Service Delivery Jobs in Central London

Service Delivery
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 89 113 128
Rank change year-on-year +24 +15 +6
Permanent jobs citing Service Delivery 111 132 210
As % of all permanent jobs advertised in Central London 2.93% 2.63% 2.50%
As % of the Processes & Methodologies category 3.20% 2.78% 2.62%
Number of salaries quoted 52 109 165
10th Percentile £38,400 £35,000 £32,500
25th Percentile £50,000 £50,077 £42,000
Median annual salary (50th Percentile) £65,000 £67,500 £57,500
Median % change year-on-year -3.70% +17.39% -4.17%
75th Percentile £87,500 £96,250 £72,500
90th Percentile £112,250 £119,000 £89,000
London median annual salary £60,000 £65,000 £60,000
% change year-on-year -7.69% +8.33% +4.35%

All Process and Methodology Skills
Central London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,472 4,747 8,015
As % of all permanent jobs advertised in Central London 91.73% 94.73% 95.34%
Number of salaries quoted 2,627 3,908 6,382
10th Percentile £40,000 £42,500 £43,888
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% +3.57%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,875 £108,750
London median annual salary £70,000 £75,000 £70,000
% change year-on-year -6.67% +7.14% -

Service Delivery
Job Vacancy Trend in Central London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Delivery in Central London

Service Delivery
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Delivery in Central London.

Salary trend for Service Delivery in Central London

Service Delivery
Salary Histogram in Central London

Salary distribution for jobs citing Service Delivery in Central London over the 6 months to 2 June 2024.

Salary histogram for Service Delivery in Central London

Service Delivery
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Central London region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +24 78 £73,000 +10.19% 22
Camden - 16 - - 1
Southwark +20 5 £53,721 +2.72%
Lambeth +3 3 - -
West End of London +2 3 £50,000 -19.19%
City of Westminster -10 3 - - 1
Service Delivery
London

Service Delivery
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.50%) SharePoint
2 4 (3.60%) Microsoft Exchange
3 1 (0.90%) Blackberry Enterprise Server
3 1 (0.90%) CMS
3 1 (0.90%) Skype for Business
Applications
1 7 (6.31%) Microsoft Excel
2 5 (4.50%) Microsoft Office
3 3 (2.70%) Microsoft PowerPoint
Business Applications
1 3 (2.70%) Dynamics CRM
2 2 (1.80%) NetSuite
Cloud Services
1 35 (31.53%) Microsoft 365
2 33 (29.73%) Azure
3 29 (26.13%) SaaS
4 18 (16.22%) Power Platform
5 17 (15.32%) PowerApps
6 16 (14.41%) Power Automate
7 6 (5.41%) Entra ID
8 4 (3.60%) Cloud Computing
9 3 (2.70%) WhatsApp
10 2 (1.80%) Google Workspace
10 2 (1.80%) OneDrive
11 1 (0.90%) AWS
11 1 (0.90%) Azure ExpressRoute
11 1 (0.90%) Cloudflare
11 1 (0.90%) Dynamics 365
11 1 (0.90%) Mimecast
Communications & Networking
1 3 (2.70%) Internet
2 2 (1.80%) TCP/IP
3 1 (0.90%) Cisco IOS
3 1 (0.90%) DHCP
3 1 (0.90%) DNS
3 1 (0.90%) Ethernet
3 1 (0.90%) LAN
3 1 (0.90%) NAS
3 1 (0.90%) Skype
3 1 (0.90%) VPN
3 1 (0.90%) WAN
Database & Business Intelligence
1 13 (11.71%) Power BI
2 4 (3.60%) SQL Server
3 3 (2.70%) Azure SQL Database
3 3 (2.70%) SQL Server Reporting Services
4 1 (0.90%) MySQL
4 1 (0.90%) RDBMS
4 1 (0.90%) Relational Database
Development Applications
1 3 (2.70%) Visual Studio
2 1 (0.90%) Git
2 1 (0.90%) GitLab
2 1 (0.90%) JIRA
General
1 41 (36.94%) Social Skills
2 34 (30.63%) Finance
3 19 (17.12%) Law
4 13 (11.71%) Inclusion and Diversity
5 12 (10.81%) Legal
6 11 (9.91%) Analytical Skills
7 10 (9.01%) Public Sector
8 7 (6.31%) Marketing
9 3 (2.70%) Advertising
9 3 (2.70%) Banking
9 3 (2.70%) Organisational Skills
10 2 (1.80%) Pharmaceutical
11 1 (0.90%) Games
11 1 (0.90%) Influencing Skills
11 1 (0.90%) Presentation Skills
11 1 (0.90%) Telecoms
Job Titles
1 32 (28.83%) Service Manager
2 24 (21.62%) Delivery Manager
2 24 (21.62%) Service Delivery Manager
3 17 (15.32%) Lead
4 15 (13.51%) Senior
5 13 (11.71%) Developer
5 13 (11.71%) Lead Developer
5 13 (11.71%) Power Platform Developer
6 11 (9.91%) Senior Delivery Manager
6 11 (9.91%) Senior Manager
6 11 (9.91%) Senior Service Delivery Manager
6 11 (9.91%) Senior Service Manager
7 8 (7.21%) IT Manager
8 7 (6.31%) Analyst
8 7 (6.31%) Architect
8 7 (6.31%) Head of IT
8 7 (6.31%) Head of Operations
8 7 (6.31%) IT Services Manager
9 6 (5.41%) Head of IT Operations
9 6 (5.41%) Services Director
Libraries, Frameworks & Software Standards
1 3 (2.70%) Web Services
2 1 (0.90%) .NET
2 1 (0.90%) CSS
2 1 (0.90%) Express.js
2 1 (0.90%) HTML
2 1 (0.90%) Node.js
2 1 (0.90%) Nunjucks
2 1 (0.90%) Playwright
2 1 (0.90%) WebdriverIO
2 1 (0.90%) YAML
Miscellaneous
1 5 (4.50%) CMDB
2 4 (3.60%) Management Information System
3 3 (2.70%) PMI
4 2 (1.80%) Cyber Threat
4 2 (1.80%) iPhone
4 2 (1.80%) Security Operations Centre
5 1 (0.90%) Blackberry
5 1 (0.90%) CCTV
5 1 (0.90%) Cloud Native
5 1 (0.90%) Housing Association
5 1 (0.90%) iPad
5 1 (0.90%) PKI
5 1 (0.90%) Public Cloud
5 1 (0.90%) Reinsurance
5 1 (0.90%) Replication
5 1 (0.90%) Smartphone
5 1 (0.90%) Video Conferencing
5 1 (0.90%) Virtual Team
Operating Systems
1 19 (17.12%) Windows
2 7 (6.31%) Windows 10
3 5 (4.50%) Windows Server
4 2 (1.80%) Apple iOS
4 2 (1.80%) Linux
4 2 (1.80%) Mac OS
4 2 (1.80%) Windows Server 2016
5 1 (0.90%) Android
5 1 (0.90%) Unix
5 1 (0.90%) Windows Server 2019
Processes & Methodologies
1 49 (44.14%) ITIL
2 30 (27.03%) ITSM
3 27 (24.32%) Service Management
4 23 (20.72%) Project Management
5 18 (16.22%) Problem-Solving
6 17 (15.32%) Roadmaps
7 16 (14.41%) Incident Management
8 15 (13.51%) Contract Negotiation
8 15 (13.51%) Performance Management
9 13 (11.71%) Actionable Insight
9 13 (11.71%) Business Intelligence
9 13 (11.71%) Data Governance
9 13 (11.71%) Major Incident Management
9 13 (11.71%) Mentoring
9 13 (11.71%) Translating Business Requirements
10 12 (10.81%) Change Management
10 12 (10.81%) Customer Service
10 12 (10.81%) Strategic Roadmap
11 11 (9.91%) Agile
11 11 (9.91%) Stakeholder Management
Programming Languages
1 8 (7.21%) PowerShell
2 3 (2.70%) SQL
2 3 (2.70%) T-SQL
3 1 (0.90%) C#
3 1 (0.90%) JavaScript
3 1 (0.90%) TypeScript
Qualifications
1 27 (24.32%) Degree
2 9 (8.11%) ITIL Certification
3 4 (3.60%) Computer Science Degree
3 4 (3.60%) Master's Degree
3 4 (3.60%) SC Cleared
3 4 (3.60%) Security Cleared
3 4 (3.60%) TOGAF Certification
4 3 (2.70%) PMI Certification
5 2 (1.80%) Azure Certification
5 2 (1.80%) ITIL Foundation Certificate
5 2 (1.80%) Microsoft Certification
6 1 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (18.02%) SLA
2 2 (1.80%) COBIT
2 2 (1.80%) NIST
3 1 (0.90%) Actionable Recommendations
3 1 (0.90%) Cyber Essentials
3 1 (0.90%) Data Quality
3 1 (0.90%) GDPR
3 1 (0.90%) ISO 9001
System Software
1 18 (16.22%) Active Directory
2 6 (5.41%) Virtual Desktop
3 3 (2.70%) vSphere
4 2 (1.80%) Virtual Machines
4 2 (1.80%) VMware Infrastructure
5 1 (0.90%) Docker
5 1 (0.90%) Hyper-V
5 1 (0.90%) Veritas Cluster Server
Systems Management
1 4 (3.60%) SCCM
2 3 (2.70%) Microsoft Intune
3 2 (1.80%) Terraform
4 1 (0.90%) Jamf Pro
4 1 (0.90%) Kubernetes
4 1 (0.90%) McAfee ePO
4 1 (0.90%) NetBackup
4 1 (0.90%) OfficeScan
4 1 (0.90%) SCOM
4 1 (0.90%) Trend Micro Deep Security
4 1 (0.90%) WMI
Vendors
1 43 (38.74%) Microsoft
2 19 (17.12%) ServiceNow
3 17 (15.32%) iManage
4 14 (12.61%) Aderant
5 12 (10.81%) Dell
6 5 (4.50%) VMware
7 3 (2.70%) Oracle
8 2 (1.80%) Cisco
8 2 (1.80%) Genesys
8 2 (1.80%) Google
8 2 (1.80%) Sun
9 1 (0.90%) Altiris
9 1 (0.90%) HP
9 1 (0.90%) Huawei
9 1 (0.90%) Intapp
9 1 (0.90%) McAfee
9 1 (0.90%) Qualys
9 1 (0.90%) SolarWinds
9 1 (0.90%) Sophos
9 1 (0.90%) Veritas