Customer-Centricity Jobs in London

Customer-Centric
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 326 296 235
Rank change year-on-year -30 -61 +154
Permanent jobs citing Customer-Centricity 190 399 1,255
As % of all permanent jobs advertised in London 0.80% 1.20% 1.78%
As % of the Processes & Methodologies category 0.88% 1.26% 1.83%
Number of salaries quoted 119 133 233
10th Percentile £37,500 £43,298 £47,500
25th Percentile £50,500 £57,046 £55,000
Median annual salary (50th Percentile) £72,500 £70,000 £72,500
Median % change year-on-year +3.57% -3.45% +7.41%
75th Percentile £90,000 £86,250 £86,250
90th Percentile £123,050 £104,994 £104,750
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
London

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,521 31,708 68,572
As % of all permanent jobs advertised in London 90.79% 95.34% 97.06%
Number of salaries quoted 15,862 22,848 34,120
10th Percentile £37,500 £43,162 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £71,183 £75,000 £70,000
Median % change year-on-year -5.09% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer-Centricity in London

Customer-Centricity
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer-Centricity in London.

Salary trend for Customer-Centricity in London

Customer-Centricity
Salary Histogram in London

Salary distribution for jobs citing Customer-Centricity in London over the 6 months to 23 May 2024.

Salary histogram for Customer-Centricity in London

Customer-Centricity
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +53 28 £63,750 -1.92% 10
West London -9 1 £56,500 -19.29% 2
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.32%) Confluence
2 4 (2.11%) Apache Spark
2 4 (2.11%) CMS
2 4 (2.11%) Moodle
2 4 (2.11%) SAS
2 4 (2.11%) WordPress
3 3 (1.58%) SharePoint
4 2 (1.05%) Apache
5 1 (0.53%) Microsoft Exchange
Applications
1 15 (7.89%) Microsoft Excel
2 6 (3.16%) Microsoft Office
3 2 (1.05%) Spreadsheet
4 1 (0.53%) 1Password
4 1 (0.53%) Microsoft PowerPoint
4 1 (0.53%) Sketch
Business Applications
1 6 (3.16%) Oracle General Ledger
1 6 (3.16%) Oracle Subledger Accounting
2 5 (2.63%) Dynamics CRM
3 1 (0.53%) Data Workbench
3 1 (0.53%) Elite 3E
3 1 (0.53%) Oracle Assets
3 1 (0.53%) Oracle Payables
3 1 (0.53%) Oracle Receivables
3 1 (0.53%) Payment Gateway
Cloud Services
1 63 (33.16%) Azure
2 54 (28.42%) AWS
3 27 (14.21%) Microsoft 365
4 17 (8.95%) GCP
5 11 (5.79%) Power Platform
6 10 (5.26%) SaaS
7 6 (3.16%) OCI
8 5 (2.63%) Amazon S3
8 5 (2.63%) Dynamics 365
9 4 (2.11%) Amazon EC2
10 3 (1.58%) Azure DevOps
11 2 (1.05%) Entra ID
11 2 (1.05%) IaaS
11 2 (1.05%) PaaS
12 1 (0.53%) Amazon EMR
12 1 (0.53%) Amazon Kinesis
12 1 (0.53%) AWS Lambda
12 1 (0.53%) Figma
