Customer-Centricity Jobs in England

Customer-Centric
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 5 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 Jun 2024
Same period 2023 Same period 2022
Rank 362 262 263
Rank change year-on-year -100 +1 +158
Permanent jobs citing Customer-Centricity 640 1,155 2,281
As % of all permanent jobs advertised in England 0.69% 1.39% 1.60%
As % of the Processes & Methodologies category 0.83% 1.46% 1.67%
Number of salaries quoted 418 503 615
10th Percentile £26,500 £35,000 £32,200
25th Percentile £35,000 £47,250 £46,250
Median annual salary (50th Percentile) £46,958 £70,000 £67,500
Median % change year-on-year -32.92% +3.70% +22.73%
75th Percentile £67,500 £72,500 £85,000
90th Percentile £91,250 £88,126 £97,500
UK median annual salary £46,958 £70,000 £65,000
% change year-on-year -32.92% +7.69% +18.18%

All Process and Methodology Skills
England

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 76,911 79,227 136,661
As % of all permanent jobs advertised in England 83.30% 95.48% 95.98%
Number of salaries quoted 55,308 48,202 73,564
10th Percentile £29,175 £34,324 £33,338
25th Percentile £40,000 £45,875 £44,186
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £102,500 £97,500
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

Customer-Centricity
Job Vacancy Trend in England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer-Centricity in England

Customer-Centricity
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer-Centricity in England.

Salary trend for Customer-Centricity in England

Customer-Centricity
Salary Histogram in England

Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 5 June 2024.

Salary histogram for Customer-Centricity in England

Customer-Centricity
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -21 193 £72,500 +3.57% 83
South East -76 140 £42,500 -26.09% 48
North of England -94 98 £42,500 -39.29% 55
Midlands -7 88 £43,750 -37.50% 28
South West -46 83 £46,958 -32.92% 22
North West -25 58 £35,000 -50.00% 30
West Midlands -22 47 £63,625 -9.11% 17
East Midlands -9 41 £29,500 -57.86% 11
Yorkshire -24 37 £55,000 -21.43% 16
East of England -70 37 £33,250 -52.50% 14
North East -33 3 £37,500 -46.43% 9
Customer-Centricity
UK

