IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 237 391 597
Rank change year-on-year +154 +206 -153
Permanent jobs requiring an IT Support Engineer 1,065 737 700
As % of all permanent jobs advertised in England 1.23% 0.83% 0.51%
As % of the Job Titles category 1.30% 0.91% 0.53%
Number of salaries quoted 991 551 640
10th Percentile £23,000 £25,500 £22,500
25th Percentile £25,750 £27,000 £26,250
Median annual salary (50th Percentile) £30,000 £32,500 £31,500
Median % change year-on-year -7.69% +3.17% +5.00%
75th Percentile £36,000 £37,250 £37,313
90th Percentile £43,000 £42,500 £45,000
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 20 May 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +136 282 £30,000 - 42
North of England +72 207 £28,500 -5.00% 42
Midlands +71 183 £29,000 +5.45% 23
South West +14 145 £30,000 -6.25% 29
East of England +60 144 £29,500 -5.41% 13
West Midlands +72 108 £28,500 +3.64% 10
London +13 104 £34,000 -2.86% 54
North West +33 100 £26,000 -22.96% 20
East Midlands +15 70 £30,000 +9.09% 13
Yorkshire +59 68 £30,000 +9.09% 18
North East +30 39 £32,500 -3.34% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 699 (65.63%) Windows
2 650 (61.03%) Microsoft 365
3 590 (55.40%) Microsoft
4 532 (49.95%) Active Directory
5 405 (38.03%) Azure
6 361 (33.90%) Social Skills
7 337 (31.64%) Windows Server
8 271 (25.45%) Firewall
9 240 (22.54%) Customer Service
10 219 (20.56%) Windows 10
11 218 (20.47%) Microsoft Exchange
12 195 (18.31%) Microsoft Office
13 194 (18.22%) VMware
13 194 (18.22%) Problem-Solving
14 173 (16.24%) ITIL
15 165 (15.49%) Hyper-V
16 150 (14.08%) Entra ID
16 150 (14.08%) SharePoint
17 138 (12.96%) Microsoft Intune
18 136 (12.77%) VMware Infrastructure
19 115 (10.80%) Driving Licence
20 113 (10.61%) DNS
21 103 (9.67%) SQL
21 103 (9.67%) Wi-Fi
22 96 (9.01%) SQL Server
22 96 (9.01%) VPN
23 93 (8.73%) Citrix
24 91 (8.54%) Degree
25 88 (8.26%) DHCP
26 85 (7.98%) Linux

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 218 (20.47%) Microsoft Exchange
2 150 (14.08%) SharePoint
3 17 (1.60%) Exchange Server 2013
4 11 (1.03%) Exchange Server 2010
5 9 (0.85%) Exchange Server 2007
6 8 (0.75%) Confluence
7 6 (0.56%) Exchange Server 2000
8 4 (0.38%) IIS
9 3 (0.28%) SAS
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.094%) Apache
11 1 (0.094%) CMS
11 1 (0.094%) Site Server
11 1 (0.094%) Tomcat
Applications
1 195 (18.31%) Microsoft Office
2 37 (3.47%) Microsoft Excel
3 6 (0.56%) Spreadsheet
4 4 (0.38%) Microsoft Project
5 3 (0.28%) SPSS
Business Applications
1 5 (0.47%) Sage X3
2 2 (0.19%) Oracle Receivables
3 1 (0.094%) Carpe Diem
3 1 (0.094%) Elite 3E
Cloud Services
1 650 (61.03%) Microsoft 365
2 405 (38.03%) Azure
3 150 (14.08%) Entra ID
4 49 (4.60%) AWS
5 45 (4.23%) OneDrive
6 21 (1.97%) Google Workspace
7 19 (1.78%) Mimecast
8 6 (0.56%) Amazon EC2
8 6 (0.56%) Serverless
9 5 (0.47%) Cloud Computing
9 5 (0.47%) IaaS
9 5 (0.47%) iTunes
9 5 (0.47%) WhatsApp
