WFM Contracts

Workforce Management (WFM)
UK

The table below provides summary statistics for contract job vacancies requiring WFM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited WFM over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 516 666 751
Rank change year-on-year +150 +85 -63
Contract jobs citing WFM 68 31 97
As % of all contract jobs advertised in the UK 0.16% 0.056% 0.11%
As % of the Processes & Methodologies category 0.18% 0.062% 0.12%
Number of daily rates quoted 52 25 80
10th Percentile £201 £400 £374
25th Percentile £350 £500 £413
Median daily rate (50th Percentile) £444 £575 £575
Median % change year-on-year -22.78% - +9.52%
75th Percentile £550 £675 £663
90th Percentile £700 £790 £816
UK excluding London median daily rate £350 £500 £538
% change year-on-year -30.00% -6.98% +2.38%

All Process and Methodology Skills
UK

WFM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,178 49,770 79,013
As % of all contract IT jobs advertised in the UK 85.13% 89.61% 90.64%
Number of daily rates quoted 23,737 34,458 55,587
10th Percentile £300 £325 £350
25th Percentile £413 £438 £436
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £650
90th Percentile £750 £750 £743
UK excluding London median daily rate £500 £500 £490
% change year-on-year - +2.04% +8.89%
Number of hourly rates quoted 2,579 1,678 1,852
10th Percentile £12.75 £10.96 £12.50
25th Percentile £16.00 £15.75 £15.90
Median hourly rate £37.00 £35.65 £26.00
Median % change year-on-year +3.79% +37.12% +13.04%
75th Percentile £61.28 £65.00 £50.15
90th Percentile £72.50 £75.00 £65.25
UK excluding London median hourly rate £38.12 £34.90 £21.00
% change year-on-year +9.23% +66.18% -

WFM
Job Vacancy Trend

Job postings citing WFM as a proportion of all IT jobs advertised.

Job vacancy trend for WFM in the UK

WFM
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing WFM.

Daily rate trend for WFM in the UK

WFM
Daily Rate Histogram

Daily rate distribution for jobs citing WFM over the 6 months to 12 June 2024.

Daily rate histogram for WFM in the UK

WFM
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing WFM.

Hourly rate trend for WFM in the UK

WFM
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing WFM within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +122 56 £444 -21.07% 51
Work from Home +124 28 £500 -13.04% 32
London +98 27 £488 -15.22% 19
UK excluding London +43 23 £350 -30.00% 35
Midlands +30 14 £233 +45.68% 16
West Midlands - 13 £233 - 13
East of England +7 5 £350 -12.50% 1
Scotland +49 1 £375 - 3
North of England +17 1 £400 -36.00% 11
South East +14 1 £450 -37.93% 4
Yorkshire +14 1 £400 -36.00% 1
East Midlands +7 1 - - 3
South West - 1 £450 -