Customer-Centricity
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (3.13%) Microsoft Exchange
2 18 (2.81%) Confluence
3 17 (2.66%) SharePoint
4 5 (0.78%) Apache Spark
4 5 (0.78%) CMS
4 5 (0.78%) Moodle
5 4 (0.63%) SAS
5 4 (0.63%) WordPress
6 3 (0.47%) Apache
7 2 (0.31%) IIS
7 2 (0.31%) Tomcat
8 1 (0.16%) Oracle Workflow
8 1 (0.16%) Sitecore CMS
Applications
1 42 (6.56%) Microsoft Excel
2 36 (5.63%) Microsoft Office
3 14 (2.19%) Microsoft PowerPoint
4 9 (1.41%) Spreadsheet
5 4 (0.63%) Adobe Captivate
5 4 (0.63%) Microsoft Project
6 2 (0.31%) AutoCAD
6 2 (0.31%) Sketch
7 1 (0.16%) 1Password
7 1 (0.16%) Adobe XD
7 1 (0.16%) Blender
7 1 (0.16%) Chatbot
7 1 (0.16%) InVision
7 1 (0.16%) Zeplin
Business Applications
1 14 (2.19%) Dynamics CRM
2 6 (0.94%) Oracle General Ledger
2 6 (0.94%) Oracle Subledger Accounting
3 5 (0.78%) Salesforce CRM
4 3 (0.47%) Dynamics NAV
5 1 (0.16%) Data Workbench
5 1 (0.16%) Dynamics GP
5 1 (0.16%) Elite 3E
5 1 (0.16%) Oracle Assets
5 1 (0.16%) Oracle Payables
5 1 (0.16%) Oracle Receivables
5 1 (0.16%) Payment Gateway
Cloud Services
1 132 (20.63%) Azure
2 88 (13.75%) Microsoft 365
3 86 (13.44%) AWS
4 75 (11.72%) Power Platform
5 36 (5.63%) SaaS
6 27 (4.22%) GCP
7 26 (4.06%) Power Automate
8 22 (3.44%) PowerApps
9 21 (3.28%) Entra ID
10 17 (2.66%) Dynamics 365
11 11 (1.72%) OneDrive
12 10 (1.56%) Azure DevOps
13 8 (1.25%) OCI
13 8 (1.25%) Serverless
14 7 (1.09%) Snowflake
15 6 (0.94%) Amazon S3
15 6 (0.94%) Matillion
16 5 (0.78%) Amazon EMR
16 5 (0.78%) IaaS
17 4 (0.63%) Google Analytics
Communications & Networking
1 31 (4.84%) Firewall
2 13 (2.03%) DNS
3 11 (1.72%) DHCP
4 9 (1.41%) LAN
4 9 (1.41%) Network Security
4 9 (1.41%) Remote Desktop
4 9 (1.41%) WAN
5 8 (1.25%) TCP/IP
6 7 (1.09%) VoIP
6 7 (1.09%) VPN
7 4 (0.63%) Cisco Firepower
7 4 (0.63%) Cisco IOS
7 4 (0.63%) Cisco ISE
7 4 (0.63%) Wireless
8 2 (0.31%) Intranet
8 2 (0.31%) PBX
9 1 (0.16%) ADSL
9 1 (0.16%) HTTP
9 1 (0.16%) HTTPS
9 1 (0.16%) Telnet
Database & Business Intelligence
1 72 (11.25%) Power BI
2 21 (3.28%) SQL Server
2 21 (3.28%) Tableau
3 18 (2.81%) MySQL
4 12 (1.88%) Amazon QuickSight
5 11 (1.72%) Amazon Redshift
5 11 (1.72%) Metadata
6 9 (1.41%) Data Warehouse
7 8 (1.25%) Amazon RDS
8 7 (1.09%) Relational Database
8 7 (1.09%) SAP BW
9 6 (0.94%) Big Data
9 6 (0.94%) Data Lake
9 6 (0.94%) Data Mining
10 5 (0.78%) Apache Hive
10 5 (0.78%) Hadoop
11 4 (0.63%) DynamoDB
11 4 (0.63%) NoSQL
11 4 (0.63%) RDBMS
12 3 (0.47%) PostgreSQL
Development Applications
1 24 (3.75%) JIRA
2 11 (1.72%) Git
3 4 (0.63%) Postman
4 2 (0.31%) JMeter
5 1 (0.16%) Axure RP
5 1 (0.16%) Bitbucket
5 1 (0.16%) Jenkins
5 1 (0.16%) SonarQube
5 1 (0.16%) Visual Studio
General
1 317 (49.53%) Social Skills
2 157 (24.53%) Analytical Skills
3 152 (23.75%) Finance
4 68 (10.63%) Retail
5 64 (10.00%) Marketing
6 60 (9.38%) Inclusion and Diversity
7 50 (7.81%) Legal
8 34 (5.31%) Telecoms
9 32 (5.00%) Organisational Skills
10 27 (4.22%) Law
10 27 (4.22%) Manufacturing
11 25 (3.91%) Influencing Skills
11 25 (3.91%) Presentation Skills
12 24 (3.75%) Fire and Rescue
13 20 (3.13%) Banking
14 18 (2.81%) Brand Awareness
15 13 (2.03%) Public Sector
16 11 (1.72%) Back Office
16 11 (1.72%) Pharmaceutical
16 11 (1.72%) Retail Banking
Job Titles
1 84 (13.13%) Senior
2 70 (10.94%) Analyst
3 54 (8.44%) Developer
4 53 (8.28%) Lead
5 46 (7.19%) Architect
6 37 (5.78%) Support Engineer
7 34 (5.31%) Project Manager
8 33 (5.16%) IT Support
9 31 (4.84%) Product Manager
10 26 (4.06%) Software Engineer
11 22 (3.44%) Applications Developer
12 21 (3.28%) Solutions Architect
12 21 (3.28%) Team Leader
13 20 (3.13%) Product Owner
13 20 (3.13%) Senior Architect
14 16 (2.50%) Designer
15 15 (2.34%) Consultant
15 15 (2.34%) Senior Solutions Architect
15 15 (2.34%) Service Manager
15 15 (2.34%) Technical Support
Libraries, Frameworks & Software Standards
1 49 (7.66%) .NET
2 25 (3.91%) AngularJS
3 24 (3.75%) React
4 23 (3.59%) Web Services
5 22 (3.44%) HTML
5 22 (3.44%) RESTful
6 21 (3.28%) CSS
7 13 (2.03%) Node.js
8 12 (1.88%) jQuery
9 11 (1.72%) HTML5
10 9 (1.41%) CSS3
