Service Management Contracts in the North East

Service Management
England > North East

The table below provides summary statistics for contract job vacancies advertised in the North East requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 31 28 59
Rank change year-on-year -3 +31 -13
Contract jobs citing Service Management 9 5 12
As % of all contract jobs advertised in the North East 3.01% 2.01% 2.09%
As % of the Processes & Methodologies category 3.26% 2.28% 2.19%
Number of daily rates quoted 5 3 10
10th Percentile - £470 £363
25th Percentile £181 £481 £450
Median daily rate (50th Percentile) £195 £500 £540
Median % change year-on-year -61.00% -7.41% +55.17%
75th Percentile £575 £605 £575
90th Percentile £606 £668 £583
England median daily rate £520 £548 £513
% change year-on-year -5.02% +6.83% +6.33%
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.46 -
England median hourly rate £29.00 £35.25 £21.25
% change year-on-year -17.73% +65.88% +28.79%

All Process and Methodology Skills
North East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North East.

Contract vacancies with a requirement for process or methodology skills 276 219 547
As % of all contract IT jobs advertised in the North East 92.31% 87.95% 95.46%
Number of daily rates quoted 117 156 421
10th Percentile £308 £245 £350
25th Percentile £400 £400 £450
Median daily rate (50th Percentile) £470 £450 £550
Median % change year-on-year +4.44% -18.18% +15.79%
75th Percentile £590 £569 £625
90th Percentile £708 £626 £715
England median daily rate £525 £547 £550
% change year-on-year -4.02% -0.55% +4.76%
Number of hourly rates quoted 33 15 5
10th Percentile £14.75 £15.80 £11.85
25th Percentile £15.50 £16.63 £13.50
Median hourly rate £29.77 £20.00 £17.50
Median % change year-on-year +48.85% +14.29% +12.00%
75th Percentile £46.18 £46.18 £23.75
90th Percentile £66.00 - -
England median hourly rate £36.90 £44.50 £35.00
% change year-on-year -17.08% +27.14% +67.54%

Service Management
Job Vacancy Trend in the North East

Job postings citing Service Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Management in the North East

Service Management
Contractor Daily Rate Trend in the North East

3-month moving average daily rate quoted in jobs citing Service Management in the North East.

Daily rate trend for Service Management in the North East

Service Management
Daily Rate Histogram in the North East

Daily rate distribution for jobs citing Service Management in the North East over the 6 months to 14 November 2024.

Daily rate histogram for Service Management in the North East

Service Management
Contractor Hourly Rate Trend in the North East

3-month moving average hourly rates quoted in jobs citing Service Management in the North East.

Hourly rate trend for Service Management in the North East

Service Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North East region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -4 9 £195 -61.00% 6
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) SharePoint
Cloud Services
1 6 (66.67%) Microsoft 365
2 1 (11.11%) AWS CloudFormation
2 1 (11.11%) Azure
2 1 (11.11%) Entra ID
Communications & Networking
1 2 (22.22%) DHCP
1 2 (22.22%) DNS
1 2 (22.22%) TCP/IP
Development Applications
1 1 (11.11%) CircleCI
1 1 (11.11%) GitLab
1 1 (11.11%) Jenkins
General
1 3 (33.33%) Public Sector
2 2 (22.22%) Social Skills
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Finance
3 1 (11.11%) Military
Job Titles
1 4 (44.44%) IT Support
2 2 (22.22%) Analyst
2 2 (22.22%) Desktop Support
2 2 (22.22%) Service Analyst
2 2 (22.22%) Support Analyst
2 2 (22.22%) Support Technician
3 1 (11.11%) 2nd Line Support
3 1 (11.11%) Architect
3 1 (11.11%) Change and Release Manager
3 1 (11.11%) Change Manager
3 1 (11.11%) DevOps Manager
3 1 (11.11%) IT Analyst
3 1 (11.11%) IT Support Analyst
3 1 (11.11%) Release Manager
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Service Desk Support
3 1 (11.11%) Service Desk Support Analyst
3 1 (11.11%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 1 (11.11%) Ajax
1 1 (11.11%) AngularJS
1 1 (11.11%) CSS
1 1 (11.11%) HTML
1 1 (11.11%) XHTML
1 1 (11.11%) XML
Miscellaneous
1 1 (11.11%) CMDB
1 1 (11.11%) Management Information System
Operating Systems
1 4 (44.44%) Windows
2 1 (11.11%) Apple iOS
2 1 (11.11%) Windows 10
Processes & Methodologies
1 8 (88.89%) ITSM
2 6 (66.67%) Incident Management
3 5 (55.56%) ITIL
4 3 (33.33%) Storage Management
4 3 (33.33%) Time Management
5 2 (22.22%) Asset Management
5 2 (22.22%) Customer Service
6 1 (11.11%) Agile
6 1 (11.11%) Change Control
6 1 (11.11%) Change Management
6 1 (11.11%) Deployment Automation
6 1 (11.11%) DevOps
6 1 (11.11%) Infrastructure as Code
6 1 (11.11%) Line Management
6 1 (11.11%) Microservices
6 1 (11.11%) Problem Management
6 1 (11.11%) Problem-Solving
6 1 (11.11%) Release Management
6 1 (11.11%) Service Delivery
6 1 (11.11%) Software Asset Management
Programming Languages
1 1 (11.11%) JavaScript
Qualifications
1 2 (22.22%) Security Cleared
2 1 (11.11%) DV Cleared
2 1 (11.11%) SC Cleared
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) Docker
Systems Management
1 1 (11.11%) Ansible
1 1 (11.11%) Kubernetes
1 1 (11.11%) Microsoft Intune
1 1 (11.11%) Terraform
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Citrix
3 2 (22.22%) ServiceNow
4 1 (11.11%) Apple