ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 39 42 50
Rank change year-on-year +3 +8 +7
Contract jobs citing ITIL 1,686 2,396 3,541
As % of all contract jobs advertised in England 4.63% 4.94% 4.99%
As % of the Processes & Methodologies category 5.36% 5.49% 5.49%
Number of daily rates quoted 1,125 1,703 2,392
10th Percentile £205 £210 £183
25th Percentile £325 £350 £315
Median daily rate (50th Percentile) £488 £475 £465
Median % change year-on-year +2.63% +2.15% +6.77%
75th Percentile £588 £575 £575
90th Percentile £679 £688 £663
UK median daily rate £475 £466 £473
% change year-on-year +1.93% -1.48% +11.29%
Number of hourly rates quoted 141 138 218
10th Percentile £14.00 £13.29 £13.00
25th Percentile £14.16 £13.41 £13.38
Median hourly rate £17.69 £17.75 £15.50
Median % change year-on-year -0.31% +14.48% -21.29%
75th Percentile £23.80 £43.75 £21.88
90th Percentile £46.18 £65.00 £36.81
UK median hourly rate £17.69 £18.00 £16.00
% change year-on-year -1.72% +12.50% -21.95%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,426 43,648 64,496
As % of all contract IT jobs advertised in England 86.34% 90.08% 90.83%
Number of daily rates quoted 20,611 30,630 45,872
10th Percentile £300 £325 £331
25th Percentile £413 £450 £430
Median daily rate (50th Percentile) £525 £550 £540
Median % change year-on-year -4.55% +1.85% +8.00%
75th Percentile £650 £675 £650
90th Percentile £750 £765 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +7.07%
Number of hourly rates quoted 2,247 1,533 1,757
10th Percentile £12.92 £10.63 £12.50
25th Percentile £16.00 £16.13 £15.25
Median hourly rate £36.50 £36.54 £25.00
Median % change year-on-year -0.11% +46.16% +8.70%
75th Percentile £60.13 £65.00 £49.25
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +7.00%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 20 May 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 20 May 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +7 609 £500 +2.04% 275
South East -6 310 £475 +2.83% 191
South West +9 265 £500 -9.09% 110
North of England -8 236 £475 +5.56% 154
North West -18 126 £475 - 76
Midlands -14 123 £450 +4.65% 144
East of England -12 117 £425 +9.32% 77
Yorkshire +14 103 £475 +18.75% 55
West Midlands +8 100 £425 -15.00% 95
East Midlands -33 22 £540 +44.00% 49
North East +15 18 £475 +5.56% 25
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 116 (6.88%) Microsoft Exchange
2 109 (6.47%) SharePoint
3 54 (3.20%) Confluence
4 42 (2.49%) SharePoint Server
5 17 (1.01%) Skype for Business
6 10 (0.59%) CMS
7 8 (0.47%) Exchange Server 2007
8 7 (0.42%) SharePoint 2010
9 5 (0.30%) Exchange Server 2010
9 5 (0.30%) IIS
9 5 (0.30%) Oracle Self-Service HR
9 5 (0.30%) Oracle Workflow
10 4 (0.24%) MQSeries
11 3 (0.18%) Adobe Experience Manager
11 3 (0.18%) Drupal
11 3 (0.18%) Exchange Server 2013
11 3 (0.18%) SAS
12 2 (0.12%) Apache
12 2 (0.12%) nginx
12 2 (0.12%) Tomcat
Applications
1 150 (8.90%) Microsoft Office
2 73 (4.33%) Microsoft Excel
