Service Desk Team Leader Jobs in London

Service Desk Team Lead
England > London

The median Service Desk Team Lead salary in London is £55,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 485 577 890
Rank change year-on-year +92 +313 -271
Permanent jobs requiring a Service Desk Team Leader 24 26 36
As % of all permanent jobs advertised in London 0.097% 0.083% 0.048%
As % of the Job Titles category 0.10% 0.088% 0.050%
Number of salaries quoted 22 26 28
10th Percentile £39,400 £41,063 £40,000
25th Percentile £48,438 £42,656 £40,938
Median annual salary (50th Percentile) £55,000 £47,500 £52,500
Median % change year-on-year +15.79% -9.52% +12.90%
75th Percentile - £52,500 £55,000
90th Percentile £67,250 £57,500 £57,500
England median annual salary £37,500 £42,500 £37,250
% change year-on-year -11.76% +14.09% +0.68%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Service Desk Team Leader
Job Vacancy Trend in London

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Team Leader in London.

Salary trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Histogram in London

Salary distribution for jobs citing Service Desk Team Leader in London over the 6 months to 12 June 2024.

Salary histogram for Service Desk Team Leader in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +50 12 £55,000 +12.82%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Team Leader in the job title.

1 16 (66.67%) Social Skills
1 16 (66.67%) Service Management
2 15 (62.50%) Windows
3 14 (58.33%) Finance
3 14 (58.33%) Incident Management
4 12 (50.00%) Banking
5 11 (45.83%) Retail Banking
5 11 (45.83%) JIRA
6 10 (41.67%) Line Management
7 9 (37.50%) ServiceNow
8 8 (33.33%) Microsoft 365
9 6 (25.00%) Active Directory
9 6 (25.00%) ITIL
9 6 (25.00%) Microsoft Exchange
10 5 (20.83%) ITSM
10 5 (20.83%) VMware
10 5 (20.83%) Mentoring
11 4 (16.67%) Entra ID
11 4 (16.67%) Microsoft Office
11 4 (16.67%) Cisco
11 4 (16.67%) vCenter Server
12 3 (12.50%) Windows Server
12 3 (12.50%) Microsoft
12 3 (12.50%) VPN
12 3 (12.50%) Juniper
12 3 (12.50%) SharePoint
12 3 (12.50%) Firewall
12 3 (12.50%) OneDrive
12 3 (12.50%) Coaching
12 3 (12.50%) Microsoft Intune

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) Microsoft Exchange
2 3 (12.50%) SharePoint
Applications
1 4 (16.67%) Microsoft Office
2 2 (8.33%) Microsoft PowerPoint
Cloud Services
1 8 (33.33%) Microsoft 365
2 4 (16.67%) Entra ID
3 3 (12.50%) Azure
3 3 (12.50%) OneDrive
4 1 (4.17%) Mimecast
Communications & Networking
1 3 (12.50%) Firewall
1 3 (12.50%) Network Security
1 3 (12.50%) VPN
2 2 (8.33%) SMTP
3 1 (4.17%) BGP
3 1 (4.17%) MPLS
3 1 (4.17%) TCP/IP
3 1 (4.17%) VPLS
3 1 (4.17%) Wireless
Development Applications
1 11 (45.83%) JIRA
General
1 16 (66.67%) Social Skills
2 14 (58.33%) Finance
3 12 (50.00%) Banking
4 11 (45.83%) Retail Banking
5 1 (4.17%) Analytical Skills
5 1 (4.17%) Organisational Skills
5 1 (4.17%) Retail
Libraries, Frameworks & Software Standards
1 2 (8.33%) 802.1X
Miscellaneous
1 1 (4.17%) Blackberry
1 1 (4.17%) BYOD
1 1 (4.17%) iPhone
Operating Systems
1 15 (62.50%) Windows
2 3 (12.50%) Windows Server
3 1 (4.17%) Windows 10
Processes & Methodologies
1 16 (66.67%) Service Management
2 14 (58.33%) Incident Management
3 10 (41.67%) Line Management
4 6 (25.00%) ITIL
5 5 (20.83%) ITSM
5 5 (20.83%) Mentoring
6 3 (12.50%) Coaching
6 3 (12.50%) Continuous Improvement
6 3 (12.50%) Resource Management
6 3 (12.50%) Statistics
7 2 (8.33%) Asset Management
7 2 (8.33%) Change Management
7 2 (8.33%) Customer Service
7 2 (8.33%) Operational Stability
7 2 (8.33%) Service Delivery
8 1 (4.17%) Customer Requirements
8 1 (4.17%) Issue Tracking
8 1 (4.17%) Problem-Solving
8 1 (4.17%) Remote Monitoring and Management
8 1 (4.17%) Ticket Management
Qualifications
1 1 (4.17%) ITIL Certification
1 1 (4.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 6 (25.00%) Active Directory
2 3 (12.50%) VMware Infrastructure
3 2 (8.33%) VMware ESXi
4 1 (4.17%) XenApp
Systems Management
1 4 (16.67%) vCenter Server
2 3 (12.50%) Microsoft Intune
3 2 (8.33%) Single Sign-On
4 1 (4.17%) SCCM
Vendors
1 9 (37.50%) ServiceNow
2 5 (20.83%) VMware
3 4 (16.67%) Cisco
4 3 (12.50%) Juniper
4 3 (12.50%) Microsoft
5 2 (8.33%) Commvault
5 2 (8.33%) SolarWinds
5 2 (8.33%) Sun
6 1 (4.17%) Adobe
6 1 (4.17%) Apple
6 1 (4.17%) Citrix
6 1 (4.17%) Meraki
6 1 (4.17%) Ruckus Wireless