SLA Contracts in the Midlands

Service Level Agreement (SLA)
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 79 97 100
Rank change year-on-year +18 +3 -2
Contract jobs citing SLA 62 61 119
As % of all contract jobs advertised in the Midlands 2.10% 1.89% 2.38%
As % of the Quality Assurance & Compliance category 15.50% 12.79% 16.86%
Number of daily rates quoted 25 34 73
10th Percentile £133 £147 £97
25th Percentile £200 £182 £126
Median daily rate (50th Percentile) £250 £325 £275
Median % change year-on-year -23.08% +18.18% +30.95%
75th Percentile £438 £550 £500
90th Percentile £484 £588 £550
England median daily rate £340 £298 £325
% change year-on-year +14.29% -8.46% -13.33%
Number of hourly rates quoted 19 5 10
10th Percentile £12.75 - £12.30
25th Percentile £12.88 £12.50 £12.84
Median hourly rate £13.50 £18.50 £17.05
Median % change year-on-year -27.03% +8.49% +26.31%
75th Percentile £14.70 £20.00 £20.00
90th Percentile £26.15 £21.93 £21.12
England median hourly rate £14.60 £18.36 £16.50
% change year-on-year -20.49% +11.29% +21.75%

All Quality Assurance and Compliance Skills
Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the Midlands.

Contract vacancies with a requirement for quality assurance or compliance skills 400 477 706
As % of all contract IT jobs advertised in the Midlands 13.57% 14.82% 14.10%
Number of daily rates quoted 265 304 510
10th Percentile £240 £265 £212
25th Percentile £313 £350 £350
Median daily rate (50th Percentile) £475 £500 £450
Median % change year-on-year -5.00% +11.11% +12.50%
75th Percentile £613 £578 £556
90th Percentile £755 £679 £688
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 44 22 14
10th Percentile £11.32 £12.50 £12.55
25th Percentile £13.14 £18.69 £13.25
Median hourly rate £14.70 £27.50 £17.30
Median % change year-on-year -46.55% +58.94% +27.67%
75th Percentile £34.20 £31.32 £20.56
90th Percentile £58.75 £64.00 £25.63
England median hourly rate £24.18 £42.50 £27.50
% change year-on-year -43.11% +54.55% +33.92%

SLA
Job Vacancy Trend in the Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for SLA in the Midlands

SLA
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing SLA in the Midlands.

Daily rate trend for SLA in the Midlands

SLA
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing SLA in the Midlands over the 6 months to 12 June 2024.

Daily rate histogram for SLA in the Midlands

SLA
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the Midlands.

Hourly rate trend for SLA in the Midlands

SLA
Hourly Rate Histogram in the Midlands

Hourly rate distribution of jobs citing SLA in the Midlands over the 6 months to 12 June 2024.

Hourly rate histogram for SLA in the Midlands

SLA
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +18 48 £245 -30.99% 49
East Midlands +8 14 £270 -10.00% 17
SLA
England

