Service Delivery Contracts in London

Service Delivery
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 185 201 189
Rank change year-on-year +16 -12 +36
Contract jobs citing Service Delivery 223 334 587
As % of all contract jobs advertised in London 1.27% 1.31% 1.51%
As % of the Processes & Methodologies category 1.44% 1.44% 1.64%
Number of daily rates quoted 171 259 414
10th Percentile £200 £219 £258
25th Percentile £313 £363 £425
Median daily rate (50th Percentile) £475 £500 £550
Median % change year-on-year -5.00% -9.09% +10.00%
75th Percentile £638 £600 £650
90th Percentile £700 £688 £750
England median daily rate £475 £525 £525
% change year-on-year -9.52% - +13.51%
Number of hourly rates quoted 9 2 15
10th Percentile £15.90 £22.66 £17.30
25th Percentile £16.25 £28.26 £20.00
Median hourly rate £16.86 £38.22 £26.00
Median % change year-on-year -55.88% +46.98% +52.94%
75th Percentile £23.75 £48.80 £28.38
90th Percentile £30.46 £54.77 £32.50
England median hourly rate £15.00 £19.00 £14.50
% change year-on-year -21.05% +31.03% -20.55%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,473 23,264 35,752
As % of all contract IT jobs advertised in London 88.29% 90.93% 92.20%
Number of daily rates quoted 11,093 16,856 26,215
10th Percentile £340 £375 £394
25th Percentile £449 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £545
% change year-on-year -4.55% +0.92% +9.00%
Number of hourly rates quoted 320 265 402
10th Percentile £15.50 £18.00 £16.50
25th Percentile £20.00 £22.49 £23.91
Median hourly rate £28.00 £39.00 £35.50
Median % change year-on-year -28.21% +9.86% +8.07%
75th Percentile £48.75 £64.50 £50.00
90th Percentile £68.08 £82.50 £67.50
England median hourly rate £37.50 £37.15 £25.00
% change year-on-year +0.94% +48.60% +11.11%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 2 June 2024.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 2 June 2024.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 38 £450 +7.14% 28
West London +26 10 £310 -46.09% 15
South London 0 6 £408 -24.54% 4
East London -6 1 £200 -60.00% 12
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.59%) Microsoft Exchange
2 7 (3.14%) SharePoint
3 6 (2.69%) CMS
4 4 (1.79%) Skype for Business
5 3 (1.35%) Adobe Experience Manager
6 1 (0.45%) Apache
6 1 (0.45%) Confluence
6 1 (0.45%) IIS
6 1 (0.45%) Tomcat
Applications
1 23 (10.31%) Microsoft Office
2 14 (6.28%) Microsoft Excel
3 4 (1.79%) Microsoft PowerPoint
3 4 (1.79%) MS Visio
Business Applications
1 3 (1.35%) Infor SunSystems
1 3 (1.35%) SAP ERP
1 3 (1.35%) SAP S/4HANA
1 3 (1.35%) Shopify
2 2 (0.90%) SystmOne
3 1 (0.45%) Aladdin
3 1 (0.45%) OPENHousing
3 1 (0.45%) Remedy ITSM
3 1 (0.45%) SAP MDM
Cloud Services
1 34 (15.25%) Microsoft 365
2 24 (10.76%) Azure
3 14 (6.28%) AWS
4 8 (3.59%) SaaS
5 6 (2.69%) Dynamics 365
6 5 (2.24%) Azure Storage
6 5 (2.24%) Power Platform
7 3 (1.35%) BigCommerce
7 3 (1.35%) OneDrive
8 2 (0.90%) Amazon GuardDuty
8 2 (0.90%) Azure Data Factory
8 2 (0.90%) Azure DevOps
8 2 (0.90%) Azure Sentinel
8 2 (0.90%) Datadog
8 2 (0.90%) Entra ID
8 2 (0.90%) Figma
