Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 292 314 278
Rank change year-on-year +22 -36 +34
Permanent jobs requiring a Service Analyst 644 595 945
As % of all permanent jobs advertised in the UK excluding London 0.90% 1.01% 1.30%
As % of the Job Titles category 0.95% 1.13% 1.36%
Number of salaries quoted 485 456 728
10th Percentile £21,750 £21,250 £19,588
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,000
Median % change year-on-year - +4.00% +4.17%
75th Percentile £30,000 £33,250 £30,500
90th Percentile £37,500 £42,500 £47,500
UK median annual salary £27,500 £29,000 £27,500
% change year-on-year -5.17% +5.45% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,966 52,773 69,497
% of permanent jobs with a recognized job title 94.88% 89.23% 95.72%
Number of salaries quoted 47,979 30,132 42,817
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 20 May 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +83 224 £24,500 -2.00% 36
South East -45 114 £26,000 -5.45% 30
North West +23 110 £24,250 -5.09% 18
Midlands +7 101 £28,165 -2.04% 18
South West +46 100 £27,500 - 13
Yorkshire +108 86 £24,500 +2.83% 15
West Midlands +18 70 £27,500 -5.17% 11
East of England +23 62 £26,500 +7.18% 21
East Midlands -10 31 £28,165 +4.31% 7
North East +7 28 £24,500 - 4
Scotland -98 25 £28,000 +12.00% 8
Wales -2 16 £25,500 -17.74% 5
Northern Ireland +31 2 £31,500 -3.08% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 327 (50.78%) Microsoft
2 310 (48.14%) Social Skills
3 256 (39.75%) Customer Service
4 251 (38.98%) Windows
5 242 (37.58%) Active Directory
6 238 (36.96%) Microsoft 365
7 214 (33.23%) ITIL
8 177 (27.48%) Problem-Solving
9 121 (18.79%) Microsoft Office
10 92 (14.29%) SLA
11 83 (12.89%) Analytical Skills
12 82 (12.73%) Finance
13 78 (12.11%) Time Management
13 78 (12.11%) Windows 10
14 76 (11.80%) Incident Management
15 69 (10.71%) Law
16 68 (10.56%) ITSM
16 68 (10.56%) ServiceNow
16 68 (10.56%) Windows Server
17 60 (9.32%) Azure
18 55 (8.54%) LAN
18 55 (8.54%) Inclusion and Diversity
19 52 (8.07%) Retail
20 51 (7.92%) Service Delivery
21 49 (7.61%) Microsoft Exchange
22 46 (7.14%) Service Management
23 44 (6.83%) TCP/IP
24 42 (6.52%) VPN
25 41 (6.37%) Degree
26 39 (6.06%) DNS

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (7.61%) Microsoft Exchange
2 32 (4.97%) SharePoint
3 25 (3.88%) Confluence
4 3 (0.47%) IBM Notes
5 2 (0.31%) Exchange Server 2003
5 2 (0.31%) Exchange Server 2007
5 2 (0.31%) Exchange Server 2010
5 2 (0.31%) Exchange Server 2013
6 1 (0.16%) Skype for Business
Applications
1 121 (18.79%) Microsoft Office
2 28 (4.35%) Microsoft Excel
3 18 (2.80%) Microsoft PowerPoint
4 2 (0.31%) Chatbot
4 2 (0.31%) Microsoft Project
4 2 (0.31%) MS Visio
Business Applications
1 2 (0.31%) assyst
2 1 (0.16%) Remedy ITSM
Cloud Services
1 238 (36.96%) Microsoft 365
2 60 (9.32%) Azure
3 32 (4.97%) SaaS
4 16 (2.48%) Entra ID
5 12 (1.86%) Mimecast
6 5 (0.78%) Power Platform
7 4 (0.62%) OneDrive
8 2 (0.31%) Dynamics 365
8 2 (0.31%) PaaS
8 2 (0.31%) Yammer
9 1 (0.16%) AWS
9 1 (0.16%) Cloud Computing
Communications & Networking
1 55 (8.54%) LAN
2 44 (6.83%) TCP/IP
3 42 (6.52%) VPN
4 39 (6.06%) DNS
5 37 (5.75%) WAN
6 35 (5.43%) Firewall
7 34 (5.28%) VoIP
8 28 (4.35%) DHCP
9 24 (3.73%) Internet
10 20 (3.11%) Wireless
11 15 (2.33%) Remote Desktop
12 11 (1.71%) Broadband
13 9 (1.40%) Wi-Fi
14 4 (0.62%) Cisco IOS
15 3 (0.47%) VLAN
16 2 (0.31%) Skype
16 2 (0.31%) Structured Cabling
17 1 (0.16%) Cisco ASA
17 1 (0.16%) IP Telephony
17 1 (0.16%) SAN
Database & Business Intelligence
1 13 (2.02%) SQL Server
2 5 (0.78%) Power BI
3 2 (0.31%) SQL Server Integration Services
3 2 (0.31%) SQL Server Reporting Services
4 1 (0.16%) Oracle Reports
Development Applications
1 26 (4.04%) JIRA
General
1 310 (48.14%) Social Skills
2 83 (12.89%) Analytical Skills
