IT Support Jobs in the Thames Valley

IT Support
South East > Thames Valley

The median IT Support salary in the Thames Valley is £31,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 54 121 160
Rank change year-on-year +67 +39 +22
Permanent jobs requiring an IT Support 277 135 137
As % of all permanent jobs advertised in the Thames Valley 3.74% 2.42% 1.81%
As % of the Job Titles category 3.95% 2.71% 1.90%
Number of salaries quoted 256 72 122
10th Percentile £22,750 £24,800 £17,000
25th Percentile £25,500 £26,250 £23,313
Median annual salary (50th Percentile) £31,500 £32,000 £28,000
Median % change year-on-year -1.56% +14.29% -6.67%
75th Percentile £41,000 £35,250 £33,750
90th Percentile £43,750 £48,700 £43,750
South East median annual salary £29,500 £29,857 £28,000
% change year-on-year -1.20% +6.63% -

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 7,014 4,983 7,202
% of permanent jobs with a recognized job title 94.72% 89.46% 95.23%
Number of salaries quoted 4,713 3,046 4,156
10th Percentile £29,000 £29,750 £30,000
25th Percentile £36,250 £39,000 £41,132
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £64,750 £72,500 £70,000
90th Percentile £77,750 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

IT Support
Job Vacancy Trend in the Thames Valley

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for IT Support in the Thames Valley

IT Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing IT Support in the Thames Valley.

Salary trend for IT Support in the Thames Valley

IT Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support in the Thames Valley over the 6 months to 12 June 2024.

Salary histogram for IT Support in the Thames Valley

IT Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Thames Valley region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire +64 134 £33,250 +7.26% 11
Berkshire +15 85 £27,000 -6.49% 12
Buckinghamshire +9 58 £27,500 -15.38% 16
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 12 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support in the job title.

1 160 (57.76%) Microsoft 365
2 136 (49.10%) Microsoft
3 128 (46.21%) Windows
4 97 (35.02%) Customer Service
5 76 (27.44%) Social Skills
6 75 (27.08%) Active Directory
7 63 (22.74%) Windows Server
7 63 (22.74%) Problem-Solving
8 62 (22.38%) Firewall
9 61 (22.02%) VMware
10 54 (19.49%) SQL
11 52 (18.77%) VMware Infrastructure
12 48 (17.33%) Degree
13 47 (16.97%) SharePoint
13 47 (16.97%) Microsoft Exchange
14 41 (14.80%) Azure
15 39 (14.08%) Microsoft Office
16 37 (13.36%) Citrix
17 35 (12.64%) SQL Server
18 32 (11.55%) ITIL
18 32 (11.55%) DNS
18 32 (11.55%) Veeam
19 29 (10.47%) Cybersecurity
20 27 (9.75%) TCP/IP
21 26 (9.39%) Microsoft Excel
21 26 (9.39%) Windows 10
22 24 (8.66%) Service Delivery
22 24 (8.66%) Wi-Fi
23 21 (7.58%) VLAN
23 21 (7.58%) Linux