12 1 (0.53%) Salesforce Sales Cloud
12 1 (0.53%) Serverless
Communications & Networking
1 11 (5.79%) Firewall
2 5 (2.63%) Network Security
3 4 (2.11%) Wireless
4 2 (1.05%) Intranet
4 2 (1.05%) LAN
4 2 (1.05%) WAN
5 1 (0.53%) DHCP
5 1 (0.53%) DNS
5 1 (0.53%) VPN
Database & Business Intelligence
1 14 (7.37%) Tableau
2 12 (6.32%) Amazon QuickSight
3 8 (4.21%) Power BI
4 7 (3.68%) Amazon Redshift
4 7 (3.68%) SAP BW
5 6 (3.16%) Big Data
6 5 (2.63%) Data Mining
6 5 (2.63%) Data Warehouse
6 5 (2.63%) Relational Database
7 4 (2.11%) Apache Hive
7 4 (2.11%) DynamoDB
7 4 (2.11%) Hadoop
7 4 (2.11%) Metadata
7 4 (2.11%) NoSQL
7 4 (2.11%) RDBMS
8 3 (1.58%) MySQL
8 3 (1.58%) Neo4j
8 3 (1.58%) Oracle Database
8 3 (1.58%) PostgreSQL
8 3 (1.58%) SQLite
Development Applications
1 15 (7.89%) JIRA
2 3 (1.58%) Git
General
1 93 (48.95%) Social Skills
2 73 (38.42%) Finance
3 58 (30.53%) Analytical Skills
4 25 (13.16%) Retail
5 23 (12.11%) Legal
6 20 (10.53%) Inclusion and Diversity
7 19 (10.00%) Banking
8 15 (7.89%) Marketing
9 12 (6.32%) Influencing Skills
9 12 (6.32%) Law
9 12 (6.32%) Presentation Skills
10 11 (5.79%) Retail Banking
11 7 (3.68%) Documentation Skills
12 6 (3.16%) Back Office
12 6 (3.16%) General Ledger
12 6 (3.16%) Organisational Skills
12 6 (3.16%) Public Sector
12 6 (3.16%) Telecoms
13 5 (2.63%) Investment Banking
14 4 (2.11%) Advertising
Job Titles
1 40 (21.05%) Senior
2 25 (13.16%) Architect
3 19 (10.00%) Solutions Architect
4 18 (9.47%) Lead
5 17 (8.95%) Senior Architect
6 16 (8.42%) Senior Solutions Architect
7 13 (6.84%) Analyst
7 13 (6.84%) Product Manager
8 10 (5.26%) Product Owner
9 9 (4.74%) Designer
9 9 (4.74%) Programme Manager
10 8 (4.21%) Project Manager
10 8 (4.21%) Technical Product Owner
11 7 (3.68%) Security Engineer
11 7 (3.68%) Senior Security Engineer
12 6 (3.16%) Consultant
12 6 (3.16%) Head of Engineering
12 6 (3.16%) Security Architect
12 6 (3.16%) Software Engineer
13 5 (2.63%) Cybersecurity Architect
Libraries, Frameworks & Software Standards
1 11 (5.79%) .NET
2 7 (3.68%) AngularJS
3 6 (3.16%) RESTful
4 4 (2.11%) OAuth
4 4 (2.11%) OpenID
4 4 (2.11%) Spring
4 4 (2.11%) Spring Boot
5 3 (1.58%) Web Services
6 2 (1.05%) EDI
6 2 (1.05%) HTML
6 2 (1.05%) Node.js
7 1 (0.53%) CSS
7 1 (0.53%) D3.js
7 1 (0.53%) Leaflet
7 1 (0.53%) Micronaut
7 1 (0.53%) OAuth2
7 1 (0.53%) OpenLayers
7 1 (0.53%) Pandas
7 1 (0.53%) Quarkus
7 1 (0.53%) React
Miscellaneous
1 31 (16.32%) Onboarding
2 21 (11.05%) Product Ownership
3 13 (6.84%) Management Information System
4 11 (5.79%) Data Structures
4 11 (5.79%) Self-Motivation
5 10 (5.26%) Algorithms
6 8 (4.21%) Data Centre
7 7 (3.68%) Learning Management System
8 6 (3.16%) Reinsurance
9 5 (2.63%) Cyber Threat