SLA
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.68%) Oracle Self-Service HR
1 6 (9.68%) Oracle Workflow
2 2 (3.23%) Microsoft Exchange
3 1 (1.61%) SharePoint
Applications
1 20 (32.26%) Microsoft Office
2 12 (19.35%) Microsoft Excel
3 6 (9.68%) Microsoft PowerPoint
4 4 (6.45%) Spreadsheet
Business Applications
1 6 (9.68%) Oracle HRMS
Cloud Services
1 11 (17.74%) Microsoft 365
2 4 (6.45%) Azure
2 4 (6.45%) Power Platform
3 3 (4.84%) OneDrive
4 2 (3.23%) Azure Functions
4 2 (3.23%) Azure Monitor
4 2 (3.23%) Dynamics 365
4 2 (3.23%) Serverless
5 1 (1.61%) Entra ID
5 1 (1.61%) Yammer
Communications & Networking
1 9 (14.52%) VPN
2 6 (9.68%) MPLS
2 6 (9.68%) PSTN
2 6 (9.68%) WAN
3 5 (8.06%) Internet
4 4 (6.45%) Remote Desktop
4 4 (6.45%) VoIP
4 4 (6.45%) Wi-Fi
5 3 (4.84%) BGP
5 3 (4.84%) Cisco IOS
5 3 (4.84%) Ethernet
5 3 (4.84%) IPsec
5 3 (4.84%) Junos
5 3 (4.84%) LAN
5 3 (4.84%) Wireless
6 2 (3.23%) ADSL
6 2 (3.23%) Bluetooth
7 1 (1.61%) DWDM
7 1 (1.61%) SDH
7 1 (1.61%) SONET
Database & Business Intelligence
1 2 (3.23%) Power BI
2 1 (1.61%) Data Warehouse
2 1 (1.61%) InterSystems Cache
General
1 31 (50.00%) Social Skills
2 18 (29.03%) Analytical Skills
3 10 (16.13%) Finance
4 8 (12.90%) Public Sector
5 7 (11.29%) Electronics
5 7 (11.29%) Telecoms
6 6 (9.68%) Manufacturing
7 4 (6.45%) Marketing
8 3 (4.84%) Fire and Rescue
8 3 (4.84%) Police
9 2 (3.23%) Organisational Skills
10 1 (1.61%) Back Office
10 1 (1.61%) Financial Institution
Job Titles
1 11 (17.74%) Analyst
2 6 (9.68%) Lead
3 5 (8.06%) Oracle Specialist
3 5 (8.06%) Support Analyst
4 4 (6.45%) 2nd Line Support
4 4 (6.45%) 2nd Line Support Analyst
4 4 (6.45%) Help Desk Technician
5 3 (4.84%) Architect
5 3 (4.84%) Coordinator
5 3 (4.84%) Data Steward
5 3 (4.84%) Network Architect
5 3 (4.84%) Service Analyst
5 3 (4.84%) Service Desk Analyst
5 3 (4.84%) Team Leader
6 2 (3.23%) 1st/2nd Line Support
6 2 (3.23%) Applications Support
6 2 (3.23%) IT Analyst
6 2 (3.23%) Junior
6 2 (3.23%) Network Engineer
6 2 (3.23%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (4.84%) .NET
1 3 (4.84%) Ruby on Rails
Miscellaneous
1 3 (4.84%) CCTV
1 3 (4.84%) Management Information System
2 2 (3.23%) Chip and PIN
3 1 (1.61%) Analytical Mindset
3 1 (1.61%) Clustering
3 1 (1.61%) Data Protection Act
3 1 (1.61%) Hedge funds
3 1 (1.61%) NHS
3 1 (1.61%) PDA
Operating Systems
1 14 (22.58%) Windows
2 4 (6.45%) Windows 10
2 4 (6.45%) Windows 7
3 3 (4.84%) Android
4 2 (3.23%) Mac OS
5 1 (1.61%) Linux
5 1 (1.61%) Red Hat Enterprise Linux
5 1 (1.61%) Windows Server
Processes & Methodologies
1 22 (35.48%) Customer Service
2 16 (25.81%) ITIL
3 12 (19.35%) Business Intelligence
4 11 (17.74%) Problem-Solving
5 10 (16.13%) Customer Requirements
6 9 (14.52%) Ticket Management
6 9 (14.52%) Workflow
7 7 (11.29%) Service Delivery
8 6 (9.68%) Problem Management
8 6 (9.68%) Technical Leadership
9 4 (6.45%) Business Strategy
9 4 (6.45%) Digital Marketing
9 4 (6.45%) Information Security
9 4 (6.45%) Performance Measurement
9 4 (6.45%) Process Improvement
9 4 (6.45%) Programme Management
10 3 (4.84%) Asset Management
10 3 (4.84%) Data Analysis
10 3 (4.84%) Incident Management
10 3 (4.84%) Stakeholder Management
Programming Languages
1 10 (16.13%) SQL
2 3 (4.84%) Ruby
3 2 (3.23%) PowerShell
Qualifications
1 13 (20.97%) Security Cleared
2 9 (14.52%) SC Cleared
3 4 (6.45%) BPSS Clearance
3 4 (6.45%) Degree
4 3 (4.84%) BC Cleared
4 3 (4.84%) CCNA
4 3 (4.84%) CCNP
4 3 (4.84%) Cisco Certification
4 3 (4.84%) JNCIS
5 2 (3.23%) Dell Certification
5 2 (3.23%) ITIL Certification
5 2 (3.23%) MCSE
5 2 (3.23%) Microsoft Certification
6 1 (1.61%) DV Cleared
6 1 (1.61%) RHCE
Quality Assurance & Compliance
1 2 (3.23%) QA
System Software
1 6 (9.68%) Active Directory
2 2 (3.23%) Virtual Desktop
3 1 (1.61%) Firmware
3 1 (1.61%) KVM
Systems Management
1 4 (6.45%) WhatsUp Gold
2 2 (3.23%) SCCM
2 2 (3.23%) SysTrack
3 1 (1.61%) Microsoft Intune
3 1 (1.61%) SCOM
Vendors
1 19 (30.65%) Microsoft
2 8 (12.90%) SAP
3 7 (11.29%) Cisco
4 6 (9.68%) Oracle
5 5 (8.06%) ServiceNow
6 4 (6.45%) Computacenter
7 3 (4.84%) Citrix
7 3 (4.84%) Juniper
8 2 (3.23%) Apple
8 2 (3.23%) BT
8 2 (3.23%) Dell
8 2 (3.23%) Fujitsu
8 2 (3.23%) HP
8 2 (3.23%) Laserfiche
8 2 (3.23%) New Relic
8 2 (3.23%) OpenAI
8 2 (3.23%) Openreach
8 2 (3.23%) Sun
9 1 (1.61%) Aruba
9 1 (1.61%) Ivanti