possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating More ❯
of experience in ITIL-based Service Management (Change, Release & Transition) Proven experience managing complex IT changes and large-scale releases Familiarity with IBM tools, ServiceNow, or equivalent ITSM platforms Strong communication and stakeholder management skills Analytical mindset for risk assessment and problem-solving Desirable Experience Understanding of the UK electricity More ❯
technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and understanding of More ❯
Hemel Hempstead, Hertfordshire, Apsley, United Kingdom
Healthy Careers
technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and understanding of More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯
Hatfield, Hertfordshire, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner. The Technical Consultant designs and builds high-quality ServiceNow solutions for a range of projects and clients. This role is hybrid working, and you would … need to be office-based two days per week (Tuesday & Thursday). Responsibilities: Developing on the ServiceNow platform to meet business/client requirements. Engaging with the Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures. Implementing new functionality … for customers while using ServiceNow best practices. Assisting in troubleshooting ServiceNow upgrades, patching, and release management. Providing analysis of problems and possible solutions. Requirements: 5 years' experience developing on the ServiceNow platform. Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc.). ServiceNow Certified System Administrator More ❯
Senior ServiceNow Developer - Drive Global IT Service Excellence – Permanent – Hertfordshire -up to £80k + Good Benefits Are you a seasoned ServiceNow expert ready to tackle complex challenges and shape the future of IT service management? About the Role: We're seeking a talented Senior ServiceNow Developer to join our clients … thriving ServiceNow Operations team. You'll be a key player in configuring and supporting our critical IT Service Management system, built on ITIL principles and serving internal teams, customers, and third parties worldwide. Your expertise will ensure they deliver high-quality, standardized solutions that meet the demands of a fast … paced environment. What You'll Be Doing: Develop & Enhance: Design, build, and implement complex ServiceNow solutions to meet evolving business needs. Collaborate & Innovate: Work closely with cross-functional teams (Operate, GIS) to analyse requirements, document progress, and ensure compliance. Lead & Mentor: Provide expert guidance to junior colleagues and act as More ❯
as SQL Server. Expertise in virtualisation technologies (VMware, Hyper-V). Knowledge of security protocols, firewalls, and data encryption. Experience with ticketing systems (e.g., ServiceNow, Jira). Familiarity with remote management tools and diagnostic software. Highly developed problem-solving skills and the ability to analyse and resolve complex issues. Strong More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work More ❯
Rescue. * Laptop build and software deployment experience. Desirable * ITIL v3 or v4 certified. * Server 2022 certified. * Experience of Talkdesk support and administration. * Experience of ServiceNow administration and support. * Software patch administration. * Experience of working within a compliance driven environment. * Understanding of the construction, repairs and maintenance sector Benefits * 25 days More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Intuition IT Solutions Ltd
environment. Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: Hyper-V, Microsoft AD, AAD & VMWare experience Experience maintaining OpenStack Bachelor's degree in a related field (Computer Science preferred) or More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
AB Agri Ltd
within a large or complex organisation. A strong understanding of IT service management principles and service improvement methodologies. Familiarity with service management tools (e.g. ServiceNow, Assyst) and experience monitoring SLAs and KPIs. Excellent interpersonal and stakeholder engagement skills, with the ability to influence at all levels. A proactive, customer-focused More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
A fast-paced environment where innovation and efficiency are key What We're Looking For * Strong troubleshooting skills Office 365, Active Directory, Teams, Exchange, ServiceNow (desirable but not essential) * Experience working in a professional services or start-up environment * Excellent verbal and written communication skills * A proactive, customer-focused mindset More ❯
ensure that the specialized Service Desks can support new systems/applications when moved from project/hyper care phase. Work closely with the ServiceNow delivery team to participate in testing, process design, training and so on to ensure the specialized Service Desks are involved, consulted and utilize the technology More ❯
following characteristics, it would be a plus: Experience with validated systems (GxP) preferred. Experienced in Agile methodologies, emphasizing iterative development and collaboration. Familiarity with ServiceNow or similar ticketing systems, supporting incident and request management workflows. Experience leading teams and projects is highly desirable. Excellent communication and interpersonal skills, with the More ❯
following characteristics, it would be a plus: Experience with validated systems (GxP) preferred. Experienced in Agile methodologies, emphasizing iterative development and collaboration. Familiarity with ServiceNow or similar ticketing systems, supporting incident and request management workflows. Experience leading teams and projects is highly desirable. Excellent communication and interpersonal skills, with the More ❯
environment. Strong verbal & written communication skills and natural willingness to collaborate across teams and organizations. Naturally able & productive with ITSM tools such as Jira, ServiceNow etc More ❯
Basic administration and maintenance of the client's end user computing management service (SCCM) when necessary. Ensure all "walk up" tickets are raised in ServiceNow and all tickets are frequently updated complying to ITSM best practice. Adhering to the Asset Management procedures, keeping the estates inventory up to date and … associated ServiceNow records. Escalating tickets to other resolver teams when necessary. Raising all tickets in our Service Desk ticket management tool (ServiceNow) ensuring co-workers are kept up to date displaying excellent communication skills throughout the ticket life cycle. Adhering to ITIL Service Management best practice and techniques whilst following More ❯
Senior ServiceNow Developer - Drive Global IT Service Excellence - Permanent - Hertfordshire -up to £80k + Good Benefits Are you a seasoned ServiceNow expert ready to tackle complex challenges and shape the future of IT service management? About the Role: We're seeking a talented Senior ServiceNow Developer to join our clients … thriving ServiceNow Operations team click apply for full job details More ❯
Select how often (in days) to receive an alert: ServiceNow Technical Delivery Consultant Location: UK - Hatfield Job-ID: 212774 Contract type: Standard Business Unit: Information Technology Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The … Security Policies and report any potential or actual security events or other security risks to the organisation. What you'll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … we encourage you to apply and be part of this exciting journey. What youll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications Support project & product teams during implementation, testing, and deployment phases Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities What youll need 7+ years of experience in solution architecture and/or technical design roles. More ❯
all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … encourage you to apply and be part of this exciting journey. What you'll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows. Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications. Support project & product teams during implementation, testing, and deployment phases. Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities. What you'll need 7+ years of experience in solution architecture and/or technical design More ❯
NHS Hertfordshire and West Essex Integrated Care Board (468)
Keynes ICB. The post of Senior Digital Solutions developer lies within the Digital Development & Automation team who are responsible for supporting the ITSM system (ServiceNow). You will also have responsibility for automating manual processes through the use of Robotic Automation Tools as we seek to eradicate the multitude of … technical skills to support the development of services and solutions within HBLICT. You will have support; development; and administrative responsibilities for the ITSM system (ServiceNow) which is used across the partnership. You will also be responsible for the development of websites; robotic automation; and mobile applications used within HBL ICT More ❯
As our new IT Field Services Engineer , you'll pro-actively visit bases to carry out pre-defined work as part of a large-scale company-wide project to upgrade and test end-user devices. This role is primarily based More ❯