Service Delivery Jobs in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 14 November 2024, comparing them to the same period in the previous two years.

6 months to
14 Nov 2024
Same period 2023 Same period 2022
Rank 67 54 73
Rank change year-on-year -13 +19 +3
Permanent jobs citing Service Delivery 163 170 280
As % of all permanent jobs advertised in the Thames Valley 3.75% 4.59% 4.30%
As % of the Processes & Methodologies category 4.44% 4.89% 4.50%
Number of salaries quoted 53 130 203
10th Percentile £30,750 £28,000 £27,500
25th Percentile £35,000 £39,085 £30,000
Median annual salary (50th Percentile) £37,500 £53,250 £45,000
Median % change year-on-year -29.58% +18.33% -17.43%
75th Percentile £57,854 £57,500 £65,000
90th Percentile £71,500 £73,750 £72,500
South East median annual salary £40,000 £52,500 £50,000
% change year-on-year -23.81% +5.00% -9.09%

All Process and Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,674 3,477 6,220
As % of all permanent jobs advertised in the Thames Valley 84.50% 93.95% 95.41%
Number of salaries quoted 1,776 2,200 3,623
10th Percentile £35,000 £31,988 £30,500
25th Percentile £44,106 £40,000 £41,250
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -
75th Percentile £73,750 £70,000 £72,500
90th Percentile £85,000 £85,000 £83,750
South East median annual salary £55,000 £55,000 £55,000
% change year-on-year - - +4.76%

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Delivery in the Thames Valley.

Salary trend for Service Delivery in the Thames Valley

Service Delivery
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 14 November 2024.

