Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 80 125 183
Rank change year-on-year +45 +58 -51
Permanent jobs requiring a Support Engineer 2,237 1,642 1,554
As % of all permanent jobs advertised in the UK excluding London 3.12% 2.78% 2.14%
As % of the Job Titles category 3.29% 3.11% 2.24%
Number of salaries quoted 2,027 1,271 1,375
10th Percentile £24,000 £25,000 £22,750
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,000 £32,000 £31,500
Median % change year-on-year - +1.59% -
75th Percentile £40,000 £38,750 £40,000
90th Percentile £50,000 £47,500 £47,800
UK median annual salary £32,500 £33,500 £33,500
% change year-on-year -2.99% - -1.47%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,966 52,773 69,497
% of permanent jobs with a recognized job title 94.88% 89.23% 95.72%
Number of salaries quoted 47,979 30,132 42,817
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 20 May 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +21 635 £34,500 +9.52% 195
Midlands +61 421 £30,000 - 93
North of England +43 410 £30,000 -2.25% 119
South West +24 365 £32,500 +0.78% 89
West Midlands +76 230 £30,000 -7.69% 51
East of England +27 218 £31,000 -2.92% 55
East Midlands +30 186 £30,000 +8.11% 42
Yorkshire +72 175 £32,500 +11.11% 43
North West -1 175 £28,000 -8.77% 67
Scotland -48 86 £28,500 -13.64% 28
North East +38 60 £32,500 -5.80% 9
Wales +39 58 £27,500 -8.33% 11
Northern Ireland +39 34 £35,000 -4.76% 6
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,137 (50.83%) Windows
2 1,006 (44.97%) Microsoft
3 972 (43.45%) Microsoft 365
4 830 (37.10%) Active Directory
5 695 (31.07%) Azure
6 689 (30.80%) Social Skills
7 540 (24.14%) Windows Server
8 492 (21.99%) Customer Service
9 428 (19.13%) Problem-Solving
10 427 (19.09%) Firewall
11 390 (17.43%) VMware
12 333 (14.89%) ITIL
12 333 (14.89%) Microsoft Exchange
13 325 (14.53%) Windows 10
14 304 (13.59%) SharePoint
15 297 (13.28%) Microsoft Office
16 290 (12.96%) Hyper-V
17 285 (12.74%) VMware Infrastructure
18 270 (12.07%) SQL
19 256 (11.44%) Entra ID
20 250 (11.18%) Degree
21 249 (11.13%) Microsoft Intune
22 235 (10.51%) Linux
23 219 (9.79%) Driving Licence
24 197 (8.81%) DNS
25 196 (8.76%) Finance
26 191 (8.54%) SLA
27 189 (8.45%) SQL Server
28 181 (8.09%) Cisco
29 169 (7.55%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 333 (14.89%) Microsoft Exchange
2 304 (13.59%) SharePoint
3 29 (1.30%) IIS
4 22 (0.98%) Apache
5 16 (0.72%) Exchange Server 2013
6 13 (0.58%) Confluence
6 13 (0.58%) Exchange Server 2010
7 12 (0.54%) Exchange Server 2007
8 9 (0.40%) WebSphere
9 7 (0.31%) SharePoint 2010
9 7 (0.31%) SharePoint 2013
10 6 (0.27%) Exchange Server 2000
10 6 (0.27%) Tomcat
