Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £255 according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 142 147 228
Rank change year-on-year +5 +81 +94
Contract jobs requiring a Support Engineer 312 483 497
As % of all contract jobs advertised in London 1.79% 1.88% 1.29%
As % of the Job Titles category 1.92% 1.98% 1.35%
Number of daily rates quoted 225 375 370
10th Percentile £143 £151 £136
25th Percentile £183 £200 £178
Median daily rate (50th Percentile) £255 £355 £250
Median % change year-on-year -28.17% +42.00% -16.67%
75th Percentile £356 £638 £383
90th Percentile £545 £810 £457
England median daily rate £215 £250 £210
% change year-on-year -14.00% +19.05% -2.33%
Number of hourly rates quoted 19 14 23
10th Percentile £17.75 £12.74 £13.88
25th Percentile £20.00 £21.94 £15.38
Median hourly rate £22.15 £24.75 £21.40
Median % change year-on-year -10.51% +15.65% +42.67%
75th Percentile £24.73 £31.81 £23.91
90th Percentile £65.60 £35.68 £42.00
England median hourly rate £22.40 £20.60 £17.53
% change year-on-year +8.74% +17.51% +6.24%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,262 24,406 36,823
% of contract IT jobs with a recognized job title 93.45% 95.15% 95.30%
Number of daily rates quoted 11,760 17,762 27,009
10th Percentile £325 £363 £375
25th Percentile £441 £463 £473
Median daily rate (50th Percentile) £550 £578 £575
Median % change year-on-year -4.76% +0.43% +9.52%
75th Percentile £681 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £528
% change year-on-year -4.55% +4.27% +7.11%
Number of hourly rates quoted 319 282 435
10th Percentile £16.02 £18.00 £16.25
25th Percentile £20.22 £22.53 £22.59
Median hourly rate £27.50 £36.00 £35.00
Median % change year-on-year -23.61% +2.86% +15.32%
75th Percentile £44.25 £62.64 £49.25
90th Percentile £65.23 £82.48 £66.30
England median hourly rate £37.18 £45.00 £23.00
% change year-on-year -17.38% +95.65% +6.98%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 23 May 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 23 May 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +18 60 £268 +48.61% 15
West London +8 10 £150 -20.00% 13
East London 0 7 £285 +90.00% 4
South London 0 4 £190 -53.94% 15
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 23 May 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 175 (56.09%) Windows
2 102 (32.69%) Microsoft
3 98 (31.41%) Active Directory
4 95 (30.45%) Social Skills
5 90 (28.85%) Microsoft 365
6 74 (23.72%) Finance
7 58 (18.59%) Customer Service
8 49 (15.71%) Azure
9 48 (15.38%) Security Cleared
10 47 (15.06%) Microsoft Office
11 45 (14.42%) Windows 10
12 41 (13.14%) SCCM
12 41 (13.14%) Problem-Solving
