Service Analyst Jobs in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst salary in the UK excluding London is £26,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 283 302 277
Rank change year-on-year +19 -25 +32
Permanent jobs requiring a Service Analyst 695 598 974
As % of all permanent jobs advertised in the UK excluding London 0.87% 1.08% 1.28%
As % of the Job Titles category 0.91% 1.22% 1.34%
Number of salaries quoted 507 449 734
10th Percentile £22,000 £21,250 £19,750
25th Percentile £23,500 £23,500 £21,750
Median annual salary (50th Percentile) £26,000 £26,000 £25,750
Median % change year-on-year - +0.97% +7.29%
75th Percentile £30,000 £33,000 £30,500
90th Percentile £35,700 £40,000 £47,500
UK median annual salary £27,500 £28,500 £27,500
% change year-on-year -3.51% +3.64% -3.51%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Analyst in the UK excluding London.

Salary trend for Service Analyst in the UK excluding London

Service Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for Service Analyst in the UK excluding London

Service Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +80 242 £24,500 -2.00% 40
North West +22 125 £24,750 -3.19% 24
South East -80 116 £26,000 -5.45% 23
South West +27 110 £27,675 -1.16% 11
Midlands -10 106 £28,165 -2.88% 10
Yorkshire +88 86 £24,500 +1.45% 13
East of England +11 71 £26,500 +10.42% 18
West Midlands +4 70 £27,500 -5.17% 5
East Midlands -15 36 £28,165 +2.42% 5
North East -2 31 £24,500 -5.77% 5
Wales +11 24 £25,500 -23.88% 9
Scotland -105 24 £28,000 +21.74% 11
Northern Ireland +16 2 £31,500 -3.08% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Analyst in the job title.

1 340 (48.92%) Microsoft
2 329 (47.34%) Social Skills
3 269 (38.71%) Customer Service
4 265 (38.13%) Active Directory
4 265 (38.13%) Windows
5 257 (36.98%) Microsoft 365
6 210 (30.22%) ITIL
7 167 (24.03%) Problem-Solving
8 127 (18.27%) Microsoft Office
9 107 (15.40%) SLA
10 92 (13.24%) Finance
11 87 (12.52%) Analytical Skills
12 78 (11.22%) Windows 10
13 77 (11.08%) Time Management
14 74 (10.65%) ITSM
14 74 (10.65%) ServiceNow
15 72 (10.36%) Incident Management
16 69 (9.93%) Law
17 68 (9.78%) Azure
18 66 (9.50%) Windows Server
19 60 (8.63%) Microsoft Exchange
20 59 (8.49%) LAN
21 55 (7.91%) Inclusion and Diversity
22 51 (7.34%) TCP/IP
22 51 (7.34%) Service Delivery
23 50 (7.19%) VPN
24 49 (7.05%) Degree
24 49 (7.05%) Retail
25 48 (6.91%) Service Management
26 43 (6.19%) Android

