Incident Management Contracts in England

Incident Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 137 141 194
Rank change year-on-year +4 +53 +78
Contract jobs citing Incident Management 636 902 1,072
As % of all contract jobs advertised in England 1.70% 1.92% 1.53%
As % of the Processes & Methodologies category 1.99% 2.13% 1.68%
Number of daily rates quoted 327 575 657
10th Percentile £200 £250 £193
25th Percentile £313 £363 £313
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +2.93%
75th Percentile £606 £650 £586
90th Percentile £763 £725 £663
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 141 106 161
10th Percentile £14.16 £13.35 £13.25
25th Percentile £14.48 £13.41 £13.41
Median hourly rate £16.23 £19.81 £15.50
Median % change year-on-year -18.07% +27.81% +3.33%
75th Percentile £21.37 £28.34 £22.00
90th Percentile £35.71 £48.76 £24.50
UK median hourly rate £16.23 £19.81 £16.25
% change year-on-year -18.07% +21.91% +1.56%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,030 42,283 63,775
As % of all contract IT jobs advertised in England 85.40% 89.90% 90.87%
Number of daily rates quoted 20,779 29,697 45,496
10th Percentile £300 £325 £338
25th Percentile £413 £440 £435
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - +10.00%
75th Percentile £650 £675 £650
90th Percentile £750 £775 £750
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,363 1,526 1,693
10th Percentile £12.79 £10.69 £12.50
25th Percentile £16.01 £15.75 £15.63
Median hourly rate £37.50 £36.00 £25.68
Median % change year-on-year +4.17% +40.19% +14.13%
75th Percentile £61.30 £64.59 £50.00
90th Percentile £72.50 £75.71 £65.00
UK median hourly rate £37.00 £35.65 £26.00
% change year-on-year +3.79% +37.12% +13.04%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 12 June 2024.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 12 June 2024.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -33 207 £475 -13.64% 89
South East +2 112 £484 -4.16% 60
East of England -1 105 £301 +1.26% 25
South West +37 88 £525 +23.53% 24
North of England -31 80 £525 +16.67% 43
West Midlands +30 57 £438 -15.87% 30
Midlands +18 57 £438 -12.50% 41
Yorkshire +11 43 £575 +34.84% 17
North West -39 36 £513 +13.89% 22
North East +8 1 £195 -44.68% 5
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (2.36%) Microsoft Exchange
2 9 (1.42%) nginx
2 9 (1.42%) SharePoint
3 8 (1.26%) Apache
3 8 (1.26%) Confluence
4 6 (0.94%) JBoss
4 6 (0.94%) Tomcat
5 2 (0.31%) CMS
6 1 (0.16%) Blackberry Enterprise Server
6 1 (0.16%) Exchange Server 2013
6 1 (0.16%) Oracle Application Server
6 1 (0.16%) Oracle Spatial
6 1 (0.16%) SharePoint Server
6 1 (0.16%) WebLogic
Applications
1 66 (10.38%) Microsoft Excel