11 7 (1.09%) Laravel
11 7 (1.09%) Spring
11 7 (1.09%) Symfony
12 6 (0.94%) .NET Framework
12 6 (0.94%) OAuth
12 6 (0.94%) OpenID
12 6 (0.94%) Vue
13 5 (0.78%) Spring Boot
14 4 (0.63%) HTML5 Canvas
Miscellaneous
1 66 (10.31%) Product Ownership
2 49 (7.66%) Onboarding
3 42 (6.56%) Self-Motivation
4 29 (4.53%) Management Information System
5 21 (3.28%) Data Structures
6 19 (2.97%) Algorithms
7 16 (2.50%) Driving Licence
7 16 (2.50%) Mobile App
8 12 (1.88%) Distributed Systems
9 9 (1.41%) Data Centre
9 9 (1.41%) PMI
10 8 (1.25%) Cloud Native
11 7 (1.09%) Learning Management System
12 6 (0.94%) Reinsurance
13 5 (0.78%) Cyber Threat
13 5 (0.78%) Data Protection Act
13 5 (0.78%) Distributed Denial-of-Service
13 5 (0.78%) Fat Client
13 5 (0.78%) Hedge funds
13 5 (0.78%) Social Media
Operating Systems
1 71 (11.09%) Windows
2 26 (4.06%) Windows Server
3 16 (2.50%) Windows 10
4 12 (1.88%) Linux
5 11 (1.72%) Android
6 10 (1.56%) Apple iOS
7 6 (0.94%) Mac OS
8 5 (0.78%) Red Hat Enterprise Linux
8 5 (0.78%) Unix
9 2 (0.31%) Windows Server 2003
10 1 (0.16%) Windows 7
10 1 (0.16%) Windows Server 2012
10 1 (0.16%) Windows Vista
Processes & Methodologies
1 201 (31.41%) Agile
2 195 (30.47%) Problem-Solving
3 158 (24.69%) Customer-Centric Approach
4 140 (21.88%) Customer Experience
5 115 (17.97%) Customer Service
6 114 (17.81%) Continuous Improvement
7 105 (16.41%) Project Management
8 90 (14.06%) Roadmaps
9 81 (12.66%) ITIL
10 76 (11.88%) Scrum
11 72 (11.25%) Analytics
11 72 (11.25%) User Experience
12 71 (11.09%) CRM
13 60 (9.38%) Business Intelligence
14 58 (9.06%) Collaborative Working
14 58 (9.06%) Service Management
15 56 (8.75%) Decision-Making
15 56 (8.75%) DevOps
16 54 (8.44%) Business Development
17 50 (7.81%) Software Engineering
Programming Languages
1 96 (15.00%) SQL
2 38 (5.94%) Python
3 37 (5.78%) JavaScript
4 35 (5.47%) C#
5 34 (5.31%) Java
6 14 (2.19%) C
7 12 (1.88%) R
8 11 (1.72%) PHP
9 10 (1.56%) PowerShell
10 7 (1.09%) Kotlin
10 7 (1.09%) T-SQL
10 7 (1.09%) TypeScript
11 6 (0.94%) Go
12 5 (0.78%) Scala
12 5 (0.78%) VBA
13 4 (0.63%) Bash
13 4 (0.63%) Data Analysis Expressions
13 4 (0.63%) MATLAB
13 4 (0.63%) Swift
14 3 (0.47%) PL/SQL
Qualifications
1 135 (21.09%) Degree
2 27 (4.22%) Microsoft Certification
3 25 (3.91%) Master's Degree
4 23 (3.59%) Azure Certification
5 20 (3.13%) ITIL Foundation Certificate
6 14 (2.19%) A+ Certification
6 14 (2.19%) MBA
7 12 (1.88%) CISSP
7 12 (1.88%) DBS Check
8 10 (1.56%) Computer Science Degree
9 9 (1.41%) Cisco Certification
9 9 (1.41%) PMI Certification
9 9 (1.41%) Security Cleared
10 8 (1.25%) CSPO
11 7 (1.09%) CEH
12 6 (0.94%) BPSS Clearance
12 6 (0.94%) ITIL Certification
12 6 (0.94%) Oracle Certification
12 6 (0.94%) SC Cleared
13 5 (0.78%) SANS
Quality Assurance & Compliance
1 30 (4.69%) SLA
2 23 (3.59%) GDPR
3 15 (2.34%) QA
4 9 (1.41%) Accessibility
5 8 (1.25%) ISO/IEC 27001
6 7 (1.09%) Cyber Essentials
6 7 (1.09%) HIPAA
6 7 (1.09%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 7 (1.09%) PCI DSS
7 6 (0.94%) GAAP
7 6 (0.94%) IFRS
7 6 (0.94%) PMO
8 4 (0.63%) ISO 14001
8 4 (0.63%) ISO 22301
8 4 (0.63%) ISO 9001
9 3 (0.47%) Data Quality
10 2 (0.31%) COBIT
11 1 (0.16%) NEBOSH
11 1 (0.16%) Sarbanes-Oxley
11 1 (0.16%) WCAG
System Software
1 43 (6.72%) Active Directory
2 15 (2.34%) VMware Infrastructure
3 13 (2.03%) Docker
4 11 (1.72%) Hyper-V
5 2 (0.31%) Virtual Machines
Systems Management
1 11 (1.72%) Microsoft Intune
2 10 (1.56%) Kubernetes
3 8 (1.25%) SCCM
4 2 (0.31%) CASB
5 1 (0.16%) Autotask
5 1 (0.16%) Nessus
5 1 (0.16%) NetIQ Identity Manager
5 1 (0.16%) Single Sign-On
5 1 (0.16%) Terraform
5 1 (0.16%) WSUS
5 1 (0.16%) yum
Vendors
1 194 (30.31%) Microsoft
2 26 (4.06%) Oracle
3 22 (3.44%) VMware
4 18 (2.81%) Salesforce
5 17 (2.66%) SAP
6 16 (2.50%) Cisco
7 10 (1.56%) Databricks
8 7 (1.09%) CyberArk
9 6 (0.94%) Apple
9 6 (0.94%) Citrix
9 6 (0.94%) PeopleSoft
10 5 (0.78%) Adobe
10 5 (0.78%) Fortinet
10 5 (0.78%) Genesys
10 5 (0.78%) Palo Alto
10 5 (0.78%) Red Hat
10 5 (0.78%) YouTube
11 4 (0.63%) Aruba
11 4 (0.63%) Blackboard
11 4 (0.63%) Meraki