Desktop Support Contracts in England

Desktop Support
UK > England

The median Desktop Support daily rate in England is £200 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
2 Jun 2024		 Same period 2023 Same period 2022
Rank 291 281 328
Rank change year-on-year -10 +47 +90
Contract jobs requiring a Desktop Support 263 442 595
As % of all contract jobs advertised in England 0.71% 0.93% 0.84%
As % of the Job Titles category 0.77% 0.98% 0.88%
Number of daily rates quoted 186 308 418
10th Percentile £126 £140 £130
25th Percentile £150 £170 £150
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% +8.57%
75th Percentile £225 £244 £238
90th Percentile £273 £286 £260
UK median daily rate £200 £200 £190
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 27 43 60
10th Percentile £16.70 £15.42 £15.45
25th Percentile £19.07 £17.91 £16.49
Median hourly rate £21.00 £23.50 £19.61
Median % change year-on-year -10.64% +19.85% +12.04%
75th Percentile £27.88 £25.71 £23.75
90th Percentile £30.25 £28.14 £27.75
UK median hourly rate £21.00 £23.50 £19.22
% change year-on-year -10.64% +22.30% +13.97%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,255 45,148 67,437
% of contract IT jobs with a recognized job title 92.76% 94.56% 95.41%
Number of daily rates quoted 22,555 32,138 48,275
10th Percentile £285 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +6.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 2,585 1,311 1,778
10th Percentile £12.86 £14.25 £12.54
25th Percentile £16.30 £20.00 £15.75
Median hourly rate £37.75 £45.00 £23.91
Median % change year-on-year -16.11% +88.21% +11.47%
75th Percentile £62.00 £65.38 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +14.34%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support in England.

Daily rate trend for Desktop Support in England

Desktop Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support in England over the 6 months to 2 June 2024.

Daily rate histogram for Desktop Support in England

Desktop Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support in England.

Hourly rate trend for Desktop Support in England

Desktop Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support in England over the 6 months to 2 June 2024.

Hourly rate histogram for Desktop Support in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +56 132 £200 -4.76% 17
South East -31 48 £205 +1.82% 5
South West -12 30 £190 -5.00% 9
North of England +2 27 £175 -12.50% 8
North West +11 16 £140 -32.12% 5
East of England -14 14 £175 -7.89% 7
Midlands +8 12 £150 -25.47% 4
West Midlands +3 7 £165 +13.79% 3
North East +11 6 £190 +8.57% 1
East Midlands +5 5 £122 -43.26% 1
Yorkshire 0 5 £195 -11.36% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 June 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support in the job title.

1 199 (75.67%) Windows
2 108 (41.06%) Microsoft
3 100 (38.02%) Social Skills
4 99 (37.64%) Microsoft 365
5 92 (34.98%) Active Directory
6 91 (34.60%) Windows 10
7 69 (26.24%) Customer Service
8 67 (25.48%) SCCM
9 66 (25.10%) Microsoft Office
10 51 (19.39%) Problem-Solving
11 49 (18.63%) ITIL
12 48 (18.25%) Security Cleared
13 37 (14.07%) Windows 7
14 33 (12.55%) Finance
15 31 (11.79%) Azure
16 29 (11.03%) Microsoft Exchange
17 28 (10.65%) VPN
17 28 (10.65%) ServiceNow
18 26 (9.89%) Organisational Skills
19 25 (9.51%) Asset Management
19 25 (9.51%) SC Cleared
20 22 (8.37%) Microsoft Intune
21 21 (7.98%) Degree
22 19 (7.22%) Public Sector
22 19 (7.22%) Driving Licence
22 19 (7.22%) Windows Server
23 18 (6.84%) SLA
23 18 (6.84%) HP
23 18 (6.84%) Apple
24 17 (6.46%) Telecoms

