Desktop Support Contracts in London

Desktop Support
England > London

The median Desktop Support daily rate in London is £190, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 269 308 393
Rank change year-on-year +39 +85 +53
Contract jobs requiring a Desktop Support 131 176 214
As % of all contract jobs advertised in London 0.74% 0.70% 0.56%
As % of the Job Titles category 0.79% 0.74% 0.58%
Number of daily rates quoted 82 114 153
10th Percentile £123 £133 £130
25th Percentile £147 £140 £158
Median daily rate (50th Percentile) £190 £210 £200
Median % change year-on-year -9.52% +5.00% -9.09%
75th Percentile £269 £250 £244
90th Percentile £395 £300 £287
England median daily rate £200 £200 £190
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 16 18 14
10th Percentile £17.19 £24.33 £12.91
25th Percentile £19.70 - £16.25
Median hourly rate £21.00 £25.71 £21.00
Median % change year-on-year -18.32% +22.43% +13.51%
75th Percentile £25.39 - £26.56
90th Percentile £25.71 - £45.13
England median hourly rate £21.00 £23.25 £19.61
% change year-on-year -9.68% +18.58% +12.04%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,560 23,906 36,699
% of contract IT jobs with a recognized job title 93.67% 95.05% 95.32%
Number of daily rates quoted 11,921 17,459 27,030
10th Percentile £325 £363 £375
25th Percentile £440 £463 £475
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 324 281 404
10th Percentile £16.00 £17.98 £16.25
25th Percentile £20.17 £22.63 £23.75
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +7.12%
75th Percentile £46.59 £63.75 £49.25
90th Percentile £66.85 £82.25 £67.50
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Desktop Support in London.

Daily rate trend for Desktop Support in London

Desktop Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing Desktop Support in London over the 6 months to 12 June 2024.

Daily rate histogram for Desktop Support in London

Desktop Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Desktop Support in London.

Hourly rate trend for Desktop Support in London

Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +12 22 £161 +5.74%
West London +22 9 £250 +78.57% 2
South London +5 1 £240 +39.13% 1
East London -7 1 £125 -16.67%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 June 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Desktop Support in the job title.

1 93 (70.99%) Windows
2 52 (39.69%) Microsoft
3 47 (35.88%) Microsoft 365
4 45 (34.35%) Social Skills
5 43 (32.82%) Active Directory
6 39 (29.77%) Customer Service
7 35 (26.72%) Microsoft Office
8 33 (25.19%) Windows 10
9 31 (23.66%) SCCM
10 20 (15.27%) Azure
11 17 (12.98%) ITIL
11 17 (12.98%) Asset Management
12 16 (12.21%) Finance
12 16 (12.21%) ServiceNow
12 16 (12.21%) Problem-Solving
13 15 (11.45%) Microsoft Exchange
14 14 (10.69%) VPN
14 14 (10.69%) Security Cleared
15 13 (9.92%) Windows 7
15 13 (9.92%) Windows Server
15 13 (9.92%) Banking
16 12 (9.16%) Degree
17 11 (8.40%) Microsoft Intune
17 11 (8.40%) Organisational Skills
17 11 (8.40%) SLA
18 10 (7.63%) Citrix
18 10 (7.63%) Apple
18 10 (7.63%) Mac OS
18 10 (7.63%) Video Conferencing
19 9 (6.87%) SC Cleared

Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.45%) Microsoft Exchange
2 3 (2.29%) Blackberry Enterprise Server
3 2 (1.53%) CMS
3 2 (1.53%) Skype for Business
Applications
1 35 (26.72%) Microsoft Office
2 4 (3.05%) Microsoft Excel
3 3 (2.29%) Microsoft PowerPoint
4 1 (0.76%) DaVinci Resolve
4 1 (0.76%) Microsoft Project
4 1 (0.76%) Trello
Cloud Services
1 47 (35.88%) Microsoft 365
2 20 (15.27%) Azure
3 7 (5.34%) Entra ID
4 2 (1.53%) Amazon EC2
4 2 (1.53%) AWS
4 2 (1.53%) Slack
5 1 (0.76%) Azure Stack
5 1 (0.76%) Google Sheets
5 1 (0.76%) OneDrive
5 1 (0.76%) WhatsApp
Communications & Networking
1 14 (10.69%) VPN
2 9 (6.87%) LAN
3 8 (6.11%) DNS
3 8 (6.11%) Firewall
3 8 (6.11%) WAN
3 8 (6.11%) Wireless
4 6 (4.58%) Internet
5 3 (2.29%) Wi-Fi
6 2 (1.53%) Remote Desktop
6 2 (1.53%) Skype
7 1 (0.76%) Cisco IOS
7 1 (0.76%) FTP
7 1 (0.76%) SAN
7 1 (0.76%) TCP/IP
7 1 (0.76%) VoIP
Database & Business Intelligence
1 3 (2.29%) SQL Server
2 1 (0.76%) Tableau
Development Applications
1 2 (1.53%) JIRA
2 1 (0.76%) Hudson
General
1 45 (34.35%) Social Skills
2 16 (12.21%) Finance
3 13 (9.92%) Banking
4 11 (8.40%) Organisational Skills
5 8 (6.11%) Legal
6 7 (5.34%) Analytical Skills
7 6 (4.58%) Presentation Skills
8 5 (3.82%) Public Sector
9 4 (3.05%) Inclusion and Diversity
9 4 (3.05%) Investment Banking
9 4 (3.05%) Mandarin Language
9 4 (3.05%) Telecoms
10 3 (2.29%) Retail
11 2 (1.53%) Front Office
12 1 (0.76%) Aerospace
12 1 (0.76%) Dutch Language
12 1 (0.76%) Law
12 1 (0.76%) Manufacturing
12 1 (0.76%) Multimedia
12 1 (0.76%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.53%) XMPP
2 1 (0.76%) X-Windows
Miscellaneous
1 10 (7.63%) Video Conferencing
2 8 (6.11%) Blackberry
2 8 (6.11%) Management Information System
2 8 (6.11%) Smartphone
3 6 (4.58%) iPhone
4 4 (3.05%) Data Protection Act
5 3 (2.29%) iPad
5 3 (2.29%) Wiki
6 2 (1.53%) BYOD
6 2 (1.53%) CMDB
6 2 (1.53%) Onboarding
6 2 (1.53%) PDA
7 1 (0.76%) Data Centre
7 1 (0.76%) Enterprise Software
7 1 (0.76%) Handset
Operating Systems
1 93 (70.99%) Windows
2 33 (25.19%) Windows 10
3 13 (9.92%) Windows 7
3 13 (9.92%) Windows Server
4 10 (7.63%) Mac OS
5 9 (6.87%) Android
6 5 (3.82%) Apple iOS
6 5 (3.82%) Mac OS X
6 5 (3.82%) Windows 8
6 5 (3.82%) Windows Server 2012
7 1 (0.76%) Linux
Processes & Methodologies
1 39 (29.77%) Customer Service
2 17 (12.98%) Asset Management
2 17 (12.98%) ITIL
3 16 (12.21%) Problem-Solving
4 9 (6.87%) ITSM
5 8 (6.11%) Time Management
6 7 (5.34%) Inventory Management
7 6 (4.58%) Break/Fix
7 6 (4.58%) Customer Experience
7 6 (4.58%) Decision-Making
8 5 (3.82%) Change Management
8 5 (3.82%) Data Protection
8 5 (3.82%) Investment Management
8 5 (3.82%) Service Delivery
9 4 (3.05%) Logistics
9 4 (3.05%) Migration
9 4 (3.05%) Performance Management
9 4 (3.05%) Problem Management
9 4 (3.05%) Root Cause Analysis
9 4 (3.05%) Server Management
Programming Languages
1 2 (1.53%) Python
2 1 (0.76%) PowerShell
Qualifications
1 14 (10.69%) Security Cleared
2 12 (9.16%) Degree
3 9 (6.87%) SC Cleared
4 6 (4.58%) Microsoft Certification
5 2 (1.53%) ITIL Certification
6 1 (0.76%) AWS Certification
6 1 (0.76%) AWS Certified Cloud Practitioner
6 1 (0.76%) AWS Certified Solutions Architect
6 1 (0.76%) BPSS Clearance
6 1 (0.76%) CCNA
6 1 (0.76%) CCNP
6 1 (0.76%) Cisco Certification
6 1 (0.76%) CISM
6 1 (0.76%) CISSP
6 1 (0.76%) ITIL Foundation Certificate
6 1 (0.76%) MCP
6 1 (0.76%) MCSA
6 1 (0.76%) MCSE
Quality Assurance & Compliance
1 11 (8.40%) SLA
2 3 (2.29%) Accessibility
2 3 (2.29%) ISO/IEC 27001
3 1 (0.76%) QA
System Software
1 43 (32.82%) Active Directory
2 7 (5.34%) Hyper-V
3 5 (3.82%) Firmware
4 4 (3.05%) Virtual Servers
5 2 (1.53%) Virtual Machines
Systems Management
1 31 (23.66%) SCCM
2 11 (8.40%) Microsoft Intune
3 5 (3.82%) WSUS
4 4 (3.05%) Jamf Pro
5 2 (1.53%) AirWatch
Vendors
1 52 (39.69%) Microsoft
2 16 (12.21%) ServiceNow
3 10 (7.63%) Apple
3 10 (7.63%) Citrix
4 9 (6.87%) Bloomberg
5 6 (4.58%) Cisco
5 6 (4.58%) Dell
6 5 (3.82%) HP
6 5 (3.82%) Reuters
6 5 (3.82%) Veeam
7 4 (3.05%) Adobe
7 4 (3.05%) TOWER Software
8 3 (2.29%) Ivanti
8 3 (2.29%) Okta
9 2 (1.53%) Becrypt
9 2 (1.53%) iManage
9 2 (1.53%) Refinitiv
10 1 (0.76%) FactSet
10 1 (0.76%) Google
10 1 (0.76%) Meraki