9 1 (0.45%) Amazon EKS
9 1 (0.45%) Nutanix
9 1 (0.45%) PowerApps
9 1 (0.45%) Snowflake
Communications & Networking
1 25 (11.21%) Firewall
2 11 (4.93%) VPN
3 4 (1.79%) DNS
3 4 (1.79%) Skype
4 3 (1.35%) DHCP
4 3 (1.35%) SD-WAN
4 3 (1.35%) WLAN
5 2 (0.90%) Ethernet
5 2 (0.90%) Internet
5 2 (0.90%) Intranet
5 2 (0.90%) MPLS
5 2 (0.90%) SDH
5 2 (0.90%) WAN
6 1 (0.45%) BGP
6 1 (0.45%) EIGRP
6 1 (0.45%) HTTP
6 1 (0.45%) OSPF
6 1 (0.45%) PPP
6 1 (0.45%) SNMP
6 1 (0.45%) TACACS
Database & Business Intelligence
1 5 (2.24%) MySQL
2 4 (1.79%) Apache Cassandra
2 4 (1.79%) NoSQL
2 4 (1.79%) Redis
2 4 (1.79%) Tableau
3 3 (1.35%) GIS
3 3 (1.35%) Power BI
3 3 (1.35%) Relational Database
3 3 (1.35%) SQL Server
4 2 (0.90%) Amazon RDS
4 2 (0.90%) Oracle Database
4 2 (0.90%) Oracle Database 10g
4 2 (0.90%) RDBMS
4 2 (0.90%) SQL Server Reporting Services
5 1 (0.45%) Data Warehouse
5 1 (0.45%) DB2
5 1 (0.45%) MariaDB
5 1 (0.45%) Spatial Data
5 1 (0.45%) SQL Server Integration Services
Development Applications
1 4 (1.79%) Gatling
1 4 (1.79%) Git
1 4 (1.79%) Mockito
1 4 (1.79%) ScalaTest
2 3 (1.35%) Maven
3 2 (0.90%) JIRA
4 1 (0.45%) Bitbucket
4 1 (0.45%) Cypress.io
4 1 (0.45%) Jenkins
4 1 (0.45%) Oracle Forms
General
1 86 (38.57%) Social Skills
2 57 (25.56%) Finance
3 28 (12.56%) Public Sector
4 26 (11.66%) Analytical Skills
5 13 (5.83%) Local Government
6 8 (3.59%) Banking
6 8 (3.59%) Influencing Skills
7 7 (3.14%) Telecoms
8 6 (2.69%) French Language
8 6 (2.69%) Legal
8 6 (2.69%) Marketing
8 6 (2.69%) Presentation Skills
9 5 (2.24%) German Language
9 5 (2.24%) Organisational Skills
10 4 (1.79%) Military
11 3 (1.35%) Back Office
11 3 (1.35%) Financial Institution
11 3 (1.35%) Retail
12 2 (0.90%) Front Office
12 2 (0.90%) Wholesale Banking
Job Titles
1 37 (16.59%) Service Manager
2 36 (16.14%) Delivery Manager
3 32 (14.35%) Service Delivery Manager
4 31 (13.90%) Senior
5 19 (8.52%) Network Engineer
5 19 (8.52%) Project Manager
5 19 (8.52%) Support Engineer
6 15 (6.73%) Analyst
7 13 (5.83%) Senior Network Engineer
8 10 (4.48%) Developer
8 10 (4.48%) Lead
8 10 (4.48%) Network Operations Engineer
8 10 (4.48%) Operations Engineer
8 10 (4.48%) Senior Network Operations Engineer
8 10 (4.48%) Senior Operations Engineer
9 9 (4.04%) ITIL Manager
9 9 (4.04%) ITIL Service Manager
10 8 (3.59%) Consultant
10 8 (3.59%) Desktop Engineer
11 7 (3.14%) Desktop Support
Libraries, Frameworks & Software Standards
1 7 (3.14%) CSS
1 7 (3.14%) Spring
1 7 (3.14%) Spring MVC
1 7 (3.14%) Web Services
2 5 (2.24%) REST
2 5 (2.24%) RESTful
3 4 (1.79%) Akka
3 4 (1.79%) Hibernate
3 4 (1.79%) JPA
3 4 (1.79%) Play Framework
3 4 (1.79%) spray
3 4 (1.79%) XMPP
4 3 (1.35%) .NET
4 3 (1.35%) AngularJS
4 3 (1.35%) HTML
4 3 (1.35%) J2EE
4 3 (1.35%) jQuery
4 3 (1.35%) Sass
4 3 (1.35%) Twitter Bootstrap
4 3 (1.35%) VML
Miscellaneous
1 20 (8.97%) Management Information System
2 11 (4.93%) CMDB
3 6 (2.69%) Data Protection Act
4 5 (2.24%) Onboarding
4 5 (2.24%) Product Ownership
5 4 (1.79%) Blackberry
5 4 (1.79%) BYOD
5 4 (1.79%) Self-Motivation
6 3 (1.35%) Greenfield Project
