Ticket Management Contracts in the Midlands

Ticket Management
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 124 125 201
Rank change year-on-year +1 +76 +1
Contract jobs citing Ticket Management 12 17 11
As % of all contract jobs advertised in the Midlands 0.45% 0.61% 0.23%
As % of the Processes & Methodologies category 0.54% 0.73% 0.26%
Number of daily rates quoted 2 17 3
10th Percentile - - £189
25th Percentile - £130 £235
Median daily rate (50th Percentile) £200 £220 £325
Median % change year-on-year -9.09% -32.31% +73.33%
75th Percentile - £340 £456
90th Percentile - £425 £528
England median daily rate £220 £215 £315
% change year-on-year +2.33% -31.75% +13.51%
Number of hourly rates quoted 5 0 6
10th Percentile £13.99 - £16.25
25th Percentile - - £16.62
Median hourly rate £14.70 - £17.72
75th Percentile - - -
90th Percentile - - £17.86
England median hourly rate £14.70 - £17.72
% change year-on-year - - +22.54%

All Process and Methodology Skills
Midlands

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 2,226 2,344 4,171
As % of all contract IT jobs advertised in the Midlands 83.59% 84.32% 87.42%
Number of daily rates quoted 1,390 1,614 2,955
10th Percentile £255 £252 £250
25th Percentile £375 £387 £388
Median daily rate (50th Percentile) £500 £489 £495
Median % change year-on-year +2.25% -1.21% +10.00%
75th Percentile £600 £600 £575
90th Percentile £700 £700 £650
England median daily rate £525 £547 £550
% change year-on-year -4.02% -0.55% +4.76%
Number of hourly rates quoted 75 106 116
10th Percentile £14.70 £14.34 £11.80
25th Percentile £17.00 £17.55 £14.47
Median hourly rate £24.18 £27.25 £16.88
Median % change year-on-year -11.27% +61.41% +12.55%
75th Percentile £35.00 £51.50 £20.75
90th Percentile £51.50 £68.13 £35.19
England median hourly rate £36.90 £44.50 £35.00
% change year-on-year -17.08% +27.14% +67.54%

Ticket Management
Job Vacancy Trend in the Midlands

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Ticket Management in the Midlands

Ticket Management
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Ticket Management in the Midlands.

Daily rate trend for Ticket Management in the Midlands

Ticket Management
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Ticket Management in the Midlands.

Hourly rate trend for Ticket Management in the Midlands

Ticket Management
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Midlands region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -1 9 £200 -38.46% 4
East Midlands 0 3 - - 1
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Applications
1 2 (16.67%) Microsoft Excel
2 1 (8.33%) Microsoft Office
Cloud Services
1 1 (8.33%) Microsoft 365
Communications & Networking
1 2 (16.67%) Bluetooth
1 2 (16.67%) Remote Desktop
1 2 (16.67%) Wi-Fi
General
1 5 (41.67%) Finance
1 5 (41.67%) Inclusion and Diversity
2 4 (33.33%) Social Skills
3 2 (16.67%) Analytical Skills
3 2 (16.67%) Public Sector
4 1 (8.33%) Organisational Skills
Job Titles
1 7 (58.33%) Analyst
2 5 (41.67%) IT Analyst
2 5 (41.67%) Service Analyst
2 5 (41.67%) Service Desk Analyst
3 2 (16.67%) 2nd Line Support
3 2 (16.67%) 2nd Line Support Analyst
3 2 (16.67%) Support Analyst
4 1 (8.33%) Administrator
4 1 (8.33%) IT Administrator
Miscellaneous
1 2 (16.67%) Chip and PIN
Operating Systems
1 2 (16.67%) Android
2 1 (8.33%) Windows
2 1 (8.33%) Windows 10
Processes & Methodologies
1 10 (83.33%) Customer Service
2 2 (16.67%) Data Protection
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 2 (16.67%) Degree
Quality Assurance & Compliance
1 6 (50.00%) SLA
2 1 (8.33%) Accessibility
Systems Management
1 1 (8.33%) Microsoft Intune
Vendors
1 2 (16.67%) ServiceNow
2 1 (8.33%) Microsoft