10 6 (0.27%) WordPress
11 4 (0.18%) JBoss
12 3 (0.13%) Jupyter
12 3 (0.13%) Skype for Business
13 2 (0.089%) Blackberry Enterprise Server
13 2 (0.089%) Exchange Server 2003
14 1 (0.045%) Site Server
Applications
1 297 (13.28%) Microsoft Office
2 92 (4.11%) Microsoft Excel
3 38 (1.70%) Microsoft PowerPoint
4 7 (0.31%) Spreadsheet
5 4 (0.18%) Microsoft Project
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.089%) AutoCAD
7 2 (0.089%) Revit
8 1 (0.045%) MS Visio
Business Applications
1 5 (0.22%) Sage X3
1 5 (0.22%) Salesforce CRM
2 3 (0.13%) Dynamics CRM
3 2 (0.089%) Oracle Receivables
4 1 (0.045%) Dynamics AX
4 1 (0.045%) Dynamics NAV
4 1 (0.045%) JDE EnterpriseOne
4 1 (0.045%) Payment Gateway
4 1 (0.045%) Remedy ITSM
Cloud Services
1 972 (43.45%) Microsoft 365
2 695 (31.07%) Azure
3 256 (11.44%) Entra ID
4 125 (5.59%) OneDrive
5 111 (4.96%) AWS
6 46 (2.06%) GCP
7 38 (1.70%) SaaS
8 30 (1.34%) IaaS
9 28 (1.25%) Google Workspace
10 27 (1.21%) Mimecast
11 21 (0.94%) Power Platform
12 20 (0.89%) Dynamics 365
12 20 (0.89%) PaaS
13 17 (0.76%) OpenShift
14 10 (0.45%) Azure Sentinel
14 10 (0.45%) WhatsApp
15 8 (0.36%) Power Automate
16 7 (0.31%) Cloud Computing
16 7 (0.31%) PowerApps
17 5 (0.22%) Serverless
Communications & Networking
1 427 (19.09%) Firewall
2 197 (8.81%) DNS
3 161 (7.20%) DHCP
4 152 (6.79%) TCP/IP
5 149 (6.66%) WAN
5 149 (6.66%) Wi-Fi
6 142 (6.35%) VPN
7 130 (5.81%) LAN
8 125 (5.59%) Wireless
9 120 (5.36%) VoIP
10 117 (5.23%) SAN
11 96 (4.29%) VLAN
12 69 (3.08%) Remote Desktop
13 61 (2.73%) Internet
14 46 (2.06%) Network Security
15 25 (1.12%) NAS
16 22 (0.98%) Ethernet
16 22 (0.98%) PBX
17 17 (0.76%) LTE
17 17 (0.76%) Unified Communications
Database & Business Intelligence
1 189 (8.45%) SQL Server
2 57 (2.55%) MySQL
3 56 (2.50%) Amazon RDS
4 22 (0.98%) PostgreSQL
5 21 (0.94%) MongoDB
6 15 (0.67%) Relational Database
7 10 (0.45%) DB2
7 10 (0.45%) MariaDB
8 6 (0.27%) Power BI
9 5 (0.22%) Pentaho
10 4 (0.18%) Azure SQL Database
10 4 (0.18%) GIS
10 4 (0.18%) Oracle Database
11 3 (0.13%) Metabase
12 2 (0.089%) Crystal Reports
12 2 (0.089%) Oracle Reports
12 2 (0.089%) SQL Server Analysis Services
12 2 (0.089%) SQL Server Integration Services
12 2 (0.089%) SQL Server Reporting Services
Development Applications
1 60 (2.68%) JIRA
2 17 (0.76%) IBM UrbanCode
3 14 (0.63%) Eclipse
4 6 (0.27%) Bitbucket
5 3 (0.13%) GitLab
5 3 (0.13%) Octopus Deploy
5 3 (0.13%) TeamCity
5 3 (0.13%) Visual Studio Code
6 2 (0.089%) Git
6 2 (0.089%) HP UFT
6 2 (0.089%) Hudson
6 2 (0.089%) IntelliJ
6 2 (0.089%) JMeter
6 2 (0.089%) LoadRunner
6 2 (0.089%) MSTest
6 2 (0.089%) Selenium
6 2 (0.089%) Team Foundation Server
6 2 (0.089%) Visual Studio
7 1 (0.045%) Gradle