2 60 (9.43%) Microsoft PowerPoint
3 23 (3.62%) Microsoft Office
Business Applications
1 6 (0.94%) Temenos T24
2 5 (0.79%) Salesforce CRM
3 3 (0.47%) SAP S/4HANA
4 2 (0.31%) Remedy ITSM
4 2 (0.31%) SAP Payroll
4 2 (0.31%) SAP Retail
5 1 (0.16%) Fidessa
5 1 (0.16%) SAP EWM
5 1 (0.16%) SAP SD
Cloud Services
1 77 (12.11%) Azure
2 74 (11.64%) Microsoft 365
3 26 (4.09%) AWS
4 19 (2.99%) Azure DevOps
5 12 (1.89%) Serverless
6 10 (1.57%) Power Platform
7 9 (1.42%) Azure Monitor
8 8 (1.26%) Dynamics 365
9 7 (1.10%) Amazon CloudWatch
9 7 (1.10%) Azure Functions
9 7 (1.10%) Entra ID
9 7 (1.10%) GitHub
10 6 (0.94%) Azure Sentinel
11 5 (0.79%) Amazon S3
11 5 (0.79%) AWS CloudFormation
11 5 (0.79%) AWS Lambda
11 5 (0.79%) AWS Step Functions
12 4 (0.63%) OCI
12 4 (0.63%) Oracle Service Cloud
12 4 (0.63%) SaaS
Communications & Networking
1 45 (7.08%) Wi-Fi
2 39 (6.13%) Firewall
3 25 (3.93%) WAN
4 21 (3.30%) Network Security
5 20 (3.14%) DNS
6 16 (2.52%) VPN
7 14 (2.20%) SAN
8 13 (2.04%) DHCP
9 12 (1.89%) BGP
9 12 (1.89%) MPLS
10 11 (1.73%) LAN
10 11 (1.73%) Wireless
11 10 (1.57%) Cisco ASA
12 9 (1.42%) IPsec
13 6 (0.94%) Cisco ISE
13 6 (0.94%) DWDM
13 6 (0.94%) Internet
13 6 (0.94%) VoIP
14 5 (0.79%) IP Telephony
14 5 (0.79%) SSL
Database & Business Intelligence
1 19 (2.99%) Relational Database
2 13 (2.04%) SQL Server
3 12 (1.89%) RDBMS
4 8 (1.26%) Power BI
5 7 (1.10%) DB2
5 7 (1.10%) Elasticsearch
5 7 (1.10%) Sybase ASE
6 5 (0.79%) DynamoDB
6 5 (0.79%) PostgreSQL
7 3 (0.47%) SAP HANA
7 3 (0.47%) Tableau
8 2 (0.31%) Azure SQL Database
8 2 (0.31%) MySQL
9 1 (0.16%) Apache Hive
9 1 (0.16%) Data Mining
9 1 (0.16%) Hadoop
9 1 (0.16%) Oracle Database 12c
9 1 (0.16%) Oracle Reports
9 1 (0.16%) Spatial Data
9 1 (0.16%) SQLite
Development Applications
1 21 (3.30%) JIRA
2 7 (1.10%) Git
3 6 (0.94%) Jenkins
4 5 (0.79%) CircleCI
5 4 (0.63%) Artifactory
5 4 (0.63%) Selenium
6 3 (0.47%) Sonatype Nexus
7 2 (0.31%) Bitbucket
7 2 (0.31%) Cypress.io
7 2 (0.31%) FitNesse
7 2 (0.31%) JMeter
7 2 (0.31%) Octopus Deploy
7 2 (0.31%) SpecFlow
7 2 (0.31%) TeamCity
8 1 (0.16%) Ant
8 1 (0.16%) Hudson
8 1 (0.16%) IDA Disassembler
8 1 (0.16%) JUnit
8 1 (0.16%) Maven
8 1 (0.16%) Postman
General
1 227 (35.69%) Social Skills
2 97 (15.25%) Finance
3 71 (11.16%) Analytical Skills
4 53 (8.33%) Public Sector
5 41 (6.45%) Retail
6 30 (4.72%) Telecoms
7 24 (3.77%) Banking
8 18 (2.83%) Legal
9 14 (2.20%) Financial Institution
9 14 (2.20%) German Language
10 9 (1.42%) Investment Banking
11 7 (1.10%) Front Office
11 7 (1.10%) Hungarian Language
11 7 (1.10%) Lithuanian Language
12 6 (0.94%) Influencing Skills
12 6 (0.94%) Presentation Skills
13 5 (0.79%) Automotive
14 4 (0.63%) Documentation Skills
14 4 (0.63%) Dutch Language
14 4 (0.63%) Military
Job Titles
1 203 (31.92%) Analyst
2 109 (17.14%) Service Analyst
3 94 (14.78%) Service Desk Analyst
4 39 (6.13%) Senior
5 36 (5.66%) Consultant
5 36 (5.66%) Incident Manager
6 29 (4.56%) Support Engineer
7 24 (3.77%) Applications Support
8 22 (3.46%) Customer Analyst
8 22 (3.46%) Customer Service Analyst
8 22 (3.46%) IT Support
9 21 (3.30%) Support Analyst
10 20 (3.14%) Network Engineer
10 20 (3.14%) Service Manager
11 19 (2.99%) Lead
11 19 (2.99%) SOC Analyst
12 15 (2.36%) 1st Line Service Desk Analyst
12 15 (2.36%) Cyber Defence Analyst
12 15 (2.36%) Developer
13 14 (2.20%) Support Specialist
Libraries, Frameworks & Software Standards
1 17 (2.67%) Elastic Stack
2 10 (1.57%) .NET
3 8 (1.26%) Node.js
3 8 (1.26%) RESTful
4 6 (0.94%) CSS
4 6 (0.94%) IBM Integration Bus
5 5 (0.79%) AngularJS
5 5 (0.79%) FIX Protocol
5 5 (0.79%) Middleware
6 4 (0.63%) .NET Framework
6 4 (0.63%) HTML
6 4 (0.63%) LDAP
7 3 (0.47%) React
8 2 (0.31%) .NET Core
8 2 (0.31%) Jest
8 2 (0.31%) Kafka
8 2 (0.31%) Oracle Fusion
8 2 (0.31%) Regular Expression
8 2 (0.31%) REST
8 2 (0.31%) Web Services
Miscellaneous
1 90 (14.15%) Management Information System
2 76 (11.95%) Cyber Kill Chain
3 73 (11.48%) Cyber Defence
4 72 (11.32%) Cyber Threat
5 19 (2.99%) PKI
6 15 (2.36%) Analytical Mindset
7 14 (2.20%) Data Centre
7 14 (2.20%) Self-Motivation
8 12 (1.89%) CMDB
8 12 (1.89%) Onboarding
8 12 (1.89%) Security Operations Centre
9 10 (1.57%) Data Protection Act
9 10 (1.57%) Distributed Systems
10 9 (1.42%) Derivative
10 9 (1.42%) Product Ownership
11 7 (1.10%) Linux Command Line
11 7 (1.10%) Replication
12 6 (0.94%) Hedge funds
12 6 (0.94%) Operational Technology
13 5 (0.79%) OTC Derivatives
Operating Systems
1 79 (12.42%) Windows
2 59 (9.28%) Linux
3 31 (4.87%) Unix
4 19 (2.99%) Windows Server
5 16 (2.52%) Windows 10
6 9 (1.42%) Mac OS X
6 9 (1.42%) Red Hat Enterprise Linux
7 8 (1.26%) Windows 7
8 4 (0.63%) Windows Server 2016
8 4 (0.63%) Windows Server 2019
9 3 (0.47%) Apple iOS
9 3 (0.47%) Mac OS
10 2 (0.31%) Android
10 2 (0.31%) VMS
10 2 (0.31%) zOS
11 1 (0.16%) Ubuntu
11 1 (0.16%) Windows Server 2012
Processes & Methodologies
1 216 (33.96%) ITIL
2 176 (27.67%) Problem-Solving
3 165 (25.94%) Customer Service
4 115 (18.08%) Cybersecurity
5 110 (17.30%) Problem Management
6 104 (16.35%) Incident Response
7 101 (15.88%) Service Delivery
7 101 (15.88%) SIEM
8 94 (14.78%) Service Management
9 93 (14.62%) Root Cause Analysis
10 83 (13.05%) Information Security
11 75 (11.79%) MITRE ATT&CK
12 73 (11.48%) Change Management
12 73 (11.48%) Mathematics
13 72 (11.32%) Mentoring
14 70 (11.01%) Protective Monitoring
15 68 (10.69%) Case Management
16 65 (10.22%) Agile
17 63 (9.91%) Use Case