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (8.63%) Microsoft Exchange
2 36 (5.18%) SharePoint
3 25 (3.60%) Confluence
4 3 (0.43%) IBM Notes
5 2 (0.29%) Exchange Server 2003
5 2 (0.29%) Exchange Server 2007
5 2 (0.29%) Exchange Server 2010
5 2 (0.29%) Exchange Server 2013
5 2 (0.29%) IBM Domino
6 1 (0.14%) Skype for Business
Applications
1 127 (18.27%) Microsoft Office
2 29 (4.17%) Microsoft Excel
3 16 (2.30%) Microsoft PowerPoint
4 2 (0.29%) Microsoft Project
4 2 (0.29%) MS Visio
5 1 (0.14%) AutoCAD
5 1 (0.14%) Chatbot
5 1 (0.14%) SOLIDWORKS
Business Applications
1 2 (0.29%) assyst
1 2 (0.29%) BambooHR
1 2 (0.29%) iTrent
1 2 (0.29%) NEC Housing
2 1 (0.14%) Remedy ITSM
Cloud Services
1 257 (36.98%) Microsoft 365
2 68 (9.78%) Azure
3 31 (4.46%) SaaS
4 22 (3.17%) Entra ID
5 14 (2.01%) Mimecast
6 6 (0.86%) Dynamics 365
7 4 (0.58%) OneDrive
8 2 (0.29%) PaaS
8 2 (0.29%) Power Platform
9 1 (0.14%) AWS
Communications & Networking
1 59 (8.49%) LAN
2 51 (7.34%) TCP/IP
3 50 (7.19%) VPN
4 42 (6.04%) DNS
5 39 (5.61%) Firewall
6 37 (5.32%) WAN
7 34 (4.89%) VoIP
8 31 (4.46%) DHCP
9 25 (3.60%) Internet
10 21 (3.02%) Wireless
11 17 (2.45%) Remote Desktop
12 11 (1.58%) Broadband
13 9 (1.29%) Wi-Fi
14 4 (0.58%) Cisco IOS
14 4 (0.58%) SAN
14 4 (0.58%) Skype
15 3 (0.43%) VLAN
16 2 (0.29%) Structured Cabling
Database & Business Intelligence
1 12 (1.73%) SQL Server
2 3 (0.43%) Oracle Reports
3 2 (0.29%) Power BI
3 2 (0.29%) SAP HANA
3 2 (0.29%) SQL Server Integration Services
3 2 (0.29%) SQL Server Reporting Services
4 1 (0.14%) Relational Database
Development Applications
1 25 (3.60%) JIRA
2 2 (0.29%) Atlassian Bamboo
General
1 329 (47.34%) Social Skills
2 92 (13.24%) Finance
3 87 (12.52%) Analytical Skills
4 69 (9.93%) Law
5 55 (7.91%) Inclusion and Diversity
6 49 (7.05%) Retail
7 39 (5.61%) Telecoms
8 34 (4.89%) Banking
9 32 (4.60%) Investment Banking
10 29 (4.17%) Legal
11 27 (3.88%) French Language
12 25 (3.60%) Public Sector
13 23 (3.31%) Digital Economy
14 19 (2.73%) Corporate Banking
14 19 (2.73%) Presentation Skills
15 13 (1.87%) Front Office
16 11 (1.58%) Documentation Skills
16 11 (1.58%) Organisational Skills
17 8 (1.15%) German Language
18 6 (0.86%) Italian Language
Libraries, Frameworks & Software Standards
1 16 (2.30%) OLE
2 5 (0.72%) XML
3 2 (0.29%) Oracle Fusion
Miscellaneous
1 29 (4.17%) Smartphone
2 27 (3.88%) Self-Motivation
3 26 (3.74%) Management Information System
4 25 (3.60%) Driving Licence
5 22 (3.17%) Data Centre
6 19 (2.73%) Mobile App
7 12 (1.73%) Team-Oriented Environment
8 11 (1.58%) Replication
9 8 (1.15%) Life Science
10 7 (1.01%) Credit Derivative
10 7 (1.01%) Credit Risk
10 7 (1.01%) Derivative
10 7 (1.01%) Foreign Exchange (FX)
11 6 (0.86%) Fixed Income
11 6 (0.86%) iPad
11 6 (0.86%) Onboarding
12 5 (0.72%) iPhone
13 3 (0.43%) Blackberry
