Support Engineer Contracts in the West Midlands

Support Engineer
England > West Midlands

The median Support Engineer daily rate in the West Midlands is £225 according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 65 48 87
Rank change year-on-year -17 +39 -14
Contract jobs requiring a Support Engineer 48 85 97
As % of all contract jobs advertised in the West Midlands 2.52% 3.83% 2.71%
As % of the Job Titles category 2.75% 4.06% 2.82%
Number of daily rates quoted 24 39 60
10th Percentile £185 £135 £128
25th Percentile £189 £160 £178
Median daily rate (50th Percentile) £225 £250 £206
Median % change year-on-year -10.00% +21.21% +26.92%
75th Percentile £319 £381 £275
90th Percentile £340 £540 £388
England median daily rate £215 £250 £210
% change year-on-year -14.00% +19.05% -2.10%
Number of hourly rates quoted 1 6 14
10th Percentile - £14.08 £15.23
25th Percentile £21.25 £15.39 £16.31
Median hourly rate £22.50 £17.72 £17.50
Median % change year-on-year +26.99% +1.24% +16.67%
75th Percentile £23.75 £22.50 £17.94
90th Percentile - £26.88 £18.88
England median hourly rate £22.40 £20.60 £17.56
% change year-on-year +8.74% +17.31% +8.06%

All Contract IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,748 2,096 3,442
% of contract IT jobs with a recognized job title 91.61% 94.41% 96.23%
Number of daily rates quoted 1,194 1,436 2,484
10th Percentile £256 £261 £226
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £485 £500 £475
Median % change year-on-year -3.00% +5.26% +11.76%
75th Percentile £600 £600 £575
90th Percentile £711 £700 £673
England median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +7.07%
Number of hourly rates quoted 139 61 76
10th Percentile £12.18 £12.50 £12.44
25th Percentile £14.96 £14.50 £14.46
Median hourly rate £22.00 £20.00 £17.14
Median % change year-on-year +10.00% +16.69% +12.84%
75th Percentile £41.13 £27.13 £20.00
90th Percentile £56.25 £57.50 £23.75
England median hourly rate £37.18 £45.00 £23.03
% change year-on-year -17.38% +95.42% +7.10%

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Support Engineer in the West Midlands.

Daily rate trend for Support Engineer in the West Midlands

Support Engineer
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Support Engineer in the West Midlands over the 6 months to 24 May 2024.

Daily rate histogram for Support Engineer in the West Midlands

Support Engineer
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Support Engineer in the West Midlands.

Hourly rate trend for Support Engineer in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Solihull -8 22 £225 -10.00% 1
Birmingham -2 17 £200 +2.56% 6
Worcestershire +8 2 £450 +28.57% 7
Warwickshire -3 2 £400 +60.00% 9
Shropshire -5 2 £320 -40.74%
Coventry +5 1 £190 -60.00% 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 24 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Engineer in the job title.

1 21 (43.75%) Windows
2 20 (41.67%) WAN
3 17 (35.42%) Social Skills
4 14 (29.17%) Juniper
5 13 (27.08%) VPN
5 13 (27.08%) PKI
5 13 (27.08%) Security Cleared
5 13 (27.08%) Microsoft 365
5 13 (27.08%) Windows 10
6 12 (25.00%) SCCM
6 12 (25.00%) IPsec
6 12 (25.00%) MPLS
6 12 (25.00%) BGP
7 11 (22.92%) DNS
7 11 (22.92%) Active Directory
8 10 (20.83%) Load Balancing
8 10 (20.83%) Junos
9 9 (18.75%) Cisco
10 8 (16.67%) Microsoft
10 8 (16.67%) Public Sector
11 7 (14.58%) Customer Service
11 7 (14.58%) SD-WAN
11 7 (14.58%) Windows Server
11 7 (14.58%) Degree
11 7 (14.58%) Windows Server 2012
11 7 (14.58%) LAN
12 6 (12.50%) DHCP
12 6 (12.50%) Firewall
12 6 (12.50%) PowerShell
13 5 (10.42%) Fujitsu

