Technical Support Engineer Jobs in the UK excluding London

Technical Support Engineer
UK > UK excluding London

The median Technical Support Engineer salary in the UK excluding London is £35,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 375 565 684
Rank change year-on-year +190 +119 -102
Permanent jobs requiring a Technical Support Engineer 474 163 190
As % of all permanent jobs advertised in the UK excluding London 0.59% 0.29% 0.25%
As % of the Job Titles category 0.62% 0.33% 0.26%
Number of salaries quoted 400 87 136
10th Percentile £25,000 £27,500 £22,750
25th Percentile £27,938 £30,250 £25,688
Median annual salary (50th Percentile) £35,000 £35,000 £31,500
Median % change year-on-year - +11.11% +6.78%
75th Percentile £40,000 £45,000 £38,750
90th Percentile £50,000 £48,000 £45,000
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Technical Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Technical Support Engineer in the UK excluding London.

Salary trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Technical Support Engineer in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +38 134 £35,000 +7.69% 21
Midlands +67 113 £32,500 -1.87% 13
North of England +83 91 £32,750 -0.76% 17
West Midlands +51 68 £35,000 +13.82% 8
South West -3 67 £35,250 +2.17% 10
Yorkshire +107 52 £32,000 -8.57% 9
East Midlands - 45 £27,500 - 5
East of England +17 41 £38,000 +1.33% 14
North West -1 29 £34,000 +10.79% 3
Scotland -68 12 £26,500 -41.11% 3
North East -8 10 £40,000 +23.08% 5
Northern Ireland +21 8 £34,500 -13.75% 1
Isle of Man - 8 £45,000 -
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Technical Support Engineer in the job title.

1 119 (25.11%) Windows
2 100 (21.10%) Customer Service
3 95 (20.04%) Microsoft
4 92 (19.41%) Social Skills
5 66 (13.92%) Manufacturing
6 65 (13.71%) Windows Server
7 63 (13.29%) Microsoft 365
8 54 (11.39%) Azure
8 54 (11.39%) Active Directory
9 49 (10.34%) SharePoint
10 47 (9.92%) Degree
11 44 (9.28%) Telecoms
12 41 (8.65%) Problem-Solving
13 38 (8.02%) Entra ID
13 38 (8.02%) Firewall
13 38 (8.02%) Hyper-V
14 36 (7.59%) Linux
15 35 (7.38%) Electronics
16 34 (7.17%) Finance
17 33 (6.96%) VMware
18 32 (6.75%) TCP/IP
19 31 (6.54%) SQL
20 29 (6.12%) Continuous Improvement
21 28 (5.91%) HNC
21 28 (5.91%) ITIL
22 27 (5.70%) VMware Infrastructure
22 27 (5.70%) OneDrive
23 26 (5.49%) Customer Experience
24 25 (5.27%) Coaching
24 25 (5.27%) Military