13 3 (0.43%) EPoS
13 3 (0.43%) Mainframe
Operating Systems
1 265 (38.13%) Windows
2 78 (11.22%) Windows 10
3 66 (9.50%) Windows Server
4 43 (6.19%) Android
5 21 (3.02%) Windows Server 2019
6 20 (2.88%) Apple iOS
7 19 (2.73%) Windows Server 2016
8 13 (1.87%) Windows 7
9 11 (1.58%) Windows Server 2012
10 6 (0.86%) Unix
11 5 (0.72%) Windows Server 2008
12 4 (0.58%) Linux
12 4 (0.58%) Mac OS
13 2 (0.29%) Windows 8
13 2 (0.29%) Windows Server 2003
Processes & Methodologies
1 269 (38.71%) Customer Service
2 210 (30.22%) ITIL
3 167 (24.03%) Problem-Solving
4 77 (11.08%) Time Management
5 74 (10.65%) ITSM
6 72 (10.36%) Incident Management
7 51 (7.34%) Service Delivery
8 48 (6.91%) Service Management
9 31 (4.46%) Collaborative Working
10 30 (4.32%) Change Management
11 29 (4.17%) Project Management
12 25 (3.60%) Root Cause Analysis
13 24 (3.45%) Customer Experience
14 23 (3.31%) Continuous Improvement
15 22 (3.17%) Business Analysis
16 21 (3.02%) Problem Management
17 18 (2.59%) Asset Management
17 18 (2.59%) Statistics
18 16 (2.30%) Process Improvement
18 16 (2.30%) Ticket Management
Programming Languages
1 16 (2.30%) R
2 15 (2.16%) SQL
3 11 (1.58%) PowerShell
Qualifications
1 49 (7.05%) Degree
2 27 (3.88%) A+ Certification
2 27 (3.88%) Microsoft Certification
3 18 (2.59%) ITIL Certification
4 15 (2.16%) Security Cleared
5 9 (1.29%) MCP
5 9 (1.29%) SC Cleared
6 8 (1.15%) DBS Check
6 8 (1.15%) ITIL Foundation Certificate
7 6 (0.86%) DV Cleared
8 5 (0.72%) BPSS Clearance
9 4 (0.58%) MCDST
10 3 (0.43%) MCITP
11 2 (0.29%) CCA
11 2 (0.29%) CCNA
11 2 (0.29%) Cisco Certification
11 2 (0.29%) Citrix Certification
11 2 (0.29%) HND
11 2 (0.29%) MCSA
11 2 (0.29%) NVQ Level 3
Quality Assurance & Compliance
1 107 (15.40%) SLA
2 22 (3.17%) GDPR
3 4 (0.58%) Accessibility
3 4 (0.58%) ISO 9001
4 3 (0.43%) ISO 14001
4 3 (0.43%) ISO/IEC 27001
5 1 (0.14%) PMO
System Software
1 265 (38.13%) Active Directory
2 10 (1.44%) Hyper-V
3 9 (1.29%) VMware Infrastructure
3 9 (1.29%) vSphere
4 6 (0.86%) XenApp
4 6 (0.86%) XenDesktop
5 2 (0.29%) Citrix Hypervisor
6 1 (0.14%) BitLocker
6 1 (0.14%) Terminal Services
6 1 (0.14%) Virtual Servers
Systems Management
1 21 (3.02%) Microsoft Intune
2 20 (2.88%) SCCM
3 2 (0.29%) Active Directory Federation Services
3 2 (0.29%) Backup Exec
3 2 (0.29%) Symantec Endpoint Protection
4 1 (0.14%) IBM BigFix
4 1 (0.14%) Icinga
4 1 (0.14%) Jamf Pro
4 1 (0.14%) Tivoli
Vendors
1 340 (48.92%) Microsoft
2 74 (10.65%) ServiceNow
3 31 (4.46%) VMware
4 25 (3.60%) Cisco
5 22 (3.17%) Apple
5 22 (3.17%) Citrix
6 17 (2.45%) Dell
7 14 (2.01%) HP
8 11 (1.58%) iManage
8 11 (1.58%) Veeam
8 11 (1.58%) Virgin Media
9 10 (1.44%) NetApp
9 10 (1.44%) Remedy
10 7 (1.01%) Snow
11 6 (0.86%) Aderant
11 6 (0.86%) Adobe
12 5 (0.72%) Meraki
12 5 (0.72%) Oracle
12 5 (0.72%) Splunk
13 4 (0.58%) SAP