Service Analyst Contracts in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst daily rate in the UK excluding London is £178, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 124 133 111
Rank change year-on-year +9 -22 +35
Contract jobs requiring a Service Analyst 383 415 721
As % of all contract jobs advertised in the UK excluding London 1.80% 1.83% 2.37%
As % of the Job Titles category 1.94% 1.94% 2.48%
Number of daily rates quoted 150 200 390
10th Percentile £125 £120 £110
25th Percentile £150 £132 £135
Median daily rate (50th Percentile) £178 £176 £165
Median % change year-on-year +1.42% +6.36% +13.79%
75th Percentile £288 £269 £245
90th Percentile £358 £500 £475
UK median daily rate £215 £220 £207
% change year-on-year -2.27% +6.28% +29.38%
Number of hourly rates quoted 192 124 186
10th Percentile £12.86 £12.54 £11.50
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £15.34 £14.68 £15.00
Median % change year-on-year +4.50% -2.17% +7.30%
75th Percentile £19.04 £18.75 £17.50
90th Percentile £21.46 £20.56 £20.56
UK median hourly rate £15.88 £14.83 £15.00
% change year-on-year +7.08% -1.13% +7.30%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,709 21,379 29,050
% of contract IT jobs with a recognized job title 92.42% 94.21% 95.59%
Number of daily rates quoted 11,751 14,853 20,421
10th Percentile £213 £225 £208
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £593 £600 £575
90th Percentile £680 £688 £656
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,515 1,090 1,383
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.92 £18.08 £15.00
Median hourly rate £40.00 £42.08 £20.00
Median % change year-on-year -4.94% +110.39% +7.82%
75th Percentile £62.83 £65.00 £47.25
90th Percentile £74.00 £75.68 £62.45
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Analyst in the UK excluding London.

Daily rate trend for Service Analyst in the UK excluding London

Service Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 12 June 2024.

Daily rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Analyst in the UK excluding London.

Hourly rate trend for Service Analyst in the UK excluding London

Service Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Analyst in the UK excluding London over the 6 months to 12 June 2024.

Hourly rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +10 130 £190 +8.57% 18
North of England +10 72 £165 -29.79% 38
South West +37 69 £275 +66.67% 11
South East -1 45 £173 -13.75% 23
North West +12 44 £200 - 23
Midlands -11 42 £160 +18.52% 10
West Midlands +4 29 £190 +5.56% 5
Yorkshire +8 28 £150 -42.86% 12
Scotland +8 15 £175 +7.69% 11
Wales +25 13 £128 -6.91% 9
East Midlands -10 13 £160 +31.15% 5
Northern Ireland -6 1 - - 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Analyst in the job title.

1 200 (52.22%) Customer Service
2 122 (31.85%) ITIL
3 109 (28.46%) Windows
4 106 (27.68%) Security Cleared
4 106 (27.68%) Problem-Solving
5 104 (27.15%) Microsoft
6 103 (26.89%) Incident Management
7 102 (26.63%) Social Skills
8 100 (26.11%) Microsoft 365
9 92 (24.02%) Active Directory
10 82 (21.41%) SC Cleared
11 79 (20.63%) ServiceNow
12 69 (18.02%) SLA
13 55 (14.36%) Windows 10
14 51 (13.32%) Public Sector
15 50 (13.05%) Service Delivery
16 48 (12.53%) Citrix
17 47 (12.27%) Microsoft Certification
18 44 (11.49%) Microsoft Excel
19 43 (11.23%) Wi-Fi
20 42 (10.97%) Microsoft Office
20 42 (10.97%) Service Management
21 41 (10.70%) A+ Certification
21 41 (10.70%) MCSA
21 41 (10.70%) Microsoft PowerPoint
22 39 (10.18%) Analytical Skills
23 38 (9.92%) Mathematics
23 38 (9.92%) Retail
24 31 (8.09%) DV Cleared
25 27 (7.05%) ITSM