7 1 (0.045%) Jenkins
General
1 689 (30.80%) Social Skills
2 196 (8.76%) Finance
3 147 (6.57%) Analytical Skills
4 139 (6.21%) Telecoms
5 127 (5.68%) Manufacturing
6 121 (5.41%) Organisational Skills
7 86 (3.84%) Law
8 56 (2.50%) Documentation Skills
9 45 (2.01%) Electronics
10 44 (1.97%) Public Sector
11 41 (1.83%) Retail
12 40 (1.79%) Inclusion and Diversity
13 38 (1.70%) Marketing
14 32 (1.43%) Legal
15 25 (1.12%) Military
16 22 (0.98%) Banking
16 22 (0.98%) Presentation Skills
17 18 (0.80%) Automotive
18 17 (0.76%) Games
19 15 (0.67%) Back Office
Libraries, Frameworks & Software Standards
1 46 (2.06%) .NET
2 42 (1.88%) REST
3 40 (1.79%) Web Services
4 34 (1.52%) CSS
4 34 (1.52%) HTML
4 34 (1.52%) SOAP
5 19 (0.85%) XML
6 13 (0.58%) Ajax
6 13 (0.58%) AngularJS
6 13 (0.58%) JDBC
6 13 (0.58%) ODBC
6 13 (0.58%) XHTML
7 10 (0.45%) Kafka
8 9 (0.40%) LAPP Stack
9 8 (0.36%) HTML5
10 7 (0.31%) 802.1X
11 6 (0.27%) COM
12 5 (0.22%) jQuery
12 5 (0.22%) JSON
12 5 (0.22%) WebRTC
Miscellaneous
1 219 (9.79%) Driving Licence
2 60 (2.68%) Self-Motivation
3 59 (2.64%) Replication
4 50 (2.24%) Clustering
5 45 (2.01%) Data Centre
6 41 (1.83%) Management Information System
7 36 (1.61%) Onboarding
8 32 (1.43%) Enterprise Storage
8 32 (1.43%) Fat Client
8 32 (1.43%) Thin Client
9 31 (1.39%) Public Cloud
10 27 (1.21%) Enterprise Software
11 25 (1.12%) CCTV
12 21 (0.94%) Smartphone
13 19 (0.85%) iPhone
14 16 (0.72%) Client/Server
15 13 (0.58%) CMDB
15 13 (0.58%) iPad
15 13 (0.58%) PKI
16 11 (0.49%) Linux Command Line
Operating Systems
1 1,137 (50.83%) Windows
2 540 (24.14%) Windows Server
3 325 (14.53%) Windows 10
4 235 (10.51%) Linux
5 111 (4.96%) Mac OS
6 109 (4.87%) Windows Server 2012
7 92 (4.11%) Windows Server 2016
8 76 (3.40%) Windows Server 2019
9 61 (2.73%) Android
10 58 (2.59%) Windows 7
11 53 (2.37%) Apple iOS
12 33 (1.48%) AIX
12 33 (1.48%) Unix
13 30 (1.34%) Windows Server 2008
14 23 (1.03%) CentOS
15 19 (0.85%) Windows 8
16 16 (0.72%) Ubuntu
17 14 (0.63%) Mac OS X
18 10 (0.45%) Debian
18 10 (0.45%) VMS
Processes & Methodologies
1 492 (21.99%) Customer Service
2 428 (19.13%) Problem-Solving
3 333 (14.89%) ITIL
4 157 (7.02%) Infrastructure Engineering
5 105 (4.69%) Cybersecurity
6 100 (4.47%) Incident Management
7 94 (4.20%) Continuous Improvement
8 91 (4.07%) Customer Experience
9 86 (3.84%) Mentoring
9 86 (3.84%) Service Management
10 82 (3.67%) Customer Requirements
10 82 (3.67%) Service Delivery
11 79 (3.53%) Agile
12 78 (3.49%) Time Management
13 63 (2.82%) Computer Science
14 61 (2.73%) Project Delivery
15 57 (2.55%) Break/Fix
16 54 (2.41%) Change Management
16 54 (2.41%) Migration
17 52 (2.32%) OO
Programming Languages
1 270 (12.07%) SQL
