Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215 according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 112 114 137
Rank change year-on-year +2 +23 +94
Contract jobs requiring a Support Engineer 730 1,081 1,399
As % of all contract jobs advertised in England 2.00% 2.26% 1.99%
As % of the Job Titles category 2.16% 2.39% 2.08%
Number of daily rates quoted 506 787 919
10th Percentile £140 £150 £133
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £210
Median % change year-on-year -14.00% +19.05% -2.10%
75th Percentile £325 £450 £300
90th Percentile £450 £700 £438
UK median daily rate £211 £250 £213
% change year-on-year -15.50% +17.65% -1.16%
Number of hourly rates quoted 48 45 109
10th Percentile £16.25 £13.39 £13.70
25th Percentile £18.00 £16.54 £15.75
Median hourly rate £22.40 £20.60 £17.56
Median % change year-on-year +8.74% +17.31% +8.06%
75th Percentile £43.75 £26.00 £22.50
90th Percentile £52.25 £33.75 £28.75
UK median hourly rate £22.15 £20.60 £17.50
% change year-on-year +7.52% +17.71% +9.38%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,857 45,213 67,215
% of contract IT jobs with a recognized job title 92.76% 94.60% 95.43%
Number of daily rates quoted 22,443 32,115 47,974
10th Percentile £284 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +7.07%
75th Percentile £638 £663 £649
90th Percentile £750 £763 £749
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +8.25%
Number of hourly rates quoted 2,492 1,325 1,826
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £20.00 £15.75
Median hourly rate £37.18 £45.00 £23.03
Median % change year-on-year -17.38% +95.42% +7.10%
75th Percentile £61.30 £65.00 £49.25
90th Percentile £73.70 £77.00 £64.88
UK median hourly rate £36.50 £45.00 £24.00
% change year-on-year -18.89% +87.50% +6.90%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 24 May 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 24 May 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +3 310 £250 -29.58% 165
South East -17 118 £215 -9.38% 215
Midlands +11 90 £210 -16.00% 84
North of England -12 84 £190 -11.63% 121
South West -6 68 £185 -7.50% 84
West Midlands -17 48 £225 -10.00% 41
East of England -3 46 £225 +16.88% 73
North West -6 44 £160 -44.83% 70
East Midlands +21 42 £200 -33.11% 41
Yorkshire -4 32 £200 - 42
North East +7 8 £175 -7.89% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 24 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 431 (59.04%) Windows
2 253 (34.66%) Active Directory
3 241 (33.01%) Microsoft
4 239 (32.74%) Social Skills
5 223 (30.55%) Microsoft 365
6 162 (22.19%) Windows 10
7 149 (20.41%) Customer Service
7 149 (20.41%) Security Cleared
8 134 (18.36%) Problem-Solving
9 131 (17.95%) SCCM
10 110 (15.07%) Azure
11 108 (14.79%) ITIL
12 106 (14.52%) Finance
