Service Manager Contracts in England

Services Manager
UK > England

The median Services Manager daily rate in England is £493, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 305 286 292
Rank change year-on-year -19 +6 +44
Contract jobs requiring a Service Manager 256 419 668
As % of all contract jobs advertised in England 0.68% 0.89% 0.95%
As % of the Job Titles category 0.74% 0.94% 1.00%
Number of daily rates quoted 171 307 494
10th Percentile £313 £350 £360
25th Percentile £403 £413 £420
Median daily rate (50th Percentile) £493 £501 £500
Median % change year-on-year -1.60% +0.20% +11.11%
75th Percentile £568 £588 £579
90th Percentile £638 £700 £638
UK median daily rate £500 £500 £500
% change year-on-year - - +8.11%
Number of hourly rates quoted 8 5 5
10th Percentile £26.11 £9.38 £18.26
25th Percentile £29.75 - £19.41
Median hourly rate £30.00 £12.95 £27.00
Median % change year-on-year +131.66% -52.04% -17.20%
75th Percentile £40.91 £58.75 £32.60
90th Percentile £72.90 £61.90 £34.16
UK median hourly rate £30.00 £12.95 £27.00
% change year-on-year +131.66% -52.04% -15.11%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,808 44,443 66,953
% of contract IT jobs with a recognized job title 92.80% 94.49% 95.39%
Number of daily rates quoted 22,757 31,614 47,944
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +7.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,654 1,321 1,753
10th Percentile £12.86 £14.36 £12.80
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £39.50 £45.00 £24.00
Median % change year-on-year -12.22% +87.50% +14.01%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Manager in England.

Daily rate trend for Service Manager in England

Service Manager
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Manager in England over the 6 months to 12 June 2024.

Daily rate histogram for Service Manager in England

Service Manager
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Manager in England.

Hourly rate trend for Service Manager in England

Service Manager
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Manager in England over the 6 months to 12 June 2024.

Hourly rate histogram for Service Manager in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +22 112 £500 -4.31% 60
South West +23 48 £456 -13.92% 20
North of England -23 30 £450 -11.76% 42
South East -44 27 £557 +20.98% 48
Midlands -1 22 £500 -14.89% 38
North West -9 18 £469 -3.30% 21
East Midlands -8 14 £500 -14.89% 20
Yorkshire -5 11 £450 -5.26% 15
West Midlands +11 8 £545 +3.81% 18
North East +8 1 - - 6
East of England -9 1 £500 +25.00% 11
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Manager in the job title.

1 132 (51.56%) ITIL
2 127 (49.61%) Service Delivery
3 125 (48.83%) Service Management
4 94 (36.72%) Security Cleared
5 86 (33.59%) SC Cleared
6 64 (25.00%) ITSM
7 59 (23.05%) Social Skills
8 44 (17.19%) Service Design
9 42 (16.41%) Finance
10 41 (16.02%) Public Sector
11 35 (13.67%) Agile
12 34 (13.28%) Microsoft
13 28 (10.94%) Continuous Improvement
14 26 (10.16%) Problem-Solving
15 25 (9.77%) SLA
16 24 (9.38%) Change Management
17 22 (8.59%) Stakeholder Management
17 22 (8.59%) Customer Service
18 20 (7.81%) Project Delivery
18 20 (7.81%) ServiceNow
18 20 (7.81%) Azure
18 20 (7.81%) Incident Management
19 18 (7.03%) Problem Management
19 18 (7.03%) Acceptance Criteria
20 16 (6.25%) Analytical Skills
20 16 (6.25%) Performance Metrics
20 16 (6.25%) ITIL Certification
21 15 (5.86%) Project Management
21 15 (5.86%) Microsoft 365
22 14 (5.47%) Remedy ITSM