WFM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.88%) Apache
1 4 (5.88%) IIS
1 4 (5.88%) Tomcat
2 2 (2.94%) SharePoint
Applications
1 18 (26.47%) Microsoft Excel
2 11 (16.18%) Chatbot
3 9 (13.24%) Microsoft PowerPoint
4 3 (4.41%) Microsoft Office
5 1 (1.47%) Trello
Business Applications
1 5 (7.35%) SAP ERP
2 1 (1.47%) NEC Housing
2 1 (1.47%) SAP HCM
2 1 (1.47%) Workday HCM
Cloud Services
1 14 (20.59%) Power Platform
2 12 (17.65%) Azure
3 9 (13.24%) AWS
3 9 (13.24%) GCP
4 8 (11.76%) Cloud Computing
4 8 (11.76%) Twilio
5 7 (10.29%) SaaS
6 5 (7.35%) Power Automate
6 5 (7.35%) SAP Fieldglass
7 3 (4.41%) OCI
8 1 (1.47%) Asana
8 1 (1.47%) Boomi
8 1 (1.47%) Dynamics 365
8 1 (1.47%) SuccessFactors
Communications & Networking
1 10 (14.71%) VoIP
2 8 (11.76%) CTI
3 4 (5.88%) H.323
3 4 (5.88%) HTTP
3 4 (5.88%) MegaStream
3 4 (5.88%) TCP/IP
Database & Business Intelligence
1 14 (20.59%) Power BI
Development Applications
1 1 (1.47%) JIRA
General
1 24 (35.29%) Finance
2 14 (20.59%) Telecoms
3 12 (17.65%) Analytical Skills
4 10 (14.71%) Retail
5 9 (13.24%) Marketing
6 8 (11.76%) Legal
7 5 (7.35%) Inclusion and Diversity
7 5 (7.35%) Organisational Skills
7 5 (7.35%) Public Sector
7 5 (7.35%) Social Skills
8 3 (4.41%) Banking
9 1 (1.47%) German Language
9 1 (1.47%) Local Government
9 1 (1.47%) Social Housing
Job Titles
1 19 (27.94%) Architect
2 14 (20.59%) Analyst
3 10 (14.71%) Solutions Architect
4 7 (10.29%) Project Manager
5 6 (8.82%) Power BI Analyst
6 5 (7.35%) Business Intelligence Analyst
6 5 (7.35%) Insight Analyst
6 5 (7.35%) Lead
7 4 (5.88%) Coordinator
7 4 (5.88%) Excel Analyst
7 4 (5.88%) Portfolio Analyst
7 4 (5.88%) Project Coordinator
7 4 (5.88%) Resource Analyst
7 4 (5.88%) Resource Planner
7 4 (5.88%) Technical Support
8 3 (4.41%) SAP Architect
8 3 (4.41%) Workforce Management Specialist
9 2 (2.94%) Applications Support
9 2 (2.94%) Electrical Engineer
9 2 (2.94%) Project Engineer
Libraries, Frameworks & Software Standards
1 9 (13.24%) Middleware
2 8 (11.76%) Web Services
3 1 (1.47%) RESTful
Miscellaneous
1 17 (25.00%) IVR
2 12 (17.65%) Management Information System
3 4 (5.88%) Greenfield Project
4 3 (4.41%) Legacy Systems
5 2 (2.94%) PDA
5 2 (2.94%) Video Conferencing
6 1 (1.47%) Onboarding
Operating Systems
1 6 (8.82%) Windows
2 5 (7.35%) VMS
3 4 (5.88%) Linux
3 4 (5.88%) Red Hat Enterprise Linux
4 2 (2.94%) Android
Processes & Methodologies
1 19 (27.94%) Stakeholder Management
2 14 (20.59%) Business Intelligence
3 13 (19.12%) Agile
4 12 (17.65%) Analytics
5 11 (16.18%) Artificial Intelligence
5 11 (16.18%) Conversational UI
6 10 (14.71%) CRM
6 10 (14.71%) Customer Experience
7 9 (13.24%) Computer Science
7 9 (13.24%) ERP
8 8 (11.76%) Capacity Planning
8 8 (11.76%) Change Management
8 8 (11.76%) Data Privacy
8 8 (11.76%) DevOps
8 8 (11.76%) Facilities Management
8 8 (11.76%) Knowledge Transfer
8 8 (11.76%) Load Balancing
8 8 (11.76%) Performance Optimisation
8 8 (11.76%) Performance Testing
8 8 (11.76%) Planning and Forecasting
Qualifications
1 14 (20.59%) Degree
2 9 (13.24%) Master's Degree
3 8 (11.76%) AWS Certification
3 8 (11.76%) AWS Certified Solutions Architect
3 8 (11.76%) Azure Certification
3 8 (11.76%) Computer Science Degree
3 8 (11.76%) Microsoft Certification
4 1 (1.47%) Security Cleared
Quality Assurance & Compliance
1 9 (13.24%) GDPR
2 8 (11.76%) HIPAA
2 8 (11.76%) PCI DSS
2 8 (11.76%) SOC 2
3 7 (10.29%) SLA
4 5 (7.35%) QA
5 3 (4.41%) PMO
System Software
1 2 (2.94%) Active Directory
Vendors
1 21 (30.88%) Microsoft
2 12 (17.65%) Avaya
3 11 (16.18%) Genesys
4 8 (11.76%) Cisco
4 8 (11.76%) Google
5 6 (8.82%) SAP
6 5 (7.35%) Oracle
7 4 (5.88%) Red Hat
7 4 (5.88%) Verint
8 3 (4.41%) Ceridian
8 3 (4.41%) Kronos
8 3 (4.41%) Sage
9 2 (2.94%) Salesforce
9 2 (2.94%) ServiceNow
9 2 (2.94%) UiPath
10 1 (1.47%) Civica
10 1 (1.47%) Dell
10 1 (1.47%) NEC
10 1 (1.47%) Workday