1st Line Support Contracts in Yorkshire

First Line Support
England > Yorkshire

The median First Line Support daily rate in Yorkshire is £135, according to job vacancies posted in the 6 months leading up to 11 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 96 92 122
Rank change year-on-year -4 +30 -22
Contract jobs requiring a 1st Line Support 14 23 17
As % of all contract jobs advertised in Yorkshire 0.81% 1.06% 0.64%
As % of the Job Titles category 0.89% 1.11% 0.66%
Number of daily rates quoted 11 18 13
10th Percentile - £128 £114
25th Percentile £125 £139 £130
Median daily rate (50th Percentile) £135 £150 £150
Median % change year-on-year -10.15% +0.17% +27.66%
75th Percentile £145 £207 £163
90th Percentile - £260 £167
England median daily rate £145 £150 £150
% change year-on-year -3.33% - +13.21%
Number of hourly rates quoted 2 0 0
10th Percentile £13.67 - -
25th Percentile £13.92 - -
Median hourly rate £14.59 - -
75th Percentile £15.00 - -
90th Percentile £15.10 - -
England median hourly rate £16.50 £18.00 £16.50
% change year-on-year -8.33% +9.09% +37.50%

All Contract IT Job Vacancies
Yorkshire

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Yorkshire with a recognized job title 1,567 2,074 2,571
% of contract IT jobs with a recognized job title 90.32% 95.97% 96.95%
Number of daily rates quoted 970 1,408 1,888
10th Percentile £235 £225 £210
25th Percentile £400 £413 £375
Median daily rate (50th Percentile) £475 £525 £480
Median % change year-on-year -9.52% +9.38% +6.67%
75th Percentile £575 £616 £563
90th Percentile £650 £700 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 78 30 90
10th Percentile £11.30 £12.00 £10.98
25th Percentile £12.53 £16.75 £12.47
Median hourly rate £17.50 £21.00 £18.25
Median % change year-on-year -16.67% +15.07% -1.35%
75th Percentile £25.83 £43.38 £22.39
90th Percentile £53.75 £56.78 £26.55
England median hourly rate £38.50 £44.53 £24.00
% change year-on-year -13.54% +85.54% +14.01%

1st Line Support
Job Vacancy Trend in Yorkshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 1st Line Support in Yorkshire

1st Line Support
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing 1st Line Support in Yorkshire.

Daily rate trend for 1st Line Support in Yorkshire

1st Line Support
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Yorkshire.

Hourly rate trend for 1st Line Support in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 6 months to 11 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +23 6 £135 -16.92%
North Yorkshire -8 4 £135 -9.24% 1
South Yorkshire -12 2 £175 -32.69% 2
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 11 June 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region featuring 1st Line Support in the job title.

1 10 (71.43%) Windows
2 9 (64.29%) Social Skills
2 9 (64.29%) Customer Service
3 8 (57.14%) Active Directory
4 6 (42.86%) Microsoft 365
5 5 (35.71%) Windows 10
5 5 (35.71%) Microsoft
5 5 (35.71%) Microsoft Office
6 4 (28.57%) ITIL
6 4 (28.57%) Service Delivery
6 4 (28.57%) Problem-Solving
7 2 (14.29%) Public Sector
7 2 (14.29%) Organisational Skills
7 2 (14.29%) ServiceNow
8 1 (7.14%) Microsoft Certification
8 1 (7.14%) NHS
8 1 (7.14%) MCP
8 1 (7.14%) CRM
8 1 (7.14%) Microsoft Exchange
8 1 (7.14%) ITSM
8 1 (7.14%) Telecoms
8 1 (7.14%) Smartphone
8 1 (7.14%) Degree
8 1 (7.14%) Informatics
8 1 (7.14%) ITIL Foundation Certificate
8 1 (7.14%) Analytical Skills
8 1 (7.14%) Entra ID
8 1 (7.14%) Data Centre
8 1 (7.14%) Microsoft Intune
8 1 (7.14%) Mobile Device Management

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Microsoft Exchange
Applications
1 5 (35.71%) Microsoft Office
Cloud Services
1 6 (42.86%) Microsoft 365
2 1 (7.14%) Azure
2 1 (7.14%) Entra ID
General
1 9 (64.29%) Social Skills
2 2 (14.29%) Organisational Skills
2 2 (14.29%) Public Sector
3 1 (7.14%) Analytical Skills
3 1 (7.14%) Telecoms
Miscellaneous
1 1 (7.14%) Data Centre
1 1 (7.14%) NHS
1 1 (7.14%) Smartphone
Operating Systems
1 10 (71.43%) Windows
2 5 (35.71%) Windows 10
Processes & Methodologies
1 9 (64.29%) Customer Service
2 4 (28.57%) ITIL
2 4 (28.57%) Problem-Solving
2 4 (28.57%) Service Delivery
3 1 (7.14%) Batch Processing
3 1 (7.14%) CRM
3 1 (7.14%) Customer Requirements
3 1 (7.14%) Health Informatics
3 1 (7.14%) Informatics
3 1 (7.14%) ITSM
3 1 (7.14%) Mobile Device Management
3 1 (7.14%) Service Management
Qualifications
1 1 (7.14%) Degree
1 1 (7.14%) ITIL Foundation Certificate
1 1 (7.14%) MCP
1 1 (7.14%) Microsoft Certification
System Software
1 8 (57.14%) Active Directory
Systems Management
1 1 (7.14%) Microsoft Intune
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) ServiceNow