Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 6 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 Jun 2024
Same period 2023 Same period 2022
Rank 416 446 563
Rank change year-on-year +30 +117 -149
Permanent jobs citing VoIP 618 659 991
As % of all permanent jobs advertised in the UK 0.58% 0.70% 0.58%
As % of the Communications & Networking category 4.51% 4.30% 4.35%
Number of salaries quoted 516 467 720
10th Percentile £24,598 £26,250 £25,289
25th Percentile £26,250 £31,000 £31,250
Median annual salary (50th Percentile) £32,500 £40,000 £47,500
Median % change year-on-year -18.75% -15.79% +22.58%
75th Percentile £45,000 £54,375 £66,250
90th Percentile £61,000 £71,650 £80,000
UK excluding London median annual salary £32,500 £40,000 £42,500
% change year-on-year -18.75% -5.88% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,702 15,312 22,785
As % of all permanent jobs advertised in the UK 12.81% 16.31% 13.31%
Number of salaries quoted 9,415 7,633 11,891
10th Percentile £26,250 £28,000 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,500 £52,500
Median % change year-on-year -5.94% -3.81% +5.00%
75th Percentile £63,750 £70,000 £70,000
90th Percentile £77,500 £87,000 £85,000
UK excluding London median annual salary £44,345 £45,000 £47,500
% change year-on-year -1.46% -5.26% +5.56%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 6 June 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 6 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +18 572 £32,500 -18.75% 142
UK excluding London +8 520 £32,500 -18.75% 124
Work from Home +12 180 £37,500 -6.25% 46
South East +41 139 £32,500 -38.10% 27
North of England +15 139 £31,500 -19.23% 45
London +22 94 £48,000 +28.00% 29
Midlands +26 92 £29,287 -19.76% 16
North West -20 66 £34,000 -20.00% 23
East of England -1 62 £45,000 +57.89% 15
West Midlands -2 62 £35,000 -11.71% 11
South West -89 43 £37,500 -25.00% 11
Yorkshire +54 41 £30,000 +5.26% 13
North East +3 32 £27,000 -16.92% 9
East Midlands -7 30 £28,165 -12.67% 5
Scotland -71 23 £42,500 -10.05% 8
Wales +17 22 £30,000 -20.53% 6

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (16.83%) Microsoft Exchange
2 71 (11.49%) SharePoint
3 10 (1.62%) Skype for Business
4 5 (0.81%) CMS
4 5 (0.81%) Exchange Server 2013
5 3 (0.49%) IIS
5 3 (0.49%) SAS
6 2 (0.32%) Confluence
6 2 (0.32%) Exchange Server 2003
6 2 (0.32%) Exchange Server 2007
6 2 (0.32%) Exchange Server 2010
6 2 (0.32%) WordPress
Applications
1 102 (16.50%) Microsoft Office
2 8 (1.29%) Spreadsheet
3 4 (0.65%) MS Visio
4 3 (0.49%) Microsoft Excel
4 3 (0.49%) SPSS
5 2 (0.32%) Trello
Business Applications
1 3 (0.49%) Carpe Diem
2 2 (0.32%) Sage 200
3 1 (0.16%) SAP Business One
3 1 (0.16%) SAP ERP
3 1 (0.16%) SAP S/4HANA
3 1 (0.16%) Sparx Enterprise Architect
Cloud Services
1 279 (45.15%) Microsoft 365
2 188 (30.42%) Azure
3 62 (10.03%) AWS
3 62 (10.03%) Entra ID
4 33 (5.34%) SaaS
5 23 (3.72%) Power Platform
6 21 (3.40%) Mimecast
7 19 (3.07%) Google Workspace
8 14 (2.27%) GCP
9 13 (2.10%) OneDrive
10 8 (1.29%) WhatsApp
11 7 (1.13%) Amazon EC2
11 7 (1.13%) Cloud Computing
11 7 (1.13%) PaaS
11 7 (1.13%) Rubrik
12 6 (0.97%) Twilio
13 4 (0.65%) Azure ExpressRoute
13 4 (0.65%) IaaS
14 3 (0.49%) Dropbox
14 3 (0.49%) Virtual Private Cloud