2 121 (5.41%) PowerShell
3 58 (2.59%) Java
4 57 (2.55%) C#
5 50 (2.24%) Python
6 39 (1.74%) VB
7 37 (1.65%) JavaScript
8 25 (1.12%) C
9 23 (1.03%) C++
10 17 (0.76%) Groovy
11 16 (0.72%) Bash
12 15 (0.67%) PL/SQL
13 14 (0.63%) Perl
14 10 (0.45%) ActionScript
15 9 (0.40%) Shell Script
15 9 (0.40%) T-SQL
16 8 (0.36%) PHP
17 5 (0.22%) VBA
18 4 (0.18%) VBScript
19 3 (0.13%) Apex Code
Qualifications
1 250 (11.18%) Degree
2 169 (7.55%) Microsoft Certification
3 153 (6.84%) Security Cleared
4 82 (3.67%) SC Cleared
5 76 (3.40%) Cisco Certification
6 73 (3.26%) CCNA
7 70 (3.13%) DBS Check
8 54 (2.41%) Computer Science Degree
9 45 (2.01%) A+ Certification
9 45 (2.01%) MCP
10 44 (1.97%) ITIL Certification
11 39 (1.74%) DV Cleared
12 36 (1.61%) Azure Certification
12 36 (1.61%) Network+ Certification
13 32 (1.43%) HNC
14 30 (1.34%) MCSE
15 20 (0.89%) BPSS Clearance
15 20 (0.89%) HND
16 18 (0.80%) MCSA
17 12 (0.54%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 191 (8.54%) SLA
2 56 (2.50%) GDPR
3 19 (0.85%) Cyber Essentials
3 19 (0.85%) PCI DSS
4 11 (0.49%) ISO/IEC 27001
5 6 (0.27%) QA
6 4 (0.18%) Accessibility
7 2 (0.089%) ISO 14001
7 2 (0.089%) ISO 9001
7 2 (0.089%) NIST
8 1 (0.045%) GxP
System Software
1 830 (37.10%) Active Directory
2 290 (12.96%) Hyper-V
3 285 (12.74%) VMware Infrastructure
4 61 (2.73%) VMware ESXi
5 39 (1.74%) vSphere
6 25 (1.12%) Virtual Desktop
7 22 (0.98%) KVM
7 22 (0.98%) XenApp
8 18 (0.80%) Virtual Machines
9 17 (0.76%) Firmware
10 13 (0.58%) Terminal Services
11 10 (0.45%) Docker
11 10 (0.45%) OpenSSH
11 10 (0.45%) XenDesktop
12 8 (0.36%) VMware Workstation
13 6 (0.27%) NFS
14 5 (0.22%) Virtual Servers
14 5 (0.22%) VMware NSX
15 4 (0.18%) Citrix Hypervisor
16 2 (0.089%) GPFS
Systems Management
1 249 (11.13%) Microsoft Intune
2 123 (5.50%) SCCM
3 23 (1.03%) Jamf Pro
4 22 (0.98%) vCenter Server
5 17 (0.76%) Ansible
5 17 (0.76%) Backup Exec
5 17 (0.76%) Progress Chef
5 17 (0.76%) Terraform
6 13 (0.58%) Cisco CUCM
6 13 (0.58%) NetBackup
6 13 (0.58%) ServiceCenter
6 13 (0.58%) WMI
7 10 (0.45%) Autotask
7 10 (0.45%) Failover Clustering
7 10 (0.45%) Grafana
7 10 (0.45%) IBM BigFix
7 10 (0.45%) PowerCLI
7 10 (0.45%) SCOM
8 8 (0.36%) Microsoft Clustering
8 8 (0.36%) Microsoft Data Protection Manager
Vendors
1 1,006 (44.97%) Microsoft
2 390 (17.43%) VMware
3 181 (8.09%) Cisco
4 157 (7.02%) Citrix
5 121 (5.41%) Veeam
6 93 (4.16%) Apple
7 91 (4.07%) HP
8 69 (3.08%) Dell
8 69 (3.08%) Oracle
9 63 (2.82%) Google
9 63 (2.82%) Sophos
10 48 (2.15%) IBM
10 48 (2.15%) Meraki
11 33 (1.48%) Draytek
11 33 (1.48%) Fortinet
12 29 (1.30%) SAP
13 28 (1.25%) ConnectWise
14 26 (1.16%) Aruba
14 26 (1.16%) Splunk
15 25 (1.12%) Salesforce