Desktop Support Jobs in the Midlands

Desktop Support
England > Midlands

The median Desktop Support salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 315 290 317
Rank change year-on-year -25 +27 -44
Permanent jobs requiring a Desktop Support 28 16 51
As % of all permanent jobs advertised in the Midlands 0.20% 0.19% 0.44%
As % of the Job Titles category 0.21% 0.21% 0.46%
Number of salaries quoted 18 16 48
10th Percentile £24,240 £23,350 £23,288
25th Percentile £24,805 £25,112 £24,563
Median annual salary (50th Percentile) £32,500 £26,750 £26,500
Median % change year-on-year +21.50% +0.94% -15.87%
75th Percentile £33,750 £30,250 £28,875
90th Percentile £35,750 £32,000 £30,300
England median annual salary £32,500 £31,500 £33,500
% change year-on-year +3.17% -5.97% +3.08%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 13,212 7,602 10,970
% of permanent jobs with a recognized job title 94.08% 89.51% 94.90%
Number of salaries quoted 9,398 4,488 7,088
10th Percentile £26,250 £28,750 £27,750
25th Percentile £34,834 £37,500 £37,371
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,741 £67,200 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Desktop Support
Job Vacancy Trend in the Midlands

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Desktop Support in the Midlands

Desktop Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Desktop Support in the Midlands.

Salary trend for Desktop Support in the Midlands

Desktop Support
Salary Histogram in the Midlands

Salary distribution for jobs citing Desktop Support in the Midlands over the 6 months to 12 June 2024.

Salary histogram for Desktop Support in the Midlands

Desktop Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -16 18 £31,000 +8.77%
West Midlands -11 10 £33,750 +27.36% 2
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Desktop Support in the job title.

1 18 (64.29%) Microsoft
2 16 (57.14%) Windows
3 15 (53.57%) Active Directory
4 12 (42.86%) Microsoft 365
5 11 (39.29%) Customer Service
6 10 (35.71%) Degree
7 9 (32.14%) Social Skills
8 8 (28.57%) Problem-Solving
8 8 (28.57%) Microsoft Certification
8 8 (28.57%) Wi-Fi
9 7 (25.00%) Microsoft Office
9 7 (25.00%) Network Security
9 7 (25.00%) Mac OS
10 6 (21.43%) DBS Check
10 6 (21.43%) Computer Science Degree
10 6 (21.43%) Onboarding
10 6 (21.43%) Computer Science
10 6 (21.43%) Azure
10 6 (21.43%) Driving Licence
10 6 (21.43%) A+ Certification
10 6 (21.43%) MCP
11 5 (17.86%) SLA
11 5 (17.86%) Dell
11 5 (17.86%) SharePoint
11 5 (17.86%) Asset Management
11 5 (17.86%) PCI DSS
11 5 (17.86%) Security Cleared
11 5 (17.86%) KVM
11 5 (17.86%) Proactive Maintenance
11 5 (17.86%) BPSS Clearance

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) SharePoint
2 2 (7.14%) Microsoft Exchange
Applications
1 7 (25.00%) Microsoft Office
Cloud Services
1 12 (42.86%) Microsoft 365
2 6 (21.43%) Azure
3 3 (10.71%) AWS
4 2 (7.14%) Entra ID
Communications & Networking
1 8 (28.57%) Wi-Fi
2 7 (25.00%) Network Security
3 2 (7.14%) DNS
4 1 (3.57%) DHCP
4 1 (3.57%) Firewall
4 1 (3.57%) Remote Desktop
4 1 (3.57%) VPN
General
1 9 (32.14%) Social Skills
2 4 (14.29%) Finance
3 3 (10.71%) Analytical Skills
3 3 (10.71%) Inclusion and Diversity
3 3 (10.71%) Retail
4 2 (7.14%) Local Government
5 1 (3.57%) Documentation Skills
5 1 (3.57%) Legal
Miscellaneous
1 6 (21.43%) Driving Licence
1 6 (21.43%) Onboarding
2 1 (3.57%) Data Protection Act
2 1 (3.57%) Hybrid Cloud
2 1 (3.57%) Replication
2 1 (3.57%) Self-Motivation
2 1 (3.57%) Team-Oriented Environment
Operating Systems
1 16 (57.14%) Windows
2 7 (25.00%) Mac OS
3 2 (7.14%) Windows 10
4 1 (3.57%) Windows Server
4 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 11 (39.29%) Customer Service
2 8 (28.57%) Problem-Solving
3 6 (21.43%) Computer Science
4 5 (17.86%) Asset Management
4 5 (17.86%) Proactive Maintenance
5 3 (10.71%) Customer Engagement
6 2 (7.14%) Collaborative Culture
6 2 (7.14%) ITIL
6 2 (7.14%) ITSM
7 1 (3.57%) Continuous Improvement
7 1 (3.57%) Data Protection
7 1 (3.57%) Fintech
7 1 (3.57%) Hardware Maintenance
7 1 (3.57%) Incident Management
7 1 (3.57%) Software Deployment
Programming Languages
1 1 (3.57%) PowerShell
Qualifications
1 10 (35.71%) Degree
2 8 (28.57%) Microsoft Certification
3 6 (21.43%) A+ Certification
3 6 (21.43%) Computer Science Degree
3 6 (21.43%) DBS Check
3 6 (21.43%) MCP
4 5 (17.86%) BPSS Clearance
4 5 (17.86%) Security Cleared
5 2 (7.14%) MCSE
Quality Assurance & Compliance
1 5 (17.86%) PCI DSS
1 5 (17.86%) SLA
System Software
1 15 (53.57%) Active Directory
2 5 (17.86%) KVM
Systems Management
1 2 (7.14%) Microsoft Intune
Vendors
1 18 (64.29%) Microsoft
2 5 (17.86%) Dell
3 2 (7.14%) ServiceNow