IT Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (16.97%) Microsoft Exchange
1 47 (16.97%) SharePoint
2 3 (1.08%) Exchange Server 2013
3 1 (0.36%) Confluence
Applications
1 39 (14.08%) Microsoft Office
2 26 (9.39%) Microsoft Excel
3 1 (0.36%) Microsoft PowerPoint
Business Applications
1 5 (1.81%) Dynamics CRM
1 5 (1.81%) Dynamics GP
1 5 (1.81%) Sage X3
Cloud Services
1 160 (57.76%) Microsoft 365
2 41 (14.80%) Azure
3 18 (6.50%) OneDrive
4 10 (3.61%) Entra ID
5 9 (3.25%) WhatsApp
6 6 (2.17%) AWS
6 6 (2.17%) Dynamics 365
6 6 (2.17%) Google Workspace
7 5 (1.81%) iTunes
8 3 (1.08%) Power Platform
9 2 (0.72%) Mimecast
Communications & Networking
1 62 (22.38%) Firewall
2 32 (11.55%) DNS
3 27 (9.75%) TCP/IP
4 24 (8.66%) Wi-Fi
5 21 (7.58%) VLAN
6 19 (6.86%) DHCP
7 12 (4.33%) SAN
7 12 (4.33%) Wireless
8 10 (3.61%) NAS
8 10 (3.61%) Network Security
8 10 (3.61%) VoIP
9 9 (3.25%) SSL
10 8 (2.89%) WAN
11 7 (2.53%) VPN
12 5 (1.81%) Cisco IOS
12 5 (1.81%) SD-WAN
12 5 (1.81%) Wireless Security
13 4 (1.44%) LAN
14 3 (1.08%) Wireshark
15 2 (0.72%) Internet
Database & Business Intelligence
1 35 (12.64%) SQL Server
2 3 (1.08%) MySQL
2 3 (1.08%) Power BI
Development Applications
1 5 (1.81%) JIRA
General
1 76 (27.44%) Social Skills
2 17 (6.14%) Law
3 16 (5.78%) Documentation Skills
4 15 (5.42%) Finance
5 13 (4.69%) Analytical Skills
6 11 (3.97%) Inclusion and Diversity
7 8 (2.89%) Automotive
7 8 (2.89%) Legal
8 6 (2.17%) Advertising
8 6 (2.17%) Manufacturing
8 6 (2.17%) Retail
9 5 (1.81%) Marketing
10 4 (1.44%) German Language
10 4 (1.44%) Organisational Skills
10 4 (1.44%) Pharmaceutical
11 3 (1.08%) Games
11 3 (1.08%) Multimedia
12 1 (0.36%) Electronics
12 1 (0.36%) Public Sector
12 1 (0.36%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.08%) Kafka
2 2 (0.72%) EDI
2 2 (0.72%) Software Packaging
3 1 (0.36%) .NET
3 1 (0.36%) LDAP
Miscellaneous
1 17 (6.14%) Replication
2 13 (4.69%) Driving Licence
3 12 (4.33%) Self-Motivation
4 5 (1.81%) Educational Technology
4 5 (1.81%) Smartphone
5 4 (1.44%) Life Science
5 4 (1.44%) Onboarding
6 3 (1.08%) Video Conferencing
7 2 (0.72%) Grid Computing
7 2 (0.72%) Renewable Energy
8 1 (0.36%) Enterprise Software
8 1 (0.36%) Hybrid Cloud
8 1 (0.36%) Molecular Biology
8 1 (0.36%) Tandem
Operating Systems
1 128 (46.21%) Windows
2 63 (22.74%) Windows Server
3 26 (9.39%) Windows 10
4 21 (7.58%) Linux
5 18 (6.50%) Android
6 8 (2.89%) Mac OS
7 7 (2.53%) Windows Server 2012
7 7 (2.53%) Windows Server 2019
8 6 (2.17%) Windows Server 2016
9 5 (1.81%) Mac OS X
10 4 (1.44%) Apple iOS
11 3 (1.08%) Unix
11 3 (1.08%) Windows Server 2008
12 2 (0.72%) Ubuntu
13 1 (0.36%) Windows 7
13 1 (0.36%) Windows Mobile
Processes & Methodologies
1 97 (35.02%) Customer Service
2 63 (22.74%) Problem-Solving
3 32 (11.55%) ITIL
4 29 (10.47%) Cybersecurity
5 24 (8.66%) Service Delivery
6 21 (7.58%) Change Control
7 18 (6.50%) Multi-Factor Authentication
8 15 (5.42%) ITSM
9 13 (4.69%) Mathematics
10 12 (4.33%) ERP
10 12 (4.33%) Service Management
11 11 (3.97%) Project Management
11 11 (3.97%) Time Management
12 10 (3.61%) Agile
13 9 (3.25%) Infrastructure Engineering
14 8 (2.89%) Application Rationalisation
14 8 (2.89%) Data Integration
14 8 (2.89%) Service Catalogue
15 7 (2.53%) Incident Management
15 7 (2.53%) IT Strategy
Programming Languages
1 54 (19.49%) SQL
2 8 (2.89%) PowerShell
3 3 (1.08%) Bash
3 3 (1.08%) Python
4 2 (0.72%) C#
5 1 (0.36%) C
5 1 (0.36%) COBOL
Qualifications
1 48 (17.33%) Degree
2 14 (5.05%) Microsoft Certification
3 10 (3.61%) CCNA
3 10 (3.61%) Cisco Certification
3 10 (3.61%) MCSE
4 7 (2.53%) ITIL Foundation Certificate
5 4 (1.44%) MCP
6 2 (0.72%) BPSS Clearance
6 2 (0.72%) DBS Check
6 2 (0.72%) DV Cleared
6 2 (0.72%) HNC
6 2 (0.72%) NVQ Level 3
6 2 (0.72%) Security Cleared
7 1 (0.36%) CCNP
7 1 (0.36%) Computer Science Degree
7 1 (0.36%) LPIC
Quality Assurance & Compliance
1 12 (4.33%) SLA
2 5 (1.81%) GDPR
System Software
1 75 (27.08%) Active Directory
2 52 (18.77%) VMware Infrastructure
3 11 (3.97%) Hyper-V
4 3 (1.08%) Docker
5 2 (0.72%) Virtual Desktop
6 1 (0.36%) NFS
Systems Management
1 12 (4.33%) Microsoft Intune
2 5 (1.81%) SCCM
3 3 (1.08%) Kubernetes
4 1 (0.36%) Failover Clustering
4 1 (0.36%) Jamf Pro
Vendors
1 136 (49.10%) Microsoft
2 61 (22.02%) VMware
3 37 (13.36%) Citrix
4 32 (11.55%) Veeam
5 12 (4.33%) Apple
5 12 (4.33%) Google
6 8 (2.89%) Barracuda Networks
6 8 (2.89%) Cisco
7 5 (1.81%) Draytek
7 5 (1.81%) Sage
7 5 (1.81%) ServiceNow
8 4 (1.44%) Dell
9 3 (1.08%) Atlassian
9 3 (1.08%) CrowdStrike
9 3 (1.08%) Datto
9 3 (1.08%) Salesforce
9 3 (1.08%) SAP
9 3 (1.08%) Sophos
9 3 (1.08%) WatchGuard
10 2 (0.72%) Sun