Incident Management Jobs in England

Incident Management
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 218 242 266
Rank change year-on-year +24 +24 +18
Permanent jobs citing Incident Management 1,192 1,380 2,110
As % of all permanent jobs advertised in England 1.38% 1.56% 1.54%
As % of the Processes & Methodologies category 1.62% 1.63% 1.61%
Number of salaries quoted 914 904 1,524
10th Percentile £28,500 £28,000 £24,770
25th Percentile £32,500 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -12.04%
75th Percentile £68,938 £72,500 £65,000
90th Percentile £90,000 £87,500 £80,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,567 84,580 131,290
As % of all permanent jobs advertised in England 85.06% 95.60% 95.84%
Number of salaries quoted 53,896 50,324 73,626
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,125 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,000 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident Management in England.

Salary trend for Incident Management in England

Incident Management
Salary Histogram in England

Salary distribution for jobs citing Incident Management in England over the 6 months to 20 May 2024.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +74 361 £70,000 +7.69% 121
North of England -11 270 £43,500 -7.45% 44
South East +15 228 £43,500 -3.33% 74
South West +49 156 £49,000 +36.11% 28
North West -10 125 £44,274 -6.79% 20
Midlands -12 114 £46,500 +24.00% 62
West Midlands +13 92 £45,001 +7.79% 45
Yorkshire -27 90 £44,274 -1.61% 15
North East +29 55 £32,500 -17.72% 11
East of England -30 55 £32,000 -41.82% 32
East Midlands -27 21 £55,357 +70.33% 17
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (5.96%) Microsoft Exchange
2 35 (2.94%) WebLogic
3 29 (2.43%) SharePoint
4 14 (1.17%) SAS
5 13 (1.09%) Oracle Service Bus
6 9 (0.76%) IIS
7 6 (0.50%) Confluence
8 4 (0.34%) CMS
9 3 (0.25%) IBM Notes
9 3 (0.25%) WordPress
10 2 (0.17%) Apache
10 2 (0.17%) Liferay
10 2 (0.17%) Magnolia
10 2 (0.17%) nginx
10 2 (0.17%) Sitecore CMS
10 2 (0.17%) Skype for Business
11 1 (0.084%) Oracle Spatial
Applications
1 102 (8.56%) Microsoft Office
2 54 (4.53%) Microsoft Excel
3 23 (1.93%) MS Visio
4 19 (1.59%) Microsoft PowerPoint
5 4 (0.34%) Microsoft Project
6 3 (0.25%) Spreadsheet
7 2 (0.17%) Adobe Creative Suite
Business Applications
1 24 (2.01%) Remedy ITSM
2 8 (0.67%) Dynamics CRM
3 7 (0.59%) Elite 3E
4 5 (0.42%) Fidessa
4 5 (0.42%) Oracle ERP
4 5 (0.42%) Workday HCM
5 4 (0.34%) SAP S/4HANA
6 3 (0.25%) NEC Housing
6 3 (0.25%) SAP MM
7 2 (0.17%) Endur
7 2 (0.17%) SAP HCM
8 1 (0.084%) Carpe Diem
8 1 (0.084%) SAP PP
8 1 (0.084%) SAP SCM
8 1 (0.084%) SAP SD
8 1 (0.084%) SAP WM
Cloud Services
1 283 (23.74%) Azure
2 218 (18.29%) Microsoft 365