13 40 (12.82%) Citrix
14 39 (12.50%) ITIL
15 37 (11.86%) Microsoft Exchange
16 36 (11.54%) SC Cleared
17 35 (11.22%) ServiceNow
18 34 (10.90%) Firewall
19 33 (10.58%) Linux
20 31 (9.94%) PowerShell
20 31 (9.94%) Windows Server
21 28 (8.97%) SQL
21 28 (8.97%) VPN
21 28 (8.97%) Banking
22 27 (8.65%) Cisco
22 27 (8.65%) Degree
23 26 (8.33%) Video Conferencing
24 25 (8.01%) DNS
25 23 (7.37%) JIRA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (11.86%) Microsoft Exchange
2 10 (3.21%) Confluence
3 7 (2.24%) Skype for Business
4 5 (1.60%) SharePoint
5 4 (1.28%) Blackberry Enterprise Server
5 4 (1.28%) CMS
6 1 (0.32%) Apache
6 1 (0.32%) JBoss
6 1 (0.32%) nginx
6 1 (0.32%) Oracle SOA Suite
6 1 (0.32%) Red Hat Fuse
6 1 (0.32%) Tomcat
Applications
1 47 (15.06%) Microsoft Office
2 14 (4.49%) Microsoft Excel
3 4 (1.28%) Microsoft PowerPoint
4 2 (0.64%) MS Visio
5 1 (0.32%) AutoCAD
5 1 (0.32%) DaVinci Resolve
5 1 (0.32%) Revit
Business Applications
1 3 (0.96%) Endur
2 2 (0.64%) Dynamics CRM
2 2 (0.64%) Global One
2 2 (0.64%) SystmOne
3 1 (0.32%) Eikon
3 1 (0.32%) ION MarketView
3 1 (0.32%) NetSuite
3 1 (0.32%) Oracle 11i
3 1 (0.32%) Oracle Applications
3 1 (0.32%) Oracle Assets
3 1 (0.32%) Oracle EBS
3 1 (0.32%) Oracle EBS R12
3 1 (0.32%) Oracle E-Business Tax
3 1 (0.32%) Oracle Financials
3 1 (0.32%) Oracle General Ledger
3 1 (0.32%) Oracle Payables
3 1 (0.32%) Oracle Receivables
3 1 (0.32%) Temenos T24
3 1 (0.32%) thinkFolio
3 1 (0.32%) Unit4 Business World
Cloud Services
1 90 (28.85%) Microsoft 365
2 49 (15.71%) Azure
3 20 (6.41%) WhatsApp
4 14 (4.49%) AWS
5 12 (3.85%) Entra ID
6 5 (1.60%) Cloud Computing
6 5 (1.60%) OneDrive
7 4 (1.28%) Slack
8 3 (0.96%) Amazon EC2
8 3 (0.96%) Asana
8 3 (0.96%) Azure DevOps
8 3 (0.96%) Power Platform
9 2 (0.64%) Azure Monitor
9 2 (0.64%) GitHub
9 2 (0.64%) PaaS
10 1 (0.32%) Adobe Creative Cloud
10 1 (0.32%) Azure Data Factory
10 1 (0.32%) Azure Stack
10 1 (0.32%) Azure Storage
10 1 (0.32%) Dynamics 365
Communications & Networking
1 34 (10.90%) Firewall
2 28 (8.97%) VPN
3 25 (8.01%) DNS
4 15 (4.81%) LAN
4 15 (4.81%) TCP/IP
4 15 (4.81%) WAN
5 13 (4.17%) Internet
6 12 (3.85%) DHCP
7 11 (3.53%) SAN
8 10 (3.21%) Wi-Fi
9 8 (2.56%) Wireless
10 7 (2.24%) Cisco IOS
10 7 (2.24%) Skype
11 6 (1.92%) FTP
11 6 (1.92%) HTTP
11 6 (1.92%) VoIP
12 5 (1.60%) MPLS
13 4 (1.28%) SSH
13 4 (1.28%) VLAN
13 4 (1.28%) WebEx
Database & Business Intelligence
1 16 (5.13%) SQL Server
2 12 (3.85%) MySQL
3 6 (1.92%) Data Warehouse
3 6 (1.92%) PostgreSQL
3 6 (1.92%) Relational Database
4 4 (1.28%) Azure SQL Database
4 4 (1.28%) Oracle Database
5 3 (0.96%) MongoDB
5 3 (0.96%) NoSQL
6 2 (0.64%) Power BI