3 34 (2.02%) Microsoft PowerPoint
4 13 (0.77%) MS Visio
5 8 (0.47%) Microsoft Project
6 4 (0.24%) Spreadsheet
7 3 (0.18%) SPSS
8 1 (0.059%) Adobe Creative Suite
8 1 (0.059%) AutoCAD
Business Applications
1 35 (2.08%) Remedy ITSM
2 14 (0.83%) SAP S/4HANA
3 7 (0.42%) Aladdin
3 7 (0.42%) SimCorp Dimension
4 5 (0.30%) Oracle HRMS
5 3 (0.18%) Dynamics CRM
5 3 (0.18%) SAP Oil and Gas
5 3 (0.18%) Shopify
5 3 (0.18%) Sparx Enterprise Architect
6 2 (0.12%) ION MarketView
6 2 (0.12%) OPENHousing
6 2 (0.12%) Remedy AR System
6 2 (0.12%) Salesforce CRM
6 2 (0.12%) SAP HCM
6 2 (0.12%) SystmOne
7 1 (0.059%) Dynamics NAV
7 1 (0.059%) Oracle EBS
7 1 (0.059%) Oracle Retail
7 1 (0.059%) SAP ERP
7 1 (0.059%) SAP GRC
Cloud Services
1 278 (16.49%) Microsoft 365
2 268 (15.90%) Azure
3 91 (5.40%) AWS
4 70 (4.15%) Power Platform
5 57 (3.38%) Entra ID
6 37 (2.19%) Azure Stack
7 26 (1.54%) IaaS
8 25 (1.48%) OneDrive
9 24 (1.42%) Azure Monitor
9 24 (1.42%) PaaS
9 24 (1.42%) SaaS
10 20 (1.19%) GCP
11 17 (1.01%) Azure Storage
12 16 (0.95%) Azure DevOps
13 15 (0.89%) OCI
14 14 (0.83%) PowerApps
15 13 (0.77%) Serverless
16 12 (0.71%) Dynamics 365
17 10 (0.59%) Mimecast
18 9 (0.53%) Power Automate
Communications & Networking
1 155 (9.19%) Firewall
2 93 (5.52%) DNS
3 84 (4.98%) WAN
4 77 (4.57%) LAN
5 76 (4.51%) DHCP
6 63 (3.74%) SAN
6 63 (3.74%) Wi-Fi
7 57 (3.38%) BGP
8 55 (3.26%) VPN
9 38 (2.25%) TCP/IP
10 29 (1.72%) Wireless
11 28 (1.66%) Network Security
12 25 (1.48%) Cisco ISE
13 24 (1.42%) Cisco ASA
13 24 (1.42%) OSPF
14 23 (1.36%) Skype
14 23 (1.36%) VoIP
15 22 (1.30%) IPsec
16 21 (1.25%) Cisco Firepower
17 19 (1.13%) SNMP
Database & Business Intelligence
1 55 (3.26%) Power BI
2 29 (1.72%) SQL Server
3 15 (0.89%) Relational Database
4 12 (0.71%) SQL Server Reporting Services
4 12 (0.71%) Sybase ASE
4 12 (0.71%) Tableau
5 11 (0.65%) Big Data
5 11 (0.65%) Data Lake
5 11 (0.65%) MySQL
6 8 (0.47%) Metadata
7 7 (0.42%) Crystal Reports
7 7 (0.42%) Elasticsearch
7 7 (0.42%) PowerPivot
8 6 (0.36%) Data Mining
8 6 (0.36%) Microsoft Power View
8 6 (0.36%) Qlik Sense
9 5 (0.30%) DB2
9 5 (0.30%) RDBMS
10 4 (0.24%) Data Warehouse
10 4 (0.24%) DynamoDB
Development Applications
1 87 (5.16%) JIRA
2 24 (1.42%) Rational DOORS
3 17 (1.01%) Jenkins
4 10 (0.59%) Artifactory
5 9 (0.53%) Git
6 8 (0.47%) Subversion
7 4 (0.24%) Selenium
8 3 (0.18%) GitLab
8 3 (0.18%) Maven
8 3 (0.18%) Visual Studio
9 2 (0.12%) MSI
9 2 (0.12%) Oracle Forms
9 2 (0.12%) Sonatype Nexus
10 1 (0.059%) Hudson
10 1 (0.059%) IBM UrbanCode
10 1 (0.059%) Team Foundation Server
10 1 (0.059%) Zephyr
General
1 581 (34.46%) Social Skills
2 261 (15.48%) Finance
3 180 (10.68%) Public Sector
4 179 (10.62%) Analytical Skills
5 98 (5.81%) Telecoms
6 70 (4.15%) Banking
6 70 (4.15%) Organisational Skills
7 52 (3.08%) Presentation Skills
8 49 (2.91%) Retail
9 46 (2.73%) Legal
10 33 (1.96%) Marketing
11 31 (1.84%) Manufacturing
12 26 (1.54%) Documentation Skills
13 18 (1.07%) Front Office
14 17 (1.01%) Influencing Skills