3 102 (8.56%) AWS
4 47 (3.94%) Entra ID
5 31 (2.60%) SaaS
6 27 (2.27%) PaaS
7 25 (2.10%) Azure DevOps
8 24 (2.01%) IaaS
8 24 (2.01%) Serverless
9 21 (1.76%) Power Platform
10 20 (1.68%) Azure Functions
11 18 (1.51%) Cloud Computing
12 17 (1.43%) Azure Data Factory
13 15 (1.26%) GCP
13 15 (1.26%) Mimecast
14 14 (1.17%) Azure Logic Apps
14 14 (1.17%) Azure Service Bus
15 13 (1.09%) Azure Monitor
15 13 (1.09%) Azure Storage
16 11 (0.92%) PowerApps
Communications & Networking
1 134 (11.24%) Firewall
2 72 (6.04%) DNS
3 71 (5.96%) Network Security
4 62 (5.20%) LAN
5 51 (4.28%) WAN
6 47 (3.94%) DHCP
7 44 (3.69%) SAN
7 44 (3.69%) VPN
8 33 (2.77%) TCP/IP
9 31 (2.60%) Wireless
10 25 (2.10%) Wi-Fi
11 21 (1.76%) Internet
12 16 (1.34%) SD-WAN
13 15 (1.26%) Remote Desktop
14 14 (1.17%) Intrusion Detection
14 14 (1.17%) MPLS
14 14 (1.17%) VoIP
15 10 (0.84%) Cisco ASA
15 10 (0.84%) VLAN
16 9 (0.76%) Cisco Wireless
Database & Business Intelligence
1 61 (5.12%) SQL Server
2 22 (1.85%) Elasticsearch
3 21 (1.76%) Oracle Database
4 19 (1.59%) MySQL
5 14 (1.17%) Amazon RDS
5 14 (1.17%) RDBMS
5 14 (1.17%) Relational Database
6 13 (1.09%) Oracle Database 10g
6 13 (1.09%) Oracle Database 11g
6 13 (1.09%) VLDB
7 10 (0.84%) Azure SQL Database
7 10 (0.84%) Power BI
7 10 (0.84%) SQL Server Integration Services
8 3 (0.25%) Redis
8 3 (0.25%) SAP HANA
8 3 (0.25%) SQL Server Reporting Services
9 2 (0.17%) DB2
9 2 (0.17%) DTS
9 2 (0.17%) NoSQL
9 2 (0.17%) PostgreSQL
Development Applications
1 43 (3.61%) JIRA
2 8 (0.67%) Jenkins
3 5 (0.42%) Git
3 5 (0.42%) HP UFT
3 5 (0.42%) JMeter
3 5 (0.42%) LoadRunner
3 5 (0.42%) MSTest
3 5 (0.42%) Selenium
3 5 (0.42%) Team Foundation Server
4 4 (0.34%) GitLab
5 3 (0.25%) Burp Suite
5 3 (0.25%) Metasploit
5 3 (0.25%) Sonatype Nexus
5 3 (0.25%) sqlmap
6 2 (0.17%) Bower
6 2 (0.17%) git-flow
6 2 (0.17%) gulp
6 2 (0.17%) Moq
6 2 (0.17%) Visual Studio
7 1 (0.084%) Postman
General
1 458 (38.42%) Social Skills
2 240 (20.13%) Finance
3 216 (18.12%) Analytical Skills
4 60 (5.03%) Law
5 58 (4.87%) Organisational Skills
6 55 (4.61%) Legal
7 50 (4.19%) Banking
8 41 (3.44%) Military
9 39 (3.27%) Telecoms
10 38 (3.19%) Retail
11 33 (2.77%) Inclusion and Diversity
12 25 (2.10%) Police
13 24 (2.01%) Public Sector
14 20 (1.68%) Documentation Skills
14 20 (1.68%) Presentation Skills
15 14 (1.17%) Influencing Skills
16 13 (1.09%) Advertising
16 13 (1.09%) Manufacturing
17 12 (1.01%) Aerospace
17 12 (1.01%) French Language
Job Titles
1 319 (26.76%) Analyst
2 130 (10.91%) Senior
3 114 (9.56%) Lead
4 109 (9.14%) Support Analyst
5 100 (8.39%) Service Manager
6 92 (7.72%) IT Support
7 82 (6.88%) Service Analyst
8 79 (6.63%) Support Engineer
9 77 (6.46%) Security Analyst
10 70 (5.87%) Applications Support
