Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 93 131 85
Rank change year-on-year +38 -46 +34
Permanent jobs citing Service Delivery 2,085 1,516 2,852
As % of all permanent jobs advertised in the UK excluding London 2.60% 2.74% 3.73%
As % of the Processes & Methodologies category 3.22% 2.87% 3.96%
Number of salaries quoted 1,420 976 1,801
10th Percentile £26,500 £25,200 £26,750
25th Percentile £35,000 £31,250 £34,500
Median annual salary (50th Percentile) £45,000 £46,000 £47,500
Median % change year-on-year -2.17% -3.16% +5.56%
75th Percentile £60,918 £62,500 £58,864
90th Percentile £71,250 £75,000 £72,500
UK median annual salary £50,000 £52,500 £50,296
% change year-on-year -4.76% +4.38% +0.59%

All Process and Methodology Skills
UK excluding London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 64,702 52,760 72,012
As % of all permanent jobs advertised in the UK excluding London 80.77% 95.48% 94.30%
Number of salaries quoted 43,767 28,367 41,386
10th Percentile £27,500 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +8.81%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,500
UK median annual salary £55,000 £60,899 £60,000
% change year-on-year -9.69% +1.50% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +54 507 £42,500 -15.00% 160
South East +17 499 £46,500 +1.97% 139
South West +18 343 £49,000 - 78
Midlands +21 341 £47,000 -10.94% 117
North West +41 266 £50,000 +5.26% 85
West Midlands +18 230 £50,000 -11.11% 72
East of England +4 171 £40,000 +5.26% 72
Yorkshire +45 166 £42,500 -24.11% 59
Scotland -32 149 £50,000 +48.70% 57
East Midlands +11 107 £37,500 -16.67% 44
North East +28 78 £24,960 -30.67% 19
Wales +46 62 £45,000 +31.23% 22
Northern Ireland +19 19 £61,750 +73.94% 8
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (5.42%) SharePoint
2 94 (4.51%) Microsoft Exchange
3 31 (1.49%) Confluence
4 22 (1.06%) CMS
5 20 (0.96%) Apache
6 19 (0.91%) Jupyter
6 19 (0.91%) nginx
7 16 (0.77%) Apache Spark
8 6 (0.29%) Appian
8 6 (0.29%) Exchange Server 2000
8 6 (0.29%) IIS
9 5 (0.24%) SharePoint 2010
9 5 (0.24%) SharePoint 2013
10 4 (0.19%) SAS
10 4 (0.19%) Umbraco
11 3 (0.14%) WebLogic
12 2 (0.096%) Documentum
12 2 (0.096%) Exchange Server 2010
12 2 (0.096%) Exchange Server 2013
13 1 (0.048%) Skype for Business
Applications
1 130 (6.24%) Microsoft Office
2 117 (5.61%) Microsoft Excel
3 44 (2.11%) Microsoft PowerPoint
4 16 (0.77%) Microsoft Project
5 9 (0.43%) MS Visio
6 6 (0.29%) Chatbot
7 5 (0.24%) AutoCAD
8 4 (0.19%) Spreadsheet
9 3 (0.14%) SOLIDWORKS
10 2 (0.096%) Trello
11 1 (0.048%) Adobe Creative Suite
11 1 (0.048%) Adobe Illustrator
11 1 (0.048%) InDesign
11 1 (0.048%) Photoshop
11 1 (0.048%) Solid Edge
Business Applications
1 8 (0.38%) Dynamics CRM
2 7 (0.34%) NEC Housing
2 7 (0.34%) SAP HCM
3 6 (0.29%) Dynamics GP
4 5 (0.24%) Workday HCM