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.08%) IIS
1 1 (2.08%) SharePoint
1 1 (2.08%) Tomcat
Applications
1 3 (6.25%) Microsoft Office
1 3 (6.25%) MS Visio
Cloud Services
1 13 (27.08%) Microsoft 365
2 4 (8.33%) Azure
3 1 (2.08%) Dynamics 365
3 1 (2.08%) OneDrive
Communications & Networking
1 20 (41.67%) WAN
2 13 (27.08%) VPN
3 12 (25.00%) BGP
3 12 (25.00%) IPsec
3 12 (25.00%) MPLS
4 11 (22.92%) DNS
5 10 (20.83%) Junos
6 7 (14.58%) LAN
6 7 (14.58%) SD-WAN
7 6 (12.50%) DHCP
7 6 (12.50%) Firewall
8 3 (6.25%) Cisco Nexus
8 3 (6.25%) Ethereal
8 3 (6.25%) Ethernet
8 3 (6.25%) VLAN
8 3 (6.25%) VoIP
8 3 (6.25%) Wi-Fi
8 3 (6.25%) Wireless
8 3 (6.25%) Wireshark
9 2 (4.17%) TCP/IP
Database & Business Intelligence
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) SQL Server Management Studio (SSMS)
General
1 17 (35.42%) Social Skills
2 8 (16.67%) Public Sector
3 3 (6.25%) Documentation Skills
3 3 (6.25%) Telecoms
4 2 (4.17%) Legal
4 2 (4.17%) Manufacturing
5 1 (2.08%) Analytical Skills
5 1 (2.08%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.08%) Middleware
Miscellaneous
1 13 (27.08%) PKI
2 4 (8.33%) Data Centre
3 3 (6.25%) Clustering
3 3 (6.25%) Driving Licence
4 2 (4.17%) iPad
4 2 (4.17%) Self-Motivation
5 1 (2.08%) Data Protection Act
5 1 (2.08%) Enterprise Software
5 1 (2.08%) SCADA
5 1 (2.08%) Virtual Team
Operating Systems
1 21 (43.75%) Windows
2 13 (27.08%) Windows 10
3 7 (14.58%) Windows Server
3 7 (14.58%) Windows Server 2012
4 4 (8.33%) Linux
4 4 (8.33%) Mac OS
5 3 (6.25%) Windows 7
5 3 (6.25%) Windows Server 2019
6 1 (2.08%) Android
6 1 (2.08%) Apple iOS
6 1 (2.08%) Unix
Processes & Methodologies
1 10 (20.83%) Load Balancing
2 7 (14.58%) Customer Service
3 5 (10.42%) Proactive Monitoring
3 5 (10.42%) Problem-Solving
4 4 (8.33%) Computer Science
4 4 (8.33%) Cybersecurity
4 4 (8.33%) Decision-Making
4 4 (8.33%) Mobile Device Management
4 4 (8.33%) Network Monitoring
4 4 (8.33%) Security Monitoring
5 3 (6.25%) Asset Management
5 3 (6.25%) Data Protection
5 3 (6.25%) ITIL
5 3 (6.25%) Quality Management
6 2 (4.17%) Collaborative Working
6 2 (4.17%) Customer Requirements
6 2 (4.17%) Data Analysis
6 2 (4.17%) Network Design
6 2 (4.17%) Problem Management
6 2 (4.17%) Process Improvement
Programming Languages
1 6 (12.50%) PowerShell
2 1 (2.08%) SQL
2 1 (2.08%) T-SQL
Qualifications
1 13 (27.08%) Security Cleared
2 7 (14.58%) Degree
3 5 (10.42%) CCNA
3 5 (10.42%) Cisco Certification
4 2 (4.17%) Dell Certification
5 1 (2.08%) DBS Check
Quality Assurance & Compliance
1 4 (8.33%) ISO 9000
2 2 (4.17%) SLA
System Software
1 11 (22.92%) Active Directory
2 3 (6.25%) BitLocker
2 3 (6.25%) Hyper-V
2 3 (6.25%) VMware Infrastructure
Systems Management
1 12 (25.00%) SCCM
2 4 (8.33%) Microsoft Intune
3 3 (6.25%) Autotask
3 3 (6.25%) Failover Clustering
3 3 (6.25%) Jamf Pro
3 3 (6.25%) OpenView
4 1 (2.08%) McAfee ePO
Vendors
1 14 (29.17%) Juniper
2 9 (18.75%) Cisco
3 8 (16.67%) Microsoft
4 5 (10.42%) Fujitsu
5 4 (8.33%) HP
6 3 (6.25%) Apple
6 3 (6.25%) Datto
6 3 (6.25%) VMware
7 2 (4.17%) Aruba
7 2 (4.17%) Dell
7 2 (4.17%) Sun
8 1 (2.08%) BMC
8 1 (2.08%) CA
8 1 (2.08%) Citrix
8 1 (2.08%) McAfee
8 1 (2.08%) ServiceNow