18 62 (9.75%) Continuous Improvement
Programming Languages
1 43 (6.76%) PowerShell
2 40 (6.29%) Python
3 33 (5.19%) SQL
4 12 (1.89%) Java
4 12 (1.89%) JavaScript
5 11 (1.73%) C#
6 9 (1.42%) Perl
6 9 (1.42%) Shell Script
7 7 (1.10%) T-SQL
8 4 (0.63%) Bash
8 4 (0.63%) MATLAB
8 4 (0.63%) VB.NET
8 4 (0.63%) VBA
9 3 (0.47%) Bicep
9 3 (0.47%) TypeScript
10 2 (0.31%) Kusto Query Language
10 2 (0.31%) PHP
11 1 (0.16%) C++
11 1 (0.16%) Kotlin
11 1 (0.16%) tcsh
Qualifications
1 189 (29.72%) Security Cleared
2 105 (16.51%) SC Cleared
3 83 (13.05%) DV Cleared
4 48 (7.55%) Microsoft Certification
5 43 (6.76%) MCSA
6 42 (6.60%) Degree
7 41 (6.45%) A+ Certification
8 26 (4.09%) Cisco Certification
9 18 (2.83%) MCP
10 17 (2.67%) ITIL Certification
10 17 (2.67%) ITIL Foundation Certificate
11 16 (2.52%) CCNP
11 16 (2.52%) CISSP
11 16 (2.52%) Computer Science Degree
12 10 (1.57%) BPSS Clearance
12 10 (1.57%) CCNA
13 9 (1.42%) CEH
14 7 (1.10%) CCIE
14 7 (1.10%) CCSA
14 7 (1.10%) JNCIA
Quality Assurance & Compliance
1 71 (11.16%) NIST
2 52 (8.18%) NIST 800
3 44 (6.92%) SLA
4 21 (3.30%) ISO/IEC 27001
5 17 (2.67%) GDPR
6 13 (2.04%) QA
7 10 (1.57%) HIPAA
8 9 (1.42%) California Consumer Privacy Act
9 5 (0.79%) NCSC
9 5 (0.79%) PCI DSS
10 4 (0.63%) Data Quality
11 3 (0.47%) COBIT
12 1 (0.16%) Cyber Essentials
12 1 (0.16%) Cyber Essentials PLUS
12 1 (0.16%) GRC
12 1 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.16%) JSP 440
12 1 (0.16%) NEBOSH
12 1 (0.16%) RMADS
12 1 (0.16%) Sarbanes-Oxley
System Software
1 48 (7.55%) Active Directory
2 14 (2.20%) Virtual Desktop
3 5 (0.79%) Veritas Cluster Server
3 5 (0.79%) VMware Infrastructure
4 4 (0.63%) Docker
4 4 (0.63%) Firmware
5 3 (0.47%) Virtual Machines
6 1 (0.16%) Hyper-V
6 1 (0.16%) NFS
6 1 (0.16%) Snort
6 1 (0.16%) VMware ESXi
6 1 (0.16%) VMware NSX
6 1 (0.16%) vSphere
Systems Management
1 19 (2.99%) Ansible
2 18 (2.83%) Kibana
3 17 (2.67%) logstash
4 13 (2.04%) Terraform
5 11 (1.73%) Single Sign-On
6 10 (1.57%) ITRS Geneos
7 8 (1.26%) Microsoft Intune
8 7 (1.10%) Grafana
8 7 (1.10%) SCCM
9 5 (0.79%) SysTrack
10 4 (0.63%) Kubernetes
11 3 (0.47%) CASB
11 3 (0.47%) SCOM
11 3 (0.47%) ZABBIX
12 2 (0.31%) Computer Emergency Response Teams
12 2 (0.31%) Nagios
12 2 (0.31%) Nessus
12 2 (0.31%) Progress Chef
12 2 (0.31%) Puppet
12 2 (0.31%) SCOrch
Vendors
1 212 (33.33%) Microsoft
2 103 (16.19%) ServiceNow
3 50 (7.86%) Citrix
4 35 (5.50%) Cisco
5 24 (3.77%) IBM
5 24 (3.77%) Oracle
5 24 (3.77%) SAP
6 19 (2.99%) CheckPoint
6 19 (2.99%) Juniper
7 17 (2.67%) Splunk
8 13 (2.04%) Palo Alto
8 13 (2.04%) Tanium
9 12 (1.89%) F5
9 12 (1.89%) HP
10 11 (1.73%) Dynatrace
10 11 (1.73%) SolarWinds
11 9 (1.42%) Dell
11 9 (1.42%) Sybase
12 7 (1.10%) Red Hat
12 7 (1.10%) Sun