5 4 (0.19%) Magento
5 4 (0.19%) ResourceLink
6 3 (0.14%) Remedy ITSM
6 3 (0.14%) Salesforce CRM
6 3 (0.14%) SAP ERP
6 3 (0.14%) SAP HR
6 3 (0.14%) SAP WM
6 3 (0.14%) Shopify
7 2 (0.096%) BambooHR
7 2 (0.096%) iTrent
7 2 (0.096%) Oracle EBS
7 2 (0.096%) Primavera
8 1 (0.048%) HFM
8 1 (0.048%) Oracle SCM
8 1 (0.048%) SAP PP
Cloud Services
1 355 (17.03%) Microsoft 365
2 277 (13.29%) Azure
3 81 (3.88%) Power Platform
4 78 (3.74%) AWS
5 72 (3.45%) SaaS
6 68 (3.26%) Entra ID
7 30 (1.44%) Amazon S3
7 30 (1.44%) Dynamics 365
8 28 (1.34%) OneDrive
9 27 (1.29%) PowerApps
10 25 (1.20%) Azure DevOps
11 20 (0.96%) Amazon EC2
12 19 (0.91%) Azure Sentinel
13 18 (0.86%) Cloud Computing
13 18 (0.86%) IaaS
14 16 (0.77%) MinIO
14 16 (0.77%) OpenShift
15 13 (0.62%) PaaS
16 12 (0.58%) Microsoft Copilot
17 11 (0.53%) Power Automate
Communications & Networking
1 162 (7.77%) Firewall
2 101 (4.84%) WAN
3 99 (4.75%) LAN
4 71 (3.41%) Wi-Fi
5 70 (3.36%) VPN
6 59 (2.83%) DNS
7 55 (2.64%) Network Security
8 50 (2.40%) Wireless
9 49 (2.35%) DHCP
10 42 (2.01%) VoIP
11 30 (1.44%) Internet
12 29 (1.39%) SAN
12 29 (1.39%) VLAN
13 28 (1.34%) TCP/IP
14 25 (1.20%) SD-WAN
15 21 (1.01%) Intranet
16 19 (0.91%) WLAN
17 18 (0.86%) Unified Communications
18 16 (0.77%) NAS
18 16 (0.77%) Remote Desktop
Database & Business Intelligence
1 63 (3.02%) SQL Server
2 52 (2.49%) Power BI
3 48 (2.30%) Relational Database
4 29 (1.39%) Big Data
5 28 (1.34%) MySQL
6 26 (1.25%) Amazon RDS
7 23 (1.10%) RDBMS
8 16 (0.77%) Hadoop
8 16 (0.77%) Presto
9 10 (0.48%) DB2
10 9 (0.43%) Oracle Database
11 7 (0.34%) Azure SQL Database
11 7 (0.34%) Data Warehouse
12 6 (0.29%) PostgreSQL
13 5 (0.24%) CorVu
13 5 (0.24%) Crystal Reports
14 4 (0.19%) GIS
14 4 (0.19%) Tableau
15 3 (0.14%) Data Mining
15 3 (0.14%) Ingres
Development Applications
1 50 (2.40%) JIRA
2 31 (1.49%) Jenkins
3 18 (0.86%) Atlassian Bamboo
4 13 (0.62%) Robot Framework
5 8 (0.38%) Git
6 5 (0.24%) Oracle Forms
7 4 (0.19%) Team Foundation Server
7 4 (0.19%) Visual Studio
8 3 (0.14%) Appium
8 3 (0.14%) Cypress.io
8 3 (0.14%) JMeter
8 3 (0.14%) Postman
8 3 (0.14%) REST Assured
8 3 (0.14%) Selenium
8 3 (0.14%) Serenity BDD
8 3 (0.14%) SpecFlow
9 2 (0.096%) Bitbucket
9 2 (0.096%) GitLab
10 1 (0.048%) MSI
10 1 (0.048%) Visual Studio Team System
General
1 758 (36.35%) Social Skills
2 416 (19.95%) Finance
3 183 (8.78%) Analytical Skills
4 168 (8.06%) Public Sector
5 139 (6.67%) Inclusion and Diversity
6 134 (6.43%) Retail
7 101 (4.84%) Legal
8 87 (4.17%) Organisational Skills
9 86 (4.12%) Marketing
10 67 (3.21%) Telecoms
11 60 (2.88%) Law
12 42 (2.01%) Aerospace
12 42 (2.01%) Manufacturing
13 40 (1.92%) Influencing Skills
14 32 (1.53%) Presentation Skills
15 25 (1.20%) Documentation Skills
15 25 (1.20%) Local Government
16 23 (1.10%) Fire and Rescue
17 19 (0.91%) Banking
18 18 (0.86%) Military