10 70 (5.87%) IT Analyst
11 69 (5.79%) Consultant
12 67 (5.62%) Incident Manager
12 67 (5.62%) Service Desk Analyst
13 64 (5.37%) Senior Analyst
14 60 (5.03%) Team Leader
15 56 (4.70%) IT Engineer
16 55 (4.61%) Security Consultant
17 54 (4.53%) Infrastructure Engineer
18 51 (4.28%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 37 (3.10%) .NET
2 26 (2.18%) Elastic Stack
3 24 (2.01%) CSS
4 23 (1.93%) Spring
5 22 (1.85%) J2EE
5 22 (1.85%) Java EE
6 21 (1.76%) .NET Framework
6 21 (1.76%) FIX Protocol
6 21 (1.76%) Web Services
7 20 (1.68%) HTML
8 16 (1.34%) AngularJS
9 14 (1.17%) Twitter Bootstrap
10 7 (0.59%) ARM Templates
10 7 (0.59%) JSON
11 6 (0.50%) Oracle Fusion
12 3 (0.25%) .NET Core
12 3 (0.25%) ASP.NET
12 3 (0.25%) ASP.NET MVC
12 3 (0.25%) EDI
12 3 (0.25%) WPF
Miscellaneous
1 139 (11.66%) Management Information System
2 51 (4.28%) Data Centre
3 39 (3.27%) Security Operations Centre
4 31 (2.60%) Cyber Kill Chain
4 31 (2.60%) Driving Licence
4 31 (2.60%) Self-Motivation
5 30 (2.52%) Enterprise Storage
6 27 (2.27%) Security Posture
7 25 (2.10%) Cyber Threat
8 24 (2.01%) Onboarding
9 19 (1.59%) CMDB
10 18 (1.51%) Cyber Defence
11 16 (1.34%) Legacy Systems
12 14 (1.17%) Cyberattack
13 12 (1.01%) Analytical Mindset
14 10 (0.84%) Hybrid Cloud
14 10 (0.84%) iPhone
15 9 (0.76%) Linux Command Line
16 8 (0.67%) Housing Association
16 8 (0.67%) Product Ownership
Operating Systems
1 330 (27.68%) Windows
2 118 (9.90%) Windows Server
3 109 (9.14%) Linux
4 81 (6.80%) Windows 10
5 72 (6.04%) Unix
6 25 (2.10%) Windows Server 2016
7 23 (1.93%) Windows Server 2019
8 15 (1.26%) Apple iOS
9 13 (1.09%) Android
9 13 (1.09%) Solaris
10 10 (0.84%) Windows Server 2003
11 8 (0.67%) Windows 7
12 7 (0.59%) Mac OS X
13 6 (0.50%) CentOS
13 6 (0.50%) Ubuntu
14 5 (0.42%) Kali Linux
15 4 (0.34%) Windows Server 2012
16 3 (0.25%) Amazon Linux
16 3 (0.25%) Mac OS
16 3 (0.25%) Windows Server 2008
Processes & Methodologies
1 472 (39.60%) ITIL
2 309 (25.92%) Problem-Solving
3 272 (22.82%) Service Management
4 238 (19.97%) Change Management
5 223 (18.71%) Cybersecurity
6 194 (16.28%) Problem Management
7 179 (15.02%) Customer Service
8 175 (14.68%) Service Delivery
9 163 (13.67%) Information Security
10 152 (12.75%) Incident Response
10 152 (12.75%) ITSM
11 144 (12.08%) Continuous Improvement
12 119 (9.98%) Root Cause Analysis
13 116 (9.73%) Security Operations
14 106 (8.89%) Major Incident Management
15 103 (8.64%) SIEM
16 100 (8.39%) Mentoring
17 97 (8.14%) Process Improvement
18 93 (7.80%) Infrastructure Engineering
19 92 (7.72%) Risk Management
Programming Languages
1 100 (8.39%) SQL
2 96 (8.05%) PowerShell
3 61 (5.12%) Python
4 42 (3.52%) Java
5 34 (2.85%) C#
6 28 (2.35%) Bash