6 2 (0.64%) RDBMS
6 2 (0.64%) Sybase ASE
7 1 (0.32%) Data Lake
7 1 (0.32%) DB2
7 1 (0.32%) IDOL
7 1 (0.32%) MariaDB
7 1 (0.32%) SQL Server Integration Services
7 1 (0.32%) Tableau
Development Applications
1 23 (7.37%) JIRA
2 4 (1.28%) Git
3 3 (0.96%) Hudson
4 2 (0.64%) Jenkins
5 1 (0.32%) Selenium
General
1 95 (30.45%) Social Skills
2 74 (23.72%) Finance
3 28 (8.97%) Banking
4 20 (6.41%) Public Sector
5 17 (5.45%) Analytical Skills
6 14 (4.49%) Telecoms
7 10 (3.21%) Presentation Skills
8 8 (2.56%) Financial Institution
8 8 (2.56%) Organisational Skills
9 7 (2.24%) Legal
9 7 (2.24%) Retail
10 6 (1.92%) Front Office
11 5 (1.60%) Japanese Language
11 5 (1.60%) Law
11 5 (1.60%) Marketing
12 4 (1.28%) Investment Banking
13 3 (0.96%) Electronics
13 3 (0.96%) Inclusion and Diversity
13 3 (0.96%) Manufacturing
13 3 (0.96%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (2.88%) .NET
2 6 (1.92%) CSS
3 5 (1.60%) FIX Protocol
3 5 (1.60%) JSON
3 5 (1.60%) REST
3 5 (1.60%) Web Services
4 4 (1.28%) HTML
4 4 (1.28%) HTML5
5 3 (0.96%) Kafka
5 3 (0.96%) XMPP
6 2 (0.64%) ActiveX
6 2 (0.64%) ASP.NET
6 2 (0.64%) LDAP
6 2 (0.64%) Middleware
6 2 (0.64%) TIBCO EMS
7 1 (0.32%) SAML
7 1 (0.32%) SOAP
7 1 (0.32%) XML
7 1 (0.32%) XSD
7 1 (0.32%) XSLT
Miscellaneous
1 26 (8.33%) Video Conferencing
2 16 (5.13%) Data Centre
3 11 (3.53%) Data Protection Act
3 11 (3.53%) Management Information System
4 10 (3.21%) Onboarding
5 9 (2.88%) Blackberry
6 8 (2.56%) iPhone
6 8 (2.56%) Smartphone
7 6 (1.92%) Hedge funds
7 6 (1.92%) Linux Command Line
8 5 (1.60%) Analytical Mindset
9 3 (0.96%) BYOD
9 3 (0.96%) iPad
9 3 (0.96%) Self-Motivation
10 2 (0.64%) Clustering
10 2 (0.64%) Digital Signage
10 2 (0.64%) Replication
10 2 (0.64%) Social Media
10 2 (0.64%) Team-Oriented Environment
10 2 (0.64%) Wiki
Operating Systems
1 175 (56.09%) Windows
2 45 (14.42%) Windows 10
3 33 (10.58%) Linux
4 31 (9.94%) Windows Server
5 22 (7.05%) Windows 7
6 17 (5.45%) Windows Server 2016
7 13 (4.17%) Android
7 13 (4.17%) Windows Server 2012
8 12 (3.85%) Mac OS
9 10 (3.21%) Unix
10 7 (2.24%) Apple iOS
10 7 (2.24%) Red Hat Enterprise Linux
11 6 (1.92%) Mac OS X
11 6 (1.92%) Windows Server 2019
12 5 (1.60%) Windows 8
13 4 (1.28%) CentOS
14 3 (0.96%) Windows Server 2008
15 1 (0.32%) VMS
15 1 (0.32%) Windows Mobile
Processes & Methodologies
1 58 (18.59%) Customer Service
2 41 (13.14%) Problem-Solving
3 39 (12.50%) ITIL
4 22 (7.05%) Disaster Recovery
5 19 (6.09%) Asset Management
5 19 (6.09%) Service Delivery
6 18 (5.77%) Incident Management
7 17 (5.45%) Migration
7 17 (5.45%) Service Management
7 17 (5.45%) Workflow
8 16 (5.13%) Customer Experience
9 12 (3.85%) Business Continuity