Salary histogram for Service Delivery in the Thames Valley

Service Delivery
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 14 November 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -13 85 £45,000 -14.29% 22
Buckinghamshire +9 47 £37,500 -31.82% 13
Oxfordshire -16 31 £35,000 -41.67% 7
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (11.66%) SharePoint
2 14 (8.59%) Microsoft Exchange
Applications
1 14 (8.59%) Microsoft Office
2 4 (2.45%) Microsoft Excel
3 2 (1.23%) Microsoft PowerPoint
Business Applications
1 4 (2.45%) Dynamics AX
2 1 (0.61%) Dynamics CRM
2 1 (0.61%) Sage X3
2 1 (0.61%) SAP ERP
2 1 (0.61%) SAP S/4HANA
Cloud Services
1 34 (20.86%) Azure
2 31 (19.02%) Microsoft 365
3 13 (7.98%) OneDrive
4 12 (7.36%) Entra ID
5 11 (6.75%) AWS
6 9 (5.52%) Dynamics 365
7 5 (3.07%) GCP
7 5 (3.07%) Power Platform
8 3 (1.84%) Cloud Computing
9 2 (1.23%) Azure Sentinel
9 2 (1.23%) SaaS
10 1 (0.61%) Azure Cosmos DB
10 1 (0.61%) Azure DevOps
10 1 (0.61%) GitHub
10 1 (0.61%) GitHub Actions
10 1 (0.61%) WhatsApp
Communications & Networking
1 9 (5.52%) Firewall
2 6 (3.68%) LAN
2 6 (3.68%) WAN
3 5 (3.07%) VPN
4 4 (2.45%) VLAN
5 2 (1.23%) VSAN
6 1 (0.61%) Cisco ASA
6 1 (0.61%) Cisco Firepower
6 1 (0.61%) Cisco Nexus
6 1 (0.61%) DHCP
6 1 (0.61%) DNS
Database & Business Intelligence
1 12 (7.36%) Amazon RDS
2 5 (3.07%) Power BI
3 2 (1.23%) GIS
4 1 (0.61%) MongoDB
4 1 (0.61%) NoSQL
4 1 (0.61%) SAP HANA
4 1 (0.61%) SQL Server
Development Applications
1 1 (0.61%) Jenkins
1 1 (0.61%) JIRA
General
1 77 (47.24%) Manufacturing
2 45 (27.61%) Social Skills
3 19 (11.66%) Analytical Skills
4 15 (9.20%) Legal
5 13 (7.98%) Finance
6 9 (5.52%) Telecoms
7 8 (4.91%) Organisational Skills
8 7 (4.29%) Inclusion and Diversity
9 6 (3.68%) Law
10 5 (3.07%) Documentation Skills
10 5 (3.07%) Public Sector
11 4 (2.45%) Retail
12 3 (1.84%) Billing
12 3 (1.84%) Police
13 2 (1.23%) Advertising
13 2 (1.23%) Digital Health
13 2 (1.23%) Electronics
13 2 (1.23%) Local Government
13 2 (1.23%) Marketing
14 1 (0.61%) Automotive
Job Titles
1 14 (8.59%) IT Support
1 14 (8.59%) IT Technician
2 13 (7.98%) Support Engineer
3 12 (7.36%) Service Manager
4 11 (6.75%) Delivery Manager
4 11 (6.75%) IT Support Technician
4 11 (6.75%) Service Delivery Manager
4 11 (6.75%) Support Technician
4 11 (6.75%) Technical Manager
5 7 (4.29%) 3rd Line Engineer
5 7 (4.29%) 3rd Line Support
5 7 (4.29%) 3rd Line Support Engineer
6 6 (3.68%) Analyst
6 6 (3.68%) IT Manager
6 6 (3.68%) Lead
7 5 (3.07%) Coordinator
7 5 (3.07%) Performance Analyst
7 5 (3.07%) Service Analyst
7 5 (3.07%) Service Performance Analyst
7 5 (3.07%) Technical Engineer
Libraries, Frameworks & Software Standards
1 5 (3.07%) Middleware
2 3 (1.84%) EDI
2 3 (1.84%) OpenMP
3 2 (1.23%) AngularJS
3 2 (1.23%) React
4 1 (0.61%) .NET
4 1 (0.61%) Blazor
4 1 (0.61%) Hibernate
4 1 (0.61%) Java EE
4 1 (0.61%) JSP
4 1 (0.61%) Spring Boot
4 1 (0.61%) Struts
4 1 (0.61%) Vue
4 1 (0.61%) Web Services
Miscellaneous
1 12 (7.36%) Smartphone
2 9 (5.52%) Self-Motivation
3 7 (4.29%) Data Centre
4 5 (3.07%) Enterprise Software
4 5 (3.07%) Management Information System
5 4 (2.45%) Onboarding
6 3 (1.84%) Algorithms
6 3 (1.84%) CUDA
6 3 (1.84%) Fat Client
6 3 (1.84%) Thin Client
7 2 (1.23%) Blog
7 2 (1.23%) Digital Media
7 2 (1.23%) FMCG
7 2 (1.23%) Molecular Biology
7 2 (1.23%) NHS
7 2 (1.23%) Virtual Team
8 1 (0.61%) Driving Licence
8 1 (0.61%) Greenfield Project
8 1 (0.61%) Hybrid Cloud
8 1 (0.61%) IoT
Operating Systems
1 36 (22.09%) Windows
2 13 (7.98%) Android
3 12 (7.36%) Apple iOS
3 12 (7.36%) Windows 10
4 7 (4.29%) Windows Server
5 5 (3.07%) Linux
6 3 (1.84%) Unix
6 3 (1.84%) VMS
7 1 (0.61%) Windows Mobile
Processes & Methodologies
1 40 (24.54%) ITIL
2 30 (18.40%) Problem-Solving
3 28 (17.18%) Continuous Improvement
4 27 (16.56%) Customer Service
5 21 (12.88%) Project Management
6 18 (11.04%) Project Delivery
7 16 (9.82%) Coaching
8 14 (8.59%) ITSM
9 13 (7.98%) DevOps
10 12 (7.36%) Logistics
10 12 (7.36%) Problem Management
10 12 (7.36%) Service Management
11 11 (6.75%) Stakeholder Management
12 10 (6.13%) Business Strategy
12 10 (6.13%) User Experience
13 9 (5.52%) Agile
13 9 (5.52%) Computer Science
13 9 (5.52%) Incident Management
13 9 (5.52%) Process Improvement
14 8 (4.91%) ERP
Programming Languages
1 3 (1.84%) Bash
1 3 (1.84%) C
1 3 (1.84%) C++
1 3 (1.84%) C-shell
1 3 (1.84%) Fortran
1 3 (1.84%) Python
2 2 (1.23%) JavaScript
2 2 (1.23%) SQL
3 1 (0.61%) Bicep
3 1 (0.61%) C#
3 1 (0.61%) Java
3 1 (0.61%) PL/SQL
3 1 (0.61%) PowerShell
Qualifications
1 62 (38.04%) NVQ Level 3
2 33 (20.25%) Degree
3 8 (4.91%) Security Cleared
4 6 (3.68%) NVQ Level 4
5 5 (3.07%) Computer Science Degree
5 5 (3.07%) Master's Degree
6 4 (2.45%) Azure Certification
6 4 (2.45%) Cisco Certification
6 4 (2.45%) ITIL Certification
6 4 (2.45%) SC Cleared
7 3 (1.84%) AWS Certification
7 3 (1.84%) BPSS Clearance
7 3 (1.84%) CCNA
7 3 (1.84%) CompTIA Security+
7 3 (1.84%) PhD
8 2 (1.23%) DBS Check
8 2 (1.23%) PRINCE2 Practitioner
9 1 (0.61%) CCSE
9 1 (0.61%) CISSP
9 1 (0.61%) Microsoft Certification
Quality Assurance & Compliance
1 16 (9.82%) SLA
2 1 (0.61%) Cyber Essentials
2 1 (0.61%) Cyber Essentials PLUS
2 1 (0.61%) ISO/IEC 27001
System Software
1 18 (11.04%) Active Directory
2 17 (10.43%) Hyper-V
3 4 (2.45%) Firmware
4 2 (1.23%) VMware ESXi
4 2 (1.23%) VMware Infrastructure
5 1 (0.61%) Docker
5 1 (0.61%) Virtual Desktop
Systems Management
1 5 (3.07%) Autotask
2 4 (2.45%) Microsoft Intune
3 1 (0.61%) Kubernetes
3 1 (0.61%) SCCM
3 1 (0.61%) Terraform
Vendors
1 43 (26.38%) Microsoft
2 12 (7.36%) Citrix
3 6 (3.68%) Apple
3 6 (3.68%) Google
3 6 (3.68%) VMware
4 5 (3.07%) ServiceNow
5 4 (2.45%) N-able
5 4 (2.45%) Veeam
6 3 (1.84%) IBM
7 2 (1.23%) CheckPoint
7 2 (1.23%) Dynatrace
7 2 (1.23%) Oracle
7 2 (1.23%) Palo Alto
8 1 (0.61%) Cisco
8 1 (0.61%) Fortinet
8 1 (0.61%) HP
8 1 (0.61%) Progress
8 1 (0.61%) Sage
8 1 (0.61%) SAP