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (11.03%) Microsoft Exchange
2 9 (3.42%) SharePoint
3 7 (2.66%) Blackberry Enterprise Server
4 4 (1.52%) CMS
4 4 (1.52%) Skype for Business
5 1 (0.38%) IIS
Applications
1 66 (25.10%) Microsoft Office
2 5 (1.90%) Microsoft Excel
3 4 (1.52%) Microsoft PowerPoint
4 1 (0.38%) DaVinci Resolve
4 1 (0.38%) MS Visio
Business Applications
1 2 (0.76%) Shopify
Cloud Services
1 99 (37.64%) Microsoft 365
2 31 (11.79%) Azure
3 9 (3.42%) Entra ID
4 5 (1.90%) OneDrive
5 2 (0.76%) Amazon EC2
5 2 (0.76%) AWS
5 2 (0.76%) BigCommerce
6 1 (0.38%) Azure Stack
6 1 (0.38%) Google Sheets
6 1 (0.38%) SaaS
6 1 (0.38%) Slack
6 1 (0.38%) WhatsApp
Communications & Networking
1 28 (10.65%) VPN
2 16 (6.08%) LAN
3 12 (4.56%) Wi-Fi
4 11 (4.18%) DNS
4 11 (4.18%) WAN
5 10 (3.80%) Firewall
5 10 (3.80%) Wireless
6 9 (3.42%) Internet
7 4 (1.52%) Skype
7 4 (1.52%) WebEx
8 3 (1.14%) DHCP
8 3 (1.14%) VLAN
9 2 (0.76%) Cisco IOS
9 2 (0.76%) Network Security
9 2 (0.76%) Remote Desktop
10 1 (0.38%) FTP
10 1 (0.38%) SAN
10 1 (0.38%) Structured Cabling
10 1 (0.38%) TCP/IP
10 1 (0.38%) VoIP
Database & Business Intelligence
1 5 (1.90%) SQL Server
Development Applications
1 3 (1.14%) JIRA
2 1 (0.38%) Hudson
General
1 100 (38.02%) Social Skills
2 33 (12.55%) Finance
3 26 (9.89%) Organisational Skills
4 19 (7.22%) Public Sector
5 17 (6.46%) Telecoms
6 16 (6.08%) Banking
7 15 (5.70%) Manufacturing
8 14 (5.32%) Marketing
8 14 (5.32%) Presentation Skills
9 12 (4.56%) Electronics
10 9 (3.42%) Analytical Skills
11 8 (3.04%) Legal
12 6 (2.28%) Retail
13 4 (1.52%) Inclusion and Diversity
13 4 (1.52%) Investment Banking
13 4 (1.52%) Mandarin Language
13 4 (1.52%) Pharmaceutical
14 3 (1.14%) Aviation
15 2 (0.76%) Front Office
16 1 (0.38%) Aerospace
Libraries, Frameworks & Software Standards
1 5 (1.90%) XMPP
2 2 (0.76%) VML
3 1 (0.38%) X-Windows
Miscellaneous
1 19 (7.22%) Driving Licence
2 15 (5.70%) iPhone
2 15 (5.70%) Management Information System
3 14 (5.32%) Video Conferencing
4 12 (4.56%) NHS
5 11 (4.18%) Blackberry
6 10 (3.80%) Onboarding
6 10 (3.80%) Smartphone
7 9 (3.42%) iPad
8 5 (1.90%) CMDB
8 5 (1.90%) Data Centre
9 4 (1.52%) Data Protection Act
9 4 (1.52%) EPoS
9 4 (1.52%) Self-Motivation
10 3 (1.14%) Wiki
11 2 (0.76%) BYOD
12 1 (0.38%) Enterprise Software
12 1 (0.38%) Hedge funds
12 1 (0.38%) Life Science
12 1 (0.38%) Smartcard
Operating Systems
1 199 (75.67%) Windows
2 91 (34.60%) Windows 10
3 37 (14.07%) Windows 7
4 19 (7.22%) Windows Server
5 15 (5.70%) Mac OS
6 13 (4.94%) Android
7 9 (3.42%) Apple iOS
8 7 (2.66%) Windows 8
9 6 (2.28%) Mac OS X
10 5 (1.90%) Windows Server 2012
11 4 (1.52%) Windows Vista
12 1 (0.38%) Linux
12 1 (0.38%) Windows XP
Processes & Methodologies
1 69 (26.24%) Customer Service
2 51 (19.39%) Problem-Solving
3 49 (18.63%) ITIL
4 25 (9.51%) Asset Management
5 15 (5.70%) Hardware Maintenance
6 14 (5.32%) Time Management
7 13 (4.94%) Break/Fix
7 13 (4.94%) ITSM
8 12 (4.56%) Business Intelligence
8 12 (4.56%) Digital Marketing
8 12 (4.56%) Inventory Management
8 12 (4.56%) Programme Management
9 11 (4.18%) Customer Experience
9 11 (4.18%) Decision-Making
9 11 (4.18%) Service Delivery
10 9 (3.42%) Mobile Device Management
10 9 (3.42%) Patch Management
11 8 (3.04%) Migration
12 7 (2.66%) Root Cause Analysis
12 7 (2.66%) Service Management
Programming Languages
1 11 (4.18%) PowerShell
2 4 (1.52%) Python
Qualifications
1 48 (18.25%) Security Cleared
2 25 (9.51%) SC Cleared
3 21 (7.98%) Degree
4 17 (6.46%) DV Cleared
5 11 (4.18%) Microsoft Certification
6 6 (2.28%) BPSS Clearance
6 6 (2.28%) ITIL Certification
7 3 (1.14%) A+ Certification
8 2 (0.76%) IBM Certification
8 2 (0.76%) MCP
9 1 (0.38%) AWS Certification
9 1 (0.38%) CCNA
9 1 (0.38%) CCNP
9 1 (0.38%) Cisco Certification
9 1 (0.38%) CISM
9 1 (0.38%) CISSP
9 1 (0.38%) ITIL Foundation Certificate
9 1 (0.38%) MCDST
9 1 (0.38%) MCSA
9 1 (0.38%) MCSE
Quality Assurance & Compliance
1 18 (6.84%) SLA
2 5 (1.90%) ISO/IEC 27001
3 3 (1.14%) Accessibility
4 1 (0.38%) QA
System Software
1 92 (34.98%) Active Directory
2 7 (2.66%) Firmware
2 7 (2.66%) Hyper-V
3 4 (1.52%) Virtual Machines
3 4 (1.52%) Virtual Servers
4 3 (1.14%) VMware Infrastructure
Systems Management
1 67 (25.48%) SCCM
2 22 (8.37%) Microsoft Intune
3 6 (2.28%) Jamf Pro
4 5 (1.90%) WSUS
5 3 (1.14%) AppManager
6 2 (0.76%) AirWatch
7 1 (0.38%) Systems Management Server (SMS)
Vendors
1 108 (41.06%) Microsoft
2 28 (10.65%) ServiceNow
3 18 (6.84%) Apple
3 18 (6.84%) HP
4 14 (5.32%) Citrix
4 14 (5.32%) SAP
5 10 (3.80%) Cisco
6 9 (3.42%) Bloomberg
7 7 (2.66%) Adobe
7 7 (2.66%) Ivanti
8 6 (2.28%) Dell
9 5 (1.90%) Reuters
9 5 (1.90%) Veeam
10 4 (1.52%) Becrypt
10 4 (1.52%) TOWER Software
11 3 (1.14%) McAfee
11 3 (1.14%) Okta
11 3 (1.14%) VMware
12 2 (0.76%) iManage
12 2 (0.76%) Refinitiv
58 Desktop Support jobs Nationwide