetBackup
7 21 (1.86%) Active Directory Federation Services
7 21 (1.86%) EMC NetWorker
7 21 (1.86%) vCenter Server
8 18 (1.59%) Sysprep
9 11 (0.97%) Single Sign-On
10 8 (0.71%) Rancher
11 7 (0.62%) Red Hat Satellite
11 7 (0.62%) Terraform
12 6 (0.53%) AirWatch
12 6 (0.53%) Jamf Pro
13 5 (0.44%) HP Data Protector
13 5 (0.44%) SysTrack
13 5 (0.44%) Tivoli Identity Manager
Vendors
1 360 (31.86%) Microsoft
2 203 (17.96%) ServiceNow
3 120 (10.62%) Cisco
4 108 (9.56%) Citrix
5 103 (9.12%) VMware
6 70 (6.19%) HP
7 47 (4.16%) Palo Alto
8 41 (3.63%) Oracle
9 40 (3.54%) Juniper
10 36 (3.19%) Atlassian
11 35 (3.10%) EMC
11 35 (3.10%) IBM
12 30 (2.65%) Dell
12 30 (2.65%) Remedy
13 27 (2.39%) Red Hat
14 26 (2.30%) Symantec
15 23 (2.04%) SAP
16 22 (1.95%) SolarWinds
17 21 (1.86%) Veeam
18 20 (1.77%) Nokia