Customer Engagement Contracts in Berkshire

Customer Engagement
South East > Berkshire

The table below provides summary statistics for contract job vacancies advertised in Berkshire requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 103 115 126
Rank change year-on-year +12 +11 -1
Contract jobs citing Customer Engagement 6 6 10
As % of all contract jobs advertised in Berkshire 0.37% 0.33% 0.43%
As % of the Processes & Methodologies category 0.42% 0.37% 0.47%
Number of daily rates quoted 4 2 5
10th Percentile £637 £313 £253
25th Percentile £655 £318 £263
Median daily rate (50th Percentile) £695 £330 £550
Median % change year-on-year +110.61% -40.00% -
75th Percentile £704 £338 £688
90th Percentile £711 £339 £718
South East median daily rate £425 £570 £528
% change year-on-year -25.44% +8.06% +7.82%

All Process and Methodology Skills
Berkshire

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Berkshire.

Contract vacancies with a requirement for process or methodology skills 1,431 1,639 2,114
As % of all contract IT jobs advertised in Berkshire 88.61% 91.11% 90.03%
Number of daily rates quoted 769 982 1,291
10th Percentile £329 £240 £313
25th Percentile £425 £400 £410
Median daily rate (50th Percentile) £540 £500 £500
Median % change year-on-year +7.95% +0.05% +5.26%
75th Percentile £638 £625 £625
90th Percentile £690 £700 £694
South East median daily rate £513 £524 £513
% change year-on-year -2.10% +2.15% +7.89%
Number of hourly rates quoted 53 70 31
10th Percentile £21.80 £18.95 -
25th Percentile £42.88 £46.01 £21.00
Median hourly rate £60.46 £61.72 £50.00
Median % change year-on-year -2.05% +23.44% +6.95%
75th Percentile £63.43 £72.25 £75.75
90th Percentile £75.29 £77.27 £96.25
South East median hourly rate £58.17 £52.50 £44.49
% change year-on-year +10.80% +18.00% +60.44%

Customer Engagement
Job Vacancy Trend in Berkshire

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer Engagement in Berkshire

Customer Engagement
Contractor Daily Rate Trend in Berkshire

3-month moving average daily rate quoted in jobs citing Customer Engagement in Berkshire.

Daily rate trend for Customer Engagement in Berkshire

Customer Engagement
Contractor Hourly Rate Trend in Berkshire

3-month moving average hourly rates quoted in jobs citing Customer Engagement in Berkshire.

Hourly rate trend for Customer Engagement in Berkshire

Customer Engagement
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Berkshire region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Reading -1 5 £700 - 3
Windsor - 1 £690 -
Customer Engagement
South East

Customer Engagement
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft Office
Business Applications
1 1 (16.67%) Dynamics CRM
Cloud Services
1 3 (50.00%) Dynamics 365
2 2 (33.33%) Power Platform
2 2 (33.33%) PowerApps
3 1 (16.67%) Microsoft 365
3 1 (16.67%) OneDrive
3 1 (16.67%) Power Automate
Database & Business Intelligence
1 1 (16.67%) Power BI
General
1 4 (66.67%) Billing
2 1 (16.67%) Social Skills
Job Titles
1 4 (66.67%) Product Owner
1 4 (66.67%) Technical Product Owner
2 1 (16.67%) Analyst
2 1 (16.67%) Applications Support
2 1 (16.67%) Applications Support Analyst
2 1 (16.67%) Architect
2 1 (16.67%) CRM Analyst
2 1 (16.67%) Mobile Architect
2 1 (16.67%) Support Analyst
Miscellaneous
1 5 (83.33%) Product Ownership
2 1 (16.67%) Mobile App
2 1 (16.67%) Self-Motivation
2 1 (16.67%) Smart Meter
Processes & Methodologies
1 4 (66.67%) Agile
1 4 (66.67%) Roadmaps
2 3 (50.00%) Backlog Management
2 3 (50.00%) Epics
2 3 (50.00%) Product Roadmap
2 3 (50.00%) Scrum
2 3 (50.00%) User Stories
3 2 (33.33%) Backlog Prioritisation
3 2 (33.33%) Product Backlog
4 1 (16.67%) Business Intelligence
4 1 (16.67%) Business Strategy
4 1 (16.67%) Contingency Planning
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) CRM
4 1 (16.67%) Technology Roadmap
Vendors
1 5 (83.33%) Microsoft