Support Manager Jobs with Work from Home Options

Support Manager
UK > Work from Home

The median Support Manager salary for remote or hybrid work is £55,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 512 577 764
Rank change year-on-year +65 +187 -240
Permanent jobs requiring a Support Manager 90 56 137
As % of all permanent jobs with a WFH option 0.25% 0.15% 0.18%
As % of the Job Titles category 0.26% 0.16% 0.19%
Number of salaries quoted 73 51 110
10th Percentile £36,750 £45,000 £41,250
25th Percentile £41,250 £46,454 £45,313
Median annual salary (50th Percentile) £55,000 £60,249 £53,000
Median % change year-on-year -8.71% +13.68% +6.00%
75th Percentile £75,000 £76,250 £62,875
90th Percentile £97,000 £92,500 £75,000
UK median annual salary £50,000 £58,000 £54,500
% change year-on-year -13.79% +6.42% +14.74%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Manager in the job title as a proportion of all IT jobs advertised.

Support Manager trend for jobs with a WFH option

Support Manager
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Manager.

Support Manager salary trend for jobs with a WFH option

Support Manager
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Manager over the 6 months to 12 June 2024.

Support Manager salary histogram for jobs with a WFH option

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Manager in the job title.

1 31 (34.44%) Social Skills
2 27 (30.00%) Finance
3 24 (26.67%) Problem-Solving
4 19 (21.11%) Agile
5 18 (20.00%) Microsoft
6 16 (17.78%) SLA
7 15 (16.67%) Service Delivery
7 15 (16.67%) ITIL
8 13 (14.44%) Process Improvement
8 13 (14.44%) Analytical Skills
8 13 (14.44%) Project Management
9 11 (12.22%) Mentoring
9 11 (12.22%) Performance Management
9 11 (12.22%) Incident Management
9 11 (12.22%) Customer Service
10 10 (11.11%) Order Management
10 10 (11.11%) JIRA
10 10 (11.11%) Azure
11 9 (10.00%) Coaching
11 9 (10.00%) Stakeholder Management
11 9 (10.00%) ITSM
11 9 (10.00%) Windows
11 9 (10.00%) Project Delivery
11 9 (10.00%) Proactive Monitoring
12 8 (8.89%) SQL
12 8 (8.89%) Risk Management
12 8 (8.89%) Microsoft 365
12 8 (8.89%) Ticket Management
13 7 (7.78%) Degree
13 7 (7.78%) Service Management

Support Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.33%) Microsoft Exchange
2 1 (1.11%) SharePoint
Applications
1 5 (5.56%) Microsoft Office
2 3 (3.33%) MS Visio
3 2 (2.22%) Microsoft Excel
3 2 (2.22%) Microsoft PowerPoint
Business Applications
1 2 (2.22%) Aladdin
1 2 (2.22%) thinkFolio
2 1 (1.11%) SAP ERP
Cloud Services
1 10 (11.11%) Azure
2 8 (8.89%) Microsoft 365
3 5 (5.56%) Power Platform
4 3 (3.33%) Entra ID
4 3 (3.33%) PowerApps
5 2 (2.22%) SaaS
6 1 (1.11%) Cloud Computing
Communications & Networking
1 5 (5.56%) SSL
Database & Business Intelligence
1 2 (2.22%) Power BI
1 2 (2.22%) Relational Database
Development Applications
1 10 (11.11%) JIRA
2 4 (4.44%) Eclipse
3 3 (3.33%) GCC
General
1 31 (34.44%) Social Skills
2 27 (30.00%) Finance
3 13 (14.44%) Analytical Skills
4 6 (6.67%) Retail
5 5 (5.56%) Legal
6 4 (4.44%) Law
7 3 (3.33%) Financial Institution
7 3 (3.33%) Front Office
7 3 (3.33%) Public Sector
7 3 (3.33%) Telecoms
8 2 (2.22%) Online Betting
8 2 (2.22%) Presentation Skills
9 1 (1.11%) Agriculture
9 1 (1.11%) Banking
9 1 (1.11%) French Language
9 1 (1.11%) Military
Miscellaneous
1 3 (3.33%) Hedge funds
2 2 (2.22%) Data Centre
2 2 (2.22%) Enterprise Software
2 2 (2.22%) iPhone
2 2 (2.22%) Management Information System
2 2 (2.22%) Onboarding
2 2 (2.22%) Product Ownership
2 2 (2.22%) Self-Motivation
3 1 (1.11%) Client/Server
3 1 (1.11%) Derivative
3 1 (1.11%) FMCG
3 1 (1.11%) Foreign Exchange (FX)
3 1 (1.11%) Virtual Team
Operating Systems
1 9 (10.00%) Windows
2 2 (2.22%) Linux
2 2 (2.22%) Windows Server
Processes & Methodologies
1 24 (26.67%) Problem-Solving
2 19 (21.11%) Agile
3 15 (16.67%) ITIL
3 15 (16.67%) Service Delivery
4 13 (14.44%) Process Improvement
4 13 (14.44%) Project Management
5 11 (12.22%) Customer Service
5 11 (12.22%) Incident Management
5 11 (12.22%) Mentoring
5 11 (12.22%) Performance Management
6 10 (11.11%) Order Management
7 9 (10.00%) Coaching
7 9 (10.00%) ITSM
7 9 (10.00%) Proactive Monitoring
7 9 (10.00%) Project Delivery
7 9 (10.00%) Stakeholder Management
8 8 (8.89%) Risk Management
8 8 (8.89%) Ticket Management
9 7 (7.78%) Service Management
10 6 (6.67%) Line Management
Programming Languages
1 8 (8.89%) SQL
Qualifications
1 7 (7.78%) Degree
2 3 (3.33%) Computer Science Degree
3 1 (1.11%) ITIL Certification
Quality Assurance & Compliance
1 16 (17.78%) SLA
2 3 (3.33%) GDPR
2 3 (3.33%) SOC 1
3 2 (2.22%) Cyber Essentials
3 2 (2.22%) ISO 9001
3 2 (2.22%) ISO/IEC 27001
3 2 (2.22%) QA
4 1 (1.11%) ISO/IEC 20000
System Software
1 5 (5.56%) Active Directory
2 1 (1.11%) Virtual Desktop
2 1 (1.11%) Virtual Machines
Systems Management
1 2 (2.22%) Microsoft Intune
2 1 (1.11%) SCCM
Vendors
1 18 (20.00%) Microsoft
2 4 (4.44%) Guidewire
3 3 (3.33%) Ciena
4 2 (2.22%) Apple
4 2 (2.22%) Atlassian
4 2 (2.22%) Charles River
4 2 (2.22%) Palo Alto
4 2 (2.22%) SAP
5 1 (1.11%) Concur
5 1 (1.11%) Freshdesk