10 4 (0.38%) PaaS
10 4 (0.38%) SaaS
11 3 (0.28%) Dropbox
11 3 (0.28%) Rubrik
12 2 (0.19%) ClickUp
12 2 (0.19%) Microsoft Purview
12 2 (0.19%) OpenDNS
Communications & Networking
1 271 (25.45%) Firewall
2 113 (10.61%) DNS
3 103 (9.67%) Wi-Fi
4 96 (9.01%) VPN
5 88 (8.26%) DHCP
6 83 (7.79%) Wireless
7 82 (7.70%) VoIP
8 68 (6.38%) TCP/IP
9 61 (5.73%) SAN
10 57 (5.35%) WAN
11 55 (5.16%) VLAN
12 50 (4.69%) LAN
13 28 (2.63%) Remote Desktop
14 26 (2.44%) Internet
15 18 (1.69%) NAS
16 17 (1.60%) Network Security
17 16 (1.50%) Unified Communications
18 12 (1.13%) SSL
19 11 (1.03%) Broadband
19 11 (1.03%) PBX
Database & Business Intelligence
1 96 (9.01%) SQL Server
2 36 (3.38%) Amazon RDS
3 17 (1.60%) MySQL
4 8 (0.75%) MariaDB
5 4 (0.38%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Database
7 2 (0.19%) Oracle Reports
8 1 (0.094%) Electronic Patient Records
8 1 (0.094%) Power BI
Development Applications
1 21 (1.97%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.094%) Atlassian Bamboo
3 1 (0.094%) Bitbucket
3 1 (0.094%) Jenkins
General
1 361 (33.90%) Social Skills
2 65 (6.10%) Organisational Skills
3 56 (5.26%) Telecoms
4 50 (4.69%) Finance
5 49 (4.60%) Analytical Skills
6 47 (4.41%) Law
7 30 (2.82%) Inclusion and Diversity
8 27 (2.54%) Legal
9 25 (2.35%) Retail
10 24 (2.25%) Manufacturing
11 20 (1.88%) Documentation Skills
12 18 (1.69%) Games
13 14 (1.31%) Marketing
14 12 (1.13%) Banking
15 11 (1.03%) Back Office
16 9 (0.85%) Advertising
17 7 (0.66%) Public Sector
18 2 (0.19%) Automotive
18 2 (0.19%) Military
18 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.75%) ADSI
1 8 (0.75%) LDAP
2 5 (0.47%) Kafka
3 4 (0.38%) Cocoa
4 3 (0.28%) LAMP
5 2 (0.19%) .NET
5 2 (0.19%) CSS
5 2 (0.19%) HTML
5 2 (0.19%) V-Ray
6 1 (0.094%) EDI
6 1 (0.094%) RESTEasy
6 1 (0.094%) SAML
Miscellaneous
1 115 (10.80%) Driving Licence
2 39 (3.66%) Self-Motivation
3 38 (3.57%) Replication
4 26 (2.44%) Enterprise Storage
4 26 (2.44%) EPoS
5 22 (2.07%) Fat Client
5 22 (2.07%) Thin Client
6 18 (1.69%) Management Information System
7 17 (1.60%) Data Centre
8 15 (1.41%) iPad
9 14 (1.31%) Onboarding
10 13 (1.22%) Social Media
11 12 (1.13%) Video Conferencing
12 11 (1.03%) CCTV
13 8 (0.75%) Client/Server
13 8 (0.75%) iPhone
14 7 (0.66%) Public Cloud
15 6 (0.56%) Apple TV
16 5 (0.47%) Life Science
17 3 (0.28%) Wiki
Operating Systems
1 699 (65.63%) Windows
2 337 (31.64%) Windows Server
3 219 (20.56%) Windows 10
4 85 (7.98%) Linux
5 70 (6.57%) Windows Server 2016
6 69 (6.48%) Mac OS
7 55 (5.16%) Windows Server 2019
8 51 (4.79%) Windows Server 2012
9 47 (4.41%) Android
10 42 (3.94%) Apple iOS
11 25 (2.35%) Windows 7
12 20 (1.88%) Mac OS X
13 19 (1.78%) Windows Server 2008
14 13 (1.22%) Windows 8
15 10 (0.94%) Unix
16 7 (0.66%) CentOS
17 5 (0.47%) Windows Server 2003
18 4 (0.38%) Debian
19 3 (0.28%) Red Hat Enterprise Linux
19 3 (0.28%) VMS
Processes & Methodologies
1 240 (22.54%) Customer Service
2 194 (18.22%) Problem-Solving
3 173 (16.24%) ITIL