Communications & Networking
1 185 (29.94%) Firewall
2 138 (22.33%) WAN
3 119 (19.26%) LAN
4 107 (17.31%) VPN
5 104 (16.83%) DNS
6 95 (15.37%) TCP/IP
7 77 (12.46%) Wireless
8 75 (12.14%) Wi-Fi
9 68 (11.00%) DHCP
10 65 (10.52%) VLAN
11 47 (7.61%) Internet
12 46 (7.44%) Unified Communications
13 45 (7.28%) MPLS
14 39 (6.31%) SAN
15 38 (6.15%) Network Security
16 37 (5.99%) SD-WAN
17 36 (5.83%) PBX
18 27 (4.37%) BGP
19 26 (4.21%) Broadband
19 26 (4.21%) NAS
Database & Business Intelligence
1 46 (7.44%) SQL Server
2 16 (2.59%) Power BI
3 11 (1.78%) MySQL
4 3 (0.49%) Amazon RDS
4 3 (0.49%) Big Data
4 3 (0.49%) EDRMS
5 1 (0.16%) PostgreSQL
5 1 (0.16%) PowerPivot
5 1 (0.16%) RDBMS
5 1 (0.16%) Relational Database
5 1 (0.16%) SQL Server Reporting Services
Development Applications
1 5 (0.81%) Jenkins
2 3 (0.49%) JIRA
2 3 (0.49%) Rational DOORS
3 2 (0.32%) Hudson
3 2 (0.32%) Visual Studio
4 1 (0.16%) Robot Framework
4 1 (0.16%) Selenium
General
1 270 (43.69%) Social Skills
2 112 (18.12%) Telecoms
3 48 (7.77%) Finance
4 26 (4.21%) Organisational Skills
5 24 (3.88%) Retail
6 20 (3.24%) Law
7 18 (2.91%) Analytical Skills
7 18 (2.91%) Inclusion and Diversity
7 18 (2.91%) Legal
8 13 (2.10%) Documentation Skills
9 11 (1.78%) Back Office
10 10 (1.62%) Marketing
10 10 (1.62%) Presentation Skills
11 9 (1.46%) Electronics
12 8 (1.29%) Billing
12 8 (1.29%) Public Sector
13 6 (0.97%) French Language
13 6 (0.97%) German Language
13 6 (0.97%) Italian Language
13 6 (0.97%) Portuguese Language
Job Titles
1 131 (21.20%) Support Engineer
2 122 (19.74%) IT Support
3 110 (17.80%) Analyst
4 104 (16.83%) IT Engineer
5 84 (13.59%) IT Support Engineer
6 66 (10.68%) Senior
7 51 (8.25%) Infrastructure Engineer
8 41 (6.63%) Network Engineer
9 39 (6.31%) IT Technician
10 37 (5.99%) Operations Analyst
11 34 (5.50%) IT Analyst
11 34 (5.50%) Service Analyst
11 34 (5.50%) Service Desk Analyst
12 33 (5.34%) 2nd Line Support
13 31 (5.02%) IT Support Analyst
14 30 (4.85%) 1st Line Support
15 28 (4.53%) Support Analyst
16 27 (4.37%) Technical Support
17 25 (4.05%) Development Manager
17 25 (4.05%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (1.62%) 802.1X
2 8 (1.29%) SAML
3 6 (0.97%) .NET
4 5 (0.81%) CSS
5 3 (0.49%) RESTful
5 3 (0.49%) XMPP
6 2 (0.32%) HTML
6 2 (0.32%) Web Services
6 2 (0.32%) XML
7 1 (0.16%) .NET Core
7 1 (0.16%) ASP.NET Web API
7 1 (0.16%) LDAP
7 1 (0.16%) pytest
7 1 (0.16%) WCF
7 1 (0.16%) WPF
Miscellaneous
1 44 (7.12%) Driving Licence
2 40 (6.47%) Management Information System
3 30 (4.85%) Video Conferencing
4 29 (4.69%) Self-Motivation
5 27 (4.37%) Fat Client
5 27 (4.37%) Thin Client
6 25 (4.05%) Data Centre
7 13 (2.10%) IoT
8 12 (1.94%) CCTV
8 12 (1.94%) Clustering
9 10 (1.62%) Cyber Defence
9 10 (1.62%) Onboarding
9 10 (1.62%) Security Operations Centre
10 8 (1.29%) Client/Server
10 8 (1.29%) Public Cloud
11 7 (1.13%) FMCG
11 7 (1.13%) Smartcard
11 7 (1.13%) Social Media
12 5 (0.81%) Data Protection Act
12 5 (0.81%) Handset
Operating Systems
1 312 (50.49%) Windows
2 192 (31.07%) Windows Server
3 79 (12.78%) Windows 10
4 33 (5.34%) Windows Server 2016
5 32 (5.18%) Linux
6 30 (4.85%) Apple iOS
7 29 (4.69%) Mac OS
8 28 (4.53%) Windows Server 2019
9 24 (3.88%) Windows Server 2012
10 23 (3.72%) Android
11 17 (2.75%) Windows 7