7 25 (2.10%) JavaScript
8 24 (2.01%) Shell Script
9 21 (1.76%) PL/SQL
10 13 (1.09%) VBA
11 12 (1.01%) MATLAB
11 12 (1.01%) VB.NET
12 10 (0.84%) T-SQL
13 5 (0.42%) Perl
13 5 (0.42%) Ruby
14 4 (0.34%) VB
15 3 (0.25%) TypeScript
16 2 (0.17%) Go
16 2 (0.17%) Kotlin
16 2 (0.17%) Kusto Query Language
Qualifications
1 179 (15.02%) Security Cleared
2 175 (14.68%) Degree
3 114 (9.56%) SC Cleared
4 103 (8.64%) CISSP
5 72 (6.04%) DV Cleared
5 72 (6.04%) ITIL Certification
6 64 (5.37%) CISM
7 60 (5.03%) Microsoft Certification
8 58 (4.87%) Azure Certification
9 45 (3.78%) Cisco Certification
10 39 (3.27%) CISA
11 33 (2.77%) Computer Science Degree
12 31 (2.60%) CCNP
13 23 (1.93%) CCNA
14 22 (1.85%) CRISC
15 20 (1.68%) ISO 27001 Lead Auditor
16 19 (1.59%) ITIL Foundation Certificate
17 17 (1.43%) AWS Certification
18 16 (1.34%) MCSE
19 15 (1.26%) A+ Certification
Quality Assurance & Compliance
1 203 (17.03%) SLA
2 104 (8.72%) ISO/IEC 27001
3 73 (6.12%) NIST
4 37 (3.10%) Cyber Essentials
5 27 (2.27%) GDPR
6 22 (1.85%) PCI DSS
7 20 (1.68%) JSP 440
8 16 (1.34%) GRC
9 12 (1.01%) PMO
10 11 (0.92%) QA
11 10 (0.84%) Accessibility
12 9 (0.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 8 (0.67%) Cyber Essentials PLUS
13 8 (0.67%) HIPAA
14 7 (0.59%) ISO 22301
15 6 (0.50%) ISO 9001
15 6 (0.50%) NIST 800
16 4 (0.34%) California Consumer Privacy Act
16 4 (0.34%) HMG Security Policy Framework
17 3 (0.25%) Data Quality
System Software
1 255 (21.39%) Active Directory
2 67 (5.62%) Hyper-V
3 66 (5.54%) VMware Infrastructure
4 43 (3.61%) vSphere
5 15 (1.26%) Docker
6 13 (1.09%) Oracle RAC
7 12 (1.01%) Firmware
7 12 (1.01%) Virtual Machines
8 11 (0.92%) VMware ESXi
9 8 (0.67%) Virtual Desktop
10 5 (0.42%) VMware NSX
11 2 (0.17%) Terminal Services
11 2 (0.17%) VMware Workstation
12 1 (0.084%) NFS
12 1 (0.084%) Virtual Servers
Systems Management
1 60 (5.03%) SCCM
2 48 (4.03%) Microsoft Intune
3 30 (2.52%) Terraform
4 27 (2.27%) Single Sign-On
5 23 (1.93%) vCenter Server
6 22 (1.85%) OpenSSO
7 18 (1.51%) Kubernetes
8 17 (1.43%) Ansible
9 15 (1.26%) Data Guard
10 13 (1.09%) Oracle RMAN
11 12 (1.01%) QRadar
11 12 (1.01%) SCOM
12 8 (0.67%) WSUS
13 7 (0.59%) NetBackup
14 6 (0.50%) Cisco Prime
14 6 (0.50%) NetCrunch
14 6 (0.50%) VxRail
15 5 (0.42%) Opsview
15 5 (0.42%) Suricata
16 3 (0.25%) FortiGate
Vendors
1 385 (32.30%) Microsoft
2 124 (10.40%) VMware
3 116 (9.73%) Cisco
4 107 (8.98%) ServiceNow
5 67 (5.62%) Oracle
6 56 (4.70%) Remedy
7 41 (3.44%) Citrix
8 38 (3.19%) Dell
9 37 (3.10%) SolarWinds
10 28 (2.35%) Splunk
11 26 (2.18%) Tanium
11 26 (2.18%) Tripwire
12 23 (1.93%) HP
13 21 (1.76%) Palo Alto
14 20 (1.68%) Meraki
15 16 (1.34%) IBM
16 15 (1.26%) BMC
17 14 (1.17%) Google
17 14 (1.17%) ION Trading
18 13 (1.09%) Apple