ISO/IEC 20000 Contracts in England

ISO/IEC 20000 (supersedes BS 15000)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 520 596 761
Rank change year-on-year +76 +165 -131
Contract jobs citing ISO/IEC 20000 30 40 26
As % of all contract jobs advertised in England 0.080% 0.085% 0.037%
As % of the Quality Assurance & Compliance category 0.59% 0.63% 0.28%
Number of daily rates quoted 23 33 20
10th Percentile £453 £350 £260
25th Percentile £488 £425 £375
Median daily rate (50th Percentile) £575 £550 £450
Median % change year-on-year +4.55% +22.22% +5.88%
75th Percentile £600 £588 £481
90th Percentile £638 £670 £626
UK median daily rate £600 £550 £450
% change year-on-year +9.09% +22.22% +5.88%
Number of hourly rates quoted 2 2 0
10th Percentile - - -
25th Percentile £26.25 £45.00 -
Median hourly rate £27.50 £50.00 -
Median % change year-on-year -45.00% - -
75th Percentile £28.75 £55.00 -
90th Percentile - - -
UK median hourly rate £27.50 £50.00 -
% change year-on-year -45.00% - -

All Quality Assurance and Compliance Skills
England

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in England.

Contract vacancies with a requirement for quality assurance or compliance skills 5,067 6,357 9,159
As % of all contract IT jobs advertised in England 13.51% 13.52% 13.05%
Number of daily rates quoted 3,193 4,313 6,338
10th Percentile £300 £300 £290
25th Percentile £406 £413 £408
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £760 £738
UK median daily rate £510 £525 £515
% change year-on-year -2.86% +1.94% +8.42%
Number of hourly rates quoted 382 229 265
10th Percentile £10.95 £15.17 £12.56
25th Percentile £12.88 £20.50 £17.00
Median hourly rate £24.18 £42.50 £27.50
Median % change year-on-year -43.11% +54.55% +33.92%
75th Percentile £51.31 £65.00 £49.25
90th Percentile £70.00 £80.00 £69.40
UK median hourly rate £23.80 £37.75 £27.73
% change year-on-year -36.95% +36.13% +32.05%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in England.

Daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Daily Rate Histogram in England

Daily rate distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 12 June 2024.

Daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in England.

Hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +22 17 £600 +26.32% 2
London +79 7 £500 -11.11% 1
South West -3 3 £575 +24.32% 1
West Midlands +16 1 £700 +30.23%
Midlands +15 1 £700 +30.23%
East of England - 1 £625 - 5
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) SharePoint
Business Applications
1 5 (16.67%) Sparx Enterprise Architect
2 1 (3.33%) Remedy ITSM
Cloud Services
1 1 (3.33%) Azure
1 1 (3.33%) Azure Synapse Analytics
1 1 (3.33%) Microsoft 365
1 1 (3.33%) OCI
Communications & Networking
1 3 (10.00%) DHCP
1 3 (10.00%) DNS
1 3 (10.00%) Firewall
1 3 (10.00%) TCP/IP
2 1 (3.33%) LAN
2 1 (3.33%) WAN
General
1 8 (26.67%) Public Sector
2 7 (23.33%) Local Government
3 5 (16.67%) Social Skills
4 3 (10.00%) Analytical Skills
4 3 (10.00%) Front Office
5 2 (6.67%) Legal
5 2 (6.67%) Telecoms
6 1 (3.33%) Aerospace
6 1 (3.33%) Finance
6 1 (3.33%) Influencing Skills
6 1 (3.33%) Presentation Skills
Job Titles
1 18 (60.00%) Architect
2 12 (40.00%) Service Architect
3 6 (20.00%) Solutions Architect
4 3 (10.00%) Analyst
4 3 (10.00%) Infrastructure Engineer
4 3 (10.00%) Service Analyst
4 3 (10.00%) Service Desk Analyst
5 2 (6.67%) Senior
5 2 (6.67%) Senior Infrastructure Engineer
5 2 (6.67%) Service Manager
5 2 (6.67%) Supplier Manager
6 1 (3.33%) Data Engineer
6 1 (3.33%) Delivery Manager
6 1 (3.33%) ERP Architect
6 1 (3.33%) ICT Manager
6 1 (3.33%) ICT Service Delivery Manager
6 1 (3.33%) Lead
6 1 (3.33%) Oracle Solutions Architect
6 1 (3.33%) Service Transition Manager
6 1 (3.33%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (10.00%) .NET
2 1 (3.33%) Oracle Fusion
Miscellaneous
1 3 (10.00%) Linux Command Line
2 1 (3.33%) Algorithms
Operating Systems
1 6 (20.00%) Linux
1 6 (20.00%) Unix
1 6 (20.00%) Windows
2 3 (10.00%) Ubuntu
Processes & Methodologies
1 25 (83.33%) ITIL
2 19 (63.33%) Service Management
3 12 (40.00%) IT4IT
4 10 (33.33%) Project Delivery
5 9 (30.00%) Service Design
6 6 (20.00%) Data Management
6 6 (20.00%) PRINCE2
7 5 (16.67%) ArchiMate
7 5 (16.67%) BPMN
7 5 (16.67%) Cybersecurity
7 5 (16.67%) Enterprise Modelling
7 5 (16.67%) SFIA
7 5 (16.67%) Technical Architecture
7 5 (16.67%) TOGAF
8 4 (13.33%) Computer Science
8 4 (13.33%) Continuous Improvement
8 4 (13.33%) Customer Service
8 4 (13.33%) Service Delivery
8 4 (13.33%) Service Delivery Management
8 4 (13.33%) Stakeholder Management
Programming Languages
1 3 (10.00%) PowerShell
1 3 (10.00%) VB.NET
2 2 (6.67%) C++
Qualifications
1 14 (46.67%) Security Cleared
2 7 (23.33%) DV Cleared
3 6 (20.00%) ITIL Certification
4 4 (13.33%) Degree
5 3 (10.00%) Microsoft Certification
5 3 (10.00%) SC Cleared
6 1 (3.33%) BPSS Clearance
6 1 (3.33%) Oracle Certification
Quality Assurance & Compliance
1 13 (43.33%) ISO/IEC 27001
2 6 (20.00%) ISO 22301
2 6 (20.00%) ISO 9001
3 5 (16.67%) COBIT
4 4 (13.33%) Cyber Essentials
4 4 (13.33%) SLA
5 3 (10.00%) NIST
System Software
1 6 (20.00%) Active Directory
2 3 (10.00%) Hyper-V
2 3 (10.00%) Virtual Machines
2 3 (10.00%) VMware Infrastructure
2 3 (10.00%) vSphere
Systems Management
1 3 (10.00%) WSUS
2 1 (3.33%) IBM BigFix
2 1 (3.33%) Microsoft Intune
2 1 (3.33%) Tivoli
2 1 (3.33%) ZABBIX
Vendors
1 6 (20.00%) Microsoft
1 6 (20.00%) ServiceNow
2 5 (16.67%) Sparx
3 3 (10.00%) Remedy
3 3 (10.00%) VMware
4 1 (3.33%) Oracle
4 1 (3.33%) Qualys
4 1 (3.33%) SolarWinds