Customer Service Jobs in Bracknell

Customer Service
Berkshire > Bracknell

The table below provides summary statistics for permanent job vacancies advertised in Bracknell requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 15 November 2024, comparing them to the same period in the previous two years.

6 months to
15 Nov 2024
Same period 2023 Same period 2022
Rank 37 48 11
Rank change year-on-year +11 -37 +41
Permanent jobs citing Customer Service 25 5 44
As % of all permanent jobs advertised in Bracknell 7.14% 1.88% 14.29%
As % of the Processes & Methodologies category 8.14% 2.16% 14.67%
Number of salaries quoted 12 3 28
10th Percentile £32,563 £27,760 £25,550
25th Percentile £35,094 £28,150 £26,000
Median annual salary (50th Percentile) £45,000 £30,000 £29,750
Median % change year-on-year +50.00% +0.84% -40.50%
75th Percentile £47,813 £33,750 £52,000
90th Percentile £49,875 £34,500 £55,900
Berkshire median annual salary £40,000 £53,500 £32,000
% change year-on-year -25.23% +67.19% +4.92%

All Process and Methodology Skills
Bracknell

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bracknell.

Permanent vacancies with a requirement for process or methodology skills 307 232 300
As % of all permanent jobs advertised in Bracknell 87.71% 87.22% 97.40%
Number of salaries quoted 238 207 214
10th Percentile £43,900 £28,800 £32,500
25th Percentile £55,000 £38,000 £50,000
Median annual salary (50th Percentile) £70,000 £58,350 £62,375
Median % change year-on-year +19.97% -6.45% +8.48%
75th Percentile £81,250 £86,250 £77,500
90th Percentile £90,000 £112,500 £92,500
Berkshire median annual salary £62,500 £55,000 £57,500
% change year-on-year +13.64% -4.35% -

Customer Service
Job Vacancy Trend in Bracknell

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bracknell.

Job vacancy trend for Customer Service in Bracknell

Customer Service
Salary Trend in Bracknell

3-month moving average salary quoted in jobs citing Customer Service in Bracknell.

Salary trend for Customer Service in Bracknell

Customer Service
Salary Histogram in Bracknell

Salary distribution for jobs citing Customer Service in Bracknell over the 6 months to 15 November 2024.

Salary histogram for Customer Service in Bracknell

Customer Service
Co-occurring Skills and Capabilities in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) Microsoft Exchange
1 3 (12.00%) SharePoint
Business Applications
1 10 (40.00%) NEC Housing
Cloud Services
1 10 (40.00%) SaaS
2 7 (28.00%) Azure
3 5 (20.00%) Microsoft 365
4 3 (12.00%) Entra ID
Communications & Networking
1 7 (28.00%) DHCP
1 7 (28.00%) DNS
2 4 (16.00%) Firewall
2 4 (16.00%) LAN
2 4 (16.00%) WAN
Database & Business Intelligence
1 10 (40.00%) Oracle Database
2 3 (12.00%) MySQL
2 3 (12.00%) SQL Server
Development Applications
1 10 (40.00%) Oracle APEX
General
1 19 (76.00%) Social Skills
2 13 (52.00%) Analytical Skills
3 10 (40.00%) Finance
3 10 (40.00%) Local Government
3 10 (40.00%) Police
3 10 (40.00%) Public Sector
Job Titles
1 10 (40.00%) Developer
1 10 (40.00%) Oracle Developer
1 10 (40.00%) PL/SQL Developer
1 10 (40.00%) Software Developer
1 10 (40.00%) SQL Developer
2 4 (16.00%) Infrastructure Engineer
2 4 (16.00%) Infrastructure Security Engineer
2 4 (16.00%) Security Engineer
3 3 (12.00%) 3rd Line Engineer
3 3 (12.00%) Analyst
3 3 (12.00%) Applications Support
3 3 (12.00%) Applications Support Analyst
3 3 (12.00%) IT Analyst
3 3 (12.00%) IT Support
3 3 (12.00%) IT Support Analyst
3 3 (12.00%) Support Analyst
4 2 (8.00%) Graduate
4 2 (8.00%) Graduate Technical Engineer
4 2 (8.00%) IT Technician
4 2 (8.00%) Technical Engineer
Libraries, Frameworks & Software Standards
1 13 (52.00%) CSS
1 13 (52.00%) HTML
2 10 (40.00%) JSON
2 10 (40.00%) REST
2 10 (40.00%) Ruby on Rails
2 10 (40.00%) SOAP
2 10 (40.00%) XML
3 3 (12.00%) .NET
Miscellaneous
1 10 (40.00%) NHS
2 1 (4.00%) Self-Motivation
Operating Systems
1 9 (36.00%) Windows
1 9 (36.00%) Windows Server
2 3 (12.00%) Windows Server 2016
Processes & Methodologies
1 17 (68.00%) Problem-Solving
2 15 (60.00%) Computer Science
3 10 (40.00%) Data Security
3 10 (40.00%) Performance Tuning
3 10 (40.00%) Web Design
4 7 (28.00%) Infrastructure Engineering
5 5 (20.00%) ITIL
6 4 (16.00%) Change Control
7 3 (12.00%) Mentoring
7 3 (12.00%) Preventative Maintenance
8 2 (8.00%) Continuous Improvement
8 2 (8.00%) Mathematics
8 2 (8.00%) Physics
8 2 (8.00%) Project Management
8 2 (8.00%) Service Delivery
9 1 (4.00%) Business Development
9 1 (4.00%) CRM
Programming Languages
1 13 (52.00%) SQL
2 10 (40.00%) C
2 10 (40.00%) Java
2 10 (40.00%) PL/SQL
2 10 (40.00%) Ruby
3 3 (12.00%) C#
3 3 (12.00%) JavaScript
Qualifications
1 15 (60.00%) Degree
2 10 (40.00%) Computer Science Degree
2 10 (40.00%) DBS Check
2 10 (40.00%) Security Cleared
3 3 (12.00%) ITIL Certification
Quality Assurance & Compliance
1 10 (40.00%) Accessibility
2 3 (12.00%) SLA
System Software
1 9 (36.00%) Active Directory
2 7 (28.00%) Virtual Machines
2 7 (28.00%) VMware Infrastructure
3 6 (24.00%) Hyper-V
4 3 (12.00%) VMware ESXi
Systems Management
1 4 (16.00%) vCenter Server
1 4 (16.00%) WSUS
2 3 (12.00%) Microsoft Intune
Vendors
1 10 (40.00%) NEC
1 10 (40.00%) Oracle
2 7 (28.00%) VMware
3 4 (16.00%) Cisco
4 3 (12.00%) Microsoft