IT Support Jobs in Hertfordshire

IT Support
East of England > Hertfordshire

The median IT Support salary in Hertfordshire is £36,250 per year, according to job vacancies posted during the 6 months leading to 14 November 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 53 42 93
Rank change year-on-year -11 +51 0
Permanent jobs requiring an IT Support 46 25 45
As % of all permanent jobs advertised in Hertfordshire 3.17% 3.44% 2.28%
As % of the Job Titles category 3.52% 3.60% 2.41%
Number of salaries quoted 18 24 43
10th Percentile £24,350 £21,475 -
25th Percentile £26,000 £22,000 £22,250
Median annual salary (50th Percentile) £36,250 £26,000 £27,500
Median % change year-on-year +39.42% -5.45% -
75th Percentile £85,000 £35,438 £35,750
90th Percentile £140,500 £38,750 £38,750
East of England median annual salary £28,000 £27,750 £29,000
% change year-on-year +0.90% -4.31% -

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,307 695 1,867
% of permanent jobs with a recognized job title 90.14% 95.73% 94.68%
Number of salaries quoted 611 492 985
10th Percentile £30,000 £28,820 £27,000
25th Percentile £45,000 £36,250 £33,500
Median annual salary (50th Percentile) £55,320 £55,000 £54,250
Median % change year-on-year +0.58% +1.38% +14.21%
75th Percentile £70,625 £65,000 £68,750
90th Percentile £85,000 £77,500 £87,500
East of England median annual salary £52,795 £52,500 £52,500
% change year-on-year +0.56% - +10.53%

IT Support
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support in Hertfordshire

IT Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing IT Support in Hertfordshire.

Salary trend for IT Support in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing IT Support in Hertfordshire over the 6 months to 14 November 2024.

Salary histogram for IT Support in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +9 13 £35,000 +13.82%
St Albans - 10 - -
Stevenage -4 8 £100,000 +233.33%
Welwyn Garden City - 2 - -
Hemel Hempstead -23 1 £40,000 +6.67% 1
Hitchin - 1 £26,000 - 3
Potters Bar - 1 - -
Baldock - 1 £28,000 -
Bishop's Stortford - 1 £23,000 -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 14 November 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring IT Support in the job title.

1 25 (54.35%) Microsoft
2 24 (52.17%) Social Skills
3 22 (47.83%) Microsoft 365
4 20 (43.48%) Windows
5 17 (36.96%) Active Directory
6 14 (30.43%) Microsoft Office
7 12 (26.09%) Customer Service
8 11 (23.91%) Problem-Solving
8 11 (23.91%) ITIL
8 11 (23.91%) Azure
9 10 (21.74%) Cybersecurity
9 10 (21.74%) Microsoft Exchange
9 10 (21.74%) Manufacturing
9 10 (21.74%) Windows Server
10 9 (19.57%) Microsoft Excel
10 9 (19.57%) Microsoft Intune
10 9 (19.57%) Marketing
11 8 (17.39%) LAN
11 8 (17.39%) Photoshop
11 8 (17.39%) WAN
11 8 (17.39%) Cisco
12 7 (15.22%) Linux
12 7 (15.22%) Firewall
12 7 (15.22%) Degree
12 7 (15.22%) Windows 10
13 6 (13.04%) Entra ID
13 6 (13.04%) DBS Check
13 6 (13.04%) GDPR
13 6 (13.04%) Photography
13 6 (13.04%) AWS

IT Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (21.74%) Microsoft Exchange
2 2 (4.35%) SharePoint
Applications
1 14 (30.43%) Microsoft Office
2 9 (19.57%) Microsoft Excel
3 8 (17.39%) Photoshop
4 3 (6.52%) Adobe Premiere
4 3 (6.52%) Microsoft PowerPoint
Business Applications
1 3 (6.52%) Remedy ITSM
2 2 (4.35%) SAP Business One
Cloud Services
1 22 (47.83%) Microsoft 365
2 11 (23.91%) Azure
3 6 (13.04%) AWS
3 6 (13.04%) Entra ID
4 2 (4.35%) Google Ads
4 2 (4.35%) Google Workspace
4 2 (4.35%) OneDrive
Communications & Networking
1 8 (17.39%) LAN
1 8 (17.39%) WAN
2 7 (15.22%) Firewall
3 5 (10.87%) DNS
4 4 (8.70%) Network Security
4 4 (8.70%) SSL
4 4 (8.70%) VLAN
5 3 (6.52%) SD-WAN
5 3 (6.52%) Wi-Fi
5 3 (6.52%) WLAN
6 2 (4.35%) Cisco IOS
6 2 (4.35%) DHCP
6 2 (4.35%) NAS
6 2 (4.35%) Remote Desktop
6 2 (4.35%) SAN
6 2 (4.35%) VoIP
Database & Business Intelligence
1 4 (8.70%) SQL Server
General
1 24 (52.17%) Social Skills
2 10 (21.74%) Manufacturing
3 9 (19.57%) Marketing
4 5 (10.87%) Analytical Skills
4 5 (10.87%) Finance
5 4 (8.70%) Telecoms
6 3 (6.52%) Electronics
7 2 (4.35%) Advertising
7 2 (4.35%) Pharmaceutical
8 1 (2.17%) Aerospace
8 1 (2.17%) Legal
Miscellaneous
1 6 (13.04%) Photography
2 4 (8.70%) Self-Motivation
3 3 (6.52%) CMDB
3 3 (6.52%) Video Conferencing
4 2 (4.35%) Biopharmaceutical
4 2 (4.35%) Educational Technology
4 2 (4.35%) Hybrid Cloud
4 2 (4.35%) IoT
4 2 (4.35%) Social Media
4 2 (4.35%) Social Network
5 1 (2.17%) Mobile App
Operating Systems
1 20 (43.48%) Windows
2 10 (21.74%) Windows Server
3 7 (15.22%) Linux
3 7 (15.22%) Windows 10
4 5 (10.87%) Android
5 4 (8.70%) Windows Server 2016
5 4 (8.70%) Windows Server 2019
6 2 (4.35%) Mac OS
Processes & Methodologies
1 12 (26.09%) Customer Service
2 11 (23.91%) ITIL
2 11 (23.91%) Problem-Solving
3 10 (21.74%) Cybersecurity
4 6 (13.04%) Image Processing
4 6 (13.04%) Video Processing
5 5 (10.87%) ITSM
5 5 (10.87%) SEO
6 4 (8.70%) Disaster Recovery
6 4 (8.70%) Problem Management
6 4 (8.70%) Server Hardening
7 3 (6.52%) Asset Management
7 3 (6.52%) Mathematics
7 3 (6.52%) Service Delivery
7 3 (6.52%) Stakeholder Engagement
7 3 (6.52%) Time Management
7 3 (6.52%) User Experience
8 2 (4.35%) Copywriting
8 2 (4.35%) Data Management
8 2 (4.35%) Pay per click
Programming Languages
1 4 (8.70%) SQL
2 3 (6.52%) PowerShell
Qualifications
1 7 (15.22%) Degree
2 6 (13.04%) DBS Check
3 3 (6.52%) Azure Certification
3 3 (6.52%) Microsoft Certification
4 2 (4.35%) CCNA
4 2 (4.35%) Cisco Certification
4 2 (4.35%) MCP
4 2 (4.35%) SC Cleared
4 2 (4.35%) Security Cleared
5 1 (2.17%) DV Cleared
5 1 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 6 (13.04%) GDPR
2 5 (10.87%) SLA
3 3 (6.52%) ISO 9001
4 2 (4.35%) Data Quality
System Software
1 17 (36.96%) Active Directory
2 4 (8.70%) Hyper-V
3 2 (4.35%) Virtual Desktop
Systems Management
1 9 (19.57%) Microsoft Intune
2 5 (10.87%) SCCM
3 1 (2.17%) Autotask
Vendors
1 25 (54.35%) Microsoft
2 8 (17.39%) Cisco
3 6 (13.04%) Aruba
3 6 (13.04%) Citrix
4 5 (10.87%) Adobe
4 5 (10.87%) SAP
4 5 (10.87%) ServiceNow
5 4 (8.70%) HP
5 4 (8.70%) SonicWALL
6 3 (6.52%) Fortinet
6 3 (6.52%) Okta
6 3 (6.52%) Remedy
6 3 (6.52%) VMware
7 2 (4.35%) Apple
7 2 (4.35%) Google
8 1 (2.17%) ConnectWise