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (10.34%) SharePoint
2 22 (4.64%) Microsoft Exchange
3 1 (0.21%) IIS
3 1 (0.21%) WordPress
Applications
1 12 (2.53%) Microsoft Excel
2 8 (1.69%) Microsoft Office
2 8 (1.69%) Microsoft PowerPoint
3 3 (0.63%) Trello
4 2 (0.42%) AutoCAD
4 2 (0.42%) Revit
Business Applications
1 2 (0.42%) Oracle Receivables
2 1 (0.21%) JDE EnterpriseOne
Cloud Services
1 63 (13.29%) Microsoft 365
2 54 (11.39%) Azure
3 38 (8.02%) Entra ID
4 27 (5.70%) OneDrive
5 10 (2.11%) AWS
6 9 (1.90%) SaaS
7 6 (1.27%) Dynamics 365
7 6 (1.27%) Mimecast
8 5 (1.05%) GCP
9 1 (0.21%) Cloud Computing
9 1 (0.21%) IaaS
Communications & Networking
1 38 (8.02%) Firewall
2 32 (6.75%) TCP/IP
3 21 (4.43%) Wireless
4 19 (4.01%) LTE
5 18 (3.80%) 3G
5 18 (3.80%) DNS
6 17 (3.59%) WAN
7 16 (3.38%) 4G
7 16 (3.38%) VoIP
8 15 (3.16%) SNMP
9 14 (2.95%) DHCP
10 13 (2.74%) Ethernet
10 13 (2.74%) SSH
11 12 (2.53%) GPRS
11 12 (2.53%) SAN
12 10 (2.11%) Bluetooth
12 10 (2.11%) GSM
12 10 (2.11%) VSAT
13 9 (1.90%) Broadband
13 9 (1.90%) LAN
Database & Business Intelligence
1 23 (4.85%) SQL Server
2 21 (4.43%) MySQL
3 14 (2.95%) Relational Database
4 3 (0.63%) GIS
5 2 (0.42%) Crystal Reports
5 2 (0.42%) Oracle Reports
6 1 (0.21%) Amazon RDS
Development Applications
1 13 (2.74%) Eclipse
1 13 (2.74%) JIRA
General
1 92 (19.41%) Social Skills
2 66 (13.92%) Manufacturing
3 44 (9.28%) Telecoms
4 35 (7.38%) Electronics
5 34 (7.17%) Finance
6 25 (5.27%) Military
7 15 (3.16%) Public Sector
8 14 (2.95%) Analytical Skills
9 11 (2.32%) Documentation Skills
10 10 (2.11%) Retail
11 9 (1.90%) Marketing
11 9 (1.90%) Organisational Skills
12 6 (1.27%) Automotive
13 5 (1.05%) Danish Language
13 5 (1.05%) French Language
13 5 (1.05%) German Language
13 5 (1.05%) Italian Language
13 5 (1.05%) Presentation Skills
13 5 (1.05%) Spanish Language
14 4 (0.84%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 19 (4.01%) CSS
2 16 (3.38%) HTML
2 16 (3.38%) REST
2 16 (3.38%) XML
3 13 (2.74%) Ajax
3 13 (2.74%) AngularJS
3 13 (2.74%) JDBC
3 13 (2.74%) ODBC
3 13 (2.74%) SOAP
3 13 (2.74%) Web Services
3 13 (2.74%) XHTML
4 3 (0.63%) EDI
4 3 (0.63%) JSON
4 3 (0.63%) Lightning Web Components
Miscellaneous
1 16 (3.38%) Driving Licence
2 13 (2.74%) CMDB
3 10 (2.11%) CCTV
4 9 (1.90%) Data Centre
5 8 (1.69%) Linux Command Line
6 7 (1.48%) Fat Client
6 7 (1.48%) Fibre Optics
6 7 (1.48%) Thin Client
7 6 (1.27%) Foreign Exchange (FX)
7 6 (1.27%) Self-Motivation
8 5 (1.05%) Data Protection Act
8 5 (1.05%) Management Information System
9 3 (0.63%) ASTM
9 3 (0.63%) IoT
9 3 (0.63%) Renewable Energy
10 2 (0.42%) Augmented Reality
10 2 (0.42%) NB-IoT
10 2 (0.42%) NHS
10 2 (0.42%) Virtual Reality
11 1 (0.21%) Video Conferencing