4 76 (7.14%) Cybersecurity
5 63 (5.92%) Infrastructure Engineering
6 51 (4.79%) Service Delivery
7 44 (4.13%) Incident Management
7 44 (4.13%) Project Delivery
8 37 (3.47%) Remote Monitoring and Management
9 36 (3.38%) Asset Management
10 35 (3.29%) Agile
10 35 (3.29%) Project Planning
11 34 (3.19%) Change Management
12 33 (3.10%) Migration
13 31 (2.91%) Continuous Improvement
14 30 (2.82%) Customer Experience
14 30 (2.82%) Time Management
15 28 (2.63%) Disaster Recovery
16 25 (2.35%) Service Management
17 22 (2.07%) B2B
Programming Languages
1 103 (9.67%) SQL
2 57 (5.35%) PowerShell
3 7 (0.66%) PHP
4 6 (0.56%) Python
5 5 (0.47%) Bash
5 5 (0.47%) Java
5 5 (0.47%) VB
6 1 (0.094%) C++
6 1 (0.094%) Perl
Qualifications
1 91 (8.54%) Degree
2 84 (7.89%) Microsoft Certification
3 48 (4.51%) DBS Check
4 35 (3.29%) Cisco Certification
5 34 (3.19%) CCNA
6 32 (3.00%) Network+ Certification
7 24 (2.25%) Azure Certification
8 19 (1.78%) MCSE
9 17 (1.60%) A+ Certification
10 16 (1.50%) MCP
11 12 (1.13%) Security Cleared
12 11 (1.03%) CompTIA Security+
13 10 (0.94%) ITIL Certification
14 8 (0.75%) MCSA
15 7 (0.66%) ITIL Foundation Certificate
15 7 (0.66%) SC Cleared
16 6 (0.56%) DV Cleared
17 4 (0.38%) Computer Science Degree
18 2 (0.19%) CCNP
18 2 (0.19%) MCITP
Quality Assurance & Compliance
1 64 (6.01%) SLA
2 30 (2.82%) GDPR
3 15 (1.41%) Cyber Essentials
4 10 (0.94%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.094%) Cyber Essentials PLUS
6 1 (0.094%) PCI DSS
System Software
1 532 (49.95%) Active Directory
2 165 (15.49%) Hyper-V
3 136 (12.77%) VMware Infrastructure
4 29 (2.72%) VMware ESXi
5 21 (1.97%) Virtual Desktop
6 12 (1.13%) vSphere
7 10 (0.94%) Virtual Machines
8 9 (0.85%) Terminal Services
9 8 (0.75%) Docker
10 6 (0.56%) Virtual Servers
11 4 (0.38%) Citrix Hypervisor
12 2 (0.19%) Firmware
12 2 (0.19%) pfSense
12 2 (0.19%) VMware Workstation
12 2 (0.19%) XenApp
13 1 (0.094%) Microsoft App-V
13 1 (0.094%) NFS
13 1 (0.094%) Terminal Server
13 1 (0.094%) Xen
Systems Management
1 138 (12.96%) Microsoft Intune
2 55 (5.16%) SCCM
3 13 (1.22%) Cisco CUCM
3 13 (1.22%) ServiceCenter
4 11 (1.03%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.47%) WSUS
7 4 (0.38%) Backup Exec
8 3 (0.28%) Active Directory Federation Services
8 3 (0.28%) FortiGate
8 3 (0.28%) NetCrunch
9 2 (0.19%) Grafana
9 2 (0.19%) NetBackup
9 2 (0.19%) Prometheus
9 2 (0.19%) Single Sign-On
9 2 (0.19%) vCenter Server
10 1 (0.094%) Autotask
10 1 (0.094%) Failover Clustering
10 1 (0.094%) Microsoft Clustering
Vendors
1 590 (55.40%) Microsoft
2 194 (18.22%) VMware
3 93 (8.73%) Citrix
4 75 (7.04%) Cisco
5 74 (6.95%) Veeam
6 71 (6.67%) Apple
7 50 (4.69%) Sophos
8 40 (3.76%) HP
9 28 (2.63%) ConnectWise
9 28 (2.63%) Draytek
10 24 (2.25%) Google
11 23 (2.16%) Barracuda Networks
11 23 (2.16%) Meraki
12 19 (1.78%) Aruba
13 16 (1.50%) Fortinet
13 16 (1.50%) Palo Alto
14 13 (1.22%) WatchGuard
15 12 (1.13%) Dell
15 12 (1.13%) Mitel
16 9 (0.85%) Datto