12 7 (1.13%) Mac OS X
13 5 (0.81%) FreeRTOS
13 5 (0.81%) ThreadX
13 5 (0.81%) Windows Server 2008
14 3 (0.49%) CentOS
14 3 (0.49%) Ubuntu
14 3 (0.49%) Windows Vista
14 3 (0.49%) Windows XP
15 2 (0.32%) Windows Server 2003
Processes & Methodologies
1 157 (25.40%) Problem-Solving
2 136 (22.01%) Customer Service
3 93 (15.05%) ITIL
4 63 (10.19%) Continuous Improvement
5 57 (9.22%) Infrastructure Engineering
6 53 (8.58%) Change Management
7 50 (8.09%) Cybersecurity
8 44 (7.12%) Service Delivery
9 37 (5.99%) Asset Management
10 35 (5.66%) Disaster Recovery
11 34 (5.50%) Decision-Making
11 34 (5.50%) Mobile Device Management
12 33 (5.34%) Agile
12 33 (5.34%) Business Development
12 33 (5.34%) Information Security
13 31 (5.02%) ITSM
14 30 (4.85%) Project Planning
15 27 (4.37%) Mentoring
15 27 (4.37%) Project Management
16 26 (4.21%) Project Delivery
Programming Languages
1 43 (6.96%) PowerShell
2 29 (4.69%) SQL
3 17 (2.75%) JavaScript
4 13 (2.10%) Python
5 8 (1.29%) Bash
5 8 (1.29%) C#
6 7 (1.13%) C
7 6 (0.97%) PHP
8 5 (0.81%) C++
8 5 (0.81%) VB.NET
9 4 (0.65%) R
10 3 (0.49%) Java
10 3 (0.49%) Objective-C
11 2 (0.32%) T-SQL
12 1 (0.16%) Perl
12 1 (0.16%) Swift
Qualifications
1 103 (16.67%) Degree
2 70 (11.33%) Cisco Certification
3 50 (8.09%) CCNA
4 48 (7.77%) Microsoft Certification
5 32 (5.18%) CCNP
6 29 (4.69%) MCSE
7 22 (3.56%) DBS Check
8 19 (3.07%) CISSP
9 16 (2.59%) CISM
10 14 (2.27%) CCIE
11 12 (1.94%) MCSA
12 11 (1.78%) CISA
12 11 (1.78%) CompTIA CySA+
13 9 (1.46%) CCDP
13 9 (1.46%) MCP
13 9 (1.46%) Network+ Certification
13 9 (1.46%) Security Cleared
14 8 (1.29%) SC Cleared
15 7 (1.13%) CCIE Routing and Switching
16 6 (0.97%) A+ Certification
Quality Assurance & Compliance
1 36 (5.83%) SLA
2 16 (2.59%) GDPR
3 14 (2.27%) Cyber Essentials
4 8 (1.29%) ISO/IEC 27001
4 8 (1.29%) QA
5 7 (1.13%) NIST
6 5 (0.81%) NCSC
7 3 (0.49%) PCI DSS
8 1 (0.16%) Accessibility
System Software
1 253 (40.94%) Active Directory
2 118 (19.09%) Hyper-V
3 91 (14.72%) VMware Infrastructure
4 20 (3.24%) VMware ESXi
5 19 (3.07%) vSphere
6 15 (2.43%) Virtual Machines
7 7 (1.13%) Firmware
8 5 (0.81%) Terminal Services
9 2 (0.32%) Kamailio
9 2 (0.32%) pfSense
9 2 (0.32%) VMware NSX
10 1 (0.16%) Docker
10 1 (0.16%) Dovecot
10 1 (0.16%) NFS
10 1 (0.16%) Postfix
10 1 (0.16%) Virtual Desktop
10 1 (0.16%) Virtual Servers
10 1 (0.16%) VMware Server
Systems Management
1 52 (8.41%) SCCM
2 36 (5.83%) Microsoft Intune
3 17 (2.75%) Jamf Pro
4 10 (1.62%) Autotask
5 9 (1.46%) Failover Clustering
5 9 (1.46%) Single Sign-On
6 7 (1.13%) ZABBIX
7 6 (0.97%) FortiGate
8 5 (0.81%) PaperCut
9 3 (0.49%) AirWatch
9 3 (0.49%) Dell DRAC
10 2 (0.32%) Active Directory Federation Services
10 2 (0.32%) Nessus
10 2 (0.32%) WSUS
11 1 (0.16%) Ansible
11 1 (0.16%) Cisco CUCM
11 1 (0.16%) Kubernetes
11 1 (0.16%) MobiControl
11 1 (0.16%) Proxmox
Vendors
1 314 (50.81%) Microsoft
2 126 (20.39%) VMware
3 101 (16.34%) Cisco
4 47 (7.61%) Meraki
5 33 (5.34%) Sophos
6 28 (4.53%) HP
7 26 (4.21%) Apple
8 24 (3.88%) Google
8 24 (3.88%) Mitel
9 23 (3.72%) CheckPoint
10 21 (3.40%) Veeam
11 19 (3.07%) Aruba
11 19 (3.07%) Datto
12 17 (2.75%) ConnectWise
13 16 (2.59%) Acronis
13 16 (2.59%) Citrix
14 15 (2.43%) Dell
15 14 (2.27%) Barracuda Networks
15 14 (2.27%) Draytek
16 13 (2.10%) BT