9 5 (2.63%) Distributed Denial-of-Service
9 5 (2.63%) Distributed Systems
9 5 (2.63%) Hedge funds
10 4 (2.11%) Cloud Native
10 4 (2.11%) Enterprise Software
10 4 (2.11%) VLE
11 3 (1.58%) Biopharmaceutical
11 3 (1.58%) Driving Licence
11 3 (1.58%) Hybrid Cloud
11 3 (1.58%) Low-Code
Operating Systems
1 15 (7.89%) Windows
2 5 (2.63%) Windows 10
2 5 (2.63%) Windows Server
3 1 (0.53%) Mac OS
3 1 (0.53%) Windows Vista
Processes & Methodologies
1 82 (43.16%) Problem-Solving
2 69 (36.32%) Agile
3 51 (26.84%) Customer Experience
4 43 (22.63%) Customer-Centric Approach
5 41 (21.58%) Roadmaps
6 28 (14.74%) Business Development
6 28 (14.74%) Project Management
7 27 (14.21%) Analytics
8 26 (13.68%) Collaborative Working
8 26 (13.68%) Continuous Improvement
8 26 (13.68%) Decision-Making
8 26 (13.68%) Project Delivery
9 25 (13.16%) Cybersecurity
9 25 (13.16%) Product Management
10 24 (12.63%) Customer Service
10 24 (12.63%) Scrum
11 23 (12.11%) Data-Driven Decision Making
12 22 (11.58%) Asset Management
12 22 (11.58%) Data Management
12 22 (11.58%) Visualisation
Programming Languages
1 33 (17.37%) SQL
2 24 (12.63%) Python
3 10 (5.26%) Java
4 8 (4.21%) R
5 7 (3.68%) C#
6 4 (2.11%) JavaScript
6 4 (2.11%) MATLAB
6 4 (2.11%) Scala
7 3 (1.58%) Go
7 3 (1.58%) Kotlin
7 3 (1.58%) PL/SQL
8 1 (0.53%) Data Analysis Expressions
8 1 (0.53%) PowerShell
8 1 (0.53%) VBA
Qualifications
1 45 (23.68%) Degree
2 18 (9.47%) Master's Degree
3 13 (6.84%) Azure Certification
4 12 (6.32%) CISSP
5 9 (4.74%) Computer Science Degree
6 8 (4.21%) CSPO
6 8 (4.21%) Microsoft Certification
7 7 (3.68%) CEH
8 6 (3.16%) AWS Certification
8 6 (3.16%) MBA
8 6 (3.16%) Oracle Certification
9 5 (2.63%) SANS
10 4 (2.11%) BPSS Clearance
11 2 (1.05%) PMI Certification
11 2 (1.05%) Security Cleared
12 1 (0.53%) AWS Certified Solutions Architect
12 1 (0.53%) DBS Check
12 1 (0.53%) ITIL Certification
12 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 7 (3.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 7 (3.68%) SLA
2 6 (3.16%) GAAP
2 6 (3.16%) IFRS
3 5 (2.63%) HIPAA
3 5 (2.63%) PCI DSS
4 4 (2.11%) PMO
5 3 (1.58%) ISO 22301
6 2 (1.05%) Accessibility
6 2 (1.05%) Data Quality
6 2 (1.05%) QA
System Software
1 5 (2.63%) Active Directory
2 4 (2.11%) VMware Infrastructure
3 3 (1.58%) Docker
Systems Management
1 3 (1.58%) SCCM
2 2 (1.05%) Kubernetes
3 1 (0.53%) Microsoft Intune
Vendors
1 39 (20.53%) Microsoft
2 16 (8.42%) Oracle
3 9 (4.74%) VMware
4 8 (4.21%) SAP
5 7 (3.68%) CyberArk
6 6 (3.16%) PeopleSoft
7 5 (2.63%) Citrix
8 4 (2.11%) Databricks
8 4 (2.11%) Salesforce
9 3 (1.58%) Blackboard
9 3 (1.58%) Cisco
10 1 (0.53%) Dataiku
10 1 (0.53%) ESRI
10 1 (0.53%) Google
10 1 (0.53%) Mapbox
10 1 (0.53%) Meraki
10 1 (0.53%) Veeam