Service Desk Analyst Contracts in the South West

Service Desk Analyst
England > South West

The median Service Desk Analyst daily rate in the South West is £275, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 96 128 130
Rank change year-on-year +32 +2 -7
Contract jobs requiring a Service Desk Analyst 63 31 38
As % of all contract jobs advertised in the South West 1.91% 0.91% 1.04%
As % of the Job Titles category 2.06% 0.99% 1.09%
Number of daily rates quoted 48 14 24
10th Percentile £172 £130 £108
25th Percentile £176 £140 £121
Median daily rate (50th Percentile) £275 £164 £140
Median % change year-on-year +67.68% +17.14% -20.00%
75th Percentile £345 £180 £173
90th Percentile £358 £246 £188
England median daily rate £190 £180 £160
% change year-on-year +5.56% +12.50% +23.08%
Number of hourly rates quoted 10 11 5
10th Percentile - £12.25 £12.85
25th Percentile £14.25 £13.00 £13.00
Median hourly rate £14.50 £13.50 £15.00
Median % change year-on-year +7.41% -10.00% +25.00%
75th Percentile £15.22 £14.00 £18.00
90th Percentile £15.71 £18.36 £19.20
England median hourly rate £16.00 £15.50 £15.00
% change year-on-year +3.26% +3.30% +9.09%

All Contract IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 3,056 3,142 3,474
% of contract IT jobs with a recognized job title 92.63% 92.74% 95.10%
Number of daily rates quoted 1,896 2,308 2,517
10th Percentile £216 £284 £225
25th Percentile £400 £413 £400
Median daily rate (50th Percentile) £520 £525 £500
Median % change year-on-year -0.95% +5.00% +8.11%
75th Percentile £620 £644 £600
90th Percentile £700 £721 £675
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 456 252 212
10th Percentile £13.85 £17.70 £15.90
25th Percentile £27.50 £48.68 £18.49
Median hourly rate £55.00 £63.23 £47.64
Median % change year-on-year -13.02% +32.74% +10.78%
75th Percentile £71.25 £75.13 £63.60
90th Percentile £75.00 £83.40 £68.29
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Service Desk Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Desk Analyst in the South West

Service Desk Analyst
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the South West.

Daily rate trend for Service Desk Analyst in the South West

Service Desk Analyst
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Desk Analyst in the South West over the 6 months to 12 June 2024.

Daily rate histogram for Service Desk Analyst in the South West

Service Desk Analyst
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the South West.

Hourly rate trend for Service Desk Analyst in the South West

Service Desk Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the South West region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +27 36 £275 +52.78% 1
Dorset +6 14 £173 +6.13% 1
Bristol +6 7 £175 - 1
Somerset -1 3 £215 +24.28% 2
Gloucestershire +2 2 £150 +15.38% 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 12 June 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Service Desk Analyst in the job title.

1 36 (57.14%) Security Cleared
2 31 (49.21%) SLA
3 28 (44.44%) Problem-Solving
4 26 (41.27%) DV Cleared
5 23 (36.51%) SC Cleared
6 21 (33.33%) Analytical Skills
7 17 (26.98%) Customer Service
8 13 (20.63%) Line Management
8 13 (20.63%) Incident Management
8 13 (20.63%) ITIL
8 13 (20.63%) Management Information System
9 12 (19.05%) Public Sector
10 8 (12.70%) Social Skills
10 8 (12.70%) Windows
10 8 (12.70%) Microsoft
11 6 (9.52%) Windows 10
11 6 (9.52%) Service Management
11 6 (9.52%) Agile
12 5 (7.94%) WhatsApp
13 4 (6.35%) Microsoft Office
13 4 (6.35%) Software Licensing
14 3 (4.76%) Microsoft 365
14 3 (4.76%) Active Directory
15 2 (3.17%) Dell
15 2 (3.17%) ITSM
15 2 (3.17%) DHCP
15 2 (3.17%) DNS
15 2 (3.17%) Continuous Improvement
15 2 (3.17%) Azure
15 2 (3.17%) Jamf Pro

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.59%) Microsoft Exchange
1 1 (1.59%) SharePoint
Applications
1 4 (6.35%) Microsoft Office
2 1 (1.59%) Microsoft Excel
Cloud Services
1 5 (7.94%) WhatsApp
2 3 (4.76%) Microsoft 365
3 2 (3.17%) Azure
3 2 (3.17%) Entra ID
4 1 (1.59%) OneDrive
Communications & Networking
1 2 (3.17%) DHCP
1 2 (3.17%) DNS
2 1 (1.59%) Wi-Fi
General
1 21 (33.33%) Analytical Skills
2 12 (19.05%) Public Sector
3 8 (12.70%) Social Skills
4 2 (3.17%) Manufacturing
Miscellaneous
1 13 (20.63%) Management Information System
2 1 (1.59%) BYOD
Operating Systems
1 8 (12.70%) Windows
2 6 (9.52%) Windows 10
3 1 (1.59%) Android
3 1 (1.59%) Apple iOS
Processes & Methodologies
1 28 (44.44%) Problem-Solving
2 17 (26.98%) Customer Service
3 13 (20.63%) Incident Management
3 13 (20.63%) ITIL
3 13 (20.63%) Line Management
4 6 (9.52%) Agile
4 6 (9.52%) Service Management
5 4 (6.35%) Software Licensing
6 2 (3.17%) Continuous Improvement
6 2 (3.17%) Customer-Centric Approach
6 2 (3.17%) Customer-Centricity
6 2 (3.17%) ITSM
7 1 (1.59%) Ticket Management
Qualifications
1 36 (57.14%) Security Cleared
2 26 (41.27%) DV Cleared
3 23 (36.51%) SC Cleared
Quality Assurance & Compliance
1 31 (49.21%) SLA
System Software
1 3 (4.76%) Active Directory
Systems Management
1 2 (3.17%) Jamf Pro
Vendors
1 8 (12.70%) Microsoft
2 2 (3.17%) Dell