Job Titles
1 339 (16.26%) Service Manager
2 283 (13.57%) Delivery Manager
3 281 (13.48%) Service Delivery Manager
4 241 (11.56%) Analyst
5 207 (9.93%) IT Manager
6 203 (9.74%) Lead
7 139 (6.67%) IT Support
7 139 (6.67%) Senior
8 124 (5.95%) Consultant
9 89 (4.27%) Infrastructure Engineer
10 83 (3.98%) Support Engineer
11 81 (3.88%) IT Engineer
12 73 (3.50%) Support Analyst
12 73 (3.50%) Team Leader
13 66 (3.17%) IT Analyst
14 65 (3.12%) Developer
15 60 (2.88%) Architect
16 59 (2.83%) IT Services Manager
17 55 (2.64%) Project Manager
17 55 (2.64%) Senior Manager
Libraries, Frameworks & Software Standards
1 41 (1.97%) EDI
2 30 (1.44%) .NET
3 26 (1.25%) HTML
4 16 (0.77%) ActiveMQ
4 16 (0.77%) Apache NiFi
4 16 (0.77%) Elastic Stack
4 16 (0.77%) RabbitMQ
4 16 (0.77%) YAML
5 13 (0.62%) .NET Framework
5 13 (0.62%) XML
6 11 (0.53%) Middleware
7 10 (0.48%) CSS
8 8 (0.38%) cXML
8 8 (0.38%) EDIFACT
9 7 (0.34%) .NET Core
9 7 (0.34%) Oracle Fusion
10 6 (0.29%) ASP.NET
10 6 (0.29%) Flash
11 4 (0.19%) Blazor
11 4 (0.19%) Entity Framework
Miscellaneous
1 107 (5.13%) Self-Motivation
2 100 (4.80%) Management Information System
3 94 (4.51%) Data Centre
4 92 (4.41%) Driving Licence
5 36 (1.73%) Product Ownership
6 35 (1.68%) Onboarding
7 30 (1.44%) Fat Client
7 30 (1.44%) Thin Client
8 26 (1.25%) Enterprise Software
9 25 (1.20%) Public Cloud
10 23 (1.10%) Security Operations Centre
11 21 (1.01%) Analytical Mindset
12 20 (0.96%) Hybrid Cloud
12 20 (0.96%) PMI
13 15 (0.72%) Replication
14 14 (0.67%) Low-Code
14 14 (0.67%) Mainframe
15 13 (0.62%) Cyber Defence
15 13 (0.62%) Linux Command Line
15 13 (0.62%) Mobile App
Operating Systems
1 326 (15.64%) Windows
2 144 (6.91%) Linux
3 119 (5.71%) Windows Server
4 97 (4.65%) Windows 10
5 40 (1.92%) Unix
6 29 (1.39%) Android
6 29 (1.39%) Apple iOS
7 23 (1.10%) Windows Server 2019
8 21 (1.01%) Windows Server 2016
9 20 (0.96%) Windows Server 2012
10 19 (0.91%) Mac OS X
11 18 (0.86%) Windows 7
12 12 (0.58%) Mac OS
13 9 (0.43%) Red Hat Enterprise Linux
14 8 (0.38%) Windows Server 2008
15 6 (0.29%) Ubuntu
16 3 (0.14%) VMS
16 3 (0.14%) Windows 8
17 1 (0.048%) CentOS
17 1 (0.048%) NetWare
Processes & Methodologies
1 647 (31.03%) ITIL
2 413 (19.81%) Problem-Solving
3 395 (18.94%) Customer Service
4 348 (16.69%) Service Management
5 298 (14.29%) Continuous Improvement
6 251 (12.04%) ITSM
7 241 (11.56%) Project Management
8 240 (11.51%) Agile
9 223 (10.70%) Change Management
10 190 (9.11%) Stakeholder Management
11 179 (8.59%) Actionable Insight
12 161 (7.72%) Incident Management
13 154 (7.39%) Cybersecurity
13 154 (7.39%) Mentoring
14 139 (6.67%) Project Delivery
15 134 (6.43%) DevOps
16 126 (6.04%) Roadmaps
17 123 (5.90%) Coaching
18 114 (5.47%) Infrastructure Engineering
18 114 (5.47%) Line Management
Programming Languages
1 93 (4.46%) SQL
2 57 (2.73%) Python
