Customer Experience Jobs in Hertfordshire

Customer Experience (CX)
East of England > Hertfordshire

The table below provides summary statistics for permanent job vacancies advertised in Hertfordshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 15 November 2024, comparing them to the same period in the previous two years.

6 months to
15 Nov 2024
Same period 2023 Same period 2022
Rank 92 53 92
Rank change year-on-year -39 +39 -45
Permanent jobs citing Customer Experience 8 18 46
As % of all permanent jobs advertised in Hertfordshire 0.55% 2.48% 2.34%
As % of the Processes & Methodologies category 0.67% 2.71% 2.53%
Number of salaries quoted 6 13 20
10th Percentile £45,000 £41,250 £26,250
25th Percentile £47,813 £56,250 £34,375
Median annual salary (50th Percentile) £55,000 £62,500 £45,000
Median % change year-on-year -12.00% +38.89% -10.45%
75th Percentile £65,000 £63,750 £67,813
90th Percentile £67,500 £78,500 £127,500
East of England median annual salary £57,500 £62,500 £50,000
% change year-on-year -8.00% +25.00% +1.68%

All Process and Methodology Skills
Hertfordshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hertfordshire.

Permanent vacancies with a requirement for process or methodology skills 1,200 663 1,816
As % of all permanent jobs advertised in Hertfordshire 82.25% 91.20% 92.23%
Number of salaries quoted 464 477 912
10th Percentile £32,000 £30,300 £30,000
25th Percentile £45,000 £40,000 £36,250
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - +10.00%
75th Percentile £73,750 £66,250 £71,000
90th Percentile £93,750 £77,500 £87,500
East of England median annual salary £55,000 £55,000 £54,000
% change year-on-year - +1.85% +12.09%

Customer Experience
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Experience in Hertfordshire

Customer Experience
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Customer Experience in Hertfordshire.

Salary trend for Customer Experience in Hertfordshire

Customer Experience
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Experience in Hertfordshire over the 6 months to 15 November 2024.

Salary histogram for Customer Experience in Hertfordshire

Customer Experience
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Hertfordshire region over the 6 months to 15 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Rickmansworth - 2 £65,000 -
St Albans -1 1 - - 2
Watford -2 1 - - 1
Hemel Hempstead -17 1 £55,000 - 5
Hitchin - 1 £47,500 -
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) CMS
Applications
1 3 (37.50%) Adobe Illustrator
1 3 (37.50%) Adobe XD
1 3 (37.50%) Photoshop
Cloud Services
1 4 (50.00%) SaaS
2 3 (37.50%) Figma
3 1 (12.50%) GCP
Communications & Networking
1 1 (12.50%) SAN
Development Applications
1 1 (12.50%) Appium
1 1 (12.50%) Selenium
General
1 3 (37.50%) Marketing
1 3 (37.50%) Social Skills
2 2 (25.00%) Analytical Skills
2 2 (25.00%) Presentation Skills
2 2 (25.00%) Retail
3 1 (12.50%) Advertising
3 1 (12.50%) Games
3 1 (12.50%) iGaming
3 1 (12.50%) Inclusion and Diversity
3 1 (12.50%) Organisational Skills
Job Titles
1 3 (37.50%) Delivery Manager
1 3 (37.50%) Designer
1 3 (37.50%) Digital Designer
1 3 (37.50%) Service Delivery Manager
1 3 (37.50%) Service Manager
2 2 (25.00%) Client Services Manager
2 2 (25.00%) Senior
3 1 (12.50%) Backend Developer
3 1 (12.50%) Developer
3 1 (12.50%) Operations Director
3 1 (12.50%) Senior Backend Developer
3 1 (12.50%) Senior Designer
3 1 (12.50%) Senior Developer
3 1 (12.50%) Senior Digital Designer
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) .NET Framework
1 1 (12.50%) CSS
1 1 (12.50%) HTML
Miscellaneous
1 3 (37.50%) Animation
1 3 (37.50%) Motion Graphics
2 2 (25.00%) Mobile App
2 2 (25.00%) Onboarding
3 1 (12.50%) Blog
3 1 (12.50%) Digital Media
3 1 (12.50%) EPoS
3 1 (12.50%) Legacy Applications
3 1 (12.50%) Management Information System
Processes & Methodologies
1 4 (50.00%) Service Delivery
2 3 (37.50%) Copywriting
2 3 (37.50%) User Experience
3 2 (25.00%) Agile
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Customer Retention
3 2 (25.00%) ITIL
3 2 (25.00%) Mentoring
3 2 (25.00%) Problem-Solving
4 1 (12.50%) CI/CD
4 1 (12.50%) Clean Code
4 1 (12.50%) Customer Service
4 1 (12.50%) Deployment Automation
4 1 (12.50%) Incident Management
4 1 (12.50%) Objectives and Key Results
4 1 (12.50%) Performance Metrics
4 1 (12.50%) Service-Level Objective
4 1 (12.50%) Site Reliability Engineering
4 1 (12.50%) Stakeholder Management
4 1 (12.50%) Technical Leadership
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) C++
1 1 (12.50%) JavaScript
Qualifications
1 4 (50.00%) Degree
2 1 (12.50%) Computer Science Degree
2 1 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
Vendors
1 1 (12.50%) Dynatrace
1 1 (12.50%) Google