7 2 (0.90%) Analytical Mindset
7 2 (0.90%) FMCG
7 2 (0.90%) iPad
7 2 (0.90%) NHS
7 2 (0.90%) Taxonomies
7 2 (0.90%) Video Conferencing
8 1 (0.45%) Algorithms
8 1 (0.45%) Data Structures
8 1 (0.45%) Enterprise Storage
8 1 (0.45%) Hedge funds
8 1 (0.45%) Life Science
Operating Systems
1 37 (16.59%) Windows
2 13 (5.83%) Linux
3 9 (4.04%) Windows 10
3 9 (4.04%) Windows 7
4 8 (3.59%) Unix
5 4 (1.79%) Windows Server
6 2 (0.90%) Android
6 2 (0.90%) Apple iOS
6 2 (0.90%) OpenVMS
6 2 (0.90%) VMS
6 2 (0.90%) Windows XP
7 1 (0.45%) Mac OS
Processes & Methodologies
1 66 (29.60%) ITIL
2 41 (18.39%) Customer Service
3 40 (17.94%) Agile
4 39 (17.49%) Service Management
5 36 (16.14%) Problem-Solving
6 31 (13.90%) ITSM
7 24 (10.76%) Project Management
7 24 (10.76%) Roadmaps
8 20 (8.97%) Change Management
8 20 (8.97%) Continuous Improvement
8 20 (8.97%) Risk Management
9 18 (8.07%) Incident Management
10 15 (6.73%) Decision-Making
11 14 (6.28%) Business Case
12 13 (5.83%) Customer Experience
12 13 (5.83%) Data Protection
13 12 (5.38%) Asset Management
14 11 (4.93%) Project Delivery
14 11 (4.93%) Scrum
15 10 (4.48%) ERP
Programming Languages
1 13 (5.83%) SQL
2 8 (3.59%) Java
3 6 (2.69%) JavaScript
4 4 (1.79%) Scala
5 3 (1.35%) Python
6 2 (0.90%) Apex Code
6 2 (0.90%) Bash
6 2 (0.90%) COBOL
6 2 (0.90%) DCL
7 1 (0.45%) C
7 1 (0.45%) C++
7 1 (0.45%) R
7 1 (0.45%) Shell Script
7 1 (0.45%) T-SQL
7 1 (0.45%) TypeScript
Qualifications
1 45 (20.18%) Security Cleared
2 22 (9.87%) DV Cleared
3 19 (8.52%) Degree
4 15 (6.73%) SC Cleared
5 5 (2.24%) Azure Certification
5 5 (2.24%) ITIL Certification
5 5 (2.24%) PMP
6 4 (1.79%) BPSS Clearance
6 4 (1.79%) DBS Check
7 3 (1.35%) CCA
7 3 (1.35%) Citrix Certification
7 3 (1.35%) Computer Science Degree
7 3 (1.35%) ITIL Foundation Certificate
7 3 (1.35%) Master's Degree
7 3 (1.35%) PMI Certification
8 2 (0.90%) A+ Certification
8 2 (0.90%) AWS Certification
8 2 (0.90%) AWS Certified Cloud Practitioner
8 2 (0.90%) MCP
8 2 (0.90%) Microsoft Certification
Quality Assurance & Compliance
1 23 (10.31%) SLA
2 11 (4.93%) Data Quality
3 8 (3.59%) ISO/IEC 27001
4 4 (1.79%) GDPR
5 3 (1.35%) QA
6 2 (0.90%) WCAG
7 1 (0.45%) Cyber Essentials
7 1 (0.45%) GRC
7 1 (0.45%) GxP
7 1 (0.45%) ISO/IEC 20000
7 1 (0.45%) NIST
7 1 (0.45%) PMO
System Software
1 26 (11.66%) Active Directory
2 5 (2.24%) Docker
3 4 (1.79%) Hyper-V
3 4 (1.79%) Virtual Desktop
3 4 (1.79%) VMware Infrastructure
Systems Management
1 5 (2.24%) Kubernetes
1 5 (2.24%) Microsoft Intune
1 5 (2.24%) SCCM
2 4 (1.79%) Grafana
2 4 (1.79%) Prometheus
2 4 (1.79%) Single Sign-On
3 3 (1.35%) FortiGate
4 2 (0.90%) Ansible
4 2 (0.90%) Rundeck
5 1 (0.45%) NetBackup
5 1 (0.45%) Terraform
Vendors
1 49 (21.97%) Microsoft
2 38 (17.04%) ServiceNow
3 14 (6.28%) Citrix
4 10 (4.48%) Dell
4 10 (4.48%) SAP
5 8 (3.59%) Salesforce
6 7 (3.14%) Apple
6 7 (3.14%) Google
6 7 (3.14%) Oracle
7 6 (2.69%) Cisco
8 5 (2.24%) VMware
9 4 (1.79%) Becrypt
9 4 (1.79%) Juniper
10 3 (1.35%) Adobe
10 3 (1.35%) CheckPoint
10 3 (1.35%) HP
10 3 (1.35%) Intel
10 3 (1.35%) Sage
10 3 (1.35%) Sitecore
11 2 (0.90%) Sun