SLA Contracts in the West Midlands

Service Level Agreement (SLA)
England > West Midlands

The table below provides summary statistics for contract job vacancies advertised in the West Midlands requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 63 81 113
Rank change year-on-year +18 +32 -16
Contract jobs citing SLA 48 48 64
As % of all contract jobs advertised in the West Midlands 2.35% 2.17% 1.79%
As % of the Quality Assurance & Compliance category 16.05% 13.30% 12.01%
Number of daily rates quoted 22 25 34
10th Percentile £156 £147 £108
25th Percentile £202 £210 £127
Median daily rate (50th Percentile) £245 £355 £365
Median % change year-on-year -30.99% -2.74% +62.22%
75th Percentile £438 £575 £500
90th Percentile £507 £588 £733
England median daily rate £340 £298 £325
% change year-on-year +14.29% -8.46% -13.33%
Number of hourly rates quoted 11 4 6
10th Percentile £13.00 - £11.50
25th Percentile £13.18 £12.50 £12.54
Median hourly rate £13.50 £15.75 £14.83
Median % change year-on-year -14.29% +6.20% -2.75%
75th Percentile £14.25 £19.87 £19.38
90th Percentile £14.70 £21.88 £20.00
England median hourly rate £14.60 £18.36 £16.50
% change year-on-year -20.49% +11.29% +21.75%

All Quality Assurance and Compliance Skills
West Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the West Midlands.

Contract vacancies with a requirement for quality assurance or compliance skills 299 361 533
As % of all contract IT jobs advertised in the West Midlands 14.64% 16.31% 14.93%
Number of daily rates quoted 197 231 370
10th Percentile £255 £270 £270
25th Percentile £338 £363 £369
Median daily rate (50th Percentile) £500 £500 £478
Median % change year-on-year - +4.71% +15.76%
75th Percentile £625 £588 £575
90th Percentile £798 £680 £700
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 30 16 6
10th Percentile £11.83 £11.75 £11.50
25th Percentile £13.20 £13.40 £12.54
Median hourly rate £14.60 £27.32 £14.83
Median % change year-on-year -46.55% +84.19% -4.32%
75th Percentile £49.73 £28.75 £19.38
90th Percentile £58.75 £30.00 £20.00
England median hourly rate £24.18 £42.50 £27.50
% change year-on-year -43.11% +54.55% +33.92%

SLA
Job Vacancy Trend in the West Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for SLA in the West Midlands

SLA
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing SLA in the West Midlands.

Daily rate trend for SLA in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing SLA in the West Midlands over the 6 months to 12 June 2024.

Daily rate histogram for SLA in the West Midlands

SLA
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the West Midlands.

Hourly rate trend for SLA in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire +2 14 £425 -24.44% 11
Birmingham +9 13 £231 -56.98% 13
Solihull -15 6 £163 -58.06% 2
Staffordshire +9 3 - - 10
Worcestershire +4 2 £198 - 3
Shropshire -7 2 £117 -46.82%
Tipton - 2 £313 -
Coventry +5 1 £213 -3.41% 7
SLA
England

