Service Delivery Contracts in the East Midlands

Service Delivery
England > East Midlands

The table below provides summary statistics for contract job vacancies advertised in the East Midlands requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 43 39 62
Rank change year-on-year -4 +23 -5
Contract jobs citing Service Delivery 27 40 34
As % of all contract jobs advertised in the East Midlands 3.11% 4.03% 2.47%
As % of the Processes & Methodologies category 3.98% 4.61% 2.99%
Number of daily rates quoted 9 26 17
10th Percentile £185 £443 £166
25th Percentile £270 £514 £216
Median daily rate (50th Percentile) £460 £571 £425
Median % change year-on-year -19.40% +34.29% +70.00%
75th Percentile £490 £617 £488
90th Percentile £559 £625 £500
England median daily rate £490 £525 £525
% change year-on-year -6.67% - +11.61%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £24.88 £17.25
Median hourly rate - £25.66 £18.50
Median % change year-on-year - +38.70% -23.17%
75th Percentile - £26.44 £19.75
90th Percentile - - -
England median hourly rate £15.00 £18.50 £14.50
% change year-on-year -18.92% +27.59% -19.44%

All Process and Methodology Skills
East Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East Midlands.

Contract vacancies with a requirement for process or methodology skills 678 868 1,137
As % of all contract IT jobs advertised in the East Midlands 78.02% 87.50% 82.51%
Number of daily rates quoted 448 676 856
10th Percentile £200 £213 £200
25th Percentile £304 £345 £345
Median daily rate (50th Percentile) £425 £475 £450
Median % change year-on-year -10.53% +5.56% +15.38%
75th Percentile £550 £594 £525
90th Percentile £623 £700 £608
England median daily rate £525 £550 £550
% change year-on-year -4.55% - +10.00%
Number of hourly rates quoted 60 50 72
10th Percentile £11.67 £13.11 £9.75
25th Percentile £12.75 £17.82 £14.61
Median hourly rate £17.00 £26.07 £20.00
Median % change year-on-year -34.79% +30.35% +53.85%
75th Percentile £26.15 £51.50 £32.06
90th Percentile £50.00 £65.00 £35.00
England median hourly rate £37.50 £36.00 £25.68
% change year-on-year +4.17% +40.19% +14.13%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery in the East Midlands.

Daily rate trend for Service Delivery in the East Midlands

Service Delivery
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 12 June 2024.

Daily rate histogram for Service Delivery in the East Midlands

Service Delivery
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery in the East Midlands.

Hourly rate trend for Service Delivery in the East Midlands

Service Delivery
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 10 - - 11
Northamptonshire -1 7 £490 -12.98% 10
Leicestershire +5 3 £485 +309.28% 10
Derbyshire -7 3 £350 -33.33% 9
Lincolnshire -1 2 £160 -73.13% 6
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) Microsoft Exchange
1 1 (3.70%) SharePoint
Applications
1 1 (3.70%) Microsoft Excel
1 1 (3.70%) Microsoft Office
1 1 (3.70%) Microsoft PowerPoint
Cloud Services
1 12 (44.44%) AWS
2 10 (37.04%) Azure
2 10 (37.04%) Microsoft 365
3 8 (29.63%) SaaS
4 1 (3.70%) Entra ID
4 1 (3.70%) OneDrive
4 1 (3.70%) Yammer
Communications & Networking
1 4 (14.81%) Firewall
2 1 (3.70%) LAN
2 1 (3.70%) NAS
2 1 (3.70%) SAN
2 1 (3.70%) WAN
Database & Business Intelligence
1 4 (14.81%) SQL Server
General
1 17 (62.96%) Finance
2 8 (29.63%) Legal
3 3 (11.11%) Public Sector
3 3 (11.11%) Social Skills
4 1 (3.70%) Banking
4 1 (3.70%) Local Government
4 1 (3.70%) Presentation Skills
Job Titles
1 11 (40.74%) Service Manager
2 9 (33.33%) Delivery Manager
2 9 (33.33%) IT Manager
2 9 (33.33%) IT Services Delivery Manager
2 9 (33.33%) IT Services Manager
2 9 (33.33%) Service Delivery Manager
3 5 (18.52%) Analyst
4 4 (14.81%) Architect
4 4 (14.81%) Lead
4 4 (14.81%) Systems Analyst
5 3 (11.11%) Finance Systems Analyst
5 3 (11.11%) Financial Analyst
5 3 (11.11%) Solutions Architect
6 2 (7.41%) Infrastructure Architect
6 2 (7.41%) Infrastructure Solutions Architect
6 2 (7.41%) Technical Analyst
7 1 (3.70%) 1st/2nd Line Support
7 1 (3.70%) CRM Systems Analyst
7 1 (3.70%) Development Analyst
7 1 (3.70%) Systems Development Analyst
Libraries, Frameworks & Software Standards
1 4 (14.81%) OpenAPI
1 4 (14.81%) RAML
1 4 (14.81%) RESTful
1 4 (14.81%) Swagger
Miscellaneous
1 2 (7.41%) DataPower
2 1 (3.70%) Data Protection Act
2 1 (3.70%) Management Information System
2 1 (3.70%) Virtual Team
Operating Systems
1 8 (29.63%) Apple iOS
2 5 (18.52%) Windows
3 1 (3.70%) Windows 10
Processes & Methodologies
1 10 (37.04%) Migration
2 9 (33.33%) Change Management
2 9 (33.33%) Information Security
2 9 (33.33%) Service Delivery Management
2 9 (33.33%) Service Management
3 8 (29.63%) Business Analysis
3 8 (29.63%) Decision-Making
3 8 (29.63%) IT Governance
3 8 (29.63%) ITSM
3 8 (29.63%) People Management
3 8 (29.63%) Performance Metrics
3 8 (29.63%) Problem Management
3 8 (29.63%) Problem-Solving
3 8 (29.63%) Project Delivery
4 6 (22.22%) Customer Service
4 6 (22.22%) Mentoring
5 5 (18.52%) Agile
6 4 (14.81%) CRM
6 4 (14.81%) Systems Analysis
6 4 (14.81%) Waterfall
Programming Languages
1 8 (29.63%) Swift
2 4 (14.81%) C#
2 4 (14.81%) Java
Qualifications
1 3 (11.11%) SC Cleared
1 3 (11.11%) Security Cleared
2 1 (3.70%) DV Cleared
Quality Assurance & Compliance
1 3 (11.11%) SLA
System Software
1 1 (3.70%) Active Directory
1 1 (3.70%) Firmware
Systems Management
1 1 (3.70%) Microsoft Intune
Vendors
1 10 (37.04%) Microsoft
2 8 (29.63%) Okta
3 2 (7.41%) IBM
4 1 (3.70%) Aruba