Operating Systems
1 119 (25.11%) Windows
2 65 (13.71%) Windows Server
3 36 (7.59%) Linux
4 17 (3.59%) Mac OS
5 15 (3.16%) Unix
6 10 (2.11%) Windows Server 2012
7 7 (1.48%) Windows 10
8 2 (0.42%) Apple iOS
8 2 (0.42%) Solaris
9 1 (0.21%) Windows 7
9 1 (0.21%) Windows Server 2016
9 1 (0.21%) Windows Server 2019
Processes & Methodologies
1 100 (21.10%) Customer Service
2 41 (8.65%) Problem-Solving
3 29 (6.12%) Continuous Improvement
4 28 (5.91%) ITIL
5 26 (5.49%) Customer Experience
6 25 (5.27%) Coaching
7 22 (4.64%) Commercial Awareness
8 21 (4.43%) Business Intelligence
8 21 (4.43%) Mentoring
9 18 (3.80%) Time Management
10 16 (3.38%) Cybersecurity
10 16 (3.38%) OO
10 16 (3.38%) OOP
11 15 (3.16%) CRM
11 15 (3.16%) Network Management
12 14 (2.95%) Customer-Centricity
12 14 (2.95%) Database Tuning
13 13 (2.74%) Data Extraction
13 13 (2.74%) ITSM
14 12 (2.53%) Disaster Recovery
Programming Languages
1 31 (6.54%) SQL
2 22 (4.64%) Java
3 20 (4.22%) Python
4 19 (4.01%) JavaScript
5 17 (3.59%) PowerShell
6 13 (2.74%) Perl
7 8 (1.69%) PL/SQL
8 7 (1.48%) C#
9 4 (0.84%) T-SQL
9 4 (0.84%) VBA
9 4 (0.84%) VBScript
10 3 (0.63%) Apex Code
Qualifications
1 47 (9.92%) Degree
2 28 (5.91%) HNC
3 18 (3.80%) Security Cleared
4 10 (2.11%) HND
5 9 (1.90%) CCNA
5 9 (1.90%) Cisco Certification
6 8 (1.69%) Computer Science Degree
7 7 (1.48%) Microsoft Certification
8 6 (1.27%) GCSC
9 5 (1.05%) ITIL Certification
10 4 (0.84%) Azure Certification
10 4 (0.84%) CESG Certified Professional
10 4 (0.84%) Citrix Certification
10 4 (0.84%) MCITP
10 4 (0.84%) VMware Certified Professional (VCP)
11 2 (0.42%) MCSA
12 1 (0.21%) CISSP
12 1 (0.21%) DBS Check
12 1 (0.21%) DV Cleared
12 1 (0.21%) SC Cleared
Quality Assurance & Compliance
1 22 (4.64%) SLA
2 7 (1.48%) GDPR
3 4 (0.84%) QA
4 3 (0.63%) Accessibility
5 2 (0.42%) ISO 14001
5 2 (0.42%) ISO 9001
System Software
1 54 (11.39%) Active Directory
2 38 (8.02%) Hyper-V
3 27 (5.70%) VMware Infrastructure
4 4 (0.84%) NFS
4 4 (0.84%) Terminal Services
4 4 (0.84%) vSphere
4 4 (0.84%) XenApp
4 4 (0.84%) XenDesktop
5 2 (0.42%) Virtual Servers
6 1 (0.21%) VMware ESXi
Systems Management
1 18 (3.80%) Microsoft Intune
2 13 (2.74%) WMI
3 3 (0.63%) Cisco Prime
3 3 (0.63%) McAfee ePO
3 3 (0.63%) SCOM
4 1 (0.21%) Autotask
4 1 (0.21%) PaperCut
Vendors
1 95 (20.04%) Microsoft
2 33 (6.96%) VMware
3 22 (4.64%) Cisco
4 15 (3.16%) Oracle
5 13 (2.74%) Splunk
6 12 (2.53%) Citrix
7 10 (2.11%) Salesforce
8 9 (1.90%) SAP
9 8 (1.69%) HP
10 6 (1.27%) Acronis
10 6 (1.27%) Siemens
11 4 (0.84%) ConnectWise
11 4 (0.84%) Google
12 3 (0.63%) Apple
12 3 (0.63%) McAfee
12 3 (0.63%) SolarWinds
13 2 (0.42%) AppDynamics
13 2 (0.42%) Dell
13 2 (0.42%) EMC
14 1 (0.21%) JD Edwards