9 12 (3.85%) ITSM
10 11 (3.53%) Data Protection
10 11 (3.53%) Infrastructure Engineering
11 10 (3.21%) DevOps
11 10 (3.21%) Proactive Monitoring
12 9 (2.88%) Agile
12 9 (2.88%) Decision-Making
12 9 (2.88%) Server Patching
Programming Languages
1 31 (9.94%) PowerShell
2 28 (8.97%) SQL
3 18 (5.77%) Python
4 14 (4.49%) Java
5 11 (3.53%) C#
5 11 (3.53%) Shell Script
6 6 (1.92%) Bash
7 4 (1.28%) Korn
7 4 (1.28%) Perl
7 4 (1.28%) PHP
7 4 (1.28%) T-SQL
8 3 (0.96%) VBA
9 2 (0.64%) C++
9 2 (0.64%) F#
9 2 (0.64%) tcsh
9 2 (0.64%) VB
10 1 (0.32%) PL/SQL
10 1 (0.32%) R
10 1 (0.32%) Scala
10 1 (0.32%) XPath
Qualifications
1 48 (15.38%) Security Cleared
2 36 (11.54%) SC Cleared
3 27 (8.65%) Degree
4 11 (3.53%) DV Cleared
4 11 (3.53%) Microsoft Certification
5 6 (1.92%) DBS Check
6 5 (1.60%) ITIL Certification
7 4 (1.28%) Cisco Certification
8 3 (0.96%) A+ Certification
8 3 (0.96%) CCNA
8 3 (0.96%) CCNP
8 3 (0.96%) Computer Science Degree
8 3 (0.96%) MCSE
9 2 (0.64%) ITIL Foundation Certificate
9 2 (0.64%) MCP
9 2 (0.64%) MCSA
10 1 (0.32%) AWS Certification
10 1 (0.32%) AWS Certified Cloud Practitioner
10 1 (0.32%) AWS Certified Solutions Architect
10 1 (0.32%) JNCIA
Quality Assurance & Compliance
1 16 (5.13%) SLA
2 4 (1.28%) ISO/IEC 27001
2 4 (1.28%) QA
3 3 (0.96%) Accessibility
4 1 (0.32%) COBIT
4 1 (0.32%) COPPA
4 1 (0.32%) Cyber Essentials
4 1 (0.32%) GDPR
4 1 (0.32%) HIPAA
4 1 (0.32%) IASME
4 1 (0.32%) ISO 22301
4 1 (0.32%) NIST
4 1 (0.32%) NIST 800
System Software
1 98 (31.41%) Active Directory
2 11 (3.53%) VMware Infrastructure
3 9 (2.88%) Hyper-V
4 5 (1.60%) Firmware
5 4 (1.28%) NFS
6 3 (0.96%) Virtual Machines
6 3 (0.96%) vSphere
7 2 (0.64%) Docker
7 2 (0.64%) Virtual Desktop
7 2 (0.64%) XenApp
8 1 (0.32%) BitLocker
8 1 (0.32%) Virtual Servers
8 1 (0.32%) XenDesktop
Systems Management
1 41 (13.14%) SCCM
2 20 (6.41%) Microsoft Intune
3 7 (2.24%) Jamf Pro
4 4 (1.28%) Data Guard
5 3 (0.96%) Ansible
5 3 (0.96%) Grafana
5 3 (0.96%) ITRS Geneos
5 3 (0.96%) Kubernetes
5 3 (0.96%) SCOM
5 3 (0.96%) SCVMM
5 3 (0.96%) Single Sign-On
5 3 (0.96%) WSUS
6 2 (0.64%) Control-M
6 2 (0.64%) Failover Clustering
6 2 (0.64%) Puppet
6 2 (0.64%) systemd
7 1 (0.32%) FortiGate
7 1 (0.32%) PaperCut
7 1 (0.32%) TIBCO Hawk
7 1 (0.32%) vRealize
Vendors
1 102 (32.69%) Microsoft
2 40 (12.82%) Citrix
3 35 (11.22%) ServiceNow
4 27 (8.65%) Cisco
5 19 (6.09%) Bloomberg
6 18 (5.77%) HP
7 17 (5.45%) Apple
8 13 (4.17%) CheckPoint
8 13 (4.17%) Oracle
9 12 (3.85%) Red Hat
9 12 (3.85%) VMware
10 11 (3.53%) Avaya
10 11 (3.53%) EMC
11 10 (3.21%) Atlassian
11 10 (3.21%) Refinitiv
12 9 (2.88%) Dell
13 6 (1.92%) Adobe
13 6 (1.92%) Google
13 6 (1.92%) IBM
14 5 (1.60%) Palo Alto