3 53 (2.54%) PowerShell
4 42 (2.01%) Bash
5 32 (1.53%) C#
6 27 (1.29%) Java
7 18 (0.86%) JavaScript
8 16 (0.77%) Shell Script
9 14 (0.67%) COBOL
10 10 (0.48%) ActionScript
11 8 (0.38%) ActionScript 2.0
12 5 (0.24%) VB
13 4 (0.19%) Kotlin
13 4 (0.19%) T-SQL
14 3 (0.14%) PHP
15 2 (0.096%) C++
15 2 (0.096%) Kusto Query Language
15 2 (0.096%) PL/SQL
15 2 (0.096%) VBScript
16 1 (0.048%) Bicep
Qualifications
1 297 (14.24%) Degree
2 219 (10.50%) Security Cleared
3 97 (4.65%) SC Cleared
4 55 (2.64%) ITIL Certification
5 49 (2.35%) Cisco Certification
6 42 (2.01%) DV Cleared
6 42 (2.01%) Microsoft Certification
7 41 (1.97%) PMI Certification
8 40 (1.92%) Computer Science Degree
9 39 (1.87%) ITIL Foundation Certificate
10 38 (1.82%) CISSP
11 30 (1.44%) CCNA
12 25 (1.20%) CTC Cleared
12 25 (1.20%) PMP
13 23 (1.10%) DBS Check
14 22 (1.06%) CCNP
15 20 (0.96%) AWS Certification
16 16 (0.77%) MCP
17 15 (0.72%) APMG
18 14 (0.67%) CISM
Quality Assurance & Compliance
1 258 (12.37%) SLA
2 64 (3.07%) GDPR
3 58 (2.78%) QA
4 47 (2.25%) Cyber Essentials
5 44 (2.11%) ISO/IEC 27001
6 38 (1.82%) Accessibility
7 28 (1.34%) PMO
8 23 (1.10%) Data Quality
9 8 (0.38%) Cyber Essentials PLUS
10 6 (0.29%) ISO 9001
10 6 (0.29%) ISO/IEC 20000
11 5 (0.24%) Actionable Recommendations
11 5 (0.24%) PCI DSS
12 4 (0.19%) ISO 22301
12 4 (0.19%) NIST
12 4 (0.19%) TickIT
13 3 (0.14%) ISO 14001
13 3 (0.14%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 3 (0.14%) ISO/IEC 27005
14 2 (0.096%) NCSC
System Software
1 248 (11.89%) Active Directory
2 88 (4.22%) VMware Infrastructure
3 48 (2.30%) Hyper-V
4 25 (1.20%) vSphere
5 18 (0.86%) Docker
6 16 (0.77%) Virtual Desktop
7 14 (0.67%) Virtual Machines
8 10 (0.48%) Virtual Servers
9 9 (0.43%) VMware ESXi
10 7 (0.34%) Firmware
11 3 (0.14%) BitLocker
11 3 (0.14%) Microsoft Virtual Server
12 1 (0.048%) DFS Replication
12 1 (0.048%) XenDesktop
Systems Management
1 81 (3.88%) Microsoft Intune
2 72 (3.45%) SCCM
3 44 (2.11%) Kubernetes
4 31 (1.49%) Ansible
5 22 (1.06%) Terraform
6 21 (1.01%) WSUS
7 17 (0.82%) Grafana
8 16 (0.77%) HAProxy
8 16 (0.77%) Prometheus
9 8 (0.38%) Puppet
9 8 (0.38%) ZABBIX
10 6 (0.29%) Microsoft Data Protection Manager
10 6 (0.29%) SCDPM
11 5 (0.24%) Jamf Pro
12 4 (0.19%) Active Directory Federation Services
12 4 (0.19%) Single Sign-On
12 4 (0.19%) SmoothWall
12 4 (0.19%) vCenter Server
13 3 (0.14%) Progress Chef
13 3 (0.14%) SCOM
Vendors
1 556 (26.67%) Microsoft
2 148 (7.10%) VMware
3 115 (5.52%) ServiceNow
4 86 (4.12%) Cisco
5 54 (2.59%) Oracle
6 45 (2.16%) Salesforce
7 37 (1.77%) Veeam
8 36 (1.73%) Apple
9 35 (1.68%) Dell
10 34 (1.63%) Citrix
10 34 (1.63%) SAP
11 32 (1.53%) Meraki
12 18 (0.86%) Adobe
12 18 (0.86%) Sophos
13 15 (0.72%) HP
14 14 (0.67%) Google
14 14 (0.67%) Unisys
15 12 (0.58%) Palo Alto
16 10 (0.48%) Avaya
16 10 (0.48%) SonicWALL