Help Desk Support Jobs in the South East

Help Desk Support
England > South East

The median Help Desk Support salary in the South East is £24,000 per year, according to job vacancies posted during the 6 months leading to 13 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 357 364 489
Rank change year-on-year +7 +125 -108
Permanent jobs requiring a Help Desk Support 47 13 17
As % of all permanent jobs advertised in the South East 0.25% 0.098% 0.080%
As % of the Job Titles category 0.27% 0.11% 0.083%
Number of salaries quoted 40 11 13
10th Percentile £21,000 £21,250 -
25th Percentile £23,000 £22,250 £14,000
Median annual salary (50th Percentile) £24,000 £24,000 £22,549
Median % change year-on-year - +6.43% -14.91%
75th Percentile £30,000 £26,750 £24,000
90th Percentile £33,625 £28,750 £28,750
England median annual salary £24,000 £26,000 £26,000
% change year-on-year -7.69% - +4.00%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 17,582 11,899 20,479
% of permanent jobs with a recognized job title 94.31% 89.64% 96.02%
Number of salaries quoted 12,383 7,812 12,372
10th Percentile £27,750 £30,000 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Help Desk Support
Job Vacancy Trend in the South East

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Help Desk Support in the South East

Help Desk Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Help Desk Support in the South East.

Salary trend for Help Desk Support in the South East

Help Desk Support
Salary Histogram in the South East

Salary distribution for jobs citing Help Desk Support in the South East over the 6 months to 13 June 2024.

Salary histogram for Help Desk Support in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kent - 23 £24,000 -
Thames Valley -6 8 £27,625 +17.55% 1
East Sussex +20 6 £27,500 +14.58%
Hampshire - 5 £24,000 - 3
Buckinghamshire - 5 £26,250 -
West Sussex - 3 £21,500 - 2
Surrey -15 2 £24,500 -2.00% 1
Oxfordshire - 2 £29,000 -
Berkshire +1 1 £25,000 +6.38% 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 13 June 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Help Desk Support in the job title.

1 29 (61.70%) Windows
2 27 (57.45%) Active Directory
3 23 (48.94%) Microsoft 365
3 23 (48.94%) Customer Service
4 22 (46.81%) Microsoft
5 21 (44.68%) Problem-Solving
6 20 (42.55%) SharePoint
7 19 (40.43%) Windows 10
8 18 (38.30%) Firewall
9 17 (36.17%) DHCP
9 17 (36.17%) DNS
10 14 (29.79%) Security Cleared
10 14 (29.79%) SLA
10 14 (29.79%) Microsoft Office
11 13 (27.66%) Azure
11 13 (27.66%) AWS
12 12 (25.53%) Apple iOS
12 12 (25.53%) Entra ID
12 12 (25.53%) WatchGuard
13 9 (19.15%) Social Skills
13 9 (19.15%) Gamification
14 7 (14.89%) Windows Server
14 7 (14.89%) Infrastructure Engineering
14 7 (14.89%) Android
14 7 (14.89%) Microsoft Exchange
15 6 (12.77%) OneDrive
16 5 (10.64%) AWS Certification
16 5 (10.64%) Mobile Device Management
16 5 (10.64%) Structured Cabling
16 5 (10.64%) Windows Server 2019

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (42.55%) SharePoint
2 7 (14.89%) Microsoft Exchange
Applications
1 14 (29.79%) Microsoft Office
Business Applications
1 2 (4.26%) assyst
Cloud Services
1 23 (48.94%) Microsoft 365
2 13 (27.66%) AWS
2 13 (27.66%) Azure
3 12 (25.53%) Entra ID
4 6 (12.77%) OneDrive
Communications & Networking
1 18 (38.30%) Firewall
2 17 (36.17%) DHCP
2 17 (36.17%) DNS
3 5 (10.64%) Structured Cabling
3 5 (10.64%) VLAN
4 2 (4.26%) Broadband
4 2 (4.26%) Wi-Fi
5 1 (2.13%) VoIP
General
1 9 (19.15%) Social Skills
2 5 (10.64%) Retail
3 4 (8.51%) Analytical Skills
4 2 (4.26%) Organisational Skills
4 2 (4.26%) Telecoms
5 1 (2.13%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.13%) .NET
1 1 (2.13%) CSS
1 1 (2.13%) HTML
Miscellaneous
1 1 (2.13%) Private Cloud
Operating Systems
1 29 (61.70%) Windows
2 19 (40.43%) Windows 10
3 12 (25.53%) Apple iOS
4 7 (14.89%) Android
4 7 (14.89%) Windows Server
5 5 (10.64%) Windows Server 2019
6 1 (2.13%) Linux
6 1 (2.13%) Windows 7
Processes & Methodologies
1 23 (48.94%) Customer Service
2 21 (44.68%) Problem-Solving
3 9 (19.15%) Gamification
4 7 (14.89%) Infrastructure Engineering
5 5 (10.64%) Change Management
5 5 (10.64%) Data Loss Prevention
5 5 (10.64%) Mobile Device Management
5 5 (10.64%) Service Delivery
6 4 (8.51%) Customer Experience
7 2 (4.26%) Analytical Thinking
7 2 (4.26%) ITIL
7 2 (4.26%) Project Management
7 2 (4.26%) System Testing
8 1 (2.13%) CRM
8 1 (2.13%) Full Stack Development
8 1 (2.13%) Mentoring
8 1 (2.13%) Network Monitoring
8 1 (2.13%) Server Management
Programming Languages
1 2 (4.26%) SQL
2 1 (2.13%) C#
2 1 (2.13%) T-SQL
Qualifications
1 14 (29.79%) Security Cleared
2 5 (10.64%) AWS Certification
3 3 (6.38%) Degree
4 2 (4.26%) DV Cleared
4 2 (4.26%) NVQ Level 3
Quality Assurance & Compliance
1 14 (29.79%) SLA
2 3 (6.38%) GDPR
System Software
1 27 (57.45%) Active Directory
2 5 (10.64%) Virtual Desktop
3 1 (2.13%) GPFS
3 1 (2.13%) Hyper-V
3 1 (2.13%) VMware Infrastructure
Vendors
1 22 (46.81%) Microsoft
2 12 (25.53%) WatchGuard
3 5 (10.64%) Adobe
3 5 (10.64%) Avaya
3 5 (10.64%) Citrix
4 2 (4.26%) ServiceNow
5 1 (2.13%) ConnectWise
5 1 (2.13%) Draytek
5 1 (2.13%) Sophos
5 1 (2.13%) Ubiquiti
5 1 (2.13%) Veeam
5 1 (2.13%) VMware