13 96 (13.15%) Microsoft Office
14 95 (13.01%) Windows Server
15 93 (12.74%) SC Cleared
16 76 (10.41%) Cisco
17 74 (10.14%) Degree
18 73 (10.00%) Microsoft Exchange
19 72 (9.86%) Firewall
19 72 (9.86%) PowerShell
20 71 (9.73%) Linux
21 67 (9.18%) VPN
22 64 (8.77%) Microsoft Intune
23 62 (8.49%) Windows 7
24 61 (8.36%) Public Sector
25 56 (7.67%) VMware
26 54 (7.40%) DNS
27 53 (7.26%) SLA
27 53 (7.26%) ServiceNow

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (10.00%) Microsoft Exchange
2 32 (4.38%) SharePoint
3 11 (1.51%) Confluence
4 9 (1.23%) IIS
4 9 (1.23%) Skype for Business
5 8 (1.10%) Blackberry Enterprise Server
6 6 (0.82%) JBoss
6 6 (0.82%) Tomcat
7 4 (0.55%) CMS
8 2 (0.27%) nginx
8 2 (0.27%) Oracle SOA Suite
9 1 (0.14%) Apache
9 1 (0.14%) Exchange Server 2013
9 1 (0.14%) Red Hat Fuse
9 1 (0.14%) SharePoint Server
9 1 (0.14%) Site Server
Applications
1 96 (13.15%) Microsoft Office
2 21 (2.88%) Microsoft Excel
3 10 (1.37%) Microsoft PowerPoint
4 8 (1.10%) MS Visio
5 5 (0.68%) Microsoft Project
6 2 (0.27%) AutoCAD
7 1 (0.14%) Acrobat
7 1 (0.14%) DaVinci Resolve
7 1 (0.14%) PTC Creo
7 1 (0.14%) Revit
7 1 (0.14%) Spreadsheet
7 1 (0.14%) Windchill
Business Applications
1 6 (0.82%) Actimize
2 3 (0.41%) Endur
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Global One
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) Elite 3E
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 223 (30.55%) Microsoft 365
2 110 (15.07%) Azure
3 26 (3.56%) AWS
3 26 (3.56%) Entra ID
4 23 (3.15%) WhatsApp
5 11 (1.51%) Cloud Computing
5 11 (1.51%) OneDrive
6 10 (1.37%) Azure DevOps
7 8 (1.10%) Power Platform
8 6 (0.82%) Azure Monitor
9 5 (0.68%) Azure Storage
9 5 (0.68%) OpenShift
10 4 (0.55%) Slack
11 3 (0.41%) Amazon EC2
11 3 (0.41%) Asana
11 3 (0.41%) Azure Cognitive Services
11 3 (0.41%) ChatGPT
11 3 (0.41%) Dynamics 365
11 3 (0.41%) GCP
11 3 (0.41%) IaaS
Communications & Networking
1 72 (9.86%) Firewall
2 67 (9.18%) VPN
3 54 (7.40%) DNS
4 46 (6.30%) WAN
5 40 (5.48%) LAN
6 32 (4.38%) DHCP
7 29 (3.97%) Wi-Fi
8 28 (3.84%) TCP/IP
9 25 (3.42%) SAN
10 21 (2.88%) Internet
10 21 (2.88%) Wireless
11 19 (2.60%) BGP
11 19 (2.60%) VoIP
12 18 (2.47%) MPLS
13 17 (2.33%) IPsec
14 16 (2.19%) VLAN
15 13 (1.78%) Junos
16 12 (1.64%) Cisco IOS
17 11 (1.51%) Cisco Nexus
17 11 (1.51%) SD-WAN
Database & Business Intelligence
1 26 (3.56%) SQL Server
2 18 (2.47%) MySQL
3 12 (1.64%) Relational Database
4 11 (1.51%) PostgreSQL
5 8 (1.10%) Elasticsearch
5 8 (1.10%) RDBMS
6 6 (0.82%) Data Warehouse
6 6 (0.82%) MongoDB
6 6 (0.82%) Power BI
7 4 (0.55%) Azure SQL Database
7 4 (0.55%) Oracle Database
8 3 (0.41%) NoSQL
9 2 (0.27%) DB2
9 2 (0.27%) MariaDB
9 2 (0.27%) Sybase ASE
10 1 (0.14%) Data Lake
10 1 (0.14%) IDOL
10 1 (0.14%) SQL Server Integration Services
