Service Analyst Contracts in the West Midlands

Service Analyst
England > West Midlands

The median Service Analyst daily rate in the West Midlands is £190, according to job vacancies posted in the 6 months leading up to 15 November 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Nov 2024
Same period 2023 Same period 2022
Rank 84 92 117
Rank change year-on-year +8 +25 -45
Contract jobs requiring a Service Analyst 30 31 64
As % of all contract jobs advertised in the West Midlands 1.59% 1.58% 1.83%
As % of the Job Titles category 1.71% 1.67% 1.92%
Number of daily rates quoted 21 22 46
10th Percentile £170 £132 £113
25th Percentile - £150 £125
Median daily rate (50th Percentile) £190 £192 £175
Median % change year-on-year -1.17% +9.86% +12.90%
75th Percentile £438 £250 £200
90th Percentile - £534 £233
England median daily rate £210 £220 £200
% change year-on-year -4.55% +10.00% +14.29%
Number of hourly rates quoted 3 3 5
10th Percentile £17.51 £12.83 £12.56
25th Percentile £20.53 £13.32 -
Median hourly rate £26.13 £14.27 £12.66
Median % change year-on-year +83.08% +12.72% -11.16%
75th Percentile £30.22 £15.15 £15.50
90th Percentile £32.34 £15.59 £80.90
England median hourly rate £17.64 £16.00 £15.50
% change year-on-year +10.22% +3.23% +14.81%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,754 1,854 3,328
% of contract IT jobs with a recognized job title 92.76% 94.21% 95.36%
Number of daily rates quoted 1,109 1,275 2,335
10th Percentile £213 £220 £213
25th Percentile £387 £375 £375
Median daily rate (50th Percentile) £500 £475 £495
Median % change year-on-year +5.26% -4.04% +10.00%
75th Percentile £613 £588 £575
90th Percentile £701 £688 £650
England median daily rate £525 £535 £550
% change year-on-year -1.87% -2.73% +7.32%
Number of hourly rates quoted 64 66 57
10th Percentile £12.56 £15.38 £12.41
25th Percentile £14.36 £17.31 £14.50
Median hourly rate £23.71 £22.20 £17.72
Median % change year-on-year +6.83% +25.25% +12.83%
75th Percentile £32.26 £34.50 £22.76
90th Percentile £41.13 £67.50 £41.66
England median hourly rate £40.00 £45.00 £30.00
% change year-on-year -11.11% +50.00% +50.00%

Service Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Service Analyst in the West Midlands

Service Analyst
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Service Analyst in the West Midlands.

Daily rate trend for Service Analyst in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Service Analyst in the West Midlands over the 6 months to 15 November 2024.

Daily rate histogram for Service Analyst in the West Midlands

Service Analyst
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Service Analyst in the West Midlands.

Hourly rate trend for Service Analyst in the West Midlands

Service Analyst
Hourly Rate Histogram in the West Midlands

Hourly rate distribution of jobs citing Service Analyst in the West Midlands over the 6 months to 15 November 2024.

Hourly rate histogram for Service Analyst in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 6 months to 15 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +11 18 £190 -13.64% 1
Warwickshire -12 6 £425 +183.33% 1
Coventry - 4 £425 - 1
Herefordshire - 1 - -
Shropshire - 1 £315 - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 15 November 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Service Analyst in the job title.

1 17 (56.67%) Social Skills
1 17 (56.67%) Customer Service
2 15 (50.00%) Microsoft
3 13 (43.33%) Finance
4 10 (33.33%) Active Directory
4 10 (33.33%) Microsoft 365
5 9 (30.00%) ServiceNow
5 9 (30.00%) Windows
6 8 (26.67%) Inclusion and Diversity
7 7 (23.33%) Windows 10
8 6 (20.00%) Microsoft Office
9 5 (16.67%) Stakeholder Management
9 5 (16.67%) Ticket Management
10 4 (13.33%) Service Management
10 4 (13.33%) Service Delivery
10 4 (13.33%) Microsoft Excel
10 4 (13.33%) PMO
11 3 (10.00%) Power Platform
11 3 (10.00%) Problem-Solving
11 3 (10.00%) Power BI
11 3 (10.00%) ADO
11 3 (10.00%) ITIL
11 3 (10.00%) Business Continuity
11 3 (10.00%) Degree
11 3 (10.00%) Agile
11 3 (10.00%) Analytical Skills
12 2 (6.67%) Remote Desktop
12 2 (6.67%) Cybersecurity
12 2 (6.67%) Project Governance
12 2 (6.67%) Azure

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) Microsoft Exchange
Applications
1 6 (20.00%) Microsoft Office
2 4 (13.33%) Microsoft Excel
3 1 (3.33%) Microsoft Project
Cloud Services
1 10 (33.33%) Microsoft 365
2 3 (10.00%) Power Platform
3 2 (6.67%) Azure
Communications & Networking
1 2 (6.67%) Remote Desktop
2 1 (3.33%) Network Security
2 1 (3.33%) TCP/IP
2 1 (3.33%) Wireless
Database & Business Intelligence
1 3 (10.00%) Power BI
Development Applications
1 1 (3.33%) JIRA
General
1 17 (56.67%) Social Skills
2 13 (43.33%) Finance
3 8 (26.67%) Inclusion and Diversity
4 3 (10.00%) Analytical Skills
5 2 (6.67%) Banking
5 2 (6.67%) French Language
5 2 (6.67%) Law
6 1 (3.33%) Presentation Skills
6 1 (3.33%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (10.00%) ADO
Miscellaneous
1 1 (3.33%) Data Centre
1 1 (3.33%) Mainframe
1 1 (3.33%) NHS
1 1 (3.33%) Self-Motivation
Operating Systems
1 9 (30.00%) Windows
2 7 (23.33%) Windows 10
3 1 (3.33%) Android
3 1 (3.33%) Mac OS
Processes & Methodologies
1 17 (56.67%) Customer Service
2 5 (16.67%) Stakeholder Management
2 5 (16.67%) Ticket Management
3 4 (13.33%) Service Delivery
3 4 (13.33%) Service Management
4 3 (10.00%) Agile
4 3 (10.00%) Business Continuity
4 3 (10.00%) ITIL
4 3 (10.00%) Problem-Solving
5 2 (6.67%) Business Intelligence
5 2 (6.67%) Change Management
5 2 (6.67%) Cybersecurity
5 2 (6.67%) Disaster Recovery
5 2 (6.67%) Migration
5 2 (6.67%) Project Governance
6 1 (3.33%) Change Control
6 1 (3.33%) Continuous Improvement
6 1 (3.33%) Data Analysis
6 1 (3.33%) Stakeholder Engagement
6 1 (3.33%) Workflow
Qualifications
1 3 (10.00%) Degree
2 1 (3.33%) A+ Certification
2 1 (3.33%) ITIL Certification
2 1 (3.33%) Network+ Certification
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) PMO
2 2 (6.67%) SLA
System Software
1 10 (33.33%) Active Directory
Vendors
1 15 (50.00%) Microsoft
2 9 (30.00%) ServiceNow
3 1 (3.33%) Netskope