Technical Support
UK
The median Technical Support salary in the UK is £33,500 per year according to job vacancies posted during the 6 months to 23 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 23 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 258 | 492 | 588 |
| Rank change year-on-year | +234 | +96 | -6 |
| Permanent jobs requiring a Technical Support | 1,126 | 565 | 849 |
| As % of all permanent jobs advertised in the UK | 1.12% | 0.57% | 0.52% |
| As % of the Job Titles category | 1.18% | 0.63% | 0.54% |
| Number of salaries quoted | 930 | 273 | 505 |
| 10th Percentile | £24,000 | £26,234 | £19,750 |
| 25th Percentile | £27,000 | £30,000 | £24,750 |
| Median annual salary (50th Percentile) | £33,500 | £37,500 | £32,500 |
| Median % change year-on-year | -10.67% | +15.38% | +4.84% |
| 75th Percentile | £43,750 | £47,500 | £43,750 |
| 90th Percentile | £50,000 | £57,400 | £57,500 |
| UK excluding London median annual salary | £32,500 | £37,000 | £30,000 |
| % change year-on-year | -12.16% | +23.33% | +5.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 95,626 | 90,111 | 157,385 |
| % of permanent jobs with a recognized job title | 94.75% | 91.48% | 96.08% |
| Number of salaries quoted | 68,292 | 56,801 | 84,606 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,250 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,250 | £50,173 |
| % change year-on-year | -6.10% | +6.13% | +5.63% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Salary Trend
3-month moving average salary quoted in jobs citing Technical Support.
Technical Support
Salary Histogram
Salary distribution for jobs citing Technical Support over the 6 months to 23 May 2024.
Technical Support
Top 18 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the UK over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +257 | 1,022 | £33,500 | -10.67% | 192 |
| UK excluding London | +168 | 989 | £32,500 | -12.16% | 167 |
| South East | +108 | 242 | £32,500 | -23.53% | 35 |
| North of England | +116 | 240 | £32,500 | -2.99% | 47 |
| Midlands | +137 | 206 | £30,000 | -3.85% | 34 |
| Work from Home | +93 | 204 | £32,500 | -18.75% | 62 |
| North West | +96 | 139 | £34,000 | +13.58% | 28 |
| South West | +27 | 133 | £34,000 | -15.00% | 23 |
| West Midlands | +86 | 116 | £35,000 | +16.67% | 18 |
| London | +166 | 111 | £38,750 | -4.32% | 30 |
| East Midlands | - | 90 | £28,500 | - | 16 |
| East of England | +34 | 88 | £34,250 | -2.14% | 23 |
| Yorkshire | +58 | 83 | £32,500 | -27.78% | 11 |
| Scotland | -56 | 39 | £30,000 | -33.33% | 8 |
| Wales | +19 | 20 | £32,500 | -18.75% | 5 |
| North East | +10 | 18 | £30,000 | -35.14% | 8 |
| Northern Ireland | +30 | 13 | £37,250 | -6.88% | 2 |
| Isle of Man | - | 8 | £45,000 | - |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 23 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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