Development Applications
1 34 (4.66%) JIRA
2 11 (1.51%) Git
3 7 (0.96%) Jenkins
4 5 (0.68%) Bitbucket Server
4 5 (0.68%) CA Release Automation
4 5 (0.68%) SonarQube
4 5 (0.68%) Sonatype Nexus
4 5 (0.68%) TeamCity
5 4 (0.55%) Hudson
6 2 (0.27%) SQL Server Management Studio (SSMS)
7 1 (0.14%) GitLab
7 1 (0.14%) Selenium
General
1 239 (32.74%) Social Skills
2 106 (14.52%) Finance
3 61 (8.36%) Public Sector
4 52 (7.12%) Telecoms
5 50 (6.85%) Analytical Skills
6 44 (6.03%) Manufacturing
7 32 (4.38%) Marketing
8 30 (4.11%) Organisational Skills
9 29 (3.97%) Banking
10 24 (3.29%) Electronics
11 23 (3.15%) Presentation Skills
12 17 (2.33%) Legal
13 12 (1.64%) Documentation Skills
13 12 (1.64%) Financial Institution
14 9 (1.23%) Law
14 9 (1.23%) Retail
15 6 (0.82%) Japanese Language
15 6 (0.82%) Police
16 5 (0.68%) Automotive
16 5 (0.68%) Front Office
Libraries, Frameworks & Software Standards
1 14 (1.92%) .NET
2 9 (1.23%) Web Services
3 7 (0.96%) CSS
3 7 (0.96%) Elastic Stack
3 7 (0.96%) Spring Boot
4 6 (0.82%) JSON
4 6 (0.82%) REST
5 5 (0.68%) FIX Protocol
5 5 (0.68%) Middleware
6 4 (0.55%) ARM Templates
6 4 (0.55%) HTML
6 4 (0.55%) HTML5
7 3 (0.41%) Hugging Face
7 3 (0.41%) Kafka
7 3 (0.41%) LangChain
7 3 (0.41%) PyTorch
7 3 (0.41%) RESTful
7 3 (0.41%) TIBCO EMS
7 3 (0.41%) XMPP
7 3 (0.41%) XSLT
Miscellaneous
1 34 (4.66%) Driving Licence
2 32 (4.38%) Data Centre
3 29 (3.97%) Video Conferencing
4 23 (3.15%) PKI
5 21 (2.88%) NHS
6 20 (2.74%) Management Information System
6 20 (2.74%) Self-Motivation
7 19 (2.60%) Onboarding
8 16 (2.19%) Data Protection Act
8 16 (2.19%) iPhone
9 15 (2.05%) Clustering
10 13 (1.78%) iPad
11 11 (1.51%) Smartphone
12 10 (1.37%) Blackberry
13 7 (0.96%) BYOD
13 7 (0.96%) Linux Command Line
14 6 (0.82%) CMDB
14 6 (0.82%) Fat Client
14 6 (0.82%) Hedge funds
14 6 (0.82%) Thin Client
Operating Systems
1 431 (59.04%) Windows
2 162 (22.19%) Windows 10
3 95 (13.01%) Windows Server
4 71 (9.73%) Linux
5 62 (8.49%) Windows 7
6 34 (4.66%) Windows Server 2012
7 32 (4.38%) Windows Server 2016
8 31 (4.25%) Mac OS
9 28 (3.84%) Android
9 28 (3.84%) Windows Server 2019
10 26 (3.56%) Apple iOS
11 17 (2.33%) Red Hat Enterprise Linux
12 13 (1.78%) Unix
13 7 (0.96%) Mac OS X
13 7 (0.96%) Windows 8
14 6 (0.82%) Windows Server 2008
14 6 (0.82%) Windows Vista
15 5 (0.68%) VMS
16 4 (0.55%) CentOS
17 3 (0.41%) Ubuntu
Processes & Methodologies
1 149 (20.41%) Customer Service
2 134 (18.36%) Problem-Solving
3 108 (14.79%) ITIL
4 39 (5.34%) Asset Management
5 36 (4.93%) Migration
6 34 (4.66%) Service Management
7 33 (4.52%) Service Delivery
8 30 (4.11%) Business Intelligence
8 30 (4.11%) Infrastructure Engineering
9 29 (3.97%) Incident Management
10 28 (3.84%) DevOps
11 27 (3.70%) Disaster Recovery
11 27 (3.70%) Mobile Device Management