14 17 (1.01%) Law
15 15 (0.89%) Inclusion and Diversity
16 14 (0.83%) Local Government
17 13 (0.77%) Electronics
17 13 (0.77%) Financial Institution
Job Titles
1 344 (20.40%) Analyst
2 175 (10.38%) Architect
3 164 (9.73%) Service Analyst
4 143 (8.48%) Senior
5 131 (7.77%) Service Manager
6 129 (7.65%) Service Desk Analyst
7 111 (6.58%) Support Engineer
8 83 (4.92%) Developer
9 71 (4.21%) Lead
10 60 (3.56%) Support Analyst
11 57 (3.38%) Infrastructure Engineer
12 55 (3.26%) IT Support
13 53 (3.14%) Consultant
13 53 (3.14%) Technical Support
14 52 (3.08%) Desktop Support
15 49 (2.91%) Network Engineer
16 48 (2.85%) IT Manager
17 47 (2.79%) Solutions Architect
18 45 (2.67%) IT Analyst
19 43 (2.55%) Transition Manager
Libraries, Frameworks & Software Standards
1 31 (1.84%) CSS
2 29 (1.72%) Middleware
2 29 (1.72%) Web Services
3 23 (1.36%) .NET
3 23 (1.36%) HTML
4 17 (1.01%) ARM Templates
4 17 (1.01%) REST
5 16 (0.95%) LDAP
6 12 (0.71%) AngularJS
6 12 (0.71%) Jinja
7 9 (0.53%) SailPoint
8 8 (0.47%) Kafka
9 6 (0.36%) ActiveMQ
9 6 (0.36%) jQuery
10 5 (0.30%) .NET Framework
10 5 (0.30%) Elastic Stack
10 5 (0.30%) Lightning Web Components
10 5 (0.30%) Visualforce
11 4 (0.24%) 802.1X
11 4 (0.24%) Software Packaging
Miscellaneous
1 105 (6.23%) Management Information System
2 74 (4.39%) CMDB
3 71 (4.21%) Data Centre
4 51 (3.02%) Self-Motivation
5 47 (2.79%) Driving Licence
6 44 (2.61%) PKI
7 40 (2.37%) Private Cloud
7 40 (2.37%) Video Conferencing
8 26 (1.54%) Virtual Team
9 19 (1.13%) Hedge funds
9 19 (1.13%) iPhone
9 19 (1.13%) Security Operations Centre
10 18 (1.07%) CSOC
11 17 (1.01%) Product Ownership
12 16 (0.95%) Blackberry
12 16 (0.95%) Data Protection Act
12 16 (0.95%) Onboarding
13 15 (0.89%) Clustering
13 15 (0.89%) Replication
14 14 (0.83%) Linux Command Line
Operating Systems
1 469 (27.82%) Windows
2 175 (10.38%) Windows 10
3 161 (9.55%) Linux
4 151 (8.96%) Windows Server
5 75 (4.45%) Windows Server 2016
6 64 (3.80%) Windows Server 2019
7 60 (3.56%) Unix
8 54 (3.20%) Windows Server 2012
9 49 (2.91%) Windows 7
10 23 (1.36%) Mac OS
11 20 (1.19%) Ubuntu
12 19 (1.13%) Windows NT
13 16 (0.95%) Android
13 16 (0.95%) Apple iOS
14 14 (0.83%) Debian
14 14 (0.83%) Solaris
14 14 (0.83%) Windows XP
15 7 (0.42%) AIX
15 7 (0.42%) Red Hat Enterprise Linux
16 5 (0.30%) Windows Server 2008
Processes & Methodologies
1 500 (29.66%) Service Management
2 380 (22.54%) ITSM
3 323 (19.16%) Problem-Solving
4 321 (19.04%) Customer Service
5 306 (18.15%) Agile
6 232 (13.76%) Service Delivery
7 217 (12.87%) Incident Management
8 209 (12.40%) Change Management
9 166 (9.85%) Problem Management
10 154 (9.13%) Project Management
11 151 (8.96%) Continuous Improvement
12 145 (8.60%) DevOps
13 116 (6.88%) Stakeholder Management
14 104 (6.17%) Configuration Management
15 100 (5.93%) Customer Requirements
16 99 (5.87%) Release Management
16 99 (5.87%) Service Design
17 98 (5.81%) Project Delivery
18 93 (5.52%) Disaster Recovery
19 89 (5.28%) Asset Management
Programming Languages