3 82 (12.73%) Finance
4 69 (10.71%) Law
5 55 (8.54%) Inclusion and Diversity
6 52 (8.07%) Retail
7 36 (5.59%) Banking
7 36 (5.59%) Telecoms
8 32 (4.97%) Investment Banking
9 27 (4.19%) French Language
10 24 (3.73%) Public Sector
11 22 (3.42%) Legal
12 20 (3.11%) Digital Economy
13 19 (2.95%) Corporate Banking
13 19 (2.95%) Presentation Skills
14 13 (2.02%) Front Office
15 12 (1.86%) Documentation Skills
16 8 (1.24%) German Language
16 8 (1.24%) Organisational Skills
17 6 (0.93%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.48%) OLE
2 5 (0.78%) XML
Miscellaneous
1 28 (4.35%) Smartphone
2 25 (3.88%) Self-Motivation
3 22 (3.42%) Management Information System
4 20 (3.11%) Driving Licence
5 19 (2.95%) Mobile App
6 17 (2.64%) Data Centre
7 13 (2.02%) Team-Oriented Environment
8 9 (1.40%) Life Science
8 9 (1.40%) Onboarding
9 8 (1.24%) Replication
10 7 (1.09%) Credit Derivative
10 7 (1.09%) Credit Risk
10 7 (1.09%) Derivative
10 7 (1.09%) Foreign Exchange (FX)
11 6 (0.93%) Fixed Income
12 3 (0.47%) Data Structures
12 3 (0.47%) EPoS
12 3 (0.47%) Mainframe
12 3 (0.47%) Video Conferencing
13 2 (0.31%) iPad
Operating Systems
1 251 (38.98%) Windows
2 78 (12.11%) Windows 10
3 68 (10.56%) Windows Server
4 37 (5.75%) Android
5 23 (3.57%) Windows Server 2016
5 23 (3.57%) Windows Server 2019
6 16 (2.48%) Windows Server 2012
7 15 (2.33%) Apple iOS
8 14 (2.17%) Windows 7
9 6 (0.93%) Unix
10 5 (0.78%) Windows Server 2008
11 4 (0.62%) Mac OS
12 3 (0.47%) Linux
13 2 (0.31%) Windows 8
13 2 (0.31%) Windows Server 2003
Processes & Methodologies
1 256 (39.75%) Customer Service
2 214 (33.23%) ITIL
3 177 (27.48%) Problem-Solving
4 78 (12.11%) Time Management
5 76 (11.80%) Incident Management
6 68 (10.56%) ITSM
7 51 (7.92%) Service Delivery
8 46 (7.14%) Service Management
9 31 (4.81%) Change Management
10 30 (4.66%) Project Management
11 28 (4.35%) Collaborative Working
12 26 (4.04%) Root Cause Analysis
13 24 (3.73%) Continuous Improvement
13 24 (3.73%) Customer Experience
14 23 (3.57%) Business Analysis
14 23 (3.57%) Problem Management
15 21 (3.26%) Asset Management
16 18 (2.80%) Statistics
17 16 (2.48%) Software Asset Management
18 15 (2.33%) Analytics
Programming Languages
1 16 (2.48%) R
2 14 (2.17%) SQL
3 9 (1.40%) PowerShell
Qualifications
1 41 (6.37%) Degree
2 24 (3.73%) A+ Certification
2 24 (3.73%) Microsoft Certification
3 22 (3.42%) Security Cleared
4 16 (2.48%) ITIL Certification
5 15 (2.33%) DV Cleared
6 12 (1.86%) NVQ Level 3
7 8 (1.24%) ITIL Foundation Certificate
8 7 (1.09%) SC Cleared
9 6 (0.93%) MCP
10 5 (0.78%) BPSS Clearance
10 5 (0.78%) DBS Check
11 3 (0.47%) MCITP
11 3 (0.47%) MCSA
12 2 (0.31%) CompTIA Security+
12 2 (0.31%) HND
13 1 (0.16%) Computer Science Degree
13 1 (0.16%) HNC
13 1 (0.16%) ISEB
13 1 (0.16%) MCSE
Quality Assurance & Compliance
1 92 (14.29%) SLA
2 18 (2.80%) GDPR
3 4 (0.62%) ISO 9001
4 3 (0.47%) ISO 14001
4 3 (0.47%) ISO/IEC 27001
5 2 (0.31%) Accessibility
6 1 (0.16%) PMO
System Software
1 242 (37.58%) Active Directory
2 9 (1.40%) Hyper-V
2 9 (1.40%) vSphere
3 8 (1.24%) VMware Infrastructure
4 4 (0.62%) XenApp
4 4 (0.62%) XenDesktop
5 2 (0.31%) Citrix Hypervisor
6 1 (0.16%) BitLocker
6 1 (0.16%) Terminal Services
6 1 (0.16%) Virtual Servers
6 1 (0.16%) VMware ESXi
Systems Management
1 20 (3.11%) Microsoft Intune
2 19 (2.95%) SCCM
3 1 (0.16%) IBM BigFix
3 1 (0.16%) Jamf Pro
3 1 (0.16%) Tivoli
Vendors
1 327 (50.78%) Microsoft
2 68 (10.56%) ServiceNow
3 27 (4.19%) VMware
4 25 (3.88%) Apple
4 25 (3.88%) Cisco
5 19 (2.95%) Citrix
6 15 (2.33%) Dell
7 12 (1.86%) HP
8 11 (1.71%) Virgin Media
9 10 (1.55%) iManage
9 10 (1.55%) NetApp
9 10 (1.55%) Snow
10 9 (1.40%) Adobe
11 8 (1.24%) Remedy
11 8 (1.24%) Veeam
12 6 (0.93%) Aderant
13 5 (0.78%) Meraki
13 5 (0.78%) Splunk
14 4 (0.62%) Google
14 4 (0.62%) Oracle