12 26 (3.56%) Customer Experience
13 24 (3.29%) Decision-Making
13 24 (3.29%) Digital Marketing
13 24 (3.29%) Programme Management
14 20 (2.74%) Data Protection
15 19 (2.60%) Agile
15 19 (2.60%) Release Management
Programming Languages
1 72 (9.86%) PowerShell
2 52 (7.12%) SQL
3 36 (4.93%) Python
4 17 (2.33%) C#
4 17 (2.33%) Java
5 12 (1.64%) Shell Script
6 9 (1.23%) Perl
7 7 (0.96%) Bash
7 7 (0.96%) VB
8 6 (0.82%) Kusto Query Language
9 5 (0.68%) T-SQL
10 4 (0.55%) Bicep
10 4 (0.55%) Korn
10 4 (0.55%) PHP
10 4 (0.55%) VBScript
11 3 (0.41%) F#
11 3 (0.41%) JavaScript
11 3 (0.41%) VBA
11 3 (0.41%) XPath
12 2 (0.27%) C++
Qualifications
1 149 (20.41%) Security Cleared
2 93 (12.74%) SC Cleared
3 74 (10.14%) Degree
4 44 (6.03%) DV Cleared
5 27 (3.70%) Cisco Certification
5 27 (3.70%) Microsoft Certification
6 24 (3.29%) CCNA
7 16 (2.19%) DBS Check
8 13 (1.78%) BPSS Clearance
9 10 (1.37%) A+ Certification
9 10 (1.37%) ITIL Certification
10 9 (1.23%) CCNP
10 9 (1.23%) MCSA
11 8 (1.10%) ITIL Foundation Certificate
12 6 (0.82%) MCSE
13 5 (0.68%) Computer Science Degree
14 4 (0.55%) Azure Certification
15 3 (0.41%) MCP
16 2 (0.27%) CCENT
16 2 (0.27%) Dell Certification
Quality Assurance & Compliance
1 53 (7.26%) SLA
2 6 (0.82%) ISO/IEC 27001
2 6 (0.82%) QA
3 5 (0.68%) GAMP
3 5 (0.68%) GxP
3 5 (0.68%) ISO 9000
4 3 (0.41%) Accessibility
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 253 (34.66%) Active Directory
2 46 (6.30%) VMware Infrastructure
3 21 (2.88%) Hyper-V
4 12 (1.64%) Virtual Machines
5 8 (1.10%) Docker
5 8 (1.10%) Firmware
5 8 (1.10%) vSphere
6 6 (0.82%) Virtual Desktop
6 6 (0.82%) VMware ESXi
7 5 (0.68%) VMware Workstation
8 4 (0.55%) BitLocker
8 4 (0.55%) NFS
9 3 (0.41%) XenApp
10 2 (0.27%) VMware NSX
10 2 (0.27%) XenDesktop
11 1 (0.14%) Citrix Hypervisor
11 1 (0.14%) Virtual Servers
Systems Management
1 131 (17.95%) SCCM
2 64 (8.77%) Microsoft Intune
3 16 (2.19%) Jamf Pro
4 15 (2.05%) WSUS
5 13 (1.78%) Kubernetes
6 12 (1.64%) SCOM
7 10 (1.37%) Autotask
8 9 (1.23%) Failover Clustering
9 7 (0.96%) Active Directory Federation Services
9 7 (0.96%) Ansible
10 5 (0.68%) Kibana
10 5 (0.68%) OpenView
10 5 (0.68%) Progress Chef
10 5 (0.68%) vCenter Server
11 4 (0.55%) Grafana
11 4 (0.55%) Nessus
11 4 (0.55%) Systems Management Server (SMS)
12 3 (0.41%) ITRS Geneos
12 3 (0.41%) SCVMM
12 3 (0.41%) Single Sign-On
Vendors
1 241 (33.01%) Microsoft
2 76 (10.41%) Cisco
3 56 (7.67%) VMware
4 53 (7.26%) ServiceNow
5 50 (6.85%) Apple
6 46 (6.30%) Citrix
7 38 (5.21%) HP
8 27 (3.70%) SAP
9 22 (3.01%) Red Hat
10 21 (2.88%) Juniper
10 21 (2.88%) Oracle
11 18 (2.47%) Bloomberg
12 15 (2.05%) CheckPoint
13 13 (1.78%) Dell
14 12 (1.64%) Avaya
14 12 (1.64%) EMC
15 10 (1.37%) Adobe
15 10 (1.37%) Atlassian
16 9 (1.23%) Refinitiv
17 8 (1.10%) Google