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.22%) Microsoft Exchange
2 8 (2.09%) SharePoint
3 5 (1.31%) Confluence
3 5 (1.31%) SharePoint Server
Applications
1 44 (11.49%) Microsoft Excel
2 42 (10.97%) Microsoft Office
3 41 (10.70%) Microsoft PowerPoint
4 1 (0.26%) Chatbot
Business Applications
1 3 (0.78%) Remedy ITSM
Cloud Services
1 100 (26.11%) Microsoft 365
2 14 (3.66%) Azure
3 7 (1.83%) Entra ID
4 5 (1.31%) Azure Stack
4 5 (1.31%) Power Platform
4 5 (1.31%) WhatsApp
5 4 (1.04%) OneDrive
6 2 (0.52%) Dynamics 365
7 1 (0.26%) AWS
7 1 (0.26%) Cloud Computing
7 1 (0.26%) IaaS
7 1 (0.26%) Mimecast
7 1 (0.26%) SaaS
Communications & Networking
1 43 (11.23%) Wi-Fi
2 13 (3.39%) Firewall
3 10 (2.61%) VPN
4 6 (1.57%) DHCP
4 6 (1.57%) DNS
5 5 (1.31%) BGP
6 4 (1.04%) Internet
6 4 (1.04%) Wireless
7 3 (0.78%) LAN
7 3 (0.78%) Remote Desktop
7 3 (0.78%) Structured Cabling
7 3 (0.78%) TCP/IP
7 3 (0.78%) WAN
8 2 (0.52%) VoIP
Database & Business Intelligence
1 5 (1.31%) Power BI
2 3 (0.78%) Oracle Reports
3 1 (0.26%) Tableau
Development Applications
1 5 (1.31%) JIRA
General
1 102 (26.63%) Social Skills
2 51 (13.32%) Public Sector
3 39 (10.18%) Analytical Skills
4 38 (9.92%) Retail
5 19 (4.96%) Finance
6 14 (3.66%) Organisational Skills
7 6 (1.57%) Inclusion and Diversity
7 6 (1.57%) Legal
8 4 (1.04%) Aerospace
9 2 (0.52%) Automotive
9 2 (0.52%) Banking
9 2 (0.52%) Documentation Skills
9 2 (0.52%) French Language
9 2 (0.52%) Manufacturing
9 2 (0.52%) Telecoms
10 1 (0.26%) Financial Institution
10 1 (0.26%) Italian Language
10 1 (0.26%) Law
10 1 (0.26%) Local Government
10 1 (0.26%) Pharmaceutical
Miscellaneous
1 24 (6.27%) Management Information System
2 14 (3.66%) NHS
3 7 (1.83%) CMDB
4 5 (1.31%) Private Cloud
5 4 (1.04%) BYOD
5 4 (1.04%) Self-Motivation
6 3 (0.78%) Linux Command Line
7 2 (0.52%) Data Centre
7 2 (0.52%) Data Protection Act
7 2 (0.52%) Freedom of Information
7 2 (0.52%) iPad
7 2 (0.52%) iPhone
7 2 (0.52%) Video Conferencing
8 1 (0.26%) Driving Licence
8 1 (0.26%) Hedge funds
8 1 (0.26%) IVR
8 1 (0.26%) Operational Technology
8 1 (0.26%) PDA
8 1 (0.26%) Product Ownership
8 1 (0.26%) Smartphone
Operating Systems
1 109 (28.46%) Windows
2 55 (14.36%) Windows 10
3 7 (1.83%) Windows Server
4 6 (1.57%) Apple iOS
4 6 (1.57%) Linux
4 6 (1.57%) Unix
4 6 (1.57%) Windows 7
5 4 (1.04%) Android
6 3 (0.78%) Windows Server 2008
6 3 (0.78%) Windows Server 2012
7 2 (0.52%) Windows Server 2016
7 2 (0.52%) Windows Server 2019
8 1 (0.26%) Windows Server 2003
8 1 (0.26%) Windows XP
Processes & Methodologies
1 200 (52.22%) Customer Service
2 122 (31.85%) ITIL
3 106 (27.68%) Problem-Solving
4 103 (26.89%) Incident Management
5 50 (13.05%) Service Delivery
6 42 (10.97%) Service Management
7 38 (9.92%) Mathematics
8 27 (7.05%) ITSM
9 18 (4.70%) Line Management
9 18 (4.70%) Problem Management
10 17 (4.44%) Time Management
11 16 (4.18%) Continuous Improvement
12 13 (3.39%) Decision-Making
13 11 (2.87%) Configuration Management
14 10 (2.61%) Stakeholder Management
15 9 (2.35%) Coaching
15 9 (2.35%) Computer Science
15 9 (2.35%) Migration
16 7 (1.83%) Ticket Management
16 7 (1.83%) User Experience
Programming Languages
1 3 (0.78%) SQL
Qualifications
1 106 (27.68%) Security Cleared
2 82 (21.41%) SC Cleared
3 47 (12.27%) Microsoft Certification
4 41 (10.70%) A+ Certification
4 41 (10.70%) MCSA
5 31 (8.09%) DV Cleared
6 25 (6.53%) Degree
7 24 (6.27%) MCP
8 7 (1.83%) ITIL Certification
9 6 (1.57%) ITIL Foundation Certificate
10 5 (1.31%) CCNA
10 5 (1.31%) Cisco Certification
10 5 (1.31%) Computer Science Degree
11 4 (1.04%) BPSS Clearance
12 3 (0.78%) ECDL
12 3 (0.78%) ISEB
12 3 (0.78%) ISEB Practitioner
13 1 (0.26%) MCSE
13 1 (0.26%) MOS
Quality Assurance & Compliance
1 69 (18.02%) SLA
2 15 (3.92%) Disclosure Scotland
3 5 (1.31%) Government Security Classifications
4 3 (0.78%) ISO 9001
4 3 (0.78%) ISO/IEC 20000
4 3 (0.78%) ISO/IEC 27001
5 1 (0.26%) PMO
System Software
1 92 (24.02%) Active Directory
2 4 (1.04%) BitLocker
3 3 (0.78%) Virtual Desktop
4 2 (0.52%) Terminal Services
4 2 (0.52%) VMware Infrastructure
Systems Management
1 7 (1.83%) SCCM
2 6 (1.57%) Microsoft Intune
3 4 (1.04%) IBM BigFix
3 4 (1.04%) Tivoli
4 2 (0.52%) Jamf Pro
5 1 (0.26%) ZABBIX
Vendors
1 104 (27.15%) Microsoft
2 79 (20.63%) ServiceNow
3 48 (12.53%) Citrix
4 12 (3.13%) Sun
5 8 (2.09%) Remedy
6 5 (1.31%) Atlassian
7 3 (0.78%) Kofax
7 3 (0.78%) Oracle
8 2 (0.52%) BMC
8 2 (0.52%) Cisco
8 2 (0.52%) Dell
8 2 (0.52%) Mitel
8 2 (0.52%) NetApp
8 2 (0.52%) VMware
9 1 (0.26%) Apple
9 1 (0.26%) HP
9 1 (0.26%) Intel
9 1 (0.26%) McAfee
9 1 (0.26%) SolarWinds
9 1 (0.26%) Sophos