Service Desk Technician
UK
The median Service Desk Technician daily rate in the UK is £230, according to job vacancies posted in the 6 months leading up to 12 June 2024.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 578 | 685 | 831 |
| Rank change year-on-year | +107 | +146 | -116 |
| Contract jobs requiring a Service Desk Technician | 6 | 12 | 17 |
| As % of all contract jobs advertised in the UK | 0.014% | 0.022% | 0.020% |
| As % of the Job Titles category | 0.015% | 0.023% | 0.020% |
| Number of daily rates quoted | 1 | 7 | 13 |
| 10th Percentile | - | £149 | £103 |
| 25th Percentile | £215 | £163 | £110 |
| Median daily rate (50th Percentile) | £230 | £180 | £130 |
| Median % change year-on-year | +27.78% | +38.46% | - |
| 75th Percentile | £245 | - | £150 |
| 90th Percentile | - | £186 | £332 |
| UK excluding London median daily rate | - | £178 | £127 |
| % change year-on-year | - | +40.29% | -2.67% |
| Number of hourly rates quoted | 4 | 4 | 2 |
| 10th Percentile | £16.39 | £15.27 | £12.68 |
| 25th Percentile | £19.35 | £15.68 | £13.07 |
| Median hourly rate | £21.00 | £97.95 | £13.71 |
| Median % change year-on-year | -78.56% | +614.44% | -21.66% |
| 75th Percentile | £21.69 | £180.00 | £14.36 |
| 90th Percentile | £22.93 | - | £14.74 |
| UK excluding London median hourly rate | £21.00 | £15.45 | £13.71 |
| % change year-on-year | +35.92% | +12.69% | -21.66% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,557 | 52,491 | 83,111 |
| % of contract IT jobs with a recognized job title | 92.86% | 94.51% | 95.34% |
| Number of daily rates quoted | 26,070 | 36,644 | 58,616 |
| 10th Percentile | £280 | £313 | £318 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.42% | +2.48% | +6.06% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +8.57% |
| Number of hourly rates quoted | 2,936 | 1,486 | 1,938 |
| 10th Percentile | £12.86 | £14.25 | £12.75 |
| 25th Percentile | £16.30 | £19.42 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +16.28% |
| 75th Percentile | £61.81 | £65.75 | £50.00 |
| 90th Percentile | £73.75 | £77.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +7.82% |
Service Desk Technician
Job Vacancy Trend
Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised.
Service Desk Technician
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Technician.
Service Desk Technician
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Technician.
Service Desk Technician
Top 7 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +82 | 6 | £230 | +27.78% | 7 |
| UK excluding London | +26 | 5 | - | - | 8 |
| South West | +3 | 2 | - | - | 1 |
| East of England | +3 | 2 | - | - | |
| London | +81 | 1 | £230 | +22.67% | |
| South East | +15 | 1 | - | - | 2 |
| Work from Home | - | 1 | - | - | 2 |
Service Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 June 2024, Service Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Technician in the job title.
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Service Desk Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: