Head of Customer Experience Jobs in London

Head of Customer Experience (Head of CX)
England > London

The median Head of Customer Experience (Head of CX) salary in London is £200,000 per year, according to job vacancies posted during the 6 months leading to 13 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 508 598 925
Rank change year-on-year +90 +327 -279
Permanent jobs requiring a Head of Customer Experience 1 5 1
As % of all permanent jobs advertised in London 0.004% 0.016% 0.001%
As % of the Job Titles category 0.004% 0.017% 0.001%
Number of salaries quoted 1 1 1
10th Percentile - - -
25th Percentile - £102,500 £117,500
Median annual salary (50th Percentile) £200,000 £105,000 £120,000
Median % change year-on-year +90.48% -12.50% +84.62%
75th Percentile - £107,500 £122,500
90th Percentile - - -
England median annual salary £70,000 £92,500 £65,000
% change year-on-year -24.32% +42.31% -3.70%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 23,403 29,645 71,541
% of permanent jobs with a recognized job title 94.44% 94.97% 96.13%
Number of salaries quoted 17,198 22,316 34,853
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Head of Customer Experience
Job Vacancy Trend in London

Job postings that featured Head of Customer Experience in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Head of Customer Experience in London

Head of Customer Experience
Salary Trend in London

3-month moving average salary quoted in jobs citing Head of Customer Experience in London.

Salary trend for Head of Customer Experience in London

Head of Customer Experience Skill Set
Top 23 Co-occurring Skills and Capabilities in London

For the 6 months to 13 June 2024, Head of Customer Experience job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Head of Customer Experience in the job title.

1 1 (100.00%) Finance
1 1 (100.00%) Marketing
1 1 (100.00%) Degree
1 1 (100.00%) Psychology
1 1 (100.00%) UX Design
1 1 (100.00%) Product Management
1 1 (100.00%) Customer Engagement
1 1 (100.00%) SaaS
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Marketing Strategy
1 1 (100.00%) User Experience
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Prototyping
1 1 (100.00%) Master's Degree
1 1 (100.00%) Strategic Thinking
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Decision-Making
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Data-Driven Decision Making
1 1 (100.00%) User-Centered Design (UCD)
1 1 (100.00%) Design Thinking
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Experience

Head of Customer Experience Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) SaaS
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Finance
1 1 (100.00%) Marketing
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Engagement
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Data-Driven Decision Making
1 1 (100.00%) Decision-Making
1 1 (100.00%) Design Thinking
1 1 (100.00%) Marketing Strategy
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Product Management
1 1 (100.00%) Prototyping
1 1 (100.00%) Psychology
1 1 (100.00%) Strategic Thinking
1 1 (100.00%) User Experience
1 1 (100.00%) User-Centered Design (UCD)
1 1 (100.00%) UX Design
Qualifications
1 1 (100.00%) Degree
1 1 (100.00%) Master's Degree