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.34%) SharePoint
2 3 (1.17%) Adobe Experience Manager
2 3 (1.17%) Confluence
3 2 (0.78%) Microsoft Exchange
4 1 (0.39%) Apache
4 1 (0.39%) CMS
4 1 (0.39%) IIS
4 1 (0.39%) Tomcat
Applications
1 12 (4.69%) Microsoft Excel
2 10 (3.91%) Microsoft PowerPoint
3 3 (1.17%) Microsoft Office
4 1 (0.39%) Microsoft Project
Business Applications
1 14 (5.47%) Remedy ITSM
2 3 (1.17%) SAP ERP
2 3 (1.17%) Shopify
Cloud Services
1 20 (7.81%) Azure
2 15 (5.86%) Microsoft 365
3 13 (5.08%) AWS
3 13 (5.08%) SaaS
4 12 (4.69%) Power Platform
5 3 (1.17%) BigCommerce
5 3 (1.17%) PaaS
5 3 (1.17%) WhatsApp
6 2 (0.78%) Azure DevOps
6 2 (0.78%) Entra ID
6 2 (0.78%) GCP
6 2 (0.78%) IaaS
7 1 (0.39%) Microsoft Purview
7 1 (0.39%) Mimecast
7 1 (0.39%) OneDrive
7 1 (0.39%) PowerApps
Communications & Networking
1 6 (2.34%) SD-WAN
2 3 (1.17%) VPN
3 2 (0.78%) GSM
4 1 (0.39%) DHCP
4 1 (0.39%) DNS
4 1 (0.39%) Firewall
4 1 (0.39%) Intranet
4 1 (0.39%) Intrusion Detection
Database & Business Intelligence
1 11 (4.30%) Power BI
2 4 (1.56%) MySQL
3 1 (0.39%) Geospatial Data
3 1 (0.39%) MariaDB
3 1 (0.39%) Relational Database
Development Applications
1 7 (2.73%) JIRA
2 3 (1.17%) Maven
3 1 (0.39%) Hudson
General
1 59 (23.05%) Social Skills
2 42 (16.41%) Finance
3 41 (16.02%) Public Sector
4 16 (6.25%) Analytical Skills
5 14 (5.47%) Legal
6 11 (4.30%) Telecoms
7 7 (2.73%) Local Government
8 6 (2.34%) Influencing Skills
8 6 (2.34%) Marketing
8 6 (2.34%) Police
9 5 (1.95%) Retail
10 4 (1.56%) Banking
10 4 (1.56%) Law
11 3 (1.17%) Billing
11 3 (1.17%) French Language
12 2 (0.78%) Organisational Skills
13 1 (0.39%) Dutch Language
13 1 (0.39%) Inclusion and Diversity
13 1 (0.39%) Mandarin Language
13 1 (0.39%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.17%) AngularJS
1 3 (1.17%) CSS
1 3 (1.17%) J2EE
1 3 (1.17%) jQuery
1 3 (1.17%) REST
1 3 (1.17%) Sass
1 3 (1.17%) Spring
1 3 (1.17%) Spring MVC
1 3 (1.17%) Twitter Bootstrap
1 3 (1.17%) VML
1 3 (1.17%) Web Services
Miscellaneous
1 13 (5.08%) CMDB
1 13 (5.08%) Management Information System
1 13 (5.08%) Onboarding
2 5 (1.95%) Virtual Team
3 4 (1.56%) Self-Motivation
4 3 (1.17%) Data Protection Act
5 2 (0.78%) Analytical Mindset
5 2 (0.78%) Data Centre
5 2 (0.78%) Greenfield Project
5 2 (0.78%) Legacy Applications
6 1 (0.39%) Cloud Native
6 1 (0.39%) Enterprise Software
6 1 (0.39%) Mainframe
6 1 (0.39%) NHS
6 1 (0.39%) Product Ownership
6 1 (0.39%) Smartphone
Operating Systems
1 9 (3.52%) Apple iOS
1 9 (3.52%) Windows
2 3 (1.17%) Linux
2 3 (1.17%) Unix
3 1 (0.39%) Android
3 1 (0.39%) Windows 10
Processes & Methodologies
1 132 (51.56%) ITIL
2 127 (49.61%) Service Delivery
3 125 (48.83%) Service Management
4 64 (25.00%) ITSM
5 44 (17.19%) Service Design
6 35 (13.67%) Agile
7 28 (10.94%) Continuous Improvement
8 26 (10.16%) Problem-Solving
9 24 (9.38%) Change Management
10 22 (8.59%) Customer Service
10 22 (8.59%) Stakeholder Management
11 20 (7.81%) Incident Management
11 20 (7.81%) Project Delivery
12 18 (7.03%) Acceptance Criteria
12 18 (7.03%) Problem Management
13 16 (6.25%) Performance Metrics
14 15 (5.86%) Project Management
15 14 (5.47%) Business Analysis
15 14 (5.47%) Migration
15 14 (5.47%) Risk Management
Programming Languages
1 8 (3.13%) Swift
2 3 (1.17%) Java
2 3 (1.17%) JavaScript
3 2 (0.78%) SQL
Qualifications
1 94 (36.72%) Security Cleared
2 86 (33.59%) SC Cleared
3 16 (6.25%) ITIL Certification
4 12 (4.69%) DV Cleared
5 9 (3.52%) BPSS Clearance
6 8 (3.13%) Degree
7 2 (0.78%) PRINCE2 Certification
8 1 (0.39%) ISEB
8 1 (0.39%) PMI Certification
8 1 (0.39%) PMP
Quality Assurance & Compliance
1 25 (9.77%) SLA
2 7 (2.73%) QA
3 4 (1.56%) Accessibility
4 2 (0.78%) Data Quality
4 2 (0.78%) ISO/IEC 20000
5 1 (0.39%) COBIT
5 1 (0.39%) ISO 22301
5 1 (0.39%) ISO 9000
5 1 (0.39%) ISO/IEC 27001
5 1 (0.39%) NIST
5 1 (0.39%) PMO
System Software
1 4 (1.56%) Active Directory
2 1 (0.39%) Virtual Desktop
2 1 (0.39%) Virtual Machines
Systems Management
1 4 (1.56%) Microsoft Intune
2 1 (0.39%) Jamf Pro
2 1 (0.39%) Terraform
Vendors
1 34 (13.28%) Microsoft
2 20 (7.81%) ServiceNow
3 14 (5.47%) Remedy
4 12 (4.69%) SAP
5 8 (3.13%) Okta
6 5 (1.95%) Google
7 4 (1.56%) Salesforce
8 3 (1.17%) Adobe
8 3 (1.17%) BMC
8 3 (1.17%) Cadence
8 3 (1.17%) Darktrace
8 3 (1.17%) Dell
8 3 (1.17%) Intel
8 3 (1.17%) Sitecore
9 2 (0.78%) VMware
10 1 (0.39%) CA
10 1 (0.39%) Citrix
10 1 (0.39%) HP
10 1 (0.39%) NEC
10 1 (0.39%) Oracle