1 160 (9.49%) PowerShell
2 98 (5.81%) SQL
3 75 (4.45%) Python
4 40 (2.37%) C#
5 37 (2.19%) JavaScript
6 32 (1.90%) Perl
7 21 (1.25%) VBScript
8 19 (1.13%) Java
8 19 (1.13%) VB
9 17 (1.01%) Bicep
10 13 (0.77%) Shell Script
11 12 (0.71%) Tcl
12 11 (0.65%) Bash
13 8 (0.47%) C++
13 8 (0.47%) VB.NET
14 7 (0.42%) VBA
15 6 (0.36%) Apex Code
16 5 (0.30%) Go
16 5 (0.30%) T-SQL
17 3 (0.18%) ABAP
Qualifications
1 568 (33.69%) Security Cleared
2 374 (22.18%) SC Cleared
3 276 (16.37%) Degree
4 249 (14.77%) DV Cleared
5 153 (9.07%) ITIL Certification
6 108 (6.41%) Microsoft Certification
7 97 (5.75%) Cisco Certification
8 74 (4.39%) CCNA
9 56 (3.32%) ITIL Foundation Certificate
10 50 (2.97%) A+ Certification
11 49 (2.91%) MCSA
12 47 (2.79%) Computer Science Degree
13 46 (2.73%) CCNP
14 42 (2.49%) MCP
15 35 (2.08%) BPSS Clearance
16 31 (1.84%) MCSE
17 18 (1.07%) TOGAF Certification
18 16 (0.95%) Master's Degree
19 15 (0.89%) Azure Certification
19 15 (0.89%) HND
Quality Assurance & Compliance
1 152 (9.02%) SLA
2 64 (3.80%) QA
3 36 (2.14%) Government Security Classifications
4 32 (1.90%) ISO/IEC 27001
5 29 (1.72%) ISO/IEC 20000
6 28 (1.66%) GDPR
7 18 (1.07%) NIST
8 17 (1.01%) NCSC
9 16 (0.95%) COBIT
10 13 (0.77%) Data Quality
11 11 (0.65%) PCI DSS
12 8 (0.47%) Cyber Essentials
13 7 (0.42%) ISO 9001
14 5 (0.30%) PMO
15 4 (0.24%) Accessibility
16 3 (0.18%) GRC
16 3 (0.18%) ISO 22301
17 1 (0.059%) Cyber Essentials PLUS
17 1 (0.059%) Disclosure Scotland
17 1 (0.059%) NIST 800
System Software
1 294 (17.44%) Active Directory
2 100 (5.93%) VMware Infrastructure
3 49 (2.91%) Firmware
4 34 (2.02%) Hyper-V
5 31 (1.84%) Virtual Desktop
6 29 (1.72%) Virtual Machines
7 26 (1.54%) VMware ESXi
8 19 (1.13%) Virtual Servers
9 15 (0.89%) VMware NSX
9 15 (0.89%) vSphere
10 6 (0.36%) VMware Workstation
11 5 (0.30%) Veritas Cluster Server
12 4 (0.24%) Docker
12 4 (0.24%) Microsoft Virtual Server
12 4 (0.24%) Samba
12 4 (0.24%) XenApp
13 3 (0.18%) XenDesktop
14 2 (0.12%) BitLocker
14 2 (0.12%) Microsoft App-V
15 1 (0.059%) Snort
Systems Management
1 148 (8.78%) SCCM
2 81 (4.80%) Microsoft Intune
3 74 (4.39%) Ansible
4 73 (4.33%) SCOM
5 62 (3.68%) WSUS
6 27 (1.60%) Kubernetes
7 25 (1.48%) NetBackup
8 23 (1.36%) Active Directory Federation Services
9 22 (1.30%) Single Sign-On
9 22 (1.30%) vCenter Server
10 21 (1.25%) EMC NetWorker
10 21 (1.25%) Puppet
11 20 (1.19%) Terraform
12 19 (1.13%) Sysprep
13 12 (0.71%) Jamf Pro
14 9 (0.53%) AirWatch
15 8 (0.47%) Control-M
15 8 (0.47%) PingFederate
15 8 (0.47%) Rancher
16 7 (0.42%) Red Hat Satellite
Vendors
1 521 (30.90%) Microsoft
2 362 (21.47%) ServiceNow
3 151 (8.96%) VMware
4 140 (8.30%) Cisco
5 134 (7.95%) Citrix
6 73 (4.33%) HP
7 50 (2.97%) SAP
8 48 (2.85%) Palo Alto
9 47 (2.79%) Oracle
10 45 (2.67%) Juniper
11 43 (2.55%) Atlassian
12 41 (2.43%) Remedy
13 39 (2.31%) IBM
14 38 (2.25%) EMC
15 37 (2.19%) Dell
16 33 (1.96%) Red Hat
17 30 (1.78%) SolarWinds
18 29 (1.72%) Symantec
18 29 (1.72%) Veeam
19 26 (1.54%) Google