SLA
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.50%) Oracle Self-Service HR
1 6 (12.50%) Oracle Workflow
2 1 (2.08%) Microsoft Exchange
Applications
1 11 (22.92%) Microsoft Office
2 6 (12.50%) Microsoft Excel
3 4 (8.33%) Spreadsheet
4 2 (4.17%) Microsoft PowerPoint
Business Applications
1 6 (12.50%) Oracle HRMS
Cloud Services
1 9 (18.75%) Microsoft 365
2 4 (8.33%) Power Platform
3 3 (6.25%) Azure
4 2 (4.17%) Azure Functions
4 2 (4.17%) Azure Monitor
4 2 (4.17%) Dynamics 365
4 2 (4.17%) OneDrive
4 2 (4.17%) Serverless
Communications & Networking
1 6 (12.50%) MPLS
1 6 (12.50%) WAN
2 5 (10.42%) Internet
2 5 (10.42%) VPN
3 3 (6.25%) BGP
3 3 (6.25%) Cisco IOS
3 3 (6.25%) Ethernet
3 3 (6.25%) IPsec
3 3 (6.25%) Junos
3 3 (6.25%) LAN
3 3 (6.25%) Wireless
4 2 (4.17%) ADSL
4 2 (4.17%) PSTN
4 2 (4.17%) Remote Desktop
4 2 (4.17%) Wi-Fi
5 1 (2.08%) DWDM
5 1 (2.08%) SDH
5 1 (2.08%) SONET
Database & Business Intelligence
1 2 (4.17%) Power BI
2 1 (2.08%) Data Warehouse
2 1 (2.08%) InterSystems Cache
General
1 26 (54.17%) Social Skills
2 12 (25.00%) Analytical Skills
3 6 (12.50%) Finance
4 3 (6.25%) Electronics
4 3 (6.25%) Fire and Rescue
4 3 (6.25%) Police
4 3 (6.25%) Public Sector
4 3 (6.25%) Telecoms
5 2 (4.17%) Manufacturing
5 2 (4.17%) Organisational Skills
6 1 (2.08%) Back Office
6 1 (2.08%) Financial Institution
Job Titles
1 6 (12.50%) Lead
2 5 (10.42%) Oracle Specialist
3 4 (8.33%) Analyst
4 3 (6.25%) Architect
4 3 (6.25%) Coordinator
4 3 (6.25%) Data Steward
4 3 (6.25%) Network Architect
4 3 (6.25%) Service Analyst
4 3 (6.25%) Service Desk Analyst
4 3 (6.25%) Team Leader
5 2 (4.17%) Applications Support
5 2 (4.17%) Desktop Engineer
5 2 (4.17%) Hardware Engineer
5 2 (4.17%) Hardware Support Engineer
5 2 (4.17%) IT Analyst
5 2 (4.17%) Junior
5 2 (4.17%) Junior Desktop Engineer
5 2 (4.17%) Project Coordinator
5 2 (4.17%) Support Analyst
5 2 (4.17%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (6.25%) .NET
1 3 (6.25%) Ruby on Rails
Miscellaneous
1 3 (6.25%) CCTV
2 2 (4.17%) Management Information System
3 1 (2.08%) Analytical Mindset
3 1 (2.08%) Hedge funds
3 1 (2.08%) NHS
3 1 (2.08%) PDA
Operating Systems
1 9 (18.75%) Windows
2 3 (6.25%) Windows 10
3 2 (4.17%) Mac OS
4 1 (2.08%) Android
4 1 (2.08%) Windows Server
Processes & Methodologies
1 16 (33.33%) Customer Service
1 16 (33.33%) ITIL
2 11 (22.92%) Problem-Solving
3 9 (18.75%) Workflow
4 8 (16.67%) Business Intelligence
5 7 (14.58%) Ticket Management
6 6 (12.50%) Problem Management
7 4 (8.33%) Process Improvement
7 4 (8.33%) Service Delivery
8 3 (6.25%) Asset Management
8 3 (6.25%) Change Control
8 3 (6.25%) Change Management
8 3 (6.25%) CRM
8 3 (6.25%) Data Analysis
8 3 (6.25%) Defect Management
8 3 (6.25%) Incident Management
8 3 (6.25%) Order Management
8 3 (6.25%) Requirements Gathering
8 3 (6.25%) Stakeholder Management
9 2 (4.17%) Analytics
Programming Languages
1 8 (16.67%) SQL
2 3 (6.25%) Ruby
3 2 (4.17%) PowerShell
Qualifications
1 7 (14.58%) Security Cleared
2 4 (8.33%) BPSS Clearance
3 3 (6.25%) BC Cleared
3 3 (6.25%) CCNA
3 3 (6.25%) CCNP
3 3 (6.25%) Cisco Certification
3 3 (6.25%) JNCIS
3 3 (6.25%) SC Cleared
4 2 (4.17%) Degree
4 2 (4.17%) Dell Certification
4 2 (4.17%) ITIL Certification
4 2 (4.17%) MCSE
4 2 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.17%) QA
System Software
1 5 (10.42%) Active Directory
2 2 (4.17%) Virtual Desktop
Systems Management
1 2 (4.17%) SCCM
1 2 (4.17%) SysTrack
2 1 (2.08%) SCOM
Vendors
1 14 (29.17%) Microsoft
2 7 (14.58%) Cisco
3 6 (12.50%) Oracle
4 4 (8.33%) SAP
5 3 (6.25%) Citrix
5 3 (6.25%) Juniper
5 3 (6.25%) ServiceNow
6 2 (4.17%) Apple
6 2 (4.17%) BT
6 2 (4.17%) Dell
6 2 (4.17%) Fujitsu
6 2 (4.17%) HP
6 2 (4.17%) Laserfiche
6 2 (4.17%) New Relic
6 2 (4.17%) OpenAI
6 2 (4.17%) Openreach
6 2 (4.17%) Sun
7 1 (2.08%) Ivanti
7 1 (2